14 replies to this topic

[martinfmeyer]

Hello,

For the last week I’ve been having problems with a malicious Trojan. I run SpyBot, McAfee and Trojan Hunter but it won’t get rid off it. It just keeps on reinstalling itself. Two files in particular seem to be causing problems (based on Security Task Manager): nnnlkif.dll and cbaax.dll. I can’t delete them – even in Safe Mode – because they are being used by Windows.

Whenever I get online I get bombarded with popups. Even when I’m not connected to the Internet, my computer runs at an unbearably slow speed. Please help me since I don’t know what to do anymore.

Below is my HijackThis log file:

Logfile of HijackThis v1.99.1
Scan saved at 15:31:58, on 3/10/2007
Platform: Windows 2000 SP3 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
D:\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\WINNT\system32\MSTask.exe
C:\PROGRA~1\NETWOR~1\COMMON~1\naPrdMgr.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Network Associates\VirusScan\MCUPDATE.EXE
D:\Security Task Manager\TaskMan.exe
C:\Program Files\Network Associates\Common Framework\McScript_InUse.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Meyer\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=http-proxy.fu-berlin.de:80
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [2chkdsk] rundll32.exe "C:\WINNT\system32\notkndhb.dll",setvm
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Convert link target to Adobe PDF - res://D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: LimeShop Preferences - file://c:\Program Files\topMoxie\TEMP\limeshop_script.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Java\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Java\bin\ssv.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - D:\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: windows file explorer (explorer) - Unknown owner - C:\WINNT\ssms.exe (file missing)
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: W2k PCtel speaker phone (Pctspk) - Unknown owner - C:\WINNT\system32\pctspk.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe (file missing)
O23 - Service: WMDM PMSP Service - Unknown owner - C:\WINNT\System32\mspmspsv.exe (file missing)

[LDTate]

Hello and Welcome to the forum.

I suggest you do this:

double-click the My Computer
on the Tools menu, click Folder Options.
On the View tab, uncheck Hide file extensions for known file types.
uncheck Hide protected operating system files. Then, under the "Hidden files" folder, click Show hidden files and folders.
If you see a warning message, click Yes.
Click Apply.
Click OK.

Open the HijackThis Folder. Find the file HijackThis.exe, Right Click on the file and Select Rename. Rename Hijackthis.exe to Spyware.exe.

Next:

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.


(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time..

Next:

Download VundoFix.exe to your desktop.

• Double-click VundoFix.exe to run it.
• Click the Scan for Vundo button.
• Once it's done scanning, click the Remove Vundo button.
• You will receive a prompt asking if you want to remove the files, click YES.
• Once you click yes, your desktop will go blank as it starts removing Vundo.
• When completed, it will prompt that it will shutdown your computer, click OK.
• Turn your computer back on. Please reboot your computer.
• Please post a new HijackThis log using the Add Reply Button below.

[martinfmeyer]

Hello.

Thank you very much for your prompt reply. I really appreciate your help.

I followed your instructions and everything worked fine. I did receive the following error message but I doubt it's significant: "Cannot import C:\VundoFix.reg: error opening the file. There may be a disk or file system error"

Here is the new HijackThis log

Logfile of HijackThis v1.99.1
Scan saved at 19:59:26, on 3/10/2007
Platform: Windows 2000 SP3 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
D:\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Documents and Settings\Meyer\Desktop\Spyware.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=http-proxy.fu-berlin.de:80
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {0EEE957F-EE96-49E2-83F6-618A59CDD6B4} - C:\WINNT\system32\cbaax.dll (file missing)
O2 - BHO: (no name) - {4C12BC2D-CBD4-480B-B97E-DDD06BDA40AE} - C:\WINNT\system32\nnnlkif.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Java\bin\ssv.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: (no name) - {74DD705D-6834-439C-A735-A6DBE2677452} - (no file)
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [2chkdsk] rundll32.exe "C:\WINNT\system32\notkndhb.dll",setvm
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Convert link target to Adobe PDF - res://D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: LimeShop Preferences - file://c:\Program Files\topMoxie\TEMP\limeshop_script.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Java\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Java\bin\ssv.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - D:\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: windows file explorer (explorer) - Unknown owner - C:\WINNT\ssms.exe (file missing)
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: W2k PCtel speaker phone (Pctspk) - Unknown owner - C:\WINNT\system32\pctspk.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe (file missing)
O23 - Service: WMDM PMSP Service - Unknown owner - C:\WINNT\System32\mspmspsv.exe (file missing)

[LDTate]

It should have posted a vundo txt file. Did you reboot?

