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Spyware / Malware / Virus Removal

Is there something wrong here?

18 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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my computer is really dragging. here is my registry. wanted to someone more experienced to check over it. ran spybot, and avg already. would appreciate any help i can get at this point. thanks!



Logfile of HijackThis v1.99.1
Scan saved at 11:38:48 PM, on 1/29/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\aol\ACS\acsd.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Yahoo!\Antivirus\ISafe.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Java\j2re1.4.2_08\bin\jusched.exe
C:\Program Files\Yahoo!\Antivirus\CAVTray.exe
C:\Program Files\Yahoo!\Antivirus\CAVRID.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\Program Files\Napster\napster.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
C:\WINDOWS\system32\cidaemon.exe
C:\PROGRA~1\Yahoo!\browser\ybrowser.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
C:\Documents and Settings\Yana\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://att.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: (no name) - SOFTWARE - (no file)
O2 - BHO: (no name) - {00000000-0000-4962-B0D9-09CF5BD373AE} - C:\Program Files\7vs4ceb9\7vs4ceb9.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {22AEB079-736A-4617-ACA0-DCCC40BD42B0} - C:\Program Files\CSBB\CSBB.dll (file missing)
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {59861052-7F23-4B6A-8353-F1583ADFB16B} - C:\Program Files\CSBB\CSBB.dll (file missing)
O2 - BHO: RXResultTracker Class - {59879FA4-4790-461c-A1CC-4EC4DE4CA483} - C:\Program Files\RXToolBar\sfcont.dll (file missing)
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O2 - BHO: (no name) - {763DA930-CC59-4BDB-BFC7-479A4FE70F40} - C:\Program Files\CSBB\CSBB.dll (file missing)
O2 - BHO: (no name) - {9E9853D7-68B8-4011-924A-96A6787DE9E2} - C:\Program Files\CSBB\CSBB.dll (file missing)
O2 - BHO: (no name) - {EAF36903-53CC-49D7-B258-E4FF3E02BE8C} - C:\Program Files\CSBB\CSBB.dll (file missing)
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [scvhost.exe] scvhost.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_08\bin\jusched.exe
O4 - HKLM\..\Run: [7vs4ceb9] C:\Program Files\7vs4ceb9\7vs4ceb9.exe
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\Yahoo!\Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\Yahoo!\Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [SemanticInsight] C:\Program Files\RXToolBar\Semantic Insight\SemanticInsight.exe
O4 - HKLM\..\Run: [NapsterShell] C:\Program Files\Napster\napster.exe /systray
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\RunServices: [Configuration Loading] svchos1.exe
O4 - HKLM\..\RunServices: [scvhost.exe] scvhost.exe
O4 - HKLM\..\RunServices: [Configuration Loader] wincffg.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O8 - Extra context menu item: Web Savings - file://C:\Program Files\WebSavingsfromEbates\System\Temp\ebateswebsavings_script0.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1163557976171
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/web_…aploader_v6.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Toolbar) - http://us.dl1.yimg.com/download.yahoo.com/…ebio5_1_5_0.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{96A5DB0F-3BCE-4E32-83AB-1A42367B7835}: NameServer = 68.94.156.1 68.94.157.1
O18 - Filter: text/html - {2AB289AE-4B90-4281-B2AE-1F4BB034B647} - C:\Program Files\RXToolBar\sfcont.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Configuration Loader (a3) - Unknown owner - C:\WINDOWS\System32\wincffg.exe" -service (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\aol\ACS\acsd.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\ISafe.exe
O23 - Service: Configuration Loading - Unknown owner - C:\WINDOWS\System32\svchos1.exe" -service (file missing)
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
hi Newby79,

I'm Gary R, I'll be glad to help you with your computer problems.

As an introduction, please note I don't know everything, what I do know has taken me years to learn and I'm happy to pass on this information to you, but bear in mind that I'm also fallible. I do have a very knowlegable group behind me who I can ask if needs be.

You have been infected with the AGOBOT/GAOBOT worm, and your computer is very likely being used to distribute spam. You have a backdoor/proxy trojan on your computer which gives the attacker complete access to your machine.

You are strongly advised to do the following immediately:

1. Disconnect infected computer from the internet and from any networked computers until the computer can be cleaned.

2. Call all of your banks, credit card companies, and financial institutions. Inform them that you may be a victim of identity theft and to put a watch on your accounts or change all your account numbers.

3. From a clean computer, change *all* your online passwords – for email, for banks, financial accounts, PayPal, eBay, online companies, any online forums or groups you belong to.

Do NOT change passwords or do any transactions while using the infected computer, because the attacker will get the new passords and transaction information.

IF YOU USE THIS COMPUTER FOR ONLINE BANKING OR OTHER FINANCIAL TRANSACTIONS, OR HAVE DATA OF A CONFIDENTIAL NATURE ON IT, MY RECOMMENDATION IS THAT YOU RE-FORMAT AND RE-INSTALL YOUR OPERATING SYSTEM AND PROGRAMMES. WE CAN NEVER BE TOTALLY SURE WE HAVE GOT RID OF ALL MODIFICATIONS WHICH MAY HAVE BEEN MADE BY THE ATTACKER, AND THEREFORE CANNOT GUARANTEE THE SAFETY OF YOUR DATA.

If you choose to re-format, instructions for doing so can be found HERE (courtesy of wng_z3r0).

If you choose not to re-format we can attempt to clean your computer, but we can give no guarantees that everything will be removed.

