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Spyware / Malware / Virus Removal

HELP! Trying to fix son's laptop

13 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Hi tleav

Good to hear things have returned to normality.
Well done your latest log has come back clean!

From your log I see your running "Windows Defender" and "Spyware Doctor" but you dont need both running It's only using up resources
delete one of them via your control panel, add and remove programs
______________

Now that you are clean or seem to be, please follow these simple steps in order to keep your computer clean and to help secure your machine from possible Infections in the future:
  • Clear your system restore
    This will clear the system restore folders from possible malware that was left behind during the cleaning process.
  • Now you can make your hidden files, hidden again
    Hide System Files
    • Click Start.
    • Open My Computer.
    • SelectTools menu
    • Click Folder Options.
    • Select the View Tab.
    • Uncheck Show hidden files and foldersin the Hidden files and folders section.
    • Select Hide protected operating system files (recommended) option.
    • Check the Hide file extensions for known file types option.
    • Click Yes.
    • Click OK.
  • Keep your system up-to-date
    Visit Windows Update regularly.
  • Keep your antivirus and firewall up-to-date
    Scan your computer regularly with your antivirus.
  • Use Ad-Aware
    Download and install Ad-Aware. Update it and scan your computer regularly with it.
  • Use AVG Anti-Spyware
    Update it and scan your computer regularly with it.
  • Use Spybot S&D
    Download and install Spybot S&D. Update it and scan your computer regularly with it.
  • Install SpywareBlaster
    SpywareBlaster will prevent spyware from being installed.
  • Install MVPS Hosts file
    This prevents your computer from connecting to harmful sites.
  • Use Firefox browser
    Firefox is faster, safer and better browser than Internet Explorer.
  • Read this article by TonyKlein
    So how did I get infected in the first place?
  • Stand Up and Be Counted !
    The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.
Safe surfing
Regards d
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Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoyote.org/index.php?showtopic=31418

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