Harmful Trojan that restarts my pc periodically

• Open Spybot and go to Mode> Advanced Mode> Tools> Resident and take the checkmark out of Tea Timer

• Once you have downloaded AVG Anti-Spyware 7.5, locate the icon on the desktop and double-click it to launch the set up program.
• Once the setup is complete you will need run AVG and update the definition files.
• On the main screen select the icon Update then select the Update now link.
• Next select the Start Update button, the update will start and a progress bar will show the updates being installed.
• Once the update has completed select the Scanner icon at the top of the screen, then select the Settings tab.
• Once in the Settings screen click on Recommended actions and then select Quarantine <– Dont forget this
• Under Reports
• Select Automatically generate report after every scan
• Un-Select Only if threats were found
• Close AVG Anti-Spyware 7.5 <– Do not run the scan yet.

• Go to Start> Shut Off your Computer> Restart
• As the computer starts to boot-up, Tap the F8 KEY somewhat rapidly.
• This will bring up a menu.
• Use the Up and Down Arrow Keys to scroll up to SAFEMODE
• Then press the Enter on your Keyboard

• Launch AVG Anti-Spyware 7.5 by double-clicking the icon on your desktop.
• Select the Scanner icon at the top and then the Scan tab then click on Complete System Scan.
• AVG will now begin the scanning process, be patient this may take a little time.
• Once the scan is complete do the following:
• If you have any infections you will prompted, then select Apply all actions
• Next select the Reports icon at the top.
• Select the Save report as button in the lower left hand of the screen and save it to a text file on your system
• make sure to remember where you saved that file, this is important
• Close AVG Anti-Spyware 7.5

C:\windows\system32\csrs.exe

• Open Pocket Killbox
• Go to File > Paste from clipboard
• Set it to Delete on Reboot
• Tick the box that says End Explorer shell while killing file
• If its not greyed out..Click the radio button that say Unregister .dll before deleting.
• Make sure Single File is selected
• Click on the Red circle with the white X
• It will ask you to confirm the deletion…Say yes
• It will ask you to reboot, say yes

• This program is for XP and Windows 2000 only
• Double-click ATF-Cleaner.exe to run the program.
• Under Main choose: Select All
• Click the Empty Selected button.

• Right-click My Computer.
• Click Properties.
• Click the System Restore tab.
• Check Turn off System Restore on all Drives.
• Click Apply, and then click OK.

• Right-click My Computer.
• ClickProperties.
• Click the System Restore tab.
• UN-Check Turn off System Restore on all Drives.
• Click Apply, and then click OK.

• Go to Start/ Control Panel/ Performance and Maintenance/ System Restore/ Create a New Restore Point
  You can name the restore point anything you like, something that you can remember, You will have to be in Catagory View to see this

• Use the Browse Feature.
• Browse to C:\WINDOWS\System32\NotifyPhoneBook.exe
• Then use the Submit Button
• It will give you a report, copy and paste the report in your next reply.

• Go to Start> Run and type in services.msc then press Enter
• Scroll down to Messenger Service
• Double Click that service to open it.
• Click on Stop Service.
• Then change the Startup Type to Disabled.
• OK your way out of the program.

( which you checked …good job by the way )

• Tom Coyote <– Our own forum
• PcPitStop <– You can take your system in for a checkup here.
• Bleeping Computer <–Good XP Forum
• Windows Helpnet <– Excellent XP Forum
• Hardwareguys <– Another good one

• It's Not Always Malware

• TechBuilder

• Techruler
• Kellys Korner

• Tutorial for System Restore <– Do this first to prevent yourself from being reinfected.
• Tom Coyote
• TonyKlein CastleCops
• Grinler BleepingComputer
• Geeks To Go
• Dslreports

• Spybot Search and Destroy 1.4
  Check for Updates/ Immunize and run a Full System Scan on a regular basis.
  
• Ad-Aware SE Personal 1.06
  Check for Updates and run a Full System Scan on a regular basis.
  
• Spyware Blaster It will prevent most spyware from ever being installed.
  
• Spyware Guard It offers realtime protection from spyware installation attempts.
  
• Win Patrol This program will warn you when any changes are being made to your system and give you the option to deny the change.
  
• IE-Spyad
  IE-Spyad places over 4000 web sites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (cookies etc) from the sites listed, although you will still be able to connect to the sites.
  
• Firefox 2.0 It has more features and is a lot more secure than IE. It is a very easy and painless download and install, it will no way interfere with IE, you can use them both.
  
• Zone Alarm Here is a free Firewall from Zone Labs, I wouldn't access the internet without it.