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Poor System Performance, Hijacked Ie Homepage Etc.

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Post #1
Strange things have happened with my PC. First, the system
slowed down noticeably and then the homepage changed. I
haven't been able to change the homepage so far.

I have tried several Spyware cleaning programs with little
or no success. Basically, I have no idea what is going on.

Here is the log file. Please, help if you know more about these
things.

thank you

Markus


—

Logfile of HijackThis v1.99.0
Scan saved at 17:14:52, on 16.12.2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVPersonal\AVGUARD.EXE
C:\Program Files\AVPersonal\AVWUPSRV.EXE
C:\WINDOWS\system32\slserv.exe
C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\sysrestore.exe
C:\Program Files\Virtual CD v4 SDK\system\vcsplay.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\A-Link\RoadRunner 32\CnxDslTb.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\AVPersonal\AVGNT.EXE
C:\PROGRA~1\SpyBlocs\SpyBlocs.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\3B Software\Windows Registry Repair Pro\RegistryRepairPro.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Markus\Omat tiedostot\RawPCdemo\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://best-search.us/?page=home&pid=pop02
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = file://C:\APPS\IE\offline\fin.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://best-search.us/?page=search&pid=pop02
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\PCHealth\HelpCtr\System\panels\blank.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Packard Bell
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Linkit
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\apps\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Mega! - {8BC6346B-FFB0-4435-ACE3-FACA6CD77816} - C:\DOCUME~1\Markus\LOCALS~1\Temp\MegaHost.dll
O4 - HKLM\..\Run: [VCSPlayer] "C:\Program Files\Virtual CD v4 SDK\system\vcsplay.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [CnxDslTaskBar] "C:\Program Files\A-Link\RoadRunner 32\CnxDslTb.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [MS SyS Restore] sysrestore.exe
O4 - HKLM\..\Run: [AVGCtrl] C:\Program Files\AVPersonal\AVGNT.EXE /min
O4 - HKLM\..\Run: [SpyBlocs] C:\PROGRA~1\SpyBlocs\SpyBlocs.exe
O4 - HKLM\..\RunServices: [Sysino] lsess.exe
O4 - HKLM\..\RunServices: [MS SyS Restore] sysrestore.exe
O4 - HKLM\..\RunOnce: [MS SyS Restore] sysrestore.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MS SyS Restore] sysrestore.exe
O4 - HKCU\..\Run: [Windows Registry Repair Pro] C:\Program Files\3B Software\Windows Registry Repair Pro\RegistryRepairPro.exe 4
O4 - HKCU\..\Run: [Spyware Begone] c:\freescan\freescan.exe -FastScan
O4 - HKCU\..\RunOnce: [MS SyS Restore] sysrestore.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O14 - IERESET.INF: START_PAGE_URL=file://C:\APPS\IE\offline\fin.htm
O23 - Service: AntiVir Service - H+BEDV Datentechnik GmbH - C:\Program Files\AVPersonal\AVGUARD.EXE
O23 - Service: AntiVir Update - H+BEDV Datentechnik GmbH, Germany - C:\Program Files\AVPersonal\AVWUPSRV.EXE
O23 - Service: Loogisen levyn hallinnan valvontapalvelu - Unknown - C:\WINDOWS\System32\dmadmin.exe
O23 - Service: Tapahtumaloki - Unknown - C:\WINDOWS\system32\services.exe
O23 - Service: CD-levyjen kirjoittamisen IMAPI COM -palvelu - Unknown - C:\WINDOWS\System32\imapi.exe
O23 - Service: Macromedia Licensing Service - Unknown - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: NetMeeting etätyöpöydän jakaminen - Unknown - C:\WINDOWS\System32\mnmsrvc.exe
O23 - Service: Verkon DDE - Unknown - C:\WINDOWS\system32\netdde.exe
O23 - Service: Verkon DDE DSDM - Unknown - C:\WINDOWS\system32\netdde.exe
O23 - Service: Plug and Play - Unknown - C:\WINDOWS\system32\services.exe
O23 - Service: Etätyöpöydän ohjeen istunnonhallinta - Unknown - C:\WINDOWS\system32\sessmgr.exe
O23 - Service: Älykortti-apuohjelma - Unknown - C:\WINDOWS\System32\SCardSvr.exe
O23 - Service: Älykortti - Unknown - C:\WINDOWS\System32\SCardSvr.exe
O23 - Service: SmartLinkService - Unknown - slserv.exe (file missing)
O23 - Service: Sygate Personal Firewall - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
O23 - Service: Resurssilokit ja -hälytykset - Unknown - C:\WINDOWS\system32\smlogsvc.exe
O23 - Service: Virtual CD v4 Security service (SDK - Version) - H+H Software GmbH - C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe
O23 - Service: Aseman tilannevedos - Unknown - C:\WINDOWS\System32\vssvc.exe
O23 - Service: WMI resurssisovitin - Unknown - C:\WINDOWS\System32\wbem\wmiapsrv.exe
Post #2
Greetings and welcome to TomCoyote.org!

