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computer has been running really slow...


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3 replies to this topic

#1 the_one24

the_one24

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Posted 11 March 2007 - 10:01 AM

my computer has been running really slow for a while.... it takes ages to start up and takes a while when running applications. heres my log

Logfile of HijackThis v1.99.1
Scan saved at 15:58:21, on 11/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\sm56hlpr.exe
C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\system32\VTtrayp.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\Browser Mouse\moffice.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\LClock\LClock.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Browser Mouse\MOUSE32A.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
C:\Program Files\Sophos\AutoUpdate\ALMon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Becci\My Documents\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
O1 - Hosts: 1.1.1.1 f-secure.com
O1 - Hosts: 1.1.1.1 www.f-secure.com
O1 - Hosts: 1.1.1.1 ftp.f-secure.com
O1 - Hosts: 1.1.1.1 ftp.sophos.com
O1 - Hosts: 1.1.1.1 liveupdate.symantec.com
O1 - Hosts: 1.1.1.1 customer.symantec.com
O1 - Hosts: 1.1.1.1 dispatch.mcafee.com
O1 - Hosts: 1.1.1.1 download.mcafee.com
O1 - Hosts: 1.1.1.1 rads.mcafee.com
O1 - Hosts: 1.1.1.1 mast.mcafee.com
O1 - Hosts: 1.1.1.1 my-etrust.com
O1 - Hosts: 1.1.1.1 www.my-etrust.com
O1 - Hosts: 1.1.1.1 nai.com
O1 - Hosts: 1.1.1.1 www.nai.com
O1 - Hosts: 1.1.1.1 networkassociates.com
O1 - Hosts: 1.1.1.1 secure.nai.com
O1 - Hosts: 1.1.1.1 securityresponse.symantec.com
O1 - Hosts: 1.1.1.1 service1.symantec.com
O1 - Hosts: 1.1.1.1 www.sophos.com
O1 - Hosts: 1.1.1.1 support.microsoft.com
O1 - Hosts: 1.1.1.1 symantec.com
O1 - Hosts: 1.1.1.1 www.symantec.com
O1 - Hosts: 1.1.1.1 update.symantec.com
O1 - Hosts: 1.1.1.1 updates.symantec.com
O1 - Hosts: 1.1.1.1 us.mcafee.com
O1 - Hosts: 1.1.1.1 vil.nai.com
O1 - Hosts: 1.1.1.1 viruslist.com
O1 - Hosts: 1.1.1.1 www.viruslist.com
O1 - Hosts: 1.1.1.1 grisoft.com
O1 - Hosts: 1.1.1.1 www.grisoft.com
O1 - Hosts: 1.1.1.1 free.grisoft.com
O1 - Hosts: 1.1.1.1 trendmicro.com
O1 - Hosts: 1.1.1.1 housecall.trendmicro.com
O1 - Hosts: 1.1.1.1 www.trendmicro.com
O1 - Hosts: 1.1.1.1 pandasoftware.com
O1 - Hosts: 1.1.1.1 www.pandasoftware.com
O1 - Hosts: 1.1.1.1 usa.kaspersky.com
O1 - Hosts: 1.1.1.1 ewido.net
O1 - Hosts: 1.1.1.1 zonelabs.com
O1 - Hosts: 1.1.1.1 www.zonelabs.com
O1 - Hosts: 1.1.1.1 bitdefender.com
O1 - Hosts: 1.1.1.1 www.bitdefender.com
O1 - Hosts: 1.1.1.1 download.bitdefender.com
O1 - Hosts: 1.1.1.1 upgrade.bitdefender.com
O1 - Hosts: 1.1.1.1 spywareinfo.com
O1 - Hosts: 1.1.1.1 www.spywareinfo.com
O1 - Hosts: 1.1.1.1 merijn.org
O1 - Hosts: 1.1.1.1 www.merijn.org
O1 - Hosts: 1.1.1.1 sysinternals.com
O1 - Hosts: 1.1.1.1 www.sysinternals.com
O1 - Hosts: 1.1.1.1 onguardonline.gov
O1 - Hosts: 1.1.1.1 www.onguardonline.gov
O1 - Hosts: 1.1.1.1 avast.com
O1 - Hosts: 1.1.1.1 www.avast.com
O1 - Hosts: 1.1.1.1 safety.live.com
O1 - Hosts: 1.1.1.1 www.paretologic.com
O1 - Hosts: 1.1.1.1 paretologic.com
O1 - Hosts: 1.1.1.1 virusscan.jotti.org
O1 - Hosts: 1.1.1.1 services.google.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: Bar888 - {C1B4DEC2-2623-438e-9CA2-C9043AB28508} - (no file)
O3 - Toolbar: Bar888 - {C1B4DEC2-2623-438e-9CA2-C9043AB28508} - (no file)
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [MEDIAMOUSE] C:\Program Files\Browser Mouse\moffice.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [LClock] C:\Program Files\LClock\LClock.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: services.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: AutoUpdate Monitor.lnk = C:\Program Files\Sophos\AutoUpdate\ALMon.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by107fd.bay10...es/MsnPUpld.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ash/swflash.cab
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} - http://a532.g.akamai...l/installer.exe
O16 - DPF: {DA80E089-4648-43D5-93B4-7F37917084E6} (CacheManager.CacheManagerCtrl) - http://www.candystan...acheManager.CAB
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Sophos Anti-Virus status reporter (SAVAdminService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
O23 - Service: Sophos Anti-Virus (SAVService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe
O23 - Service: Sophos Agent - Unknown owner - C:\Program Files\Sophos\Remote Management System\ManagementAgentNT.exe" -service -name Agent (file missing)
O23 - Service: Sophos AutoUpdate Service - Sophos Plc - C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
O23 - Service: Sophos Message Router - Unknown owner - C:\Program Files\Sophos\Remote Management System\RouterNT.exe" -service -name Router -ORBListenEndpoints iiop://:8193/ssl_port=8194 (file missing)

