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My Hijack This Log

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We are experiencing some sort of browser hijack and were told to use Hijack This to help with the problem. Sometimes the browser automatically redirects us to a google search engine. Also, the computer freezes fairly regularly and says "Insufficient resources to complete request" and nothing will run. Shutting down the computer and rebooting it seems to fix the problem, but sometimes it takes a long time to shut down.

Thanks for any help you can give us. Here is the log list we were asked to post to get help with what we need to delete from our computer:

Logfile of HijackThis v1.99.1
Scan saved at 1:08:29 PM, on 2/23/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\Program Files\BellSouth\Alert Manager\BellSouthAlertManager.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\BellSouth Internet Tools\blsloader.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Javasoft\JRE\1.3.1\bin\javaw.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Todd Woolsey\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.bellsouth.net/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: BlspcHlpr Class - {15C9938F-CB96-496D-800A-B827F2E34EA1} - C:\Program Files\BellSouth Internet Tools\blspc.dll
O2 - BHO: BellSouth Toolbar - {4E7BD74F-2B8D-469E-8CBD-FD60BB9AAE2E} - C:\PROGRA~1\BLSTOO~1\BLSTOO~1.DLL
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\Program Files\BAE\BAE.dll
O3 - Toolbar: BellSouth Toolbar - {4E7BD74F-2B8D-469E-8CBD-FD60BB9AAE2E} - C:\PROGRA~1\BLSTOO~1\BLSTOO~1.DLL
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe"
O4 - HKLM\..\Run: [DMXLauncher] "C:\Program Files\Dell\Media Experience\DMXLauncher.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [Corel Photo Downloader] "C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe"
O4 - HKLM\..\Run: [EPSON Stylus C84 Series] "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE" /P23 "EPSON Stylus C84 Series" /O6 "USB001" /M "Stylus C84"
O4 - HKLM\..\Run: [StatusClient] "C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe" /auto
O4 - HKLM\..\Run: [TomcatStartup] "C:\Program Files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [MSKDetectorExe] "C:\Program Files\McAfee\SpamKiller\MSKDetct.exe" /uninstall
O4 - HKLM\..\Run: [Cleanup] "C:\DOCUME~1\TERRIW~1\LOCALS~1\Temp\2006819204210_mcappins.exe" /v=3 /cleanup
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\BellSouth\hcenter.exe" /starthidden /tgcmdwrapper
O4 - HKLM\..\Run: [BellSouthAlertManager.exe] "C:\Program Files\BellSouth\Alert Manager\BellSouthAlertManager.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [blspcloader] "C:\Program Files\BellSouth Internet Tools\blsloader.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\WALGRE~1\WALGRE~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/m…01/mcinsctl.cab
O16 - DPF: {78AEEDE8-7345-4FB5-A8FE-4BFF16EF25FC} (McAfee Virtual Technician Control Class) - http://us-download.mcafee.com/products/protected/mvt/mvt.cab
O16 - DPF: {E473A65C-8087-49A3-AFFD-C5BC4A10669B} (Quantum Streaming IE Player Class) - http://mvnet.xlontech.net/qm/fox/06101102/qsp2ie06101001.cab
O16 - DPF: {EA7F451B-94DD-4009-A8BF-8F977B0B2696} - http://pbells.broadjump.com/wizlet/Standar…aller_4-2-0.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Sony SPTI Service for DVE (ICDSPTSV) - Sony Corporation - C:\WINDOWS\system32\IcdSptSv.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
Here's the New HijackThis scan:
Thanks for any help!