You have at least 2 worms on your machine, one of which is a "keylogger".

WORM_BOT.XM

Please download the latest version of Hijack This!

Links to Hijack This! v 1.98.2:

http://tools.radiosplace.com/HijackThis.exe
http://spywarewarrior.com/files/HijackThis.exe

CLOSE ALL WINDOWS (even this one) AND PROGRAMS!!!!

Run Hijack This!
Click "Scan".
Then "check" the box to the left of these item(s):

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://best-search.us/?page=home&pid;=pop02

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://best-search.us/?page=search&pid;=pop02

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R3 - Default URLSearchHook is missing

O2 - BHO: Mega! - {8BC6346B-FFB0-4435-ACE3-FACA6CD77816} - C:\DOCUME~1\Markus\LOCALS~1\Temp\MegaHost.dll

O4 - HKLM\..\Run: [MS SyS Restore] sysrestore.exe

O4 - HKLM\..\RunServices: [Sysino] lsess.exe

O4 - HKLM\..\RunServices: [MS SyS Restore] sysrestore.exe

O4 - HKLM\..\RunOnce: [MS SyS Restore] sysrestore.exe

O4 - HKCU\..\Run: [MS SyS Restore] sysrestore.exe

O4 - HKCU\..\RunOnce: [MS SyS Restore] sysrestore.exe

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

Then click "Fix checked".

Reboot in "safe" mode.

Find and delete:

c:\windows\system32\sysrestore.exe <— file

lsess.exe <— file
Use windows explorer to find.

BE sure you delete the correct file.

There will probably be a file on your machine called "LSASS.EXE". DO NOT GET CONFUSED AND DELETE THIS NECESSARY WINDOWS APPLICATION!!!

Some malware files may be "hidden".
Be sure to show hidden files when looking for these file(s) and/or folder(s).

Reboot in normal mode.

It would also be wise to do as many of these online virus scans as you have time for:

Trend-Micro Housecall

Panda Activescan

Etrust Security Advisor

Choose "fix" or "clean".

Let them remove any infections found. Reboot after each scan.

When finished "copy/paste" a new log file into this thread. :)
Post #3
Thank you for your help. I did the things you adviced.

Homepage problem is there no longer.

I wasn't able to find lsess.exe -file although I allowed hidden files
to be shown also.

Here is the new log:

