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Spyware / Malware / Virus Removal

Baseline

7 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
I use Google quite a bit so I get very frustrated when I click on their links and I wind up in a new search area like ToSeek or Marketsomething. This is very annoying.

I have been using Mcafee Virus scan for years and have never experienced a virus, so I figured I was okay. I don't know how I picked up this problem, but I don't see a solution on Mcafee.

I think I have followed your instructions as written, but I have no idea what ewido is supposed to mean and I did not have an icon on my desktop.

As I see it I am supposed to post the two files I created and then run AVG Anti spyware again and remove anything it finds. This takes 2 hours but I'll do it again if I must.

Here is the Anti spyware report:

AVG Anti-Spyware - Scan Report
———————————————————

+ Created at: 17:49:26 1/1/2007

+ Scan result:



C:\Program Files\VideoAccess -> Adware.Generic : Cleaned with backup (quarantined).
[1036] VM_009D0000 -> Downloader.Zlob.aty : Cleaned with backup (quarantined).
[176] VM_00D90000 -> Downloader.Zlob.aty : Cleaned with backup (quarantined).
[200] VM_00C30000 -> Downloader.Zlob.aty : Cleaned with backup (quarantined).
[800] VM_00880000 -> Downloader.Zlob.aty : Cleaned with backup (quarantined).
C:\Documents and Settings\Dick McMahon\Cookies\dick mcmahon@aavalue[2].txt -> TrackingCookie.Aavalue : Cleaned.
C:\Documents and Settings\Dick McMahon\Cookies\dick [removed][2].txt -> TrackingCookie.Aavalue : Cleaned.
C:\Documents and Settings\Dick McMahon\Cookies\dick mcmahon@adbrite[2].txt -> TrackingCookie.Adbrite : Cleaned.
C:\Documents and Settings\Dick McMahon\Cookies\dick [removed][2].txt -> TrackingCookie.Adition : Cleaned.
C:\Documents and Settings\Dick McMahon\Cookies\dick [removed][2].txt -> TrackingCookie.Adjuggler : Cleaned.
C:\Documents and Settings\Dick McMahon\Cookies\dick_mcmahon@admarketplace[1].txt -> TrackingCookie.Admarketplace : Cleaned.
C:\Documents and Settings\Dick McMahon\Cookies\dick [removed][1].txt -> TrackingCookie.Adtrak : Cleaned.
C:\Documents and Settings\Dick McMahon\Cookies\dick [removed][2].txt -> TrackingCookie.Belstat : Cleaned.
C:\Documents and Settings\Dick McMahon\Cookies\dick [removed][1].txt -> TrackingCookie.Clickzs : Cleaned.
C:\Documents and Settings\Dick McMahon\Cookies\dick [removed][2].txt -> TrackingCookie.Clickzs : Cleaned.
C:\Documents and Settings\Dick McMahon\Cookies\dick [removed][2].txt -> TrackingCookie.Clickzs : Cleaned.
C:\Documents and Settings\Dick McMahon\Cookies\dick [removed][2].txt -> TrackingCookie.Clickzs : Cleaned.
