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help please!


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#1 Caliber

Caliber

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Posted 13 March 2007 - 12:02 AM

Logfile of HijackThis v1.99.1
Scan saved at 11:30:21 PM, on 3/12/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\system32\UStorSrv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Lexmark X6100 Series\lxbfbmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\outlook\outlook.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\System32\wuauclt.exe
C:\DOCUME~1\Parker\MYDOCU~1\SMANTE~1\svchost.exe
C:\Program Files\Common Files\??crosoft.NET\??chost.exe
C:\Program Files\Web Buying\v1.6.8\webbuying.exe
C:\Program Files\BigFix\BigFix.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\svchost.exe
C:\Program Files\Common Files\{10E47D59-06FC-1033-0318-030510020001}\Update.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\mIRC\mirc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Parker\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
R3 - URLSearchHook: (no name) - {A8BD6820-6ED7-423E-9558-2D1486B0FEEA} - C:\Program Files\DeluxeCommunications\DxcBho.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: 0 - {A06B0D70-3990-4D40-E89A-7A8CC8F1961D} - C:\Program Files\Windows Media Player\rylixymo.dll
O2 - BHO: Bar888 - {C1B4DEC2-2623-438e-9CA2-C9043AB28508} - C:\PROGRA~1\COMMON~1\{30E47~1\Bar888.dll
O2 - BHO: Plugin - {C318CD44-E327-4377-A28E-6EC16A921AE8} - C:\Program Files\Web Buying\v1.6.8\webbuying.dll
O2 - BHO: (no name) - {E1467A4E-9BDA-CF20-A0D9-B4DECCB55BB8} - C:\WINDOWS\System32\iexafdd.dll
O2 - BHO: (no name) - {E1E715CD-A508-4DE5-8E4D-1908A7860D1A} - C:\Program Files\WindowsUpdate\nizyfi.dll
O2 - BHO: (no name) - {E31A7A1E-CFDA-CA74-A2D9-B4DECCB55BB8} - C:\WINDOWS\System32\szfan.dll
O2 - BHO: (no name) - {EB4A7E19-C88C-CE70-F3D9-B4DECCB609B4} - C:\WINDOWS\System32\mgb.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Bar888 - {C1B4DEC2-2623-438e-9CA2-C9043AB28508} - C:\PROGRA~1\COMMON~1\{30E47~1\Bar888.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [NAV CfgWiz] C:\DOCUME~1\ALLUSE~1\Desktop\Cfgwiz.exe /R
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [Lexmark X6100 Series] "C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [outlook] C:\Program Files\outlook\outlook.exe /auto
O4 - HKLM\..\Run: [winlog] winlog.exe
O4 - HKLM\..\Run: [win3207532834097] C:\WINDOWS\win3207532834097.exe
O4 - HKLM\..\Run: [DeluxeCommunications] C:\Program Files\DeluxeCommunications\Dxc.exe
O4 - HKLM\..\RunServices: [winlog] winlog.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [Usrr] "C:\DOCUME~1\Parker\MYDOCU~1\SMANTE~1\svchost.exe" -vt yazb
O4 - HKCU\..\Run: [Cybglnho] "C:\Program Files\Common Files\??crosoft.NET\??chost.exe" 99001396
O4 - HKCU\..\Run: [WebBuying] C:\Program Files\Web Buying\v1.6.8\webbuying.exe
O4 - HKCU\..\Run: [DeluxeCommunications] C:\Program Files\DeluxeCommunications\Dxc.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: svchost.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab31267.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - AppInit_DLLs: dxclib303562752.dll
O23 - Service: Client IP-IPX - Unknown owner - C:\WINDOWS\System32\svchosts.exe" -e mc-110-12-0000137 (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: UStorage Server Service - OTi - C:\WINDOWS\system32\UStorSrv.exe

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#2 Gary R

Gary R

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Posted 13 March 2007 - 05:45 AM

Hi Caliber,

I'm Gary R, I'll be glad to help you with your computer problems.

Please observe these rules while we work:
  • Perform all actions in the order given.
  • If you don't know, stop and ask! Don't keep going on.
  • Please reply to this thread. Do not start a new topic.
  • Stick with it till you're given the all clear.
  • Remember, absence of symptoms does not mean the infection is all gone.
If you can do these things, everything should go smoothly.
  • Please note you'll need to have Administrator priviledges to perform the fixes. (XP accounts are Administrator by default)
  • Please let me know if you are using a computer with multiple accounts, as this can affect the instructions given.

