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Post #1
Very annoying advertisement by outerinfo keeps popping up whenever I'm online…. ran ad-aware se, went to uninstall programs…didn't see anything in there to remove. also ran the uninstall (twice) from outerinfo - ITS STILL THERE!!!! HELP, PLEASE - thanks - kim
Post #2
Hi kgossett,
welcome to TomCoyote forum.

Please install and do a scan with HijackThis.
You can get a complete installer that installs HijackThis to C:\Program Files\HijackThis, making an entry in the start menu and also providing a desktop shortcut from http://downloads.malwareremoval.com/HJTsetup.exe.

Click on the link and select Save, save it to your desktop and double click HJTsetup.exe.

Open HijackThis and select: Do a system scan and save a log file.

When the scan is finished, Click Edit> Select All> Edit> Copy> and paste its contents here.
Then I'll take a look.

Regards,

Rosty.
Post #3
Rosty, sorry it took so long, tax season and all….. followed your instructions, here's what I have:

Logfile of HijackThis v1.99.1
Scan saved at 1:36:40 PM, on 4/18/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\brss01a.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\AOL\1137011809\ee\AOLSoftware.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\W?nSxS\?pool32.exe
C:\PROGRA~1\COMMON~1\aol\ACS\AOLacsd.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
c:\program files\common files\aol\1137011809\ee\services\antiSpywareApp\ver2_0_7\AOLSP Scheduler.exe
c:\program files\common files\aol\1137011809\ee\aolsoftware.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://smbusiness.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://business.verizon.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://smbusiness.dellnet.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.verizon.net
R3 - URLSearchHook: (no name) - {6B60B3C3-5054-04FE-2BB8-7595B9F189CA} - C:\WINDOWS\System32\qiq.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {6B60B3C3-5054-04FE-2BB8-7595B9F189CA} - C:\WINDOWS\System32\qiq.dll (file missing)
O2 - BHO: (no name) - {ECACE2FC-501B-09BD-3B9C-54800A4E0697} - C:\WINDOWS\System32\pggrhk.dll (file missing)
O2 - BHO: (no name) - {EDACE2FD-501A-06BA-3BE8-5D80093B06E7} - C:\WINDOWS\System32\pggrhk.dll (file missing)
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll (file missing)
O4 - HKLM\..\Run: [KAVWks50] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 5.0 for Windows Workstations\kav.exe" /minimize /chkas
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1137011809\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Cpqt] C:\Program Files\W?nSxS\?pool32.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll (file missing)
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots.com/samplers/WSDownloader.ocx
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\aol\ACS\AOLacsd.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: EpsonBidirectionalService - Unknown owner - C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: Kaspersky Anti-Virus Service (kavsvc) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 5.0 for Windows Workstations\kavsvc.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: Iomega Active Disk (_IOMEGA_ACTIVE_DISK_SERVICE_) - Iomega Corporation - C:\Program Files\Iomega\AutoDisk\ADService.exe

Thanks for your time —– Kim
Post #4
Hi kgossett,

Please download Combofix to your desktop.
Doubleclick combo.exe to launch the application.
Follow the prompts that will be displayed on the screen.
Don't click on the window while the fix is running, because that will cause your system to hang.
When finished, it should produce a log, combofix.txt.
Post this log in your next reply together with a new hijackthislog.

regards,

Rosty.
Post #6

hi rosty - when i click on your link for combofix it tells me "404 not found"…. thanks - kim


Thanks for telling me. :thumbup: When I was trying it worked.
Please try from one of these locations:

Download ComboFix from Here or Here to your Desktop.
  • Double click combofix.exe and follow the prompts.
  • When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply
Note: Do not mouseclick combofix's window while its running. That may cause it to stall

Regards,

Rosty.
Post #7
Wow - seems like a lot - as I'm typing my favorite advertisement pops up - Will run hijack next and post log - Thanks - Kim

"Laura Griffith" - 07-04-19 12:50:03 Service Pack 2
ComboFix 07-04-19.2V - Running from: C:\Documents and Settings\[removed]\Desktop\


(((((((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))