Let me know what you decide to do.
hi gary. thanks for the tips. this is actually my sisters computer, and by me trying to learn new things as well, i would like to try to clean it up by myself. anything you can teach me from this point would be greatly appreciated!
Hi Newbie79,

OK, lets try to get your computer cleaned up.

Please observe these rules while we work:
  • Perform all actions in the order given.
  • If you don't know, stop and ask! Don't keep going on.
  • Please reply to this thread. Do not start a new topic.
  • Stick with it till you're given the all clear.
  • Remember, absence of symptoms does not mean the infection is all gone.
If you can do these things, everything should go smoothly.
  • Please note you'll need to have Administrator priviledges to perform the fixes. (XP accounts are Administrator by default)
  • Please let me know if you are using a computer with multiple accounts, as this can affect the instructions given.

It may be helpful to you to print out or take a copy of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.


Go to Add/Remove Programs in Control Panel and uninstall the following programme.

Napster

P2P programs in general are a poor security risk, as you are downloading software from unregistered sources and you cannot be sure what else they may contain. Napster is considered to come with malware attached.

If you really must use P2P programs, view this page http://p2p.malwareremoval.com/ for a list of "clean" programs.

We need to remove a couple of services.
  • Click Start > Run now type sc stop a3 click OK.
  • Click Start > Run now type sc delete a3 click OK.
  • Click Start > Run now type sc stop "Configuration Loading" click OK.
  • Click Start > Run now type sc delete "Configuration Loading" click OK.
Note: There is a space between sc and stop/delete, and a space between stop/delete and a3/"Configuration Loading".

Run a scan with HJT and when finished check the following items.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com

O2 - BHO: (no name) - SOFTWARE - (no file)
O2 - BHO: (no name) - {00000000-0000-4962-B0D9-09CF5BD373AE} - C:\Program Files\7vs4ceb9\7vs4ceb9.dll
O2 - BHO: (no name) - {22AEB079-736A-4617-ACA0-DCCC40BD42B0} - C:\Program Files\7vs4ceb9\7vs4ceb9.dll (file missing)
O2 - BHO: (no name) - {59861052-7F23-4B6A-8353-F1583ADFB16B} - C:\Program Files\CSBB\CSBB.dll (file missing)
O2 - BHO: RXResultTracker Class - {59879FA4-4790-461c-A1CC-4EC4DE4CA483} - C:\Program Files\RXToolBar\sfcont.dll (file missing)
O2 - BHO: (no name) - {763DA930-CC59-4BDB-BFC7-479A4FE70F40} - C:\Program Files\CSBB\CSBB.dll (file missing)
O2 - BHO: (no name) - {763DA930-CC59-4BDB-BFC7-479A4FE70F40} - C:\Program Files\CSBB\CSBB.dll (file missing)
O2 - BHO: (no name) - {9E9853D7-68B8-4011-924A-96A6787DE9E2} - C:\Program Files\CSBB\CSBB.dll (file missing)
O2 - BHO: (no name) - {EAF36903-53CC-49D7-B258-E4FF3E02BE8C} - C:\Program Files\CSBB\CSBB.dll (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

O4 - HKLM\..\Run: [scvhost.exe] scvhost.exe
O4 - HKLM\..\Run: [7vs4ceb9] C:\Program Files\7vs4ceb9\7vs4ceb9.exe
O4 - HKLM\..\Run: [SemanticInsight] C:\Program Files\RXToolBar\Semantic Insight\SemanticInsight.exe
O4 - HKLM\..\Run: [NapsterShell] C:\Program Files\Napster\napster.exe /systray
O4 - HKLM\..\RunServices: [Configuration Loading] svchos1.exe
O4 - HKLM\..\RunServices: [scvhost.exe] scvhost.exe
O4 - HKLM\..\RunServices: [Configuration Loader] wincffg.exe

O8 - Extra context menu item: Web Savings - file://C:\Program Files\WebSavingsfromEbates\System\Temp\ebateswebsavings_script0.htm

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/web_…aploader_v6.cab

O18 - Filter: text/html - {2AB289AE-4B90-4281-B2AE-1F4BB034B647} - C:\Program Files\RXToolBar\sfcont.dll

O23 - Service: Configuration Loader (a3) - Unknown owner - C:\WINDOWS\System32\wincffg.exe" -service (file missing)
O23 - Service: Configuration Loading - Unknown owner - C:\WINDOWS\System32\svchos1.exe" -service (file missing)


Close all open windows and click Fix Checked to remove them.

Make sure that you can see hidden files and folders.
  • Click Start.
  • Click My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View Tab.
  • Under the Hidden files and folders heading select Show hidden files and folders.
  • Click Yes to confirm.
  • Uncheck the Hide file extensions for known file types.
  • Uncheck Hide protected operating system files a pop up will appear, answer Yes
  • Click OK.
Search for Hidden Files
By default, the Search companion does not search for hidden files. Because of this, you may be unable to find files, even though they exist on the drive.

To search for hidden or system files in Windows XP:
  • Click Start.
  • Click Search.
  • Click All files and folders.
  • Click More advanced options.
  • Click to select the Search system folders
  • Click to select the Search hidden files and folders check box.
  • Click to select the Search sub-folders
Now find and delete the following files and folders (in bold).

