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Google Search Redirection

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Post #1
I have been having problems with Google and other search engine results being redirected for a few weeks. When I click on the link I am directed to various advertsising websites. I noticed that another of your forum users had exactly the same problem and you eventually successfully removed whatever was hijacking the browser. I decide therefore to try out what you suggested for the other user. The first step was to download the Fix Wareout program and save it to desktop. I did this but when I tried to run the program I got the following error message : 16 bit MS-DOS Subsystem C:\Windows\System32\AutoExecNT The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose Close to terminate. There were two buttons Close and Ignore. I tried clicking both but could not get the program to run. As this didn't seem to be working for me, I decided to just delete the Fix Wareout program. But I can't do this as I get a message 'Cannot delete - being used by another person or program'. Can you advise me firstly how to get out of this situation and offer me help as to the orginal problem of the browser hijacking. Thanks Laurence
Post #2
Double click "My Computer" then your hard drive (probably C drive) and open the C:\WINDOWS folder. Go down to the "Repair" folder and double click. You should find "autoexec.nt" and "config.nt" in there. Copy these files (Ctrl+C) then go back to C:\Windows\SYSTEM32 and paste them there (Ctrl+V). It will ask you if you want to replace the old one—click "Yes". That should do it. Now try installing that program and it should work fine.
Post #3 last edited
Hi there

Firstly, thanks for your prompt response to my question. I have struggling with this issue for weeks now and I am really appreciative of your help.

I managed to correct the issue with Fix Wareout and run this. I've posted a copy of the text file below. I have also posted a Start Up log from Hijack This. I have been using Hijack This for quite a long time but for some reason, when I click the option to Scan and Save Log File, I don't get a pop up text log file to save. All I get is the 'No suspicious items found' message.

Following your instructions I noted that I next had to click Start > Run > type CMD and tap enter key.
Your instruction then says to enter 'ipconfig /flushdns' . I did this but when I pressed the enter key I got an error message to say 'ipconfig is not recognised as an internal/external command, operable program or batch file'.

The command prompt line was showing as ' C:\ Documents & Settings \Laurie > '

Is this the correct command prompt ? I'm not sure it is - If not can you advise how to proceed ?

Thanks again. I do have some knowledge of PC's but feel I'm still at a fairly novice stage so thanks again for your help. I am happy to persevere to achieve a satisfactory outcome.



Fixwareout
Last edited 1/27/2007
Post this report in the forums please
…
Prerun check
»»»»» HKLM run and Winlogon System values
C:\WINDOWS\system32\kdehu.exe will be moved to C:\WINDOWS\temp\kdehu.ren at reboot.
»»»»» System restarted
…
Reg Entries that were deleted
…
Random Runs removed from HKLM
…

PLEASE NOTE, There WILL be LEGITIMATE FILES LISTED. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.

»»»»» Searching by size/names…

»»»»»
Search five digit cs, dm kd and jb files.
This WILL/CAN also list Legit Files, Submit them at Virustotal

Other suspects.

»»»»» Misc files.

»»»»» Checking for older varients covered by the Rem3 tool.

»»»»» Postrun check
»»»»» HKLM run
»»»»» Winlogon System value
"system"=""
»»»»»


»»»»» Current runs

———————————————————————————————————

HIJACK THIS STARTUP REPORT

StartupList report, 28/01/2007, 22:36:36
StartupList version: 1.52.2
Started from : C:\Program Files\Hijack This\a.exe.EXE
Detected: Windows XP SP2 (WinNT 5.01.2600)
Detected: Internet Explorer v7.00 (7.00.5730.0011)
* Using default options
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAKE.EXE
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\WiFiConnector\NintendoWFCReg.exe
C:\Program Files\ntl\broadband medic\bin\mpbtn.exe
C:\Program Files\Hijack This\a.exe.exe

————————————————–

Listing of startup folders:

Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
broadband medic.lnk = C:\Program Files\ntl\broadband medic\bin\matcli.exe
Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
Quicken Scheduled Updates.lnk = ?
Run Nintendo Wi-Fi USB Connector Registration Tool.lnk = C:\Program Files\WiFiConnector\NintendoWFCReg.exe