Logfile of HijackThis v1.99.1
Scan saved at 12:49:12 PM, on 3/23/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE
C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\Program Files\BellSouth\Alert Manager\BellSouthAlertManager.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\BellSouth Internet Tools\blsloader.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Javasoft\JRE\1.3.1\bin\javaw.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Documents and Settings\Todd Woolsey\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.bellsouth.net/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: BlspcHlpr Class - {15C9938F-CB96-496D-800A-B827F2E34EA1} - C:\Program Files\BellSouth Internet Tools\blspc.dll
O2 - BHO: BellSouth Toolbar - {4E7BD74F-2B8D-469E-8CBD-FD60BB9AAE2E} - C:\PROGRA~1\BLSTOO~1\BLSTOO~1.DLL
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\Program Files\BAE\BAE.dll
O3 - Toolbar: BellSouth Toolbar - {4E7BD74F-2B8D-469E-8CBD-FD60BB9AAE2E} - C:\PROGRA~1\BLSTOO~1\BLSTOO~1.DLL
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe"
O4 - HKLM\..\Run: [DMXLauncher] "C:\Program Files\Dell\Media Experience\DMXLauncher.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [Corel Photo Downloader] "C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe"
O4 - HKLM\..\Run: [EPSON Stylus C84 Series] "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2D1.EXE" /P23 "EPSON Stylus C84 Series" /O6 "USB001" /M "Stylus C84"
O4 - HKLM\..\Run: [StatusClient] "C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe" /auto
O4 - HKLM\..\Run: [TomcatStartup] "C:\Program Files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [MSKDetectorExe] "C:\Program Files\McAfee\SpamKiller\MSKDetct.exe" /uninstall
O4 - HKLM\..\Run: [Cleanup] "C:\DOCUME~1\TERRIW~1\LOCALS~1\Temp\2006819204210_mcappins.exe" /v=3 /cleanup
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\BellSouth\hcenter.exe" /starthidden /tgcmdwrapper
O4 - HKLM\..\Run: [BellSouthAlertManager.exe] "C:\Program Files\BellSouth\Alert Manager\BellSouthAlertManager.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [blspcloader] "C:\Program Files\BellSouth Internet Tools\blsloader.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\WALGRE~1\WALGRE~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Download] "C:\DOCUME~1\TODDWO~1\LOCALS~1\Temp\HC4\SSGet.exe" 120 "http://download.fastaccess.com/download/HC4Installer.exe" "HC4Installer.exe" Log
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {341FF14B-00CB-49F5-A427-A164DF1D5E1F} (MALPlaybackCtrl Class) - http://musicstore.connect.com/XSL/mb_us/ht…ALStreaming.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/m…01/mcinsctl.cab
O16 - DPF: {78AEEDE8-7345-4FB5-A8FE-4BFF16EF25FC} (McAfee Virtual Technician Control Class) - http://us-download.mcafee.com/products/protected/mvt/mvt.cab
O16 - DPF: {E473A65C-8087-49A3-AFFD-C5BC4A10669B} (Quantum Streaming IE Player Class) - http://mvnet.xlontech.net/qm/fox/06101102/qsp2ie06101001.cab
O16 - DPF: {EA7F451B-94DD-4009-A8BF-8F977B0B2696} - http://pbells.broadjump.com/wizlet/Standar…aller_4-2-0.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Sony SPTI Service for DVE (ICDSPTSV) - Sony Corporation - C:\WINDOWS\system32\IcdSptSv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SonicStage Back-End Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SsBeSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
Sorry for the delay :oops:
If you still need help and haven't posted at another forum.

Run AVG Anti-Spyware (ewido). Then scan and save the log from the scan.
Instructions and download link can be found here.