These Files

scvhost.exe
C:\WINDOWS\web\related.htm
C:\WINDOWS\System32\wincffg.exe
C:\WINDOWS\System32\svchos1.exe


These Folders

C:\Program Files\7vs4ceb9
C:\Program Files\CSBB
C:\Program Files\RXToolBar
C:\Program Files\Napster
C:\Program Files\WebSavingsfromEbates


NOTE: The file scvhost.exe is most likely to be found in the C:\Windows\System32 folder. BE CAREFUL there is a file svchost.exe which is a critical Windows system file and must not be deleted (differences are underlined). If in doubt right click on the file, and in the properties of the legit file it will state it is by Microsoft. If in any doubt at all, do not delete, let me know.

Let me know if you have problems finding or deleting any files/folders.

Download ATF Cleaner by Atribune and save it to your Desktop.
  • 1st Ensure your Internet Browser is closed.
  • Double click ATF-Cleaner.exe to run the program.
  • Check the following boxes:
    • Windows Temp
    • Current User Temp
    • All Users Temp
    • Temporary Internet Files
    • Prefetch
    • Recycle Bin
    • Java Cache
  • The rest are optional - if you want to remove the lot, check Select All.
  • Now click Empty Selected.
  • When you get the Done Cleaning message, click OK.
  • If you use Firefox browser.
    • Click Firefox at the top and choose: Select All
    • If you would like to keep your saved passwords, please click No at the prompt.
    • Click the Empty Selected button.
  • If you use Opera browser.
    • Click Opera at the top and choose: Select All
    • If you would like to keep your saved passwords, please click No at the prompt.
    • Click the Empty Selected button.
Download AVG Anti-Spyware.
  • Install AVG Anti-Spyware.
  • Launch AVG by double-clicking on the icon.
  • The program will now open to the main screen.
  • You will need to update AVG to the latest definition files.
  • At the top of the main screen click Update.
  • Then in the Manual Update section, click on Start Update.
[*]The update will start and a progress bar will show the updates being installed.

[*]When updates are completed, close AVG.

If you are having problems with the updater, you can use this link to manually update AVG.
AVG manual updates

Run a scan with AVG.
  • Click on Scanner
    • Click on the Settings tab, and set the following settings.
      • How to act
      • Click on Recommended actions, and set to Quarantine.
    • How to scan
      • Check all options.
    • Possibly unwanted software.
      • Check all options.
    • Reports
      • Check Automatically generate report after every scan.
      • Uncheck Only if threats were found.
    • What to scan
      • Check Scan every file.
  • Click on the Scan tab.
    • Click on Complete System Scan and the scan will begin.
    • When the scan has finished
    • Make sure that Set all elements to: shows Quarantine, if not click on the link and choose Quarantine from the popup menu.
    • At the bottom of the window click on the Apply all Actions button.
Note: Don't save the report before you hit the Apply action button.

Close AVG Anti-Spyware.

AVG will save a report in the following location C:\Program Files\Grisoft\AVG anti-spyware 7.5\Reports

Please do an online scan with Kaspersky Online Scanner

Note: You must be using Internet Explorer as your browser as it will be necessary to install an Active X component to your computer.

Important If you have previously used Kaspersky Online Scanner (before 8th Aug 2006), you will have to uninstall the old version using Add/Remove Programs in Control Panel before you can use the new version.

Click on Kaspersky Online Scanner

You will be promted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then start to download the latest definition files.
  • Once the scanner is installed and the definitions downloaded, click Next.
  • Now click on Scan Settings.
  • In the scan settings make sure that the following are selected:
    • Scan using the following Anti-Virus database:
      • Extended (If available otherwise Standard)
    • Scan Options:
      • Scan Archives
      • Scan Mail Bases
  • Click OK.
  • Now under select a target to scan select My Computer.
  • The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post please, along with the AVG report and a new HJT log.
Note: The Kaspersky online scanner is not yet fully compatible with IE7. You may get returned to a window without the Accept/Decline buttons after allowing the ActiveX control. The buttons are there - you just can't see them! Click on the zoom button (bottom, right of the window) and change it from 100% to 75%. You should now see the buttons. Reset to 100% once the license has been accepted.