C:\WINDOWS\system32\wnscpsv.exe
~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ Purity ~ ~ ~ ~ ~ ~ ~ ~~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~
Folders Quarantined:
C:\qoobox\purity\C\DOCUME~1
C:\qoobox\purity\C\DOCUME~1\LAURAG~1
C:\qoobox\purity\C\DOCUME~1\LAURAG~1\APPLIC~1
C:\qoobox\purity\C\DOCUME~1\LAURAG~1\MYDOCU~1
C:\qoobox\purity\C\DOCUME~1\LAURAG~1\APPLIC~1\ECURIT~1
C:\qoobox\purity\C\DOCUME~1\LAURAG~1\APPLIC~1\TSKS~1
C:\qoobox\purity\C\DOCUME~1\LAURAG~1\MYDOCU~1\SEMBLY~1
C:\qoobox\purity\C\DOCUME~1\LAURAG~1\MYDOCU~1\YSTEM3~1
C:\qoobox\purity\C\Program Files\SMANTE~1
C:\qoobox\purity\C\Program Files\SSEMBL~1
C:\qoobox\purity\C\Program Files\STEM~1
C:\qoobox\purity\C\Program Files\WNSXS~1
C:\qoobox\purity\C\Program Files\YSTEM~1
C:\qoobox\purity\C\Program Files\Common Files\CURITY~1
C:\qoobox\purity\C\Program Files\Common Files\ECURIT~1
C:\qoobox\purity\C\Program Files\Common Files\MBOLS~1
C:\qoobox\purity\C\Program Files\WNSXS~1\?pool32.exe
C:\qoobox\purity\C\WINDOWS\APPATC~1
C:\qoobox\purity\C\WINDOWS\ASEMBL~1
C:\qoobox\purity\C\WINDOWS\ECURIT~1
C:\qoobox\purity\C\WINDOWS\FNTS~1
C:\qoobox\purity\C\WINDOWS\SSTEM3~1
C:\qoobox\purity\C\WINDOWS\SYSTEM32\APPATC~1
C:\qoobox\purity\C\WINDOWS\SYSTEM32\RACLE~1
C:\qoobox\purity\C\WINDOWS\SYSTEM32\SCURIT~1
C:\qoobox\purity\C\WINDOWS\SYSTEM32\SMANTE~1
C:\qoobox\purity\C\WINDOWS\SYSTEM32\SMBOLS~1
C:\qoobox\purity\C\WINDOWS\SYSTEM32\RACLE~1\notepad.exe
C:\qoobox\purity\C\WINDOWS\SYSTEM32\RACLE~1\RACLE~1


((((((((((((((((((((((((((((((( Files Created from 2007-03-19 to 2007-04-19 ))))))))))))))))))))))))))))))))))


2007-04-18 12:53 488,144 –a—— C:\HJTsetup.exe
2007-04-18 11:29 109,920 –a—— C:\OiUninstaller.exe


(((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))))


2007-04-11 13:53 ——– d——– C:\Program Files\itsdeductibleex
2007-03-17 08:43 292864 –a—— C:\WINDOWS\SYSTEM32\winsrv.dll
2007-03-08 10:36 577536 –a—— C:\WINDOWS\SYSTEM32\user32.dll
2007-03-08 10:36 40960 –a—— C:\WINDOWS\SYSTEM32\mf3216.dll
2007-03-08 10:36 281600 –a—— C:\WINDOWS\SYSTEM32\gdi32.dll
2007-03-08 08:47 1843584 –a—— C:\WINDOWS\SYSTEM32\win32k.sys
2007-02-15 09:31 2560 –a—— C:\WINDOWS\_msrstrt.exe
2007-02-05 15:17 185344 –a—— C:\WINDOWS\SYSTEM32\upnphost.dll


(((((((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))


*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects]
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
{5CA3D70E-1895-11CF-8E15-001234567890} C:\WINDOWS\system32\dla\tfswshx.dll
{6B60B3C3-5054-04FE-2BB8-7595B9F189CA} C:\WINDOWS\System32\qiq.dll [x]
{ECACE2FC-501B-09BD-3B9C-54800A4E0697} C:\WINDOWS\System32\pggrhk.dll [x]
{EDACE2FD-501A-06BA-3BE8-5D80093B06E7} C:\WINDOWS\System32\pggrhk.dll [x]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run]
"KAVWks50"="\"C:\\Program Files\\Kaspersky Lab\\Kaspersky Anti-Virus 5.0 for Windows Workstations\\kav.exe\" /minimize /chkas"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"HostManager"="C:\\Program Files\\Common Files\\AOL\\1137011809\\ee\\AOLSoftware.exe"
"IntelliPoint"="\"C:\\Program Files\\Microsoft IntelliPoint\\point32.exe\""

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run]
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"
"Cpqt"="C:\\Program Files\\W?nSxS\\?pool32.exe"

HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa
Authentication Packages REG_MULTI_SZ msv1_0\
Security Packages REG_MULTI_SZ kerberosmsv1_0schannelwdigest\
Notification Packages REG_MULTI_SZ scecli\


