very slow computer

Hi Folks

First post so my apologies if I've done anything wrong…I'II try my best.

Friends computer is going unbelieveably slow. It hasn't always been like this… just recently started it and they say that they haven't really done anything different recently to it. They have adaware and antivirus software on it but housekeeping not that great. I have cleaned up as best I can. HDD is not that fragmented and I have cleared out as much garbage as I can get away with.

A Spyware Doctor scan showed they had 147 "infections" one of which was "Trojan Pakes.A" but as that was just a trial version it did not allow us to delete anything.

I cleared out all their Internet history and temp internet and cookie files and did another sweep today with Spyware Doctor trial today and it only found 14 infections one being a Bd dialer but no mention of the Pakes.A.
I have done an online scan with Bitdefender and it found a generic sdbot which it deleted. I have also done a scan with with VundoFix which found nothing.

I have tagged a Hijackthis logfile below (done after all of the above was carried out).

I would appreciate very much if anyone would be kind enough to check over it and see if they spot anything which they find dodgy.

Many thanks.






Logfile of HijackThis v1.99.1
Scan saved at 19:27:41, on 10/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\WgaTray.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\PROGRA~1\BTBROA~1\SMARTB~1\BTHelpNotifier.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\BT Broadband Help\bin\mpbtn.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe
C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Microsoft Update] wuamgrd.exe
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [win update] wupfyny.exe
O4 - HKLM\..\Run: [Microsoft Updating] syswr.exe
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\BTBROA~1\SMARTB~1\BTHelpNotifier.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [SSC Service Utility] C:\Program Files\SSC Service Utility\ssc_serv.exe /s
O4 - HKLM\..\Run: [EPSON Stylus C42 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P23 "EPSON Stylus C42 Series" /O6 "USB001" /M "Stylus C42"
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe
O4 - HKLM\..\RunServices: [Microsoft Update] wuamgrd.exe
O4 - HKLM\..\RunServices: [win update] wupfyny.exe
O4 - HKLM\..\RunServices: [Microsoft Updating] syswr.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [Microsoft Update] wuamgrd.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [win update] wupfyny.exe
O4 - HKCU\..\Run: [Microsoft Updating] syswr.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: BT Broadband Basic Help.lnk = C:\Program Files\BT Broadband Help\bin\matcli.exe
O4 - Global Startup: Exif Launcher.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/229?67aa588427cd451f90dd389a18ebc048
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/230?67aa588427cd451f90dd389a18ebc048
O8 - Extra context menu item: Send Image to Photo Library - file://C:\Program Files\MGI\MGI PhotoSuite III\Temp\MGI00000.html
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{DBFDFE91-18DA-435D-BF56-9DB53F3C3D2E}: NameServer = 194.72.9.34 62.6.40.178
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: GhostStartService - Symantec Corporation - C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe

Hi thanks again

Finally managed to get F-Secure to scan and disinfect. I think one of the infected files was showing in a help file of BT help and I noticed that there is a BTHelpNotifier.exe process running in the ask manager. I shut this down and made a third attempt with F-secure and this time it made a full clean and disinfect without hanging. Log as below - I notice however that the BTHelpNotifier.exe process has reappeared in taskmanager so i don't know if this is a genuine process (my friends are with BT Broadband) or whether this is the source of some of the problems?





Scanning Report
Saturday, March 17, 2007 15:28:47 - 16:32:52
Computer name: MARY-1YVFXLO1RW
Scanning type: Scan system for viruses, rootkits, spyware
Target: C:\


——————————————————————————–

Result: 5 malware found
W32/Malware (virus)
C:\PROGRAM FILES\BT BROADBAND HELP\VENDORS\BTBB\CONTENT\TEMPLATE\DRIVEN_DEV\BROADBANDASST\CPE.EXE (Submitted)
C:\PROGRAM FILES\BT BROADBAND HELP\VENDORS\BTBB\CONTENT\TEMPLATE\DRIVEN_DEV\BROADBANDASST\RDW.EXE (Submitted)
C:\PROGRAM FILES\BT BROADBAND HELP\VENDORS\BTBB\CONTENT\TEMPLATE\DRIVEN_DEV\BROADBANDASST\RMDW.EXE (Submitted)
W32/Spybot.AKKQ (virus)
C:\WINDOWS\SYSTEM32\TFTP2208 (Submitted)
Win32.Welchia.B (spyware)
System (Disinfected)

