I ran the online scan try cleaning it, but it stopped the cleaning process at 11/16. I let it sit at that stage for over 3 hours and nothing happened. So, I did the the online scan again and it stopped the cleaning process again at 10/14. I still have it processing but it doesn't seem like it is doing anything. Also, during the scan Mcafee poped up detecting Proxyagent.as virus and removed it. Here are the other findings
---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------
+ Created at: 4:35:06 PM 3/21/2007
+ Scan result:
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP311\A0023702.dll -> Adware.Companion : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP346\A0029352.dll -> Adware.Companion : Cleaned with backup (quarantined).
C:\WINDOWS\system32\AdCache -> Adware.Cydoor : Cleaned with backup (quarantined).
C:\WINDOWS\system32\AdCache\B_329_0_0_106800.htm -> Adware.Cydoor : Cleaned with backup (quarantined).
C:\WINDOWS\system32\AdCache\B_329_0_0_107400.htm -> Adware.Cydoor : Cleaned with backup (quarantined).
C:\WINDOWS\system32\AdCache\B_329_1_0_449200.htm -> Adware.Cydoor : Cleaned with backup (quarantined).
C:\WINDOWS\system32\AdCache\B_329_1_0_449600.htm -> Adware.Cydoor : Cleaned with backup (quarantined).
C:\WINDOWS\system32\AdCache\B_329_1_0_454300.htm -> Adware.Cydoor : Cleaned with backup (quarantined).
C:\WINDOWS\system32\AdCache\B_329_2_0_105300.htm -> Adware.Cydoor : Cleaned with backup (quarantined).
C:\WINDOWS\system32\AdCache\B_329_2_0_106800.htm -> Adware.Cydoor : Cleaned with backup (quarantined).
C:\WINDOWS\system32\AdCache\B_329_2_0_107400.htm -> Adware.Cydoor : Cleaned with backup (quarantined).
C:\WINDOWS\system32\AdCache\B_329_3_0_106800.htm -> Adware.Cydoor : Cleaned with backup (quarantined).
C:\WINDOWS\system32\AdCache\B_329_3_0_107400.htm -> Adware.Cydoor : Cleaned with backup (quarantined).
C:\WINDOWS\system32\AdCache\B_329_4_0_111600.htm -> Adware.Cydoor : Cleaned with backup (quarantined).
C:\WINDOWS\system32\AdCache\B_329_4_0_152400.htm -> Adware.Cydoor : Cleaned with backup (quarantined).
C:\WINDOWS\system32\AdCache\B_329_4_0_155300.htm -> Adware.Cydoor : Cleaned with backup (quarantined).
C:\WINDOWS\system32\AdCache\B_329_4_0_164100.htm -> Adware.Cydoor : Cleaned with backup (quarantined).
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\INSTAFINK -> Adware.InstaFinder : Cleaned with backup (quarantined).
HKU\S-1-5-21-1386519327-2097839955-1962522783-1006\Software\INSTAFINK -> Adware.InstaFinder : Cleaned with backup (quarantined).
HKU\S-1-5-21-1386519327-2097839955-1962522783-1006\Software\INSTAFINK\Reports -> Adware.InstaFinder : Cleaned with backup (quarantined).
HKU\S-1-5-21-1386519327-2097839955-1962522783-1006\Software\INSTAFINK\Reports\38581 -> Adware.InstaFinder : Cleaned with backup (quarantined).
HKU\S-1-5-21-1386519327-2097839955-1962522783-1006\Software\INSTAFINK\Reports\38582 -> Adware.InstaFinder : Cleaned with backup (quarantined).
HKU\S-1-5-21-1386519327-2097839955-1962522783-1006\Software\INSTAFINK\Reports\38583 -> Adware.InstaFinder : Cleaned with backup (quarantined).
HKU\S-1-5-21-1386519327-2097839955-1962522783-1006\Software\INSTAFINK\Reports\38584 -> Adware.InstaFinder : Cleaned with backup (quarantined).
HKU\S-1-5-21-1386519327-2097839955-1962522783-1006\Software\INSTAFINK\Reports\38585 -> Adware.InstaFinder : Cleaned with backup (quarantined).
HKU\S-1-5-21-1386519327-2097839955-1962522783-1006\Software\INSTAFINK\Reports\38586 -> Adware.InstaFinder : Cleaned with backup (quarantined).
HKU\S-1-5-21-1386519327-2097839955-1962522783-1006\Software\INSTAFINK\Reports\38586\Objects -> Adware.InstaFinder : Cleaned with backup (quarantined).
HKU\S-1-5-21-1386519327-2097839955-1962522783-1006\Software\INSTAFINK\Reports\38586\Objects\5 -> Adware.InstaFinder : Cleaned with backup (quarantined).