————————————————–

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,

————————————————–

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

SoundMAXPnP = C:\Program Files\Analog Devices\Core\smax4pnp.exe
IntelMeM = C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
DVDLauncher = "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
DMXLauncher = C:\Program Files\Dell\Media Experience\DMXLauncher.exe
HPDJ Taskbar Utility = C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
Motive SmartBridge = C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
AVG7_CC = C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
TkBellExe = "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
EPSON PictureMate 100 = C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAKE.EXE /P21 "EPSON PictureMate 100" /O6 "USB001" /M "PictureMate 100"
LVCOMSX = C:\WINDOWS\system32\LVCOMSX.EXE
LogitechVideoRepair = C:\Program Files\Logitech\Video\ISStart.exe
LogitechVideoTray = C:\Program Files\Logitech\Video\LogiTray.exe
QuickTime Task = "C:\Program Files\QuickTime\qttask.exe" -atboottime
iTunesHelper = "C:\Program Files\iTunes\iTunesHelper.exe"

————————————————–

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

DellSupport = "C:\Program Files\Dell Support\DSAgnt.exe" /startup
LDM = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
ctfmon.exe = C:\WINDOWS\system32\ctfmon.exe

————————————————–

File association entry for .SCR:
HKEY_CLASSES_ROOT\AutoCADScriptFile\shell\open\command

(Default) = "C:\WINDOWS\notepad.exe" "%1"

————————————————–

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=explorer.exe
SCRNSAVE.EXE=*Registry value not found*
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry value not found*
HKLM\..\Policies: Shell=*Registry value not found*

————————————————–


Enumerating Browser Helper Objects:

(no name) - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll - {9030D464-4C02-4ABF-8ECC-5164760863C6}

————————————————–

Enumerating Task Scheduler jobs:

AppleSoftwareUpdate.job

————————————————–

Enumerating Download Program Files:

[Checkers Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\msgrchkr.dll
CODEBASE = http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab

[MessengerStatsClient Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\MessengerStatsPAClient.dll
CODEBASE = http://messenger.zone.msn.com/binary/Messe…nt.cab31267.cab

[Shockwave ActiveX Control]
InProcServer32 = C:\WINDOWS\system32\macromed\Director\SwDir.dll
CODEBASE = http://fpdownload.macromedia.com/get/shock…director/sw.cab

[Windows Genuine Advantage Validation Tool]
InProcServer32 = C:\WINDOWS\system32\LegitCheckControl.DLL
CODEBASE = http://download.microsoft.com/download/0/5…heckControl.cab

[Shockwave ActiveX Control]
InProcServer32 = C:\WINDOWS\SYSTEM32\Macromed\Director\SwDir.dll
CODEBASE = http://fpdownload.macromedia.com/get/shock…director/sw.cab

[Minesweeper Flags Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\minesweeper.dll
CODEBASE = http://messenger.zone.msn.com/binary/MineS…er.cab31267.cab

[Office Update Installation Engine]
InProcServer32 = C:\WINDOWS\opuc.dll
CODEBASE = http://office.microsoft.com/officeupdate/content/opuc2.cab

[MSN Photo Upload Tool]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\CONFLICT.1\MsnPUpld.dll
CODEBASE = http://anddyc2k5.spaces.msn.com//PhotoUpload/MsnPUpld.cab

[MessengerStatsClient Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\messengerstatsclient.dll
CODEBASE = http://messenger.zone.msn.com/binary/Messe…nt.cab31267.cab

[ScorchPlugin Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\NPSibelius.dll
CODEBASE = http://www.sibelius.com/download/software/…tiveXPlugin.cab

[MsnMessengerSetupDownloadControl Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\MsnMessengerSetupDownloader.ocx
CODEBASE = http://messenger.msn.com/download/MsnMesse…pDownloader.cab

[ZoneIntro Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\Zintro.ocx
CODEBASE = http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab

[CBreakshotControl Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\Banksht2.dll
CODEBASE = http://messenger.zone.msn.com/binary/Bankshot.cab31267.cab

[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\system32\Macromed\Flash\Flash9b.ocx
CODEBASE = http://download.macromedia.com/pub/shockwa…ash/swflash.cab

————————————————–

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\system32\webcheck.dll
SysTray: C:\WINDOWS\system32\stobject.dll

————————————————–
End of report, 9,114 bytes
Report generated in 0.062 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only
Post #4
The instructions I gave you are for windows xp and I don't know what you have.

You can get a complete installer that installs HijackThis to C:\Program Files\HijackThis, making an entry in the start menu and also providing a desktop shortcut from http://downloads.malwareremoval.com/HJTsetup.exe.