NOTE: Please post the logs seperately as they can be quite long and we don't want the post size limiter at TC to cut them short.
Hey Gary. I went step by step and did not find the following files:scvhost.exe C:\WINDOWS\web\related.htm C:\WINDOWS\System32\wincffg.exe C:\WINDOWS\System32\svchos1.exe These Folders C:\Program Files\7vs4ceb9 C:\Program Files\CSBB C:\Program Files\RXToolBar C:\Program Files\Napster C:\Program Files\WebSavingsfromEbates I ran spybot, avg and came up with no problems. I then ran the kaspersky and here are my results:
Infected Object Name Virus Name Last Action C:\Documents and Settings\All Users\Application Data\avg7\Log\emc.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\42a0ffdb4a83c88c749edcf380cfdf55_1dce0e75-1303-433a-bfc1-6b582bd25551 Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\5776861cef8c7c9fdace70aea137d93b_1dce0e75-1303-433a-bfc1-6b582bd25551 Object is locked skipped C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\Megasearch.zip/MegasearchBarSetup.exe Suspicious: Password-protected-EXE skipped C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\Megasearch.zip ZIP: suspicious - 1 skipped C:\Documents and Settings\Donald Smith\Local Settings\Temp\ncmyb.dll Infected: not-a-virus:AdWare.Win32.180Solutions skipped C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\INDEX.DAT Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\Yana\Application Data\AVG7\l_000108.log Object is locked skipped C:\Documents and Settings\Yana\Application Data\GTek\GTUpdate\AUpdate\DellSupport\DSAgnt.log Object is locked skipped C:\Documents and Settings\Yana\Cookies\index.dat Object is locked skipped C:\Documents and Settings\Yana\Desktop\hijackthis\backups\backup-20070131-214519-662.dll Infected: not-a-virus:AdWare.Win32.ClearSearch.y skipped C:\Documents and Settings\Yana\Desktop\hijackthis\backups\backup-20070131-214523-210.dll Infected: not-a-virus:Downloader.Win32.PopCap.b skipped C:\Documents and Settings\Yana\Local Settings\Application Data\ApplicationHistory\hpqgalry.exe.cf8dd223.ini.inuse Object is locked skipped C:\Documents and Settings\Yana\Local Settings\Application Data\HP\Digital Imaging\db\administrativeInfo.dbf Object is locked skipped C:\Documents and Settings\Yana\Local Settings\Application Data\HP\Digital Imaging\db\albumImagesTable.cdx Object is locked skipped C:\Documents and Settings\Yana\Local Settings\Application Data\HP\Digital Imaging\db\albumImagesTable.dbf Object is locked skipped C:\Documents and Settings\Yana\Local Settings\Application Data\HP\Digital Imaging\db\albumTable.cdx Object is locked skipped C:\Documents and Settings\Yana\Local Settings\Application Data\HP\Digital Imaging\db\albumTable.dbf Object is locked skipped C:\Documents and Settings\Yana\Local Settings\Application Data\HP\Digital Imaging\db\CB_Server_Errors.txt Object is locked skipped C:\Documents and Settings\Yana\Local Settings\Application Data\HP\Digital Imaging\db\EXIFTable.cdx Object is locked skipped C:\Documents and Settings\Yana\Local Settings\Application Data\HP\Digital Imaging\db\EXIFTable.dbf Object is locked skipped C:\Documents and Settings\Yana\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.cdx Object is locked skipped C:\Documents and Settings\Yana\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.dbf Object is locked skipped C:\Documents and Settings\Yana\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.fpt Object is locked skipped C:\Documents and Settings\Yana\Local Settings\Application Data\HP\Digital Imaging\db\keywordImagesTable.cdx Object is locked skipped C:\Documents and Settings\Yana\Local Settings\Application Data\HP\Digital Imaging\db\keywordImagesTable.dbf Object is locked skipped C:\Documents and Settings\Yana\Local Settings\Application Data\HP\Digital Imaging\db\keywordTable.cdx Object is locked skipped C:\Documents and Settings\Yana\Local Settings\Application Data\HP\Digital Imaging\db\keywordTable.dbf Object is locked skipped C:\Documents and Settings\Yana\Local Settings\Application Data\HP\Digital Imaging\db\managedFolderTable.dbf Object is locked skipped C:\Documents and Settings\Yana\Local Settings\Application Data\HP\Digital Imaging\db\pathnameTable.cdx Object is locked skipped C:\Documents and Settings\Yana\Local Settings\Application Data\HP\Digital Imaging\db\pathnameTable.dbf Object is locked skipped C:\Documents and Settings\Yana\Local Settings\Application Data\HP\Digital Imaging\db\ROFImagesTable.cdx Object is locked skipped C:\Documents and Settings\Yana\Local Settings\Application Data\HP\Digital Imaging\db\ROFImagesTable.dbf Object is locked skipped C:\Documents and Settings\Yana\Local Settings\Application Data\HP\Digital Imaging\db\ROFTable.cdx Object is locked skipped C:\Documents and Settings\Yana\Local Settings\Application Data\HP\Digital Imaging\db\ROFTable.dbf Object is locked skipped C:\Documents and Settings\Yana\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\Yana\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\Yana\Local Settings\History\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\Yana\Local Settings\Temp\~DF5F40.tmp Object is locked skipped C:\Documents and Settings\Yana\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\Yana\ntuser.dat Object is locked skipped C:\Documents and Settings\Yana\ntuser.dat.LOG Object is locked skipped C:\Program Files\7vs4ceb9\1jiqdghb.DLL Infected: not-a-virus:AdWare.Win32.ClearSearch.al skipped C:\Program Files\7vs4ceb9\3pnhvghk.DLL Infected: not-a-virus:AdWare.Win32.ClearSearch.at skipped C:\Program Files\7vs4ceb9\4epir7rr.DLL Infected: not-a-virus:AdWare.Win32.ClearSearch.ab skipped C:\Program Files\7vs4ceb9\4znsmo7u.DLL Infected: not-a-virus:AdWare.Win32.ClearSearch.al skipped C:\Program Files\7vs4ceb9\6mtl64i1.DLL Infected: not-a-virus:AdWare.Win32.ClearSearch.t skipped C:\Program Files\7vs4ceb9\7qxq297g.DLL Infected: not-a-virus:AdWare.Win32.ClearSearch.ah skipped C:\Program Files\7vs4ceb9\7vs4ceb91\7vs4ceb91.dll Infected: not-a-virus:AdWare.Win32.ClearSearch.z skipped C:\Program Files\7vs4ceb9\7vs4ceb91\7vs4ceb91.exe Infected: not-a-virus:AdWare.Win32.ClearSearch.ac skipped C:\Program Files\7vs4ceb9\akfmdy2p.DLL Infected: not-a-virus:AdWare.Win32.ClearSearch.ae skipped C:\Program Files\7vs4ceb9\d6vb7omm.DLL Infected: not-a-virus:AdWare.Win32.ClearSearch.al skipped C:\Program Files\7vs4ceb9\d8loj0b7.DLL Infected: not-a-virus:AdWare.Win32.ClearSearch.al skipped C:\Program Files\7vs4ceb9\kpikpknz.DLL Infected: not-a-virus:AdWare.Win32.ClearSearch.ah skipped C:\Program Files\7vs4ceb9\pyiqu4yh.DLL Infected: not-a-virus:AdWare.Win32.ClearSearch.al skipped C:\Program Files\7vs4ceb9\qmq7qqkc.DLL Infected: Backdoor.Win32.Ruledor.i skipped C:\Program Files\7vs4ceb9\rbrlu2rk.DLL Infected: not-a-virus:AdWare.Win32.ClearSearch.ar skipped C:\Program Files\7vs4ceb9\syzsmzpx.DLL Infected: not-a-virus:AdWare.Win32.ClearSearch.al skipped C:\Program Files\7vs4ceb9\vp2fggao.DLL Infected: not-a-virus:AdWare.Win32.ClearSearch.w skipped C:\Program Files\7vs4ceb9\z2y3dlmf.DLL Infected: not-a-virus:AdWare.Win32.ClearSearch.t skipped C:\Program Files\HP\hpcoretech\hpcmerr.log Object is locked skipped C:\Program Files\SBC Self Support Tool\log\mpbtn.log Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\20050320162420.zip/WINDOWS/downloaded program files/SAHAgent_.exe Infected: not-a-virus:AdWare.Win32.Sahat.c skipped C:\Program Files\Yahoo!\YPSR\Quarantine\20050320162420.zip/WINDOWS/downloaded program files/SahHtml_.exe Infected: not-a-virus:AdWare.Win32.Sahat.c skipped C:\Program Files\Yahoo!\YPSR\Quarantine\20050320162420.zip/WINDOWS/system32/SahAgent.exe Infected: not-a-virus:AdWare.Win32.Sahat.c skipped C:\Program Files\Yahoo!\YPSR\Quarantine\20050320162420.zip/WINDOWS/system32/sahagent1019.exe/data0002 Infected: not-a-virus:AdWare.Win32.Sahat.a skipped C:\Program Files\Yahoo!\YPSR\Quarantine\20050320162420.zip/WINDOWS/system32/sahagent1019.exe Infected: not-a-virus:AdWare.Win32.Sahat.a skipped C:\Program Files\Yahoo!\YPSR\Quarantine\20050320162420.zip/WINDOWS/system32/SahHtml.exe Infected: not-a-virus:AdWare.Win32.Sahat.c skipped C:\Program Files\Yahoo!\YPSR\Quarantine\20050320162420.zip/WINDOWS/system32/drivers/etc/hosts Infected: Trojan.Win32.Qhost skipped C:\Program Files\Yahoo!\YPSR\Quarantine\20050320162420.zip ZIP: infected - 7 skipped C:\Program Files\Yahoo!\YPSR\Quarantine\20050907132145.zip/WINDOWS/systb.exe/systb.dll Infected: not-a-virus:AdWare.Win32.ImiBar.d skipped C:\Program Files\Yahoo!\YPSR\Quarantine\20050907132145.zip/WINDOWS/systb.exe Infected: not-a-virus:AdWare.Win32.ImiBar.d skipped C:\Program Files\Yahoo!\YPSR\Quarantine\20050907132145.zip/WINDOWS/system32/drivers/etc/hosts Infected: Trojan.Win32.Qhost skipped C:\Program Files\Yahoo!\YPSR\Quarantine\20050907132145.zip ZIP: infected - 3 skipped C:\Program Files\Yahoo!