C:\Documents and Settings\Dick McMahon\Cookies\dick [removed][2].txt -> TrackingCookie.Clickzs : Cleaned.
C:\Documents and Settings\Dick McMahon\Cookies\dick [removed][2].txt -> TrackingCookie.Clickzs : Cleaned.
C:\Documents and Settings\Dick McMahon\Cookies\[removed][2].txt -> TrackingCookie.Clickzs : Cleaned.
C:\Documents and Settings\Dick McMahon\Cookies\[removed][1].txt -> TrackingCookie.Clickzs : Cleaned.
C:\Documents and Settings\Dick McMahon\Cookies\[removed][2].txt -> TrackingCookie.Clickzs : Cleaned.
C:\Documents and Settings\Dick McMahon\Cookies\dick [removed][1].txt -> TrackingCookie.Com : Cleaned.
C:\Documents and Settings\Dick McMahon\Cookies\dick [removed][2].txt -> TrackingCookie.Com : Cleaned.
C:\Documents and Settings\Dick McMahon\Cookies\dick [removed][2].txt -> TrackingCookie.Com : Cleaned.
C:\Documents and Settings\Dick McMahon\Cookies\dick mcmahon@enhance[2].txt -> TrackingCookie.Enhance : Cleaned.
C:\Documents and Settings\Dick McMahon\Cookies\dick mcmahon@enhance[3].txt -> TrackingCookie.Enhance : Cleaned.
C:\Documents and Settings\Dick McMahon\Cookies\dick [removed][1].txt -> TrackingCookie.Liveperson : Cleaned.
C:\Documents and Settings\Dick McMahon\Cookies\dick [removed][2].txt -> TrackingCookie.Liveperson : Cleaned.
C:\Documents and Settings\Dick McMahon\Cookies\dick [removed][1].txt -> TrackingCookie.Liveperson : Cleaned.
C:\Documents and Settings\Dick McMahon\Cookies\dick [removed][3].txt -> TrackingCookie.Liveperson : Cleaned.
C:\Documents and Settings\Dick McMahon\Cookies\dick [removed][2].txt -> TrackingCookie.Masterstats : Cleaned.
C:\Documents and Settings\Dick McMahon\Cookies\dick [removed][2].txt -> TrackingCookie.Myaffiliateprogram : Cleaned.
C:\Documents and Settings\Dick McMahon\Cookies\dick mcmahon@oewabox[1].txt -> TrackingCookie.Oewabox : Cleaned.
C:\Documents and Settings\Dick McMahon\Cookies\dick [removed][2].txt -> TrackingCookie.Tacoda : Cleaned.
C:\Documents and Settings\Dick McMahon\Cookies\dick [removed][3].txt -> TrackingCookie.Tacoda : Cleaned.
C:\Documents and Settings\Dick McMahon\Cookies\dick [removed][1].txt -> TrackingCookie.Tacoda : Cleaned.
C:\Documents and Settings\Dick McMahon\Cookies\dick [removed][3].txt -> TrackingCookie.Tacoda : Cleaned.
C:\Documents and Settings\Dick McMahon\Cookies\dick mcmahon@tacoda[1].txt -> TrackingCookie.Tacoda : Cleaned.
C:\Documents and Settings\Dick McMahon\Cookies\dick mcmahon@login.tracking101[1].txt -> TrackingCookie.Tracking101 : Cleaned.
C:\Documents and Settings\Dick McMahon\Cookies\dick [removed]-stat[2].txt -> TrackingCookie.Web-stat : Cleaned.
C:\Documents and Settings\Dick McMahon\Cookies\dick [removed][2].txt -> TrackingCookie.Wegcash : Cleaned.