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^America Online 9.0 Tray Icon.lnk]
"path"="C:\\Documents and Settings\\All Users\\Start Menu\\Programs\\Startup\\America Online 9.0 Tray Icon.lnk"
"backup"="C:\\WINDOWS\\pss\\America Online 9.0 Tray Icon.lnkCommon Startup"
"location"="Common Startup"
"command"="C:\\PROGRA~1\\AMERIC~2.0\\aoltray.exe -check"
"item"="America Online 9.0 Tray Icon"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^Laura Griffith^Start Menu^Programs^Startup^Webshots.lnk]
"path"="C:\\Documents and Settings\\Laura Griffith\\Start Menu\\Programs\\Startup\\Webshots.lnk"
"backup"="C:\\WINDOWS\\pss\\Webshots.lnkStartup"
"location"="Startup"
"command"="C:\\Program Files\\Webshots\\Launcher.exe /t"
"item"="Webshots"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"=""
"hkey"="HKLM"
"command"=""
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\98D0CE0C16B1]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="rundll32"
"hkey"="HKLM"
"command"="rundll32.exe D0CE0C16B1,D0CE0C16B1"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ADUserMon]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="ADUserMon"
"hkey"="HKLM"
"command"="C:\\Program Files\\Iomega\\AutoDisk\\ADUserMon.exe"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AOLDialer]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="AOLDial"
"hkey"="HKLM"
"command"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BCMSMMSG]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="BCMSMMSG"
"hkey"="HKLM"
"command"="BCMSMMSG.exe"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="ctfmon"
"hkey"="HKCU"
"command"="C:\\WINDOWS\\System32\\ctfmon.exe"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupport]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="DSAgnt"
"hkey"="HKCU"
"command"="\"C:\\Program Files\\Dell Support\\DSAgnt.exe\" /startup"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Deskup]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="deskup"
"hkey"="HKLM"
"command"="C:\\Program Files\\Iomega\\DriveIcons\\deskup.exe /IMGSTART"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dla]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="tfswctrl"
"hkey"="HKLM"
"command"="C:\\WINDOWS\\system32\\dla\\tfswctrl.exe"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\EPSON Stylus CX5200]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="E_S10IC2"
"hkey"="HKLM"
"command"="C:\\WINDOWS\\System32\\spool\\DRIVERS\\W32X86\\3\\E_S10IC2.EXE /P19 \"EPSON Stylus CX5200\" /O6 \"USB001\" /M \"Stylus CX5200\""
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Hgvlvxft]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="LASS~1"
"hkey"="HKCU"
"command"="C:\\WINDOWS\\System32\\LASS~1.EXE"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HostManager]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="AOLSoftware"
"hkey"="HKLM"
"command"="C:\\Program Files\\Common Files\\AOL\\1137011809\\ee\\AOLSoftware.exe"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Iomega Drive Icons]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="ImgIcon"
"hkey"="HKLM"
"command"="C:\\Program Files\\Iomega\\DriveIcons\\ImgIcon.exe"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IPHSend]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="IPHSend"
"hkey"="HKLM"
"command"="C:\\Program Files\\Common Files\\AOL\\IPHSend\\IPHSend.exe"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MCAgentExe]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="mcagent"
"hkey"="HKLM"
"command"="c:\\PROGRA~1\\mcafee.com\\agent\\mcagent.exe"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\McRegWiz]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="mcregwiz"
"hkey"="HKLM"
"command"="C:\\PROGRA~1\\McAfee.com\\Agent\\mcregwiz.exe /autorun"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MCUpdateExe]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="McUpdate"
"hkey"="HKLM"
"command"="C:\\PROGRA~1\\mcafee.com\\agent\\McUpdate.exe"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Mozilla Quick Launch]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="Netscp"
"hkey"="HKCU"
"command"="\"C:\\Program Files\\Netscape\\Netscape\\Netscp.exe\" -turbo"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="MSMSGS"
"hkey"="HKCU"
"command"="\"C:\\Program Files\\Messenger\\MSMSGS.EXE\" /background"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvCplDaemon]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="NvCpl"
"hkey"="HKLM"
"command"="RUNDLL32.EXE C:\\WINDOWS\\System32\\NvCpl.dll,NvStartup"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Pure Networks Port Magic]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="PortAOL"
"hkey"="HKLM"
"command"="\"C:\\PROGRA~1\\PURENE~1\\PORTMA~1\\PortAOL.exe\" -Run"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="qttask"
"hkey"="HKLM"
"command"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RealTray]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="RealPlay"
"hkey"="HKLM"
"command"="C:\\Program Files\\Real\\RealPlayer\\RealPlay.exe SYSTEMBOOTHIDEPLAYER"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\slbcsp]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="slbcsp"
"hkey"="HKCU"
"command"="C:\\WINDOWS\\System32\\slbcsp.exe"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Sonic RecordNow!]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"=""
"hkey"="HKCU"
"command"=""
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\StorageGuard]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="sgtray"
"hkey"="HKLM"
"command"="\"C:\\Program Files\\Common Files\\Sonic\\Update Manager\\sgtray.exe\" /r"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\VirusScan Online]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="mcvsshld"
"hkey"="HKLM"
"command"="c:\\PROGRA~1\\mcafee.com\\vso\\mcvsshld.exe"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\VSOCheckTask]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="mcmnhdlr"
"hkey"="HKLM"
"command"="\"c:\\PROGRA~1\\mcafee.com\\vso\\mcmnhdlr.exe\" /checktask"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"MDM"=dword:00000002
"MCVSRte"=dword:00000002
"mcupdmgr.exe"=dword:00000003
"McShield"=dword:00000003