Rescan with hijackthis and post a new log with the results from AVG .
Also please describe how your computer behaves at the moment.
Thanks for responding. Since the last entry I found a few things in My "Add-ons" in IE that were suspect and since then have not had any problems. We were constantly being redirected to a search engine before but haven't had it happen since. Things seem to be running just fine right now. Do you recommend we still follow the above instructions or not worry about it for now. Thanks for getting to us! Todd.
Here's my AVG Report:(I will follow with the HiJackThis report on the next reply) THANK YOU THANK YOU!!!! ——————————————————— AVG Anti-Spyware - Scan Report ——————————————————— + Created at: 12:45:50 PM 4/10/2007 + Scan result: :mozilla.12:C:\Program Files\CompuServe 7.0\gecko\usr\Profiles\Astarisbornbooks\pzmxzsis.slt\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.14:C:\Program Files\CompuServe 7.0\gecko\usr\Profiles\TWWoolsey\mkqg1yq8.slt\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.16:C:\Program Files\CompuServe 7.0\gecko\usr\Profiles\TWWoolsey\mkqg1yq8.slt\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.18:C:\Program Files\CompuServe 7.0\gecko\usr\Profiles\Astarisbornbooks\pzmxzsis.slt\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.20:C:\Program Files\CompuServe 7.0\gecko\usr\Profiles\Astarisbornbooks\pzmxzsis.slt\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.20:C:\Program Files\CompuServe 7.0\gecko\usr\Profiles\TWWoolsey\mkqg1yq8.slt\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.21:C:\Program Files\CompuServe 7.0\gecko\usr\Profiles\TWWoolsey\mkqg1yq8.slt\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.25:C:\Program Files\CompuServe 7.0\gecko\usr\Profiles\TWWoolsey\mkqg1yq8.slt\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.29:C:\Program Files\CompuServe 7.0\gecko\usr\Profiles\TWWoolsey\mkqg1yq8.slt\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.30:C:\Program Files\CompuServe 7.0\gecko\usr\Profiles\TWWoolsey\mkqg1yq8.slt\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.31:C:\Program Files\CompuServe 7.0\gecko\usr\Profiles\TWWoolsey\mkqg1yq8.slt\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.32:C:\Program Files\CompuServe 7.0\gecko\usr\Profiles\TWWoolsey\mkqg1yq8.slt\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.33:C:\Program Files\CompuServe 7.0\gecko\usr\Profiles\TWWoolsey\mkqg1yq8.slt\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.39:C:\Program Files\CompuServe 7.0\gecko\usr\Profiles\TWWoolsey\mkqg1yq8.slt\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.57:C:\Program Files\CompuServe 7.0\gecko\usr\Profiles\TWWoolsey\mkqg1yq8.slt\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.9:C:\Program Files\CompuServe 7.0\gecko\usr\Profiles\Astarisbornbooks\pzmxzsis.slt\cookies.txt -> TrackingCookie.2o7 : Cleaned. C:\Documents and Settings\Todd Woolsey\Cookies\todd woolsey@2o7[1].txt -> TrackingCookie.2o7 : Cleaned. C:\Documents and Settings\Todd Woolsey\Cookies\todd woolsey@msnportal.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned. :mozilla.11:C:\Program Files\CompuServe 7.0\gecko\usr\Profiles\TWWoolsey\mkqg1yq8.slt\cookies.txt -> TrackingCookie.Advertising : Cleaned. :mozilla.12:C:\Program Files\CompuServe 7.0\gecko\usr\Profiles\TWWoolsey\mkqg1yq8.slt\cookies.txt -> TrackingCookie.Advertising : Cleaned. :mozilla.19:C:\Program Files\CompuServe 7.0\gecko\usr\Profiles\Astarisbornbooks\pzmxzsis.slt\cookies.txt -> TrackingCookie.Advertising : Cleaned. :mozilla.19:C:\Program Files\CompuServe 7.0\gecko\usr\Profiles\TWWoolsey\mkqg1yq8.slt\cookies.txt -> TrackingCookie.Advertising : Cleaned. :mozilla.22:C:\Program Files\CompuServe 7.0\gecko\usr\Profiles\TWWoolsey\mkqg1yq8.slt\cookies.txt -> TrackingCookie.Advertising : Cleaned. :mozilla.6:C:\Program Files\CompuServe 7.0\gecko\usr\Profiles\Astarisbornbooks\pzmxzsis.slt\cookies.txt -> TrackingCookie.Advertising : Cleaned. :mozilla.7:C:\Program Files\CompuServe 7.0\gecko\usr\Profiles\Astarisbornbooks\pzmxzsis.slt\cookies.txt -> TrackingCookie.Advertising : Cleaned. :mozilla.8:C:\Program Files\CompuServe 7.0\gecko\usr\Profiles\Astarisbornbooks\pzmxzsis.slt\cookies.txt -> TrackingCookie.Advertising : Cleaned. C:\Documents and Settings\Todd Woolsey\Cookies\todd woolsey@advertising[2].txt -> TrackingCookie.Advertising : Cleaned. :mozilla.10:C:\Program Files\CompuServe 7.0\gecko\usr\Profiles\Astarisbornbooks\pzmxzsis.slt\cookies.txt -> TrackingCookie.Atdmt : Cleaned. :mozilla.18:C:\Program Files\CompuServe 7.0\gecko\usr\Profiles\TWWoolsey\mkqg1yq8.slt\cookies.txt -> TrackingCookie.Atdmt : Cleaned. C:\Documents and Settings\Todd Woolsey\Cookies\todd woolsey@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned. C:\Documents and Settings\Todd Woolsey\Cookies\todd woolsey@bluestreak[1].txt -> TrackingCookie.Bluestreak : Cleaned. C:\Documents and Settings\Todd Woolsey\Cookies\todd [removed][2].txt -> TrackingCookie.Bridgetrack : Cleaned. C:\Documents and Settings\Terri Woolsey\Cookies\terri woolsey@com[1].txt -> TrackingCookie.Com : Cleaned. :mozilla.21:C:\Program Files\CompuServe 7.0\gecko\usr\Profiles\Astarisbornbooks\pzmxzsis.slt\cookies.txt -> TrackingCookie.Doubleclick : Cleaned. :mozilla.45:C:\Program Files\CompuServe 7.0\gecko\usr\Profiles\TWWoolsey\mkqg1yq8.slt\cookies.txt -> TrackingCookie.Doubleclick : Cleaned. C:\Documents and Settings\Todd Woolsey\Cookies\todd woolsey@doubleclick[1].txt -> TrackingCookie.Doubleclick : Cleaned. :mozilla.53:C:\Program Files\CompuServe 7.0\gecko\usr\Profiles\TWWoolsey\mkqg1yq8.slt\cookies.txt -> TrackingCookie.Fastclick : Cleaned. C:\Documents and Settings\Todd Woolsey\Cookies\todd [removed][2].txt -> TrackingCookie.Hitbox : Cleaned. C:\Documents and Settings\Todd Woolsey\Cookies\todd woolsey@hitbox[2].txt -> TrackingCookie.Hitbox : Cleaned. :mozilla.65:C:\Program Files\CompuServe 7.0\gecko\usr\Profiles\TWWoolsey\mkqg1yq8.slt\cookies.txt -> TrackingCookie.Imrworldwide : Cleaned. :mozilla.66:C:\Program Files\CompuServe 7.0\gecko\usr\Profiles\TWWoolsey\mkqg1yq8.slt\cookies.txt -> TrackingCookie.Imrworldwide : Cleaned. :mozilla.48:C:\Program Files\CompuServe 7.0\gecko\usr\Profiles\TWWoolsey\mkqg1yq8.slt\cookies.txt -> TrackingCookie.Mediaplex : Cleaned. C:\Documents and Settings\Todd Woolsey\Cookies\todd woolsey@mediaplex[2].txt -> TrackingCookie.Mediaplex : Cleaned. :mozilla.8:C:\Program Files\CompuServe 7.0\gecko\usr\Profiles\TWWoolsey\mkqg1yq8.slt\cookies.txt -> TrackingCookie.Overture : Cleaned. :mozilla.58:C:\Program Files\CompuServe 7.0\gecko\usr\Profiles\TWWoolsey\mkqg1yq8.slt\cookies.txt -> TrackingCookie.Pointroll : Cleaned. :mozilla.59:C:\Program Files\CompuServe 7.0\gecko\usr\Profiles\TWWoolsey\mkqg1yq8.slt\cookies.txt -> TrackingCookie.Pointroll : Cleaned. :mozilla.60:C:\Program Files\CompuServe 7.0\gecko\usr\Profiles\TWWoolsey\mkqg1yq8.slt\cookies.txt -> TrackingCookie.Pointroll : Cleaned. C:\Documents and Settings\Todd Woolsey\Cookies\todd woolsey@questionmarket[2].txt -> TrackingCookie.Questionmarket : Cleaned. C:\Documents and Settings\Todd Woolsey\Cookies\todd woolsey@tacoda[2].txt -> TrackingCookie.Tacoda : Cleaned. :mozilla.6:C:\Program Files\CompuServe 7.0\gecko\usr\Profiles\TWWoolsey\mkqg1yq8.slt\cookies.txt -> TrackingCookie.Trafficmp : Cleaned. :mozilla.7:C:\Program Files\CompuServe 7.0\gecko\usr\Profiles\TWWoolsey\mkqg1yq8.slt\cookies.txt -> TrackingCookie.Trafficmp : Cleaned. :mozilla.54:C:\Program Files\CompuServe 7.0\gecko\usr\Profiles\TWWoolsey\mkqg1yq8.slt\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned. :mozilla.9:C:\Program Files\CompuServe 7.0\gecko\usr\Profiles\TWWoolsey\mkqg1yq8.slt\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned. ::Report end
Here's the HiJackThis report.
Again, thank you.