Click on the link and select Save, save it to your desktop and double click HJTsetup.exe.

Open HijackThis and select: Do a system scan and save a log file.

When the scan is finished, Click Edit> Select All> Edit> Copy> and paste its contents here please use the [Add Reply] button below.
Post #5
Hi again. The instructions I've been following are from another thread as per link below :

http://forums.tomcoyote.org/index.php?showtopic=75155

I already have the latest version of HijackThis on my PC. Should I download it again and overwrite the existing installation to correct the failure to create log files ?

Incidentally, since I ran the Fix Wareout program I am no longer getting the problem with the search redirection. Is this just a temporary cure or is the problem sorted do you think ?

I don't want to waste your valuable time if the issue is resolved.

Thanks

Laurence
Post #6 last edited
I don't need a startup list.

Open HijackThis and select: Do a system scan and save a log file.

When the scan is finished, Click Edit> Select All> Edit> Copy> and paste its contents here [Add Reply].
Post #7
I reinstalled HijackThis and was able to run a scan and create a logfile. Here are the results.

I have run a Google Search and the previous redirection problem from the search result links seems to have stopped.

I would be grateful though if you can tell me if I need to take any further steps.

Thanks again.


Logfile of HijackThis v1.99.1
Scan saved at 16:22:33, on 29/01/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAKE.EXE
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\WiFiConnector\NintendoWFCReg.exe
C:\Program Files\ntl\broadband medic\bin\mpbtn.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.bbc.co.uk/1/hi/uk/
Post #9
Ran another scan and here's the log :



Logfile of HijackThis v1.99.1
Scan saved at 23:41:39, on 29/01/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAKE.EXE
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WiFiConnector\NintendoWFCReg.exe
C:\Program Files\ntl\broadband medic\bin\mpbtn.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.5.0) - http://javadl-esd.sun.com/update/1.5.0/jin…ows-i586-jc.cab
Post #10
If that's the full log, you have nothing left to worry about. Run this though.

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.


(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time.

Next:

Download AVG Anti-Spyware from HERE and save that file to your
desktop.
This is a 30 day trial of the program
  • Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop
    and double-click it to launch the set up program.
  • Once the setup is complete you will need run ewido and update the definition
    files.
  • On the main screen select the icon "Update" then select the "
    Update now    " link.
    • Next select the "Start Update" button, the update will start and a
      progress bar will show the updates being installed.
  • Once the update has completed select the "Scanner" icon at the top of
    the screen, then select the "Settings" tab.
  • Once in the Settings screen click on "Recommended actions" and then
    select " "Quarantine" .".
  • Under "Reports"
    • Select "Automatically generate report after every scan"
    • Un-Select "Only if threats were found"
Close AVG Anti-Spyware, Do Not run a scan just yet, we will shortly.
  • Reboot your computer into SafeMode. You can do this by restarting
    your computer and continually tapping the F8 key until a menu appears.

    Use your up arrow key to highlight SafeMode then hit enter.
    IMPORTANT: Do not open any other windows or
    programs while AVG Anti-Spyware is scanning, it may interfere with the scanning proccess:
  • Lauch AVG Anti-Spyware by double-clicking the icon on your desktop.
  • Select the "Scanner" icon at the top and then the "Scan" tab
    then click on "Complete System Scan".
  • ewido will now begin the scanning process, be patient this may take a little
    time.
    Once the scan is complete do the following:
  • If you have any infections you will prompted, then select "Apply all
    actions    "
  • Next select the "Reports" icon at the top.
  • Select the "Save report as" button in the lower left hand of the
    screen and save it to a text file on your system (make sure to remember where
    you saved that file, this is important).
  • Close AVG Anti-Spyware and reboot your system back into Normal Mode and post the
    results of the AVG Anti-Spyware report scan along with a new HijackThis log.
Post #11
I have downloaded ATF Cleaner and run that as directed. I already have AVG Anti Malware installed on my PC. The AVG Anti Virus version is 7.5.441 and AVG Anti-Spyware is version 4.2.18 Can I just run a scan using my existing installation rather than download the version you mentioned ? Thanks
Post #14
Sorry - been away for a few days. The icons and menu settings on my AVG are not the same as your instructions, but I am happy that the problem I had had been solved. Many thanks. You can close this thread now.
Post #15
Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
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