[HKEY_LOCAL_MACHINE\software\Microsoft\Windows NT\CurrentVersion\Svchost]
LocalService REG_MULTI_SZ AlerterWebClientLmHostsRemoteRegistryupnphostSSDPSRV\
NetworkService REG_MULTI_SZ DnsCache\
rpcss REG_MULTI_SZ RpcSs\
imgsvc REG_MULTI_SZ StiSvc\
termsvcs REG_MULTI_SZ TermService\
HTTPFilter REG_MULTI_SZ HTTPFilter\
DcomLaunch REG_MULTI_SZ DcomLaunchTermService\


********************************************************************

catchme 0.2 W2K/XP/Vista - userland rootkit detector by Gmer, 17 October 2006
http://www.gmer.net

scanning hidden processes …

scanning hidden services …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0

********************************************************************

Completion time: 07-04-19 12:55:48
C:\ComboFix-quarantined-files.txt … 07-04-19 12:55
Post #8
Rosty - here's hijack log - thanks for all your time - kim

Logfile of HijackThis v1.99.1
Scan saved at 12:59:54 PM, on 4/19/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\brss01a.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\AOL\1137011809\ee\AOLSoftware.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\W?nSxS\?pool32.exe
c:\program files\common files\aol\1137011809\ee\services\antiSpywareApp\ver2_0_7\AOLSP Scheduler.exe
c:\program files\common files\aol\1137011809\ee\aolsoftware.exe
C:\PROGRA~1\COMMON~1\aol\ACS\AOLacsd.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://business.verizon.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://smbusiness.dellnet.com/
R3 - URLSearchHook: (no name) - {6B60B3C3-5054-04FE-2BB8-7595B9F189CA} - C:\WINDOWS\System32\qiq.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {6B60B3C3-5054-04FE-2BB8-7595B9F189CA} - C:\WINDOWS\System32\qiq.dll (file missing)
O2 - BHO: (no name) - {ECACE2FC-501B-09BD-3B9C-54800A4E0697} - C:\WINDOWS\System32\pggrhk.dll (file missing)
O2 - BHO: (no name) - {EDACE2FD-501A-06BA-3BE8-5D80093B06E7} - C:\WINDOWS\System32\pggrhk.dll (file missing)
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll (file missing)
O4 - HKLM\..\Run: [KAVWks50] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 5.0 for Windows Workstations\kav.exe" /minimize /chkas
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1137011809\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Cpqt] C:\Program Files\W?nSxS\?pool32.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll (file missing)
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots.com/samplers/WSDownloader.ocx
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\aol\ACS\AOLacsd.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: EpsonBidirectionalService - Unknown owner - C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: Kaspersky Anti-Virus Service (kavsvc) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 5.0 for Windows Workstations\kavsvc.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: Iomega Active Disk (_IOMEGA_ACTIVE_DISK_SERVICE_) - Iomega Corporation - C:\Program Files\Iomega\AutoDisk\ADService.exe
Post #9
Hi kgosset,
thanks for the logs.