HKU\S-1-5-21-1386519327-2097839955-1962522783-1006\Software\INSTAFINK\Stat -> Adware.InstaFinder : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP345\A0029224.exe -> Adware.Searchcolor : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP346\A0029325.exe -> Adware.Searchcolor : Cleaned with backup (quarantined).
C:\VundoFix Backups\shygiiho.exe.bad -> Adware.Searchcolor : Cleaned with backup (quarantined).
HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{86059629-45EE-4AA6-A994-672B68AC8B44} -> Adware.Virtumonde : Cleaned with backup (quarantined).
HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{86059629-45EE-4AA6-A994-672B68AC8B44} -> Adware.Virtumonde : Cleaned with backup (quarantined).
HKU\S-1-5-21-1386519327-2097839955-1962522783-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{86059629-45EE-4AA6-A994-672B68AC8B44} -> Adware.Virtumonde : Cleaned with backup (quarantined).
HKLM\SYSTEM\CurrentControlSet\Services\vspf -> Adware.WinAntiVirus : Cleaned with backup (quarantined).
HKLM\SYSTEM\CurrentControlSet\Services\vspf\Security -> Adware.WinAntiVirus : Cleaned with backup (quarantined).
HKLM\SYSTEM\CurrentControlSet\Services\vspf_hk -> Adware.WinAntiVirus : Cleaned with backup (quarantined).
HKLM\SYSTEM\CurrentControlSet\Services\vspf_hk\Security -> Adware.WinAntiVirus : Cleaned with backup (quarantined).
C:\Documents and Settings\Jenna Newberry\Cookies\jenna_newberry@2o7[1].txt -> TrackingCookie.2o7 : Cleaned.
C:\Documents and Settings\Jenna Newberry\Cookies\jenna_newberry@msnportal.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP344\A0028185.exe -> Trojan.Agent.ny : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP344\A0028181.dll -> Trojan.BHO.g : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP344\A0028183.dll -> Trojan.BHO.g : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP345\A0029188.dll -> Trojan.BHO.g : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP344\A0028182.dll -> Trojan.Crypt.o : Cleaned with backup (quarantined).
::Report end
Logfile of HijackThis v1.99.1
Scan saved at 9:48:18 AM, on 3/22/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\McAfee\MSK\MskAgent.exe
C:\Program Files\SiteAdvisor\6028\SiteAdv.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\PROGRA~1\McAfee\MPS\mps.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\SiteAdvisor\6028\SAService.exe
C:\Program Files\McAfee\MPS\mpsevh.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\JENNAN~1\LOCALS~1\Temp\OnlineScanner\Anti-Virus\fsgk32.exe
C:\DOCUME~1\JENNAN~1\LOCALS~1\Temp\OnlineScanner\Anti-Virus\fssm32.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Jenna Newberry\My Documents\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://www.dell4me.com/mywaybiz
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = cdn
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6028\SiteAdv.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan\scriptcl.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6028\SiteAdv.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MskAgentexe] C:\Program Files\McAfee\MSK\MskAgent.exe
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6028\SiteAdv.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\RunOnce: [DelayShred] "c:\program files\mcafee\mshr\ShrCL.EXE" /P7 /q C:\DOCUME~1\JENNAN~1\LOCALS~1\Temp\TEMPOR~1\Content.SH! C:\DOCUME~1\JENNAN~1\LOCALS~1\Temp\TEMPOR~1.SH! C:\DOCUME~1\JENNAN~1\LOCALS~1\Temp\History\History.SH! C:\DOCUME~1\JENNAN~1\LOCALS~1\Temp\History.SH! C:\DOCUME~1\JENNAN~1\LOCALS~1\Temp\Cookies.SH!
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Search -
http://ka.bar.need2f...earch.html?p=KA
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) -
http://go.microsoft....k/?linkid=39204
O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) -
http://support.f-sec...m/ols/fscax.cab
O16 - DPF: {CAFEEFAC-0014-0001-0004-ABCDEFFEDCBA} (Java Runtime Environment 1.4.1_04) -
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Protocol: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - C:\Program Files\SiteAdvisor\6028\SiteAdv.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: SiteAdvisor Service - McAfee, Inc. - C:\Program Files\SiteAdvisor\6028\SAService.exe
The computer is running better, but it still seems a little slow. This is not my computer. I am trying to help out a college student. I am not a computer guy, so I do no if the speed of this computer is ok or not. I can compare it to mine which is a Pentium 4 CPU 3.00GHZ, 2.99GHZ, 512MB of RAM, XP Pro SP2, 145GB Hard Drive with 131GB of free space. This computer is a Celeron CPU 2.46GHz, 2.39GHz, 512MB of RAM, XP Home SP2, 34.1GB Hard Drive with 25.6GB of free space. I understand that this computer should a little slower than mine, but it is running at about 25% - 30% the speed of mine. So it seems a little slow to me. What is your opinion?
Thanks for all your help, I really appreciate it. I am hoping we can get all the problems resolved.
Thanks again,
Jon