\YPSR\Quarantine\20050907132146.zip/WINDOWS/system32/drivers/etc/hosts Infected: Trojan.Win32.Qhost skipped C:\Program Files\Yahoo!\YPSR\Quarantine\20050907132146.zip ZIP: infected - 1 skipped C:\Program Files\Yahoo!\YPSR\Quarantine\20050907181344.zip Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\20050911235408.zip/WINDOWS/system32/drivers/etc/hosts Infected: Trojan.Win32.Qhost skipped C:\Program Files\Yahoo!\YPSR\Quarantine\20050911235408.zip ZIP: infected - 1 skipped C:\Program Files\Yahoo!\YPSR\Quarantine\20051005033438.zip Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq10.tmp Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq104.tmp Infected: not-a-virus:AdWare.Win32.180Solutions skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq11.tmp Infected: not-a-virus:AdWare.Win32.BargainBuddy.n skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq11E.tmp Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq12.tmp Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq120.tmp Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq14.tmp Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq15B.tmp Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq15C.tmp Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq15D.tmp Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq15E.tmp Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq15F.tmp Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq160.tmp Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq161.tmp Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq162.tmp Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq163.tmp Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq164.tmp Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq165.tmp\Ap350\ebmm350.dat Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq165.tmp\Ap350\merc351.dat Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq165.tmp\Ap350\mercexcleb.dat Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq165.tmp\Ap350\psid385.dat Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq165.tmp\Ap350\psid390.dat Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq165.tmp\Da350\350sh.dat Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq165.tmp\Da350\4143231f7561.dat Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq165.tmp\Da350\414323224cf.dat Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq165.tmp\Da350\administrator\4143238f35bc.dat Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq165.tmp\README.txt Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq165.tmp\Sy350\Images\ebmm.gif Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq165.tmp\Sy350\Images\ebmm.ico Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq165.tmp\Sy350\Images\ebmm_button_clickhere.gif Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq165.tmp\Sy350\Images\ebmm_button_getcashbck.gif Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq165.tmp\Sy350\Images\ebmm_button_no.gif Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq165.tmp\Sy350\Images\ebmm_button_submit.gif Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq165.tmp\Sy350\Images\ebmm_button_yes.gif Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq165.tmp\Sy350\Images\ebmm_clear.gif Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq165.tmp\Sy350\Images\ebmm_cou_button_savenow.gif Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq165.tmp\Sy350\Images\ebmm_cou_logo_greenbground.gif Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq165.tmp\Sy350\Images\ebmm_cou_moe.gif Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq165.tmp\Sy350\Images\ebmm_cou_moe_logo.gif Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq165.tmp\Sy350\Images\ebmm_hot.ico Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq165.tmp\Sy350\Images\ebmm_logo1.gif Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq165.tmp\Sy350\Images\ebmm_logo_topmox.gif Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq165.tmp\Sy350\Images\ebmm_moe_question.gif Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq165.tmp\Sy350\Images\ebmm_moe_reminder.gif Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq165.tmp\Sy350\Images\ebmm_moe_top.gif Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq165.tmp\Sy350\Images\ebmm_moe_with_cash.gif Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq165.tmp\Sy350\Images\ebmm_spacer.gif Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq165.tmp\Sy350\Images\logtime.log Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq165.tmp\Sy350\Sy350\350_0.dat Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq165.tmp\Sy350\Sy350\350_1.dat Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq165.tmp\Sy350\Sy350\350_2.dat Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq165.tmp\Sy350\Tp350\log.txt Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq165.tmp\Sy350\Tp350\popo350a_counv.htm Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq165.tmp\Sy350\Tp350\popo350a_couyv.htm Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq165.tmp\Sy350\Tp350\popo350a_non.htm Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq165.tmp\Sy350\Tp350\popo350a_nv.htm Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq165.tmp\Sy350\Tp350\pref350a.htm Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq165.tmp\Sy350\Tp350\pref350a_dis.htm Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq165.tmp\Sy350\Tp350\scri350a.htm Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq165.tmp\Sy350\Tp350\spec350a_yv.htm Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq167.tmp Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq168.tmp Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq16B.tmp Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq17D.tmp Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq184.tmp\Instr\33.xml Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq186.tmp Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq188.tmp Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq18A.tmp Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq18C.tmp Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq18D.tmp\ad.dat Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq18D.tmp\adp8034.exe Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq18D.tmp\bin\nls.exe Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq18D.tmp\nls8036.exe Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq18D.tmp\t1110774453.dec Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq18D.tmp\t1111379415.dec Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq18D.tmp\t1113271520.dec Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq18D.tmp\t1114361789.dec Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq18D.tmp\t1118462112.dec Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq18D.tmp\t1119729372.dec Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq18D.tmp\t1120017732.dec Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq18D.tmp\t1122345081.dec Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq18D.tmp\t1123453878.dec Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq18D.tmp\t1124414687.dec Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq18D.tmp\t1124853868.dec Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq18D.tmp\t1125159563.dec Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq18D.tmp\ub.dat Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq18D.tmp\Uninstall.exe Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq18F.tmp Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq191.tmp Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq197.tmp Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq27.tmp Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq2B.tmp Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq2D.tmp Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq32.tmp Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq34.tmp Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq44.tmp Infected: Trojan-Clicker.Win32.Delf.r skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq4C.tmp Infected: not-a-virus:AdWare.Win32.VirtualBouncer.g skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq53.tmp Infected: not-a-virus:AdWare.Win32.VirtualBouncer.g skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq54.tmp Infected: not-a-virus:AdWare.Win32.VirtualBouncer.g skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq55.tmp Infected: not-a-virus:AdWare.Win32.VirtualBouncer.g skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq56.tmp Infected: not-a-virus:AdWare.Win32.VirtualBouncer.g skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq60.tmp/cd_clint.dll Infected: not-a-virus:AdWare.Win32.Cydoor skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq60.tmp/cd_htm.dll Infected: not-a-virus:AdWare.Win32.Cydoor skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq60.tmp ZIP: infected - 2 skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq67.tmp Infected: not-a-virus:AdWare.Win32.Gator.4116 skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq69.tmp\DateManager.exe Infected: not-a-virus:AdWare.Win32.Gator.4116 skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppq6B.tmp Infected: not-a-virus:AdWare.Win32.WebRebates.d skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppqAB.tmp Infected: not-a-virus:AdWare.Win32.BargainBuddy.q skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppqB.tmp Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppqB4.tmp Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppqC6.tmp Infected: not-a-virus:AdWare.Win32.Gator.2102 skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppqCB.tmp\PrecisionTime.exe Infected: not-a-virus:AdWare.Win32.Gator.2102 skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppqD.tmp Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppqD3.tmp Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppqE2.tmp Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppqE4.tmp Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppqE6.tmp Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppqE8.tmp Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppqEA.tmp Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppqEC.tmp Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppqF2.tmp Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppqF8.tmp Object is locked skipped C:\Program Files\Yahoo!\YPSR\Quarantine\ppqsdb.dat Object is locked skipped C:\System Volume Information\catalog.wci\00000002.ps1 Object is locked skipped C:\System Volume Information\catalog.wci\00000002.ps2 Object is locked skipped C:\System Volume Information\catalog.wci\00010001.ci Object is locked skipped C:\System Volume Information\catalog.wci\cicat.fid Object is locked skipped C:\System Volume Information\catalog.wci\cicat.hsh Object is locked skipped C:\System Volume Information\catalog.wci\CiCL0001.000 Object is locked skipped C:\System Volume Information\catalog.wci\CiP10000.000 Object is locked skipped C:\System Volume Information\catalog.wci\CiP20000.000 Object is locked skipped C:\System Volume Information\catalog.wci\CiPT0000.000 Object is locked skipped C:\System Volume Information\catalog.wci\CiSL0001.000 Object is locked skipped C:\System Volume Information\catalog.wci\CiSP0000.000 Object is locked skipped C:\System Volume Information\catalog.wci\CiST0000.000 Object is locked skipped C:\System Volume Information\catalog.wci\CiVP0000.000 Object is locked skipped C:\System Volume Information\catalog.wci\INDEX.000 Object is locked skipped C:\System Volume Information\catalog.wci\propstor.bk1 Object is locked skipped C:\System Volume Information\catalog.wci\propstor.bk2 Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\mtxoci.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\ole32.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\rpcrt4.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\rpcss.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\txflog.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\_000013_.tmp Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\callcont.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\gdi32.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\h323.tsp Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\h323msp.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\ipnathlp.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\lsasrv.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\mf3216.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\msasn1.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\msgina.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\mst120.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\netapi32.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\nmcom.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\rtcdll.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\schannel.dll Object is locked skipped C:\WINDOWS\Debug\oakley.log Object is locked skipped C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped C:\WINDOWS\Downloaded Program Files\HDPlugin1015.dll Infected: not-a-virus:AdWare.Win32.Gator.1015 skipped C:\WINDOWS\Downloaded Program Files\popcaploader.dll Infected: not-a-virus:Downloader.Win32.PopCap.b skipped C:\WINDOWS\mmaker2.exe/data0003 Infected: not-a-virus:AdWare.Win32.WebRebates.f skipped C:\WINDOWS\mmaker2.exe/data0004 Infected: not-a-virus:AdWare.Win32.WebRebates.d skipped C:\WINDOWS\mmaker2.exe/data0005 Infected: not-a-virus:AdWare.Win32.WebRebates.c skipped C:\WINDOWS\mmaker2.exe NSIS: infected - 3 skipped C:\WINDOWS\SchedLgU.Txt Object is locked skipped C:\WINDOWS\SoftwareDistribution\EventCache\{4542AF91-ACF0-481C-9463-587AAD536005}.bin Object is locked skipped C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped C:\WINDOWS\Sti_Trace.log Object is locked skipped C:\WINDOWS\SYSTEM32\0021-bdl94126.EXE/WISE0007.BIN Infected: Trojan-Downloader.Win32.VB.ca skipped C:\WINDOWS\SYSTEM32\0021-bdl94126.EXE/WISE0008.BIN Infected: Trojan.Win32.Revop.c skipped C:\WINDOWS\SYSTEM32\0021-bdl94126.EXE WiseSFX: infected - 2 skipped C:\WINDOWS\SYSTEM32\BO2802040113.dll Infected: not-a-virus:AdWare.Win32.VirtualBouncer.d skipped C:\WINDOWS\SYSTEM32\BO2812040510.exe Infected: not-a-virus:AdWare.Win32.VirtualBouncer.d skipped C:\WINDOWS\SYSTEM32\CONFIG\AppEvent.Evt Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT.LOG Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SAM Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SAM.LOG Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SecEvent.Evt Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SECURITY Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SECURITY.LOG Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE.LOG Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SysEvent.Evt Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM.LOG Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\OT2JQP0H\WksPatch[1].exe Infected: Net-Worm.Win32.Welchia.b skipped C:\WINDOWS\SYSTEM32\ezNewS5.exe Infected: not-a-virus:AdWare.Win32.EZula.m skipped C:\WINDOWS\SYSTEM32\ezStub3.dll Infected: not-a-virus:AdWare.Win32.EZula.m skipped C:\WINDOWS\SYSTEM32\H323LOG.TXT Object is locked skipped C:\WINDOWS\SYSTEM32\KVIF_11.dll Infected: not-a-virus:AdWare.Win32.EZula.t skipped C:\WINDOWS\SYSTEM32\KVIF_11.exe Infected: not-a-virus:AdWare.Win32.EZula.t skipped C:\WINDOWS\SYSTEM32\Lycos.dll/data0004 Infected: not-a-virus:AdWare.Win32.Sidesearch.b skipped C:\WINDOWS\SYSTEM32\Lycos.dll NSIS: infected - 1 skipped C:\WINDOWS\SYSTEM32\Lycos.dll Exe2Dll: infected - 1 skipped C:\WINDOWS\SYSTEM32\Lycos.dll UPX: infected - 1 skipped C:\WINDOWS\SYSTEM32\MegasearchBarSetup.dll Infected: not-a-virus:AdWare.Win32.F1Organizer.n skipped C:\WINDOWS\SYSTEM32\msbb321.dll Infected: not-a-virus:AdWare.Win32.180Solutions skipped C:\WINDOWS\SYSTEM32\ss_msi1_setup.exe/data0004 Infected: not-a-virus:AdWare.Win32.Sidesearch.b skipped C:\WINDOWS\SYSTEM32\ss_msi1_setup.exe NSIS: infected - 1 skipped C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.BTR Object is locked skipped C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.DATA Object is locked skipped C:\WINDOWS\WIADEBUG.LOG Object is locked skipped C:\WINDOWS\WIASERVC.LOG Object is locked skipped C:\WINDOWS\WindowsUpdate.log Object is locked skipped
here is my new hjt log:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\aol\ACS\acsd.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Yahoo!\Antivirus\ISafe.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Java\j2re1.4.2_08\bin\jusched.exe
C:\Program Files\Yahoo!\Antivirus\CAVTray.exe
C:\Program Files\Yahoo!\Antivirus\CAVRID.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Yana\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://att.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_08\bin\jusched.exe
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\Yahoo!\Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\Yahoo!\Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d…can_unicode.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1163557976171
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Toolbar) - http://us.dl1.yimg.com/download.yahoo.com/…ebio5_1_5_0.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{96A5DB0F-3BCE-4E32-83AB-1A42367B7835}: NameServer = 68.94.156.1 68.94.157.1
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\aol\ACS\acsd.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\ISafe.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
OK looking better, but still some work to do.