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#2 bob4

bob4

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Posted 11 March 2007 - 02:21 PM

C:\Program Files\iTunes\iTunesHelper.exe
_________________________________
Welcome to the Forums.

The fixes we will use are specific to your problems and should only be used for this issue on this machine.

Please only use this topic to reply to. Do not start another thread.
If any other issues arise let me know.
The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear. So lets do this to the end!
Please if you decide to seek help at another forum let us know. There is a shortage of helpers and tying 2 of us up is a waste of time.
If you have any questions about any advice given here please STOP and ask!





_________________________________
We need to disable windows defender.
A good program but may interfere with our fixes.

Open Windows Defender
Click Tools
Click General Settings
Scroll down to Real Time Protection Options
Uncheck Turn on Real Time Protection (recommended)
After you uncheck this, click on the Save button
Close Windows Defender


___________________________
Go to
Start/control panel/add remove programs ;
And Uninstall

Tool bar 888 or something to that effect




__________________________
Please download and run HostsXpert 3.7


Save it to a new folder on your desktop >
open the new folder and unzip the file hoster.zip >
run Hoster.exe > if your host file is marked as "read only", click the button
"Make Hosts Writable" >
click the "Restore Original Hosts" button >
press OK to restore the original Hosts file >
click OK > close The Hoster.




______________________________
HJT
Run hijackthis and choose scan only and place a check by the following lines if present.
Close all other windows and browsers except HJT before clicking on Fix Checked




O2 - BHO: Bar888 - {C1B4DEC2-2623-438e-9CA2-C9043AB28508} - (no file)
O3 - Toolbar: Bar888 - {C1B4DEC2-2623-438e-9CA2-C9043AB28508} - (no file)




_________________________________
Please do an online scan with Kaspersky Online Scanner
Click on Kaspersky Online Scanner
You will be promted to install an ActiveX component from Kaspersky, Click Yes.
The program will launch and then start to download the latest definition files.
Once the scanner is installed and the definitions downloaded, click Next.
Now click on Scan Settings
In the scan settings make sure that the following are selected:
Scan using the following Anti-Virus database:

Extended (If available otherwise Standard)
Scan Options:
Scan Archives
Scan Mail Bases
Click OK

Now under select a target to scan select My Computer

The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.

Now click on the Save as Text button:

Save the file to your desktop.

Copy and paste that information in your next post.




In your next reply I would like to see:
  • A new HJT log
  • The report from Kasperskys

Edited by bob4, 11 March 2007 - 02:22 PM.

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#3 bob4

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Posted 15 March 2007 - 01:26 PM

It's been a few days do you still need help ?
The help you receive here is free. If you wish to show your appreciation, then you may donate to help keep us online.

#4 bob4

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Posted 18 March 2007 - 05:52 AM

Due to inactivity this topic will be closed. If you need help please start a new thread and post a new HJT log
The help you receive here is free. If you wish to show your appreciation, then you may donate to help keep us online.

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