[martinfmeyer]

Yes, here it is. The computer seems to be working fine now. Thanks so much for your help. VundoFix V6.3.15 Checking Java version... Sun Java not detected Scan started at 18:46:49 3/10/2007 Listing files found while scanning.... C:\Program Files\VSAdd-in\VSAdd-in.dll C:\WINNT\system32\aaadd.ini C:\WINNT\system32\awtusrs.dll C:\WINNT\system32\bahnaihs.dll C:\WINNT\system32\byxurpn.dll C:\WINNT\system32\byxwwuu.dll C:\WINNT\system32\byxywxx.dll C:\WINNT\system32\cbaax.dll C:\WINNT\system32\cbxuuut.dll C:\WINNT\system32\cbxxwts.dll C:\WINNT\system32\ddaaa.dll C:\WINNT\system32\ftbiiunt.exe C:\WINNT\system32\gebbaab.dll C:\WINNT\system32\iifcayy.dll C:\WINNT\system32\ljjgdee.dll C:\WINNT\system32\ljjihgg.dll C:\WINNT\system32\nnnkhhg.dll C:\WINNT\system32\nnnlkif.dll C:\WINNT\system32\pmnopqr.dll C:\WINNT\system32\revupdci.dll C:\WINNT\system32\rqrqnnl.dll C:\WINNT\system32\rqrqopq.dll C:\WINNT\system32\sfglowys.dll C:\WINNT\system32\ssqrpmn.dll C:\WINNT\system32\tuvtqop.dll C:\WINNT\system32\tuvtrop.dll C:\WINNT\system32\vturpmj.dll C:\WINNT\system32\vtuvwvs.dll C:\WINNT\system32\wvutuuv.dll C:\WINNT\system32\xaabc.bak1 C:\WINNT\system32\xaabc.bak2 C:\WINNT\system32\xaabc.ini C:\WINNT\system32\xxyvsrs.dll C:\WINNT\system32\yayyxww.dll Beginning removal... Attempting to delete C:\WINNT\system32\aaadd.ini C:\WINNT\system32\aaadd.ini Has been deleted! Attempting to delete C:\WINNT\system32\awtusrs.dll C:\WINNT\system32\awtusrs.dll Has been deleted! Attempting to delete C:\WINNT\system32\bahnaihs.dll C:\WINNT\system32\bahnaihs.dll Has been deleted! Attempting to delete C:\WINNT\system32\byxurpn.dll C:\WINNT\system32\byxurpn.dll Has been deleted! Attempting to delete C:\WINNT\system32\byxwwuu.dll C:\WINNT\system32\byxwwuu.dll Has been deleted! Attempting to delete C:\WINNT\system32\byxywxx.dll C:\WINNT\system32\byxywxx.dll Has been deleted! Attempting to delete C:\WINNT\system32\cbaax.dll C:\WINNT\system32\cbaax.dll Could not be deleted. Attempting to delete C:\WINNT\system32\cbxuuut.dll C:\WINNT\system32\cbxuuut.dll Has been deleted! Attempting to delete C:\WINNT\system32\cbxxwts.dll C:\WINNT\system32\cbxxwts.dll Has been deleted! Attempting to delete C:\WINNT\system32\ddaaa.dll C:\WINNT\system32\ddaaa.dll Has been deleted! Attempting to delete C:\WINNT\system32\ftbiiunt.exe C:\WINNT\system32\ftbiiunt.exe Has been deleted! Attempting to delete C:\WINNT\system32\gebbaab.dll C:\WINNT\system32\gebbaab.dll Has been deleted! Attempting to delete C:\WINNT\system32\iifcayy.dll C:\WINNT\system32\iifcayy.dll Has been deleted! Attempting to delete C:\WINNT\system32\ljjgdee.dll C:\WINNT\system32\ljjgdee.dll Has been deleted! Attempting to delete C:\WINNT\system32\ljjihgg.dll C:\WINNT\system32\ljjihgg.dll Has been deleted! Attempting to delete C:\WINNT\system32\nnnkhhg.dll