Download Pocket Killbox and install it to your Desktop. Do not run it yet.
  • First copy the filepaths in the box below to your clipboard, by highlighting them and pressing Ctrl+C.

C:\WINDOWS\System32\scvhost.exe
C:\WINDOWS\web\related.htm
C:\WINDOWS\System32\wincffg.exe
C:\WINDOWS\System32\svchos1.exe
C:\Documents and Settings\Donald Smith\Local Settings\Temp\ncmyb.dll
C:\Documents and Settings\Yana\Local Settings\Temp\~DF5F40.tmp
C:\Program Files\7vs4ceb9\1jiqdghb.DLL
C:\Program Files\7vs4ceb9\3pnhvghk.DLL
C:\Program Files\7vs4ceb9\4epir7rr.DLL
C:\Program Files\7vs4ceb9\4znsmo7u.DLL
C:\Program Files\7vs4ceb9\6mtl64i1.DLL
C:\Program Files\7vs4ceb9\7qxq297g.DLL
C:\Program Files\7vs4ceb9\7vs4ceb91\7vs4ceb91.dll
C:\Program Files\7vs4ceb9\7vs4ceb91\7vs4ceb91.exe
C:\Program Files\7vs4ceb9\akfmdy2p.DLL
C:\Program Files\7vs4ceb9\d6vb7omm.DLL
C:\Program Files\7vs4ceb9\d8loj0b7.DLL
C:\Program Files\7vs4ceb9\kpikpknz.DLL
C:\Program Files\7vs4ceb9\pyiqu4yh.DLL
C:\Program Files\7vs4ceb9\qmq7qqkc.DLL
C:\Program Files\7vs4ceb9\rbrlu2rk.DLL
C:\Program Files\7vs4ceb9\syzsmzpx.DLL
C:\Program Files\7vs4ceb9\vp2fggao.DLL
C:\Program Files\7vs4ceb9\z2y3dlmf.DLL
C:\WINDOWS\Downloaded Program Files\HDPlugin1015.dll
C:\WINDOWS\Downloaded Program Files\popcaploader.dll
C:\WINDOWS\mmaker2.exe
C:\WINDOWS\SYSTEM32\0021-bdl94126.EXE
C:\WINDOWS\SYSTEM32\BO2802040113.dll
C:\WINDOWS\SYSTEM32\BO2812040510.exe
C:\WINDOWS\SYSTEM32\CONFIG\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\OT2JQP0H\WksPatch[1].exe
C:\WINDOWS\SYSTEM32\ezNewS5.exe
C:\WINDOWS\SYSTEM32\ezStub3.dll
C:\WINDOWS\SYSTEM32\KVIF_11.dll
C:\WINDOWS\SYSTEM32\KVIF_11.exe
C:\WINDOWS\SYSTEM32\Lycos.dll
C:\WINDOWS\SYSTEM32\MegasearchBarSetup.dll
C:\WINDOWS\SYSTEM32\msbb321.dll
C:\WINDOWS\SYSTEM32\ss_msi1_setup.exe

