IndiGenus
Hi whyspyware,
Sorry for the delay in getting back to you.
Things appear to be running better. Let me know how they are running.
At this point I would recommend a couple of things to hopefully clean up.
1. Update and run your AVG Anti-Spyware if you haven't done so recently.
2. Set a new restore point and clear out potentially infected ones.
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: (You will lose all previous restore points which may be infected anyway).
Click Start>Help and Support>Undo changes to your computer with System Restore
Select Create A Restore Point then click Next. Give it a name it and then click Create
Click Start>Run and type Cleanmgr
Click the More Options Tab.
Click Clean Up in the System Restore section.
3. Run ATF Cleaner:
Use ATF Cleaner to remove temp files, cookies, cache, ect…
Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.
Double-click ATF Cleaner.exe to open it.
Under Main select the following:
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.
It's normal after running ATF cleaner that the PC will be slower to boot the first time.
Let me know how you make out and how things are running now.
Dave
Sorry for the delay in getting back to you.
Things appear to be running better. Let me know how they are running.
At this point I would recommend a couple of things to hopefully clean up.
1. Update and run your AVG Anti-Spyware if you haven't done so recently.
2. Set a new restore point and clear out potentially infected ones.
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: (You will lose all previous restore points which may be infected anyway).
Click Start>Help and Support>Undo changes to your computer with System Restore
Select Create A Restore Point then click Next. Give it a name it and then click Create
Click Start>Run and type Cleanmgr
Click the More Options Tab.
Click Clean Up in the System Restore section.
3. Run ATF Cleaner:
Use ATF Cleaner to remove temp files, cookies, cache, ect…
Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.
Double-click ATF Cleaner.exe to open it.
Under Main select the following:
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.
It's normal after running ATF cleaner that the PC will be slower to boot the first time.
Let me know how you make out and how things are running now.
Dave