Logfile of HijackThis v1.99.1
Scan saved at 12:51:24 PM, on 4/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\BellSouth\Alert Manager\BellSouthAlertManager.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\BellSouth Internet Tools\blsloader.exe
C:\Program Files\Bellsouth\HelpCenter\bin\sprtcmd.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Common Files\Motive\BellSouthBrowser.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Javasoft\JRE\1.3.1\bin\javaw.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Documents and Settings\Todd Woolsey\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.bellsouth.net/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: BlspcHlpr Class - {15C9938F-CB96-496D-800A-B827F2E34EA1} - C:\Program Files\BellSouth Internet Tools\blspc.dll
O2 - BHO: BellSouth Toolbar - {4E7BD74F-2B8D-469E-8CBD-FD60BB9AAE2E} - C:\PROGRA~1\BLSTOO~1\BLSTOO~1.DLL
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\Program Files\BAE\BAE.dll
O3 - Toolbar: BellSouth Toolbar - {4E7BD74F-2B8D-469E-8CBD-FD60BB9AAE2E} - C:\PROGRA~1\BLSTOO~1\BLSTOO~1.DLL
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe"
O4 - HKLM\..\Run: [DMXLauncher] "C:\Program Files\Dell\Media Experience\DMXLauncher.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [Corel Photo Downloader] "C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe"
O4 - HKLM\..\Run: [StatusClient] "C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe" /auto
O4 - HKLM\..\Run: [TomcatStartup] "C:\Program Files\Hewlett-Packard\Toolbox2.0\hpbpsttp.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [MSKDetectorExe] "C:\Program Files\McAfee\SpamKiller\MSKDetct.exe" /uninstall
O4 - HKLM\..\Run: [Cleanup] "C:\DOCUME~1\TERRIW~1\LOCALS~1\Temp\2006819204210_mcappins.exe" /v=3 /cleanup
O4 - HKLM\..\Run: [BellSouthAlertManager.exe] "C:\Program Files\BellSouth\Alert Manager\BellSouthAlertManager.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [blspcloader] "C:\Program Files\BellSouth Internet Tools\blsloader.exe"
O4 - HKLM\..\Run: [HelpCenter] "C:\Program Files\Bellsouth\HelpCenter\bin\sprtcmd.exe" /P HelpCenter
O4 - HKLM\..\Run: [MotiveReportAgent] "C:\Program Files\Common Files\Motive\McciBootStrapper.exe" /url="-url=file://C:\Program Files\Common Files\Motive\ReportAgent.html" /browsertype=CustomMSIE /browserpath="C:\Program Files\Common Files\Motive\BellSouthBrowser.exe" /hidden
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\WALGRE~1\WALGRE~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {341FF14B-00CB-49F5-A427-A164DF1D5E1F} (MALPlaybackCtrl Class) - http://musicstore.connect.com/XSL/mb_us/ht…ALStreaming.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/m…01/mcinsctl.cab
O16 - DPF: {78AEEDE8-7345-4FB5-A8FE-4BFF16EF25FC} (McAfee Virtual Technician Control Class) - http://us-download.mcafee.com/products/protected/mvt/mvt.cab
O16 - DPF: {E473A65C-8087-49A3-AFFD-C5BC4A10669B} (Quantum Streaming IE Player Class) - http://mvnet.xlontech.net/qm/fox/06101102/qsp2ie06101001.cab
O16 - DPF: {EA7F451B-94DD-4009-A8BF-8F977B0B2696} - http://pbells.broadjump.com/wizlet/Standar…aller_4-2-0.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Sony SPTI Service for DVE (ICDSPTSV) - Sony Corporation - C:\WINDOWS\system32\IcdSptSv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SonicStage Back-End Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SsBeSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
Log looks fine. :thumbup:

Be sure to keep SunJava, updated
In Add/Remove programs click on these and press *remove* if listed:
J2SE Runtime Environment 5.0 - 97.99Mb
J2SE Runtime Environment 5.0 Update 2 - 143.00Mb
J2SE Runtime Environment 5.0 Update 4 - 144.00Mb
J2SE Runtime Environment 5.0 Update 5- 151.00Mb
Java 2 Runtime Environment, SE v1.4.2_04 - 130.00Mb
Or any other outdated J2SE
It is important to remove older versions as these are the ones with the holes in them.
You will be surprised when you go to add/remove to see all of the versions sitting there.
Download Newest >>>> http://www.java.com/en/download/index.jsp
Once installed you can test to see that it is in fact installed >>>>
Sun Java Test

To help keep your PC clean follow the recommendations in Tony Klein's article
So how did I get infected in the first place?
Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

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