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Help please, my laptop is becoming very S-L-O-W

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Post #1
Hello,

For a long time I have had about:blank as my homepage (it always reverts to this even if I change it in IE). However, lately my laptop has slowed down considerably. I have used spybot and Yahoo toolbar but it is still slow. I used safe mode with networking to post this HijackThis log.

Any help is appreciated.

Thanking you in advance :)

Logfile of HijackThis v1.99.1
Scan saved at 10:31:22 PM, on 8/01/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINNT\Explorer.EXE
C:\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\ksypm.dll/sp.html#93256
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\ksypm.dll/sp.html#93256
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINNT\ksypm.dll/sp.html#93256
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\ksypm.dll/sp.html#93256
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\ksypm.dll/sp.html#93256
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\ksypm.dll/sp.html#93256
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Class - {FFCEDD30-30AC-4757-A4A7-F8241258A742} - C:\WINNT\system32\addhl.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_6_2_0.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iexplore.exe] C:\Program Files\Internet Explorer\iexplore.exe
O4 - HKLM\..\Run: [msbc32.exe] C:\WINNT\system32\msbc32.exe
O4 - HKLM\..\Run: [javagq.exe] C:\WINNT\javagq.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [ieay.exe] C:\WINNT\system32\ieay.exe
O4 - HKLM\..\Run: [ipxq32.exe] C:\WINNT\system32\ipxq32.exe
O4 - HKLM\..\Run: [GhostSurfDelSatellite] "C:\Program Files\SpyCatcher\DeleteSatellite.exe"
O4 - HKLM\..\Run: [ipbp.exe] C:\WINNT\ipbp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [apiak32.exe] C:\WINNT\system32\apiak32.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [System] C:\WINNT\system32\kernels1118.exe
O4 - HKLM\..\Run: [qfyqakn.dll] C:\WINNT\system32\rundll32.exe "C:\Documents and Settings\Administrator\Local Settings\Application Data\qfyqakn.dll",xysmkvf
O4 - HKLM\..\Run: [system spool] C:\WINNT\system32\syspools.exe
O4 - HKLM\..\Run: [addgq32.exe] C:\WINNT\addgq32.exe
O4 - HKLM\..\Run: [spoolsvv] C:\WINNT\system32\spoolsvv.exe
O4 - HKLM\..\Run: [ntlr.exe] C:\WINNT\system32\ntlr.exe
O4 - HKLM\..\RunOnce: [GhostSurfDelSatellite] "C:\Program Files\SpyCatcher\DeleteSatellite.exe" nowait
O4 - HKLM\..\RunOnce: [Pest Cleaning] "C:\Program Files\Yahoo!\YPSR\ppclean.exe" "clean" "cws" "2"
O4 - HKLM\..\RunOnce: [appmt32.exe] C:\WINNT\appmt32.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - HKCU\..\Run: [system spool] C:\WINNT\system32\syspools.exe
O4 - HKCU\..\Run: [taskdir] C:\WINNT\system32\taskdir.exe
O4 - HKCU\..\Run: [Windows update loader] C:\Windows\xpupdate.exe
O4 - Startup: Scheduler.lnk = C:\Program Files\SpyCatcher\Scheduler daemon.exe
O4 - Global Startup: 1-Click Answers.lnk = C:\Program Files\1-Click Answers\answers.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Answers… - file:C:\Program Files\1-Click Answers\Html\atiemenu.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll (file missing)
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/…nst_current.cab
O16 - DPF: {3B0EA9E6-7003-4B38-B398-9B1B6DF439C5} - http://download1.answers.com/pub/AnswersSetup.cab
O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zonelabs.com/bin/promotion…ctor/WebAAS.cab
O20 - Winlogon Notify: winsys2freg - C:\Documents and Settings\All Users\Documents\Settings\winsys2f.dll
O21 - SSODL: dEtuILmslbDTB - {60208E04-CA8A-24AE-7628-874879A649D4} - C:\WINNT\system32\zwrupf.dll
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ICF - Unknown owner - C:\WINNT\system32:svchost.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINNT\system32\ZoneLabs\vsmon.exe
Post #2
Hi ptothevtotheptothexand welcome to Tom Coyote forums

I am currently looking over your log. As I am an Undergraduate, everything that I post to you must be checked by an Admin or Moderator. Thus, there may be a tiny bit of a delay between posts, but it shouldn't be too long. I will post back shortly with a potential fix.

Thanks for your patience!

dan
Post #3
Hi ptothevtotheptothex

It appears you have a backdoor trojan on your computer, which could allow any number of Infections into your system, If that is the case your computer is and always will be at risk. I cannot guarantee that we can clean everything and reset all changes that has been done to the computer.
Root kits can be extremely hard to detect, and just as hard to clean out.
You have to think that from this point forward, you can't completely trust your computer. The root kit could be hiding a backdoor trojan.
It could be that it is possible for someone to secretly steal your financial an other sensitive information and do ANYTHING they want with the computer.
The only way to be SURE that the infections and the changes they have done are removed is to reformat and reinstall.
If that is acceptable to you, not only would it be safer, but it would probably be less time consuming to do a reformat than to clean up the computer.
Please read this article that was published by Robin at Castle Cops and you will understand better why this warning and what to do.
Here

Further to the article you are strongly advised to do the following immediately:

1. Disconnect the infected computer from the internet and from any networked computers until the computer can be cleaned.

2. Call all of your banks, credit card companies, financial institutions and inform them that you may be a victim of identity theft and to put a watch on your accounts or change all your account numbers.

3. From a clean computer, change *all* your online passwords – for email, for banks, financial accounts, PayPal, eBay, online companies, any online forums or groups you belong to.

Do NOT change passwords or do any transactions while using the infected computer because the attacker will get the new passwords and transaction information.

Also do whatever else that seems appropriate.

Before you decide to reformat you should check that you have all the necessary information and software.

If you decide to continue with a cleanup you should not use this computer for financial or other sensitive transaction.

Let me know what you want to do.
sorry It couldn't be better news

Regards dan
Post #4
Thanks Dan12, I have not been using this computer for sensitive transactions for a long time now since I was concerned about such a problem. However, I would like to know how to try and remove the backdoor trojan without needing to reformat and reinstall at this time (even if it is more complex). If you could supply such instructions it would be much appreciated :) Also, how will I know if the backdoor trojan has been removed (will my computer run faster or not necessarily). Thanks again!
Post #5
Hi ptothevtotheptothex,
I'm happy to try and clean your machine as long as you have understood the advice I gave you.
I will try my best and I'm happy to continue.

Firstly and importantly do not surf the net in safe mode with networking, you will have no protection what so ever and you will be taking in more Infections quicker than we can deal with them.
I will need to see a new HJT log but I need you to create the log in normal mode.
Thanks dan
Post #8
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