C:\WINNT\system32\nnnkhhg.dll Has been deleted! Attempting to delete C:\WINNT\system32\nnnlkif.dll C:\WINNT\system32\nnnlkif.dll Could not be deleted. Attempting to delete C:\WINNT\system32\pmnopqr.dll C:\WINNT\system32\pmnopqr.dll Has been deleted! Attempting to delete C:\WINNT\system32\rqrqnnl.dll C:\WINNT\system32\rqrqnnl.dll Has been deleted! Attempting to delete C:\WINNT\system32\rqrqopq.dll C:\WINNT\system32\rqrqopq.dll Has been deleted! Attempting to delete C:\WINNT\system32\ssqrpmn.dll C:\WINNT\system32\ssqrpmn.dll Has been deleted! Attempting to delete C:\WINNT\system32\tuvtqop.dll C:\WINNT\system32\tuvtqop.dll Has been deleted! Attempting to delete C:\WINNT\system32\tuvtrop.dll C:\WINNT\system32\tuvtrop.dll Could not be deleted. Attempting to delete C:\WINNT\system32\vturpmj.dll C:\WINNT\system32\vturpmj.dll Has been deleted! Attempting to delete C:\WINNT\system32\vtuvwvs.dll C:\WINNT\system32\vtuvwvs.dll Has been deleted! Attempting to delete C:\WINNT\system32\wvutuuv.dll C:\WINNT\system32\wvutuuv.dll Has been deleted! Attempting to delete C:\WINNT\system32\xaabc.bak1 C:\WINNT\system32\xaabc.bak1 Has been deleted! Attempting to delete C:\WINNT\system32\xaabc.bak2 C:\WINNT\system32\xaabc.bak2 Has been deleted! Attempting to delete C:\WINNT\system32\xaabc.ini C:\WINNT\system32\xaabc.ini Has been deleted! Attempting to delete C:\WINNT\system32\xxyvsrs.dll C:\WINNT\system32\xxyvsrs.dll Has been deleted! Attempting to delete C:\WINNT\system32\yayyxww.dll C:\WINNT\system32\yayyxww.dll Has been deleted! Performing Repairs to the registry. Done! VundoFix V6.3.15 Checking Java version... Sun Java not detected Scan started at 19:26:44 3/10/2007 Listing files found while scanning.... C:\WINNT\system32\cbaax.dll C:\WINNT\system32\nnnlkif.dll C:\WINNT\system32\tuvtrop.dll C:\WINNT\system32\xaabc.ini Beginning removal... Attempting to delete C:\WINNT\system32\cbaax.dll C:\WINNT\system32\cbaax.dll Could not be deleted. Attempting to delete C:\WINNT\system32\nnnlkif.dll C:\WINNT\system32\nnnlkif.dll Could not be deleted. Attempting to delete C:\WINNT\system32\tuvtrop.dll C:\WINNT\system32\tuvtrop.dll Has been deleted! Attempting to delete C:\WINNT\system32\xaabc.ini C:\WINNT\system32\xaabc.ini Has been deleted! Performing Repairs to the registry. Done! Beginning removal... Attempting to delete C:\WINNT\system32\cbaax.dll C:\WINNT\system32\cbaax.dll Has been deleted! Attempting to delete C:\WINNT\system32\nnnlkif.dll C:\WINNT\system32\nnnlkif.dll Has been deleted! Attempting to delete C:\WINNT\system32\xaabc.ini C:\WINNT\system32\xaabc.ini Has been deleted! Performing Repairs to the registry. Done! VundoFix V6.3.15 Checking Java version... Sun Java not detected Scan started at 19:49:11 3/10/2007 Listing files found while scanning.... No infected files were found.