Logfile of HijackThis v1.99.0
Scan saved at 7:21:19, on 17.12.2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVPersonal\AVGUARD.EXE
C:\Program Files\AVPersonal\AVWUPSRV.EXE
C:\WINDOWS\system32\slserv.exe
C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Virtual CD v4 SDK\system\vcsplay.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
C:\Program Files\A-Link\RoadRunner 32\CnxDslTb.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\AVPersonal\AVGNT.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\3B Software\Windows Registry Repair Pro\RegistryRepairPro.exe
C:\freescan\freescan.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Markus\Omat tiedostot\RawPCdemo\hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = file://C:\APPS\IE\offline\fin.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\PCHealth\HelpCtr\System\panels\blank.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Packard Bell
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Linkit
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\apps\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [VCSPlayer] "C:\Program Files\Virtual CD v4 SDK\system\vcsplay.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [CnxDslTaskBar] "C:\Program Files\A-Link\RoadRunner 32\CnxDslTb.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [AVGCtrl] C:\Program Files\AVPersonal\AVGNT.EXE /min
O4 - HKLM\..\Run: [SpyBlocs] C:\PROGRA~1\SpyBlocs\SpyBlocs.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Windows Registry Repair Pro] C:\Program Files\3B Software\Windows Registry Repair Pro\RegistryRepairPro.exe 4
O4 - HKCU\..\Run: [Spyware Begone] C:\freescan\freescan.exe -FastScan
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O14 - IERESET.INF: START_PAGE_URL=file://C:\APPS\IE\offline\fin.htm
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O23 - Service: AntiVir Service - H+BEDV Datentechnik GmbH - C:\Program Files\AVPersonal\AVGUARD.EXE
O23 - Service: AntiVir Update - H+BEDV Datentechnik GmbH, Germany - C:\Program Files\AVPersonal\AVWUPSRV.EXE
O23 - Service: Loogisen levyn hallinnan valvontapalvelu - Unknown - C:\WINDOWS\System32\dmadmin.exe
O23 - Service: Tapahtumaloki - Unknown - C:\WINDOWS\system32\services.exe
O23 - Service: CD-levyjen kirjoittamisen IMAPI COM -palvelu - Unknown - C:\WINDOWS\System32\imapi.exe
O23 - Service: Macromedia Licensing Service - Unknown - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: NetMeeting etätyöpöydän jakaminen - Unknown - C:\WINDOWS\System32\mnmsrvc.exe
O23 - Service: Verkon DDE - Unknown - C:\WINDOWS\system32\netdde.exe
O23 - Service: Verkon DDE DSDM - Unknown - C:\WINDOWS\system32\netdde.exe
O23 - Service: Plug and Play - Unknown - C:\WINDOWS\system32\services.exe
O23 - Service: Etätyöpöydän ohjeen istunnonhallinta - Unknown - C:\WINDOWS\system32\sessmgr.exe
O23 - Service: Älykortti-apuohjelma - Unknown - C:\WINDOWS\System32\SCardSvr.exe
O23 - Service: Älykortti - Unknown - C:\WINDOWS\System32\SCardSvr.exe
O23 - Service: SmartLinkService - Unknown - slserv.exe (file missing)
O23 - Service: Sygate Personal Firewall - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
O23 - Service: Resurssilokit ja -hälytykset - Unknown - C:\WINDOWS\system32\smlogsvc.exe
O23 - Service: Virtual CD v4 Security service (SDK - Version) - H+H Software GmbH - C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe
O23 - Service: Aseman tilannevedos - Unknown - C:\WINDOWS\System32\vssvc.exe
O23 - Service: WMI resurssisovitin - Unknown - C:\WINDOWS\System32\wbem\wmiapsrv.exe
Post #4
Log looks good. :thumbup:

Happy Holidays!!!

M68 :)

Jesus is the reason for the season!

Items you may wish to consider to harden your defenses against future infections:

Read "How did I get infected in the first place?" here:

http://boards.cexx.org/viewtopic.php?t=957

Download IE-Spyad here:

https://netfiles.uiuc.edu/ehowes/www/resource.htm

IE-Spyad puts over 4000 known malicious web sites into IE's "restricted zone" to help prevent you from getting infected.

Check your browser settings here:

http://browsercheck.qualys.com/index.php

A series of "tests" (and suggested fixes) to help tweak IE's settings to help prevent infections when surfing the web.

Follow safe Internet practices:

1. Keep your virus definitions up to date, and scan your system regularly.

2. Don't open email, or download attachments from unrecognized email addresses.

3. Be careful when downloading email attachments, EVEN FROM PEOPLE YOU KNOW! Many virii, worms, and trojans infect a persons system then immeadiately spread themselves to the people in the infected persons addressbook via email attachments.

4. Be careful downloading files from the Internet. Scan all downloaded files with a reliable UP-TO-DATE antivirus program. Scan "zip" files BEFORE unzipping, and scan all unzipped files BEFORE USING THEM.

5. Keep your Windows and IE current with all the latest patches and updates.
(Personally, Im NOT recommending SP2 for XP at this time)

Post #5
Thank you so much for help. It is amazing that there are people who give their time and expertize for helping others in these problems. Markus
Post #6
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