Please open Hijackthis and click do a scan only and place a check next to the following entries:

R3 - URLSearchHook: (no name) - {6B60B3C3-5054-04FE-2BB8-7595B9F189CA} - C:\WINDOWS\System32\qiq.dll (file missing)
O2 - BHO: (no name) - {6B60B3C3-5054-04FE-2BB8-7595B9F189CA} - C:\WINDOWS\System32\qiq.dll (file missing)
O2 - BHO: (no name) - {ECACE2FC-501B-09BD-3B9C-54800A4E0697} - C:\WINDOWS\System32\pggrhk.dll (file missing)
O2 - BHO: (no name) - {EDACE2FD-501A-06BA-3BE8-5D80093B06E7} - C:\WINDOWS\System32\pggrhk.dll (file missing)
O4 - HKCU\..\Run: [Cpqt] C:\Program Files\W?nSxS\?pool32.exe

Close all other windows and browsers, except HijackThis, and click Fix Checked. Close HijackThis.


* Download Dr.Web CureIt to the desktop:
ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe
  • Doubleclick the drweb-cureit.exe file and Allow to run the express scan
  • This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
  • Once the short scan has finished, Click Options > Change settings
  • Choose the "Scan"-tab, remove the mark at "Heuristic analysis".
  • Back at the main window, mark the drives that you want to scan.
  • Select all drives. A red dot shows which drives have been chosen.
  • Click the green arrow at the right, and the scan will start.
  • Click 'Yes to all' if it asks if you want to cure/move the file.
  • When the scan has finished, look if you can click next icon next to the files found: [external image: Posted Image]
  • If so, click it and then click the next icon right below and select Move incurable as you'll see in next image:
    [external image: Posted Image]
    This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it can't be cured. (this in case if we need samples)
  • After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list
  • Save the report to your desktop. The report will be called DrWeb.csv
  • Close Dr.Web Cureit.
  • Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web, you saved previously, and a new HijackThis log in your next reply.

Regards,

Rosty.

Post #10
Rosty, here's the log files from cureit and hijackthis …. thanks - kim

Logfile of HijackThis v1.99.1
Scan saved at 10:55:01 AM, on 4/23/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\brss01a.exe
C:\PROGRA~1\COMMON~1\aol\ACS\AOLacsd.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\AOL\1137011809\ee\AOLSoftware.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\WINDOWS\system32\ctfmon.exe
c:\program files\common files\aol\1137011809\ee\services\antiSpywareApp\ver2_0_7\AOLSP Scheduler.exe
c:\program files\common files\aol\1137011809\ee\aolsoftware.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://business.verizon.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://smbusiness.dellnet.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll (file missing)
O4 - HKLM\..\Run: [KAVWks50] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 5.0 for Windows Workstations\kav.exe" /minimize /chkas
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1137011809\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll (file missing)
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots.com/samplers/WSDownloader.ocx
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\aol\ACS\AOLacsd.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: EpsonBidirectionalService - Unknown owner - C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: Kaspersky Anti-Virus Service (kavsvc) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 5.0 for Windows Workstations\kavsvc.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: Iomega Active Disk (_IOMEGA_ACTIVE_DISK_SERVICE_) - Iomega Corporation - C:\Program Files\Iomega\AutoDisk\ADService.exe



cure it log file:

notepad.exe;C:\QooBox\purity\C\WINDOWS\SYSTEM32\RACLE~1;Adware.ClickSpring;Incurable.Moved.;
A0418330.exe;C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP816;Adware.ClickSpring;;
A0437737.ocx;C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP818;Adware.Gdown;Incurable.Moved.;
A0451034.exe;C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP819;Adware.ClickSpring;Incurable.Moved.;
GTDownDE_87.ocx;C:\WINDOWS\SYSTEM32;Adware.Gdown;Incurable.Moved.;
Post #11
Hi kgossett,

Your log looks clean.
HJow are things running?
Please let me know.

Disable and Enable System Restore. - You should disable and enable system restore to make sure there are no infected files found in a restore point.

You can find instructions on how to enable and re-enable system restore here:
Windows XP System Restore Guide.

Regards,

Rosty.
Post #12
Rosty - :thumbup: So far, so good. It's so nice to type without outerinfo popping up every 2 minutes. Thanks for all your time and assistance… you've been wonderful!! Thanks - Kim
Post #13
Hi kgossett,

Thanks for all your time and assistance…

You're welcome. I did it with pleausre.

you've been wonderful!!

Thanks.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we at TC are to help you, for your sake we would rather not have repeat customers. :P

1) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

AVG-AntiSpyware
Install it,update it to the latest definitions, and perform a full system scan.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.


Please also read Tony Klein's excellent article: So how I got Infected in the First Place

Hopefully this should take care of your problems! Good luck. :D (prevention speech by Swandog46)

With friendly regards,

Rosty.
Post #14
Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoyote.org/index.php?showtopic=31418

The help you receive here is free. If you wish to show your appreciation, then you may donate to help keep us online.

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