[LDTate]

Now give me a new HijackThis log and we'll clean it up

[martinfmeyer]

Here it is:

Logfile of HijackThis v1.99.1
Scan saved at 22:50:17, on 3/10/2007
Platform: Windows 2000 SP3 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
D:\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\PROGRA~1\NETWOR~1\COMMON~1\naPrdMgr.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
D:\Spyware Nuker\swnxt.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe
D:\TrojanHunter 4.6\THGuard.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINNT\System32\MsiExec.exe
C:\Documents and Settings\Meyer\Start Menu\Programs\Spyware.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=http-proxy.fu-berlin.de:80
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Java\bin\ssv.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [SWN2] D:\Spyware Nuker\swnxt.exe /h
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe"
O4 - HKLM\..\Run: [THGuard] "D:\TrojanHunter 4.6\THGuard.exe"
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Convert link target to Adobe PDF - res://D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: LimeShop Preferences - file://c:\Program Files\topMoxie\TEMP\limeshop_script.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Java\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Java\bin\ssv.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - D:\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: windows file explorer (explorer) - Unknown owner - C:\WINNT\ssms.exe (file missing)
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: W2k PCtel speaker phone (Pctspk) - Unknown owner - C:\WINNT\system32\pctspk.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe (file missing)
O23 - Service: WMDM PMSP Service - Unknown owner - C:\WINNT\System32\mspmspsv.exe (file missing)

[LDTate]

Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a Check in the box on the left side on these:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
O23 - Service: windows file explorer (explorer) - Unknown owner - C:\WINNT\ssms.exe (file missing)

Close ALL windows and browsers except HijackThis and click "Fix checked"



Delete this File if listed:
C:\WINNT\ssms.exe

Empty Recycle Bin

Reboot and "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.

[martinfmeyer]

I did it but two of the entries reappeared:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:

O23 - Service: windows file explorer (explorer) - Unknown owner - C:\WINNT\ssms.exe (file missing)

The file C:\WINNT\ssms.exe does not seem to exist.

The computer seems to be working alright. No popups and the computer speed is back to normal as well.


Logfile of HijackThis v1.99.1
Scan saved at 23:22:50, on 3/10/2007
Platform: Windows 2000 SP3 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
D:\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
D:\Spyware Nuker\swnxt.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe
D:\TrojanHunter 4.6\THGuard.exe
C:\Documents and Settings\Meyer\Desktop\Spyware.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=http-proxy.fu-berlin.de:80
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Java\bin\ssv.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [SWN2] D:\Spyware Nuker\swnxt.exe /h
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe"
O4 - HKLM\..\Run: [THGuard] "D:\TrojanHunter 4.6\THGuard.exe"
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Convert link target to Adobe PDF - res://D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: LimeShop Preferences - file://c:\Program Files\topMoxie\TEMP\limeshop_script.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Java\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Java\bin\ssv.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - D:\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: windows file explorer (explorer) - Unknown owner - C:\WINNT\ssms.exe (file missing)
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: W2k PCtel speaker phone (Pctspk) - Unknown owner - C:\WINNT\system32\pctspk.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe (file missing)
O23 - Service: WMDM PMSP Service - Unknown owner - C:\WINNT\System32\mspmspsv.exe (file missing)

[LDTate]

Click Start > Run > and type in:

services.msc

Click OK.

In the services window find windows file explorer (explorer)
Right click and choose "Properties". On the "General" tab under "Service
Status" click the "Stop" button to stop the service. Beside "Startup Type"
in the dropdown menu select "Disabled". Click Apply then OK. Exit the
Services utility.



Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a Check in the box on the left side on these:

O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O23 - Service: windows file explorer (explorer) - Unknown owner - C:\WINNT\ssms.exe (file missing)

Close ALL windows and browsers except HijackThis and click "Fix checked"


Delete this file if listed:
C:\WINNT\ssms.exe



Reboot and "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.