——————————————————————————–

Statistics
Scanned:
Files: 31532
System: 4543
Not scanned: 2
Actions:
Disinfected: 1
Renamed: 0
Deleted: 0
None: 4
Submitted: 4
Files not scanned:
C:\PAGEFILE.SYS
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT

——————————————————————————–

Options
Scanning engines:
F-Secure Libra: 2.4.2, 2007-03-16
F-Secure AVP: 7.0.171, 2007-03-16
F-Secure Orion: 1.2.37, 2007-03-16
F-Secure Blacklight: 1.0.53, 0000-00-00
F-Secure Draco: 1.0.35, 2007-03-13
F-Secure Pegasus: 1.19.0, 2007-02-14
Scanning options:
Scan defined files: COM EXE SYS OV? BIN SCR DLL SHS HTM HTML HTT VBS JS INF VXD DO? XL? RTF CPL WIZ HTA PP? PWZ P?T MSO PIF . ACM ASP AX CNV CSC DRV INI MDB MPD MPP MPT OBD OBT OCX PCI TLB TSP WBK WBT WPC WSH VWP WML BOO HLP TD0 TT6 MSG ASD JSE VBE WSC CHM EML PRC SHB LNK WSF {* PDF ZL? XML ZIP XXX
Use Advanced heuristics





After a reboot the Hijackthis log looks like this - many thanks for all your hard work.

Logfile of HijackThis v1.99.1
Scan saved at 16:45:40, on 17/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\WgaTray.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\BTBROA~1\SMARTB~1\BTHelpNotifier.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\BT Broadband Help\bin\mpbtn.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://edit.europe.yahoo.com/config/mail?….://uk.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Microsoft Update] wuamgrd.exe
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [win update] wupfyny.exe
O4 - HKLM\..\Run: [Microsoft Updating] syswr.exe
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\BTBROA~1\SMARTB~1\BTHelpNotifier.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SSC Service Utility] C:\Program Files\SSC Service Utility\ssc_serv.exe /s
O4 - HKLM\..\Run: [EPSON Stylus C42 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P23 "EPSON Stylus C42 Series" /O6 "USB001" /M "Stylus C42"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\RunServices: [Microsoft Update] wuamgrd.exe
O4 - HKLM\..\RunServices: [win update] wupfyny.exe
O4 - HKLM\..\RunServices: [Microsoft Updating] syswr.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [Microsoft Update] wuamgrd.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - HKCU\..\Run: [win update] wupfyny.exe
O4 - HKCU\..\Run: [Microsoft Updating] syswr.exe
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: BT Broadband Basic Help.lnk = C:\Program Files\BT Broadband Help\bin\matcli.exe
O4 - Global Startup: Exif Launcher.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/229?67aa588427cd451f90dd389a18ebc048
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/230?67aa588427cd451f90dd389a18ebc048
O8 - Extra context menu item: Send Image to Photo Library - file://C:\Program Files\MGI\MGI PhotoSuite III\Temp\MGI00000.html
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) - http://support.f-secure.com/ols/fscax.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: GhostStartService - Symantec Corporation - C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe

SDFix: Version 1.73

Run by [removed]
Microsoft Windows XP [Version 5.1.2600]

Running From: C:\SDFix

Safe Mode:
Checking Services:






Restoring Windows Registry Entries
Restoring Default Hosts File


Rebooting…

Normal Mode:
Checking Files:

Below files will be copied to Backups folder then removed:

C:\WINDOWS\SoftwareDistribution\AuthCabs\7971f918-a847-4430-9279-4a52d1efe18d\MST2C.tmp - Deleted
C:\WINDOWS\system32\TFTP1128 - Deleted
C:\WINDOWS\system32\TFTP1400 - Deleted
C:\WINDOWS\system32\TFTP1404 - Deleted
C:\WINDOWS\system32\TFTP1436 - Deleted
C:\WINDOWS\system32\TFTP1648 - Deleted
C:\WINDOWS\system32\TFTP2112 - Deleted
C:\WINDOWS\system32\TFTP2152 - Deleted
C:\WINDOWS\system32\TFTP2196 - Deleted
C:\WINDOWS\system32\TFTP2208 - Deleted
C:\WINDOWS\system32\TFTP2400 - Deleted
C:\WINDOWS\system32\TFTP2432 - Deleted
C:\WINDOWS\system32\TFTP2704 - Deleted
C:\WINDOWS\system32\TFTP740 - Deleted
C:\WINDOWS\system32\TFTP776 - Deleted



ADS Check:

C:\WINDOWS\system32
No streams found.