  • Open Killbox and check a mark in the "RadioBox" which says Delete On Reboot
  • Click File > Paste from Clipboard.
  • Click All Files button.
  • Click on the Red button with a Cross, and answer Yes when prompted to Backup and Delete the pasted files.
  • Answer Yes when prompted to Reboot now.
If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run Killbox, download and run missingfilesetup.exe. Then try Killbox again.

Did you set Windows to display hidden files and folders before looking for the following folders, if not please follow the instructions given in my last post.
Then do a Manual search for the folders (do not use the search assistant). If found, delete the following folders.

C:\Program Files\7vs4ceb9
C:\Program Files\CSBB
C:\Program Files\RXToolBar
C:\Program Files\Napster
C:\Program Files\WebSavingsfromEbates


I don't expect them all to be there, but I do expect the 7vs4ceb9 folder to be there, as it is showing in the Kaspersky log.

Now can you run another Kaspersky scan and post me the resulting log, along with a new HJT log please.
Okay Gary, heres my hjt log. Sorry it took so long to get it to you, but like I told you, this is my sisters computer and I havent been over her house up until now. Hope this looks right to you. By the way, this computer is running so much faster now. Thanks so much!!


Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\aol\ACS\acsd.exe
C:\Program Files\Yahoo!\Antivirus\ISafe.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Java\j2re1.4.2_08\bin\jusched.exe
C:\Program Files\Yahoo!\Antivirus\CAVTray.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Yahoo!\Antivirus\CAVRID.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
C:\WINDOWS\System32\wuauclt.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Yana\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://att.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_08\bin\jusched.exe
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\Yahoo!\Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\Yahoo!\Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\scieplugin.dll
O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d…can_unicode.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1163557976171
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Toolbar) - http://us.dl1.yimg.com/download.yahoo.com/…ebio5_1_5_0.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{96A5DB0F-3BCE-4E32-83AB-1A42367B7835}: NameServer = 68.94.156.1 68.94.157.1
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: klogon - C:\WINDOWS\System32\klogon.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\aol\ACS\acsd.exe
O23 - Service: Kaspersky Anti-Virus 6.0 (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\ISafe.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
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