5 replies to this topic

[swain]

ogfile of HijackThis v1.99.1
Scan saved at 10:07:13 PM, on 28/01/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Byteswarm\LiveUpdate\LiveUpdate.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\LimeWire\LimeWire.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\RegistryFix\RegistryFix.exe
C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\LimeWire\LimeWire.exe
C:\Documents and Settings\Sean\Desktop\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.ninemsn.com...S01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.ninemsn.com...S01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://au.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {67982BB7-0F95-44C5-92DC-E3AF3DC19D6D} - (no file)
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O2 - BHO: (no name) - {FF6D6BE4-0644-EFEF-B7B9-4B57D7A01483} - (no file)
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [LiveUpdate] C:\Program Files\Byteswarm\LiveUpdate\LiveUpdate.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.bigpond.com/
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - http://www.symantec....rl/LSSupCtl.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} - http://www.fileplane...DC_2.2.2.89.cab
O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} - http://sib1.od2.com/...2/OCI/setup.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by123fd.bay12...es/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1138456920265
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} - http://messenger.msn...pDownloader.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec....rl/SymAData.cab
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = nsw.bigpond.net.au
O17 - HKLM\System\CS1\Services\VxD\MSTCP: SearchList = nsw.bigpond.net.au
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = nsw.bigpond.net.au
O17 - HKLM\System\CS2\Services\VxD\MSTCP: SearchList = nsw.bigpond.net.au
O17 - HKLM\System\CCS\Services\VxD\MSTCP: SearchList = nsw.bigpond.net.au
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = nsw.bigpond.net.au
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: winrkq32 - C:\WINDOWS\SYSTEM32\winrkq32.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O21 - SSODL: carbinyl - {8d8c2387-7f80-4022-9be6-43630a969558} - (no file)
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

[bob4]

_________________________________
Welcome to the Forums.

The fixes we will use are specific to your problems and should only be used for this issue on this machine.

Please only use this topic to reply to. Do not start another thread.
If any other issues arise let me know.
The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear. So lets do this to the end!
Please if you decide to seek help at another forum let us know. There is a shortage of helpers and tying 2 of us up is a waste of time.
If you have any questions about any advice given here please STOP and ask!




You are running HJT directly from the desktop.
Create a folder called HJT either in C: or My documents and place the hijackthis.exe in there.
This will ensure we have back ups made and it doesn't get deleted .

_________________________________
We need to disable windows defender.
A good program but may interfere with our fixes.

Open Windows Defender
Click Tools
Click General Settings
Scroll down to Real Time Protection Options
Uncheck Turn on Real Time Protection (recommended)
After you uncheck this, click on the Save button
Close Windows Defender

__________________________

The program called regisrty fix is not a good program. They are connected to adware sites. I would remove this from add remove programs.



_____________________________
Task Manager
I would like you to open the task manager by pressing simeltaniously
Ctrl+Shift+Esc or cntrl /alt/delete
then go to the processes tab and end the following if present:
by: right clicking on and choosing end process.

RegistryFix.exe

________________________________

Go to
Start/control panel/add remove programs ;
And Uninstall

RegistryFix

_____________________






______________________________
HJT
Run hijackthis and choose scan only and place a check by the following lines if present.
Close all other windows and browsers except HJT before clicking on Fix Checked




O2 - BHO: (no name) - {67982BB7-0F95-44C5-92DC-E3AF3DC19D6D} - (no file)
O2 - BHO: (no name) - {FF6D6BE4-0644-EFEF-B7B9-4B57D7A01483} - (no file)
O20 - Winlogon Notify: winrkq32 - C:\WINDOWS\SYSTEM32\winrkq32.dll
O21 - SSODL: carbinyl - {8d8c2387-7f80-4022-9be6-43630a969558} - (no file)





____________________________
Please download the Killbox by Option^Explicit

Note: In the event you already have Killbox, this is a new version that I need you to download.
Save it to your desktop.
Please double-click Killbox.exe to run it.
Select:
Delete on Reboot
then Click on the All Files button.
Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

C:\WINDOWS\SYSTEM32\winrkq32.dll

Return to Killbox, go to the File menu, and choose Paste from Clipboard.

Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt. Click OK at any PendingFileRenameOperations prompt (and please let me know if you receive this message!).


If your computer does not restart automatically, please restart it manually.

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run Killbox, click here to download and run missingfilesetup.exe. Then try Killbox again.







______________________________

Download and install CCleaner from here


If you use either the Firefox or Mozilla browsers, the box to uncheck for Cookies is on the Applications tab, under Firefox/Mozilla.

• Set Cookie Retention.
  Click on the Options block on the left, then choose Cookies.
  Under the Cookies to delete pane, highlight any cookies you would like to retain permanently (those companies or sites with which you regularly visit or do business), and click the right arrow > to move them to the Cookies to keep pane.
  
• Reset Temp File Removal for Regular Use.
  Click on the Options block on the left. Select the Advanced button.
  Check "Only delete files in Windows Temp folders older than 48 hours".
  
  
  Now run the program and click on Run Cleaner
  ( Do not use the Issues block to clean anything with this program. It is for experts only and it is risky).

__________________
open CCleaner
click on tools
highlight uninstall

down on the bottom click save to text file.
Save it to your desktop and post
the contents
of that log for me.


___________________________________
Download AVG Anti-Spyware.

• Install AVG Anti-Spyware.
• Launch AVG by double-clicking on the icon.
• The program will now open to the main screen.
• You will need to update AVG to the latest definition files.
• At the top of the main screen click Update.
• Then in the Manual Update section, click on Start Update.

[*]The update will start and a progress bar will show the updates being installed.
[*]When updates are completed, close AVG.
[/list]If you are having problems with the updater, you can use this link to manually update AVG.
AVG manual updates
Do not use it yet.


________________________________________
Safe mode:
Please reboot to safe mode:
After the very first black screen start tapping the
F8 key untill prompted with a list choose safe
mode.




_________________________________________
AVG Part 2
AVG
Close all open windows/programs/folders. Have nothing else open while ewido performs its scan!
Click on scanner
Click on Settings
Under How to act
Choose quarintine

Under Reports check automatically create report after every scan.
Now back to the scan tab andClick on [b]Complete system scan

Let the program scan the machine .
When finished click apply all actions.


Exit AVG.
It will save a log in C:\Program Files\Grisoft\AVG anti-spyware 7.5\Reports

Reboot normaly.

Post the log from AVG and a new Hijackthis log.




In your next reply I would like to see:

• A new HJT log
• The report from AVG
• The uninstall list from CCleaner

[bob4]

It's been a few days are you still requiring help ?

[swain]

BOB4 I downloaded and ran the repairs as directed, whilst it seemed to fix the problem. I could not boot up in safe mode as the computer kept freezing. Especially good was the AVG and CCleaner I will keep it for future use. If I have any more problems I will post it on the forum. Thanks Heaps Swain

[bob4]

Don't you care to post the logs so I an make sure your clean? absence of symptoms doesn't mean your safe.

[bob4]

Due to inactivity this topic will be closed. If you need help please start a new thread and post a new HJT log