Final Check:

Remaining Services:
——————



Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\WINDOWS\\system32\\wustart.exe"="C:\\WINDOWS\\system32\\wustart.exe:*:Disabled:wustart"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\\Program Files\\Real\\RealPlayer\\realplay.exe"="C:\\Program Files\\Real\\RealPlayer\\realplay.exe:*:Enabled:RealPlayer"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:MSN Messenger 7.5"


[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:MSN Messenger 7.5"


Remaining Files:
—————

Backups Folder: - C:\SDFix\backups\backups.zip

Checking For Files with Hidden Attributes :

C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\3COM 3c509 Packet\3C5X9PD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\3COM 3c556 Packet\3C556.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\3COM 3c59x Packet\3C59XPD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN1200 Packet\EC32PD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN1203 Packet\PCIPD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN1204 Packet\VLNWPD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN1207 Packet\PCIPD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN1207C Packet\PCIPD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN1207D Packet\ACCPKT.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN1207F Packet\EN5251PD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN1207TX Packet\PCIPD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN1208 Packet\1208PD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN1625 Packet\NEPD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN1640 Packet\NWPD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN1650 Packet\NWPD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN1651 Packet\NWPD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN1652 Packet\NWPD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN1653 Packet\NE2PD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN1656 Packet\NWPD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN1657 Packet\NWPD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN1658 Packet\NWPD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN166X Packet\NWPD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN2216 Packet\PCMPD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN2218 Packet\PCMPD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN2228 Packet\PCMPD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\ACCTON EN2320 Packet\EN5251PD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\DEVICE.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\KEYB.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\MODE.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\MOUSE.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\NETBIND.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\Paralink.com
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\pcdos\command.com
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\pcdos\IBMBIO.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\pcdos\IBMDOS.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\DEC EtherWORKS DE450 Packet\DE450.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\DEC EtherWORKS DE500 Packet\DE500.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\DEC EtherWorks ISA (DE305) Packet\DE305.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\DLink DE400 Packet\De400pd.com
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\DLink DMF560-TX Packet\Lmpd.com
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\DLink DT620 Packet\Dt620pd.com
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\IBM Crystal LAN Packet\Epktisa.com
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\Kingston EtheRx KNE110TX Packet\Ktc110p.com
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\Laneed LD 10-100AL Packet\L100al.com
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\Laneed LD-CDF Packet\Ldcdt.com
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\Laneed LD-PCI2TL Packet\Ldpcil.com
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\Melco LPC2-T\Lpchkat2.com
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\Planex FNW9x00T - ENW8300T Packet\fetpkt.com
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\Planex FW-100TX Fast Ethernet Packet\FETPKT.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\Planex FW-100TX Fast Ethernet Packet\Rtspkt.com
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\PXE Packet Driver\Undipd.com
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\SN 2000p Packet\PNPPD.COM
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\WaveLAN Packet\Wvlan42.com
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\Xircom CBE10-100BTX Packet\Cbepd.com
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\Xircom Ethernet II PS Packet\Xpspd.com
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\Xircom RE10 - RE100 Packet\Ce3pd.com
C:\Program Files\Common Files\MSSoap\Binaries\HLSC10.dll
C:\Program Files\Common Files\MSSoap\Binaries\MSSMO.dll
C:\Program Files\Common Files\MSSoap\Binaries\wisc10.dll
C:\Program Files\Common Files\MSSoap\Binaries\XHSC10.dll
C:\Program Files\Common Files\MSSoap\Binaries\Resources\1033\mssoapr.dll
C:\WINDOWS\twain.dll
C:\WINDOWS\twain_32.dll
C:\WINDOWS\system32\mfc42.dll
C:\WINDOWS\system32\msvcirt.dll
C:\WINDOWS\system32\msvcp60.dll
C:\WINDOWS\system32\oleaut32.dll
C:\WINDOWS\system32\olepro32.dll
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\CMDS.EXE
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\CMDS16.EXE
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\E.EXE
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\GUEST.EXE
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\MSCDEX.EXE
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\Net.exe
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\OHCI.EXE
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\PROTMAN.EXE
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\UHCI.EXE
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\Xircom CBE10-100BTX\Cbendis.exe
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\Xircom Ethernet 10-100 + Modem\Cbendis.exe
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\Xircom Ethernet II PS\Xpsndis.exe
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\Xircom PE3-10Bx\Pe3ndis.exe
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\Xircom Re-100Btx + Ce3B-100Btx\Ce3ndis.exe
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\Xircom RE10BT\Ce3ndis.exe
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\CATC USB Ethernet\Elndis.sys
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\CATC USB Ethernet\Usbd.sys
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\ASPI1394.SYS
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\ASPI2DOS.SYS
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\ASPI4DOS.SYS
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\ASPI8DOS.SYS
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\ASPI8U2.SYS
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\ASPICD.SYS
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\ASPIEHCI.SYS
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\ASPIOHCI.SYS
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\ASPIUHCI.SYS
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\BOOTSRV.SYS
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\bootsrv16.sys
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\BTCDROM.SYS
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\BTDOSM.SYS
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\COUNTRY.SYS
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\DISPLAY.SYS
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\DLSHELP.SYS
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\FLASHPT.SYS
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\HIMEM.SYS
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\KEYBOARD.SYS
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\msbootsrv16.sys
C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\Template\common\OAKCDROM.SYS
C:\Documents and Settings\Mary\My Documents\~WRL0053.tmp
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\73b38e6399921b83cdcc05584d085f4b\download\BIT24.tmp
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\9dbaac1e50a4706a8b8dbd434a19e435\download\BIT29.tmp
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\a47321bdd5009003a9abdb62d9a718c7\download\BIT26.tmp
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\b68cb38dc8dc3be185a274d0a0d9edc5\download\BIT1D.tmp