[martinfmeyer]

All done. Here is the latest log: Logfile of HijackThis v1.99.1 Scan saved at 23:56:00, on 3/10/2007 Platform: Windows 2000 SP3 (WinNT 5.00.2195) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINNT\System32\smss.exe C:\WINNT\system32\winlogon.exe C:\WINNT\system32\services.exe C:\WINNT\system32\lsass.exe C:\WINNT\system32\svchost.exe C:\WINNT\System32\svchost.exe C:\WINNT\system32\spoolsv.exe D:\Cisco Systems\VPN Client\cvpnd.exe C:\Program Files\Network Associates\Common Framework\FrameworkService.exe C:\Program Files\Network Associates\VirusScan\mcshield.exe C:\Program Files\Network Associates\VirusScan\vstskmgr.exe C:\WINNT\system32\MSTask.exe C:\WINNT\system32\stisvc.exe C:\WINNT\Explorer.EXE C:\WINNT\System32\WBEM\WinMgmt.exe C:\WINNT\system32\svchost.exe D:\Spyware Nuker\swnxt.exe C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe D:\TrojanHunter 4.6\THGuard.exe C:\Documents and Settings\Meyer\Desktop\Spyware.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about: R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=http-proxy.fu-berlin.de:80 R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Java\bin\ssv.dll O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll O4 - HKLM\..\Run: [SWN2] D:\Spyware Nuker\swnxt.exe /h O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe" O4 - HKLM\..\Run: [THGuard] "D:\TrojanHunter 4.6\THGuard.exe" O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O8 - Extra context menu item: Convert link target to Adobe PDF - res://D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert link target to existing PDF - res://D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert selected links to Adobe PDF - res://D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html O8 - Extra context menu item: Convert selected links to existing PDF - res://D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html O8 - Extra context menu item: Convert selection to Adobe PDF - res://D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert selection to existing PDF - res://D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert to Adobe PDF - res://D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: Convert to existing PDF - res://D:\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: LimeShop Preferences - file://c:\Program Files\topMoxie\TEMP\limeshop_script.htm O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Java\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Java\bin\ssv.dll O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file) O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - D:\Cisco Systems\VPN Client\cvpnd.exe O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe O23 - Service: W2k PCtel speaker phone (Pctspk) - Unknown owner - C:\WINNT\system32\pctspk.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe (file missing) O23 - Service: WMDM PMSP Service - Unknown owner - C:\WINNT\System32\mspmspsv.exe (file missing)

[LDTate]

Be sure to visit windows updates and get SP4 for your W2K OS, your 1 service pack behind.


You can remove any programs I had you install. Use Add/Remove Programs to remove if listed there:

Log looks good


1.Do one of the following:
In Windows 98/Me/2000, on the Windows desktop, double-click the My Computer icon.
In Windows XP, on the taskbar, click Start > My Computer.

2.Do one of the following:
In Windows 98, on the View menu, click Folder Options.
In Windows Me/2000/XP, on the Tools menu, click Folder Options.
On the View tab, check Hide file extensions for known file types.

3.Do one of the following:
In Windows 98, in the Advanced Settings box, under the "Hidden files" folder, unclick Show all files.
In Windows Me/2000/XP, check Hide protected operating system files. Then, under the "Hidden files" folder, unclick Show hidden files and folders.
If you see a warning message, click Yes.
Click Apply.
Click OK.



If you dont have these three programs I would recommend that you get them. Spywareblaster, Spywareguard and IESPY AD. They will add 1000's of sites to your resticted zone and block some hijacks from happening. There's also a FREE FIREWALL and FREE ANTI VIRUS if you need one.

It is critical to have both a firewall and anti virus to protect your system.

Keep your system up to date and run Adaware & Spybot, once a week works, and hopefully you will be ok from here on. Both are available below.

Safe Surfing.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein

[martinfmeyer]

Thanks so much. I am extremely grateful. Will make a donation to this wonderful site. All the best!

[LDTate]

You're more then welcome. Glad we were able to help Peace be with you

[LDTate]

Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoy...showtopic=31418

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