20 replies to this topic

[Noviciate]

I'm all out of ideas, but I hope I know someone who isn't - i'll get back to you when I know something worth sharing.

[Noviciate]

Try this: Boot into Safe Mode.

• If the computer is running, shut down Windows, and then turn off the power.
• Wait 30 seconds, and then turn the computer on.
• Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
• Ensure that the Safe Mode option is selected.
• Press Enter. The computer then begins to start in Safe mode.
• Login on your usual account.

Fix the line using HJT while in Safe Mode and then reboot into Normal Mode - this may be the solution. Let me know.

[rodfam14]

HOORAY! Well something happend....My computer is running fine, my homepage has changed to blank. The only thing now is that. It is staying at blank. I have tried to move my homepage to default and it starts as a blank page. I tried to change the homepage to MSN.com and it comes up as blank. So, if you have anymore suggestions for this one I would appreciate it, but, I want to thank you very much for all your help in this endeavor. You all are wonderful, thank you so much...!!!!!!!

[Noviciate]

You've got a whole malware removal forum looking at this thread, so don't thank me for any success - I ran out of ideas a while ago! . It's possible that you are fighting with Norton, or so i'm told, so try the following and see where that gets you: Open your Norton Internet Security, click on options at the top, then click Norton Anti-Virus. Look on the left side with the 3 columns. Under the Internet section at the bottom is Home Page protection. uncheck the box at the top, and change your homepage. Let me know how you get on.

[rodfam14]

O.K. so I will thank everybody in the forum who has helped me. I have actually learned a little bit. So, my homepage is fixed now, all is working properly. The Norton was the problem. I shall miss coming home from work and seeing if I have a message from you! Thanks again!!

[LDTate]

Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

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