Finished






Logfile of HijackThis v1.99.1
Scan saved at 15:37:45, on 18/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe
C:\Program Files\Softwin\BitDefender10\vsserv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\WgaTray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Softwin\BitDefender10\bdmcon.exe
C:\Program Files\Softwin\BitDefender10\bdagent.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://edit.europe.yahoo.com/config/mail?….://uk.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [Microsoft Updating] syswr.exe
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [BDMCon] "C:\Program Files\Softwin\BitDefender10\bdmcon.exe" /reg
O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\Softwin\BitDefender10\bdagent.exe"
O4 - HKLM\..\Run: [EPSON Stylus C42 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P23 "EPSON Stylus C42 Series" /O6 "USB001" /M "Stylus C42"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\RunServices: [Microsoft Updating] syswr.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [win update] wupfyny.exe
O4 - HKCU\..\Run: [Microsoft Updating] syswr.exe
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Exif Launcher.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Add; animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: &Windows; Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live; Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport; to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/229?67aa588427cd451f90dd389a18ebc048
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/230?67aa588427cd451f90dd389a18ebc048
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) - http://support.f-secure.com/ols/fscax.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe" /service (file missing)
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: GhostStartService - Symantec Corporation - C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe" /service (file missing)
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - Unknown owner - C:\Program Files\Softwin\BitDefender10\vsserv.exe" /service (file missing)
O23 - Service: BitDefender Communicator (XCOMM) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe" /service (file missing)




Logs as requested… Once again many thanks

Eric

New Hijack log as requested. The PC is performing much faster although some programs are still a little slow to start up when we click their s/cuts but my friends assure me that this was fairly normal. They appear to think that the PC is now performing MUCH faster.




Logfile of HijackThis v1.99.1
Scan saved at 18:46:37, on 18/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe
C:\Program Files\Softwin\BitDefender10\vsserv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\WgaTray.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Softwin\BitDefender10\bdmcon.exe
C:\Program Files\Softwin\BitDefender10\bdagent.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://edit.europe.yahoo.com/config/mail?….://uk.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [BDMCon] "C:\Program Files\Softwin\BitDefender10\bdmcon.exe" /reg
O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\Softwin\BitDefender10\bdagent.exe"
O4 - HKLM\..\Run: [EPSON Stylus C42 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P23 "EPSON Stylus C42 Series" /O6 "USB001" /M "Stylus C42"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Exif Launcher.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/229?67aa588427cd451f90dd389a18ebc048
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/230?67aa588427cd451f90dd389a18ebc048
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) - http://support.f-secure.com/ols/fscax.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{DBFDFE91-18DA-435D-BF56-9DB53F3C3D2E}: NameServer = 194.72.9.34 62.6.40.178
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe" /service (file missing)
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: GhostStartService - Symantec Corporation - C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe" /service (file missing)
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - Unknown owner - C:\Program Files\Softwin\BitDefender10\vsserv.exe" /service (file missing)
O23 - Service: BitDefender Communicator (XCOMM) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe" /service (file missing)

Many thanks again