It may be helpful to you to print out or take a copy of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.


You are currently running HijackThis from your Desktop: C:\Documents and Settings\Parker\Desktop\HijackThis.exe

Hijack this needs a permanent folder to store backups in. Please make a folder here: C:/HJT and place HijackThis.exe in that folder.

DO NOT follow the steps below until you have moved HijackThis.

You are currently running Windows XP SP1 which is one of the reasons you got infected, you need to keep your OS updated to ensure you're properly patched against infection. DO NOT TRY TO UPDATE YOUR COMPUTER NOW, UPDATING TO SP2 WITH AN INFECTED COMPUTER WILL ALMOST CERTAINLY LEAD TO PROBLEMS we'll update you when we've got your computer clean.

You have signs of a Keylogger/RAT (Remote Access Trojan) on your computer.

You are strongly advised to do the following immediately:

1. Disconnect infected computer from the internet and from any networked computers until the computer can be cleaned.

2. Call all of your banks, credit card companies, and financial institutions. Inform them that you may be a victim of identity theft and to put a watch on your accounts or change all your account numbers.

3. From a clean computer, change *all* your online passwords -- for email, for banks, financial accounts, PayPal, eBay, online companies, any online forums or groups you belong to.

Do NOT change passwords or do any transactions while using the infected computer, because the attacker will get the new passwords and transaction information.

IF YOU USE THIS COMPUTER FOR ONLINE BANKING OR OTHER FINANCIAL TRANSACTIONS, OR HAVE DATA OF A CONFIDENTIAL NATURE ON IT, MY RECOMMENDATION IS THAT YOU RE-FORMAT AND RE-INSTALL YOUR OPERATING SYSTEM AND PROGRAMMES. WE CAN NEVER BE TOTALLY SURE WE HAVE GOT RID OF ALL MODIFICATIONS WHICH MAY HAVE BEEN MADE BY THE ATTACKER, AND THEREFORE CANNOT GUARANTEE THE SAFETY OF YOUR DATA.

If you choose to re-format, instructions for doing so can be found HERE (courtesy of wng_z3r0).

If you choose to attempt to clean your computer be aware it will likely take a few posts to get you clean, to start with do the following.

Go to Control Panel > Add/Remove Programs and uninstall any of these (if found):

Oin
Yazzle by Oin
Purityscan by Oin
Snowballwars by Oin
or anything similar with Oin or Outerinfo in it.
Zolero
Tizzletalk
MediaTickets
Cowabanga
Web Buying

and any other programs you didn't install or don't recognize - if you're not sure please ask first.

Download and run OiUninstaller.exe

Tutorial for the uninstaller if needed

Once finished.

Now install MVPS HOSTS:

Create a new folder somewhere you can find it, and name it Hosts.

Download and unzip hosts.zip to that folder.

Open up the Hosts folder and double-click on the mvps.bat file, it will rename your present HOSTS file to HOSTS.MVP, then it will copy the new HOSTS file to the correct location on your machine. It happens very quickly so don't blink!

After that.

Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive% (Drive that contains the Windows Directory, typically C:\SDFix)

Reboot your computer into Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, the Advanced Options Menu should appear;
  • Select the first option, to run Windows in Safe Mode, then press Enter.
  • Choose your usual account.
Once in safe mode.
  • Open the extracted SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
    (Report.txt will also be copied to Clipboard ready for posting back on the forum).
  • Finally paste me the contents of Report.txt along with a new HijackThis log.

Edited by Gary R, 13 March 2007 - 06:14 AM.

Gary R

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#3 Caliber

Caliber

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Posted 13 March 2007 - 11:15 AM

Whenever I try to run the mvps.bat file an error message tells me that another program is currently using the file. What should I do?

#4 Gary R

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Posted 13 March 2007 - 12:23 PM

Miss out the Hosts file section and carry on with the SDFix instructions, we'll come back to it later.

Edited by Gary R, 13 March 2007 - 12:24 PM.

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#5 Gary R

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Posted 25 March 2007 - 08:31 AM

Due to a lack of a responce this topic is now closed.

If you wish it reopened, please send us an email with a link to your thread.

Don't bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.

Gary R
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