::Report end







Here is the hijack this report:


Logfile of HijackThis v1.99.1
Scan saved at 08:15:59, on 1/2/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\HPQ\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Lexmark 3300 Series\lxccmon.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\VectorVest\VectorVest ProGraphics 6.0\VV6DLAutoDL.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Connected\CBSysTray.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
C:\Program Files\Connected\AgentSrv.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCCserv.exe
C:\Program Files\Microsoft SQL Server\MSSQL$VECTORVEST\Binn\sqlservr.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\lxcccoms.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\HPQ\SHARED\HPQWMI.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\My Download Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…o&pf=laptop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msnbc.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…o&pf=laptop
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\4608\SiteAdv.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\4608\SiteAdv.dll (file missing)
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] "%ProgramFiles%\HPQ\HP Wireless Assistant\HP Wireless Assistant.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [LXCCCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCCtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [lxccmon.exe] "C:\Program Files\Lexmark 3300 Series\lxccmon.exe"
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\4608\SiteAdv.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [VV6DLAutoDL] C:\Program Files\VectorVest\VectorVest ProGraphics 6.0\VV6DLAutoDL.exe -t"07:15 PM" -p"C:\Program Files\VectorVest\VectorVest ProGraphics 6.0\VV6DLShell.exe -p -d -i"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Trend Micro Anti-Spyware.lnk = C:\Program Files\Trend Micro\Tmasy\Tmasy.exe
O4 - Startup: wkcalrem.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Connected TaskBar Icon.LNK = C:\Program Files\Connected\CBSysTray.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=presario&pf=laptop
O16 - DPF: {00B28243-126B-4FFF-B346-6C3176E8296B} (Siebel Calendar) - https://wtiwebopt.axaonline.com/fins_enu/19…Ax_Calendar.cab
O16 - DPF: {14C1B87C-3342-445F-9B5E-365FF330A3AC} (Hewlett-Packard Online Support Services) - http://h50203.www5.hp.com/HPISWeb/Customer…DataManager.CAB
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m…90/mcinsctl.cab
O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} - http://www.xblock.com/download/xclean_micro.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {AECD14A8-F662-11D1-A395-00805F535788} (Plotwon Control) - http://www.investors.com/member/ocx/plotwon.ocx
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwa…ash/swflash.cab
O16 - DPF: {DE2C7216-C882-400E-BB47-EBB90237CAD1} (Siebel High Interactivity Framework) - https://wtiwebopt.axaonline.com/fins_enu/19…x_HI_Client.cab
O16 - DPF: {EF0DBA6F-43CE-4B26-9808-2AB38FA0DB29} (MSN Money Ticker) - http://fdl.msn.com/public/investor/v13/ticker.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{08AA69F2-B4F7-4FD9-95C1-42856486E6CC}: NameServer = 85.255.115.238,85.255.112.216
O17 - HKLM\System\CCS\Services\Tcpip\..\{83BE229D-DFD8-4C84-AB24-53F3A72FF1DE}: NameServer = 85.255.115.238 85.255.112.216
O17 - HKLM\System\CCS\Services\Tcpip\..\{ED2A3A2F-7C1C-4D0A-AE68-0028A5EB6626}: NameServer = 85.255.115.238,85.255.112.216
O17 - HKLM\System\CCS\Services\Tcpip\..\{F7A870A1-312A-49F6-9936-1377F11E837E}: NameServer = 85.255.115.238,85.255.112.216
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.115.238 85.255.112.216
O17 - HKLM\System\CS1\Services\Tcpip\..\{08AA69F2-B4F7-4FD9-95C1-42856486E6CC}: NameServer = 85.255.115.238,85.255.112.216
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.115.238 85.255.112.216
O17 - HKLM\System\CS2\Services\Tcpip\..\{08AA69F2-B4F7-4FD9-95C1-42856486E6CC}: NameServer = 85.255.115.238,85.255.112.216
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.115.238 85.255.112.216
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Protocol: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - C:\Program Files\SiteAdvisor\4608\SiteAdv.dll (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Connected Agent Service (AgentSrv) - Connected Corporation - C:\Program Files\Connected\AgentSrv.EXE
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LXCCCustomerConnect - Unknown owner - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCCserv.exe
O23 - Service: lxcc_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxcccoms.exe
O23 - Service: McAfee Log Manager (McLogManagerService) - Unknown owner - C:\PROGRA~1\McAfee\MSC\mclogsrv.exe (file missing)
O23 - Service: McAfee Update Manager (mcmispupdmgr) - Unknown owner - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe (file missing)
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - Unknown owner - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe (file missing)
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - Unknown owner - C:\PROGRA~1\McAfee\MSC\mctskshd.exe (file missing)
O23 - Service: McAfee User Manager (mcusrmgr) - Unknown owner - C:\PROGRA~1\McAfee\MSC\mcusrmgr.exe (file missing)
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\4608\SAService.exe (file missing)


Okay, now what???
Post #2
Hi wiz2001

Please download FixWareout from one of these sites:
http://downloads.subratam.org/Fixwareout.exe
http://www.bleepingcomputer.com/files/lonny/Fixwareout.exe
  • Save it to your desktop and run it. Click Next, then Install, make sure Run fixit is checked and click Finish.
  • The fix will begin; follow the prompts.
  • You will be asked to reboot your computer; please do so.
  • Your system may take longer than usual to load; this is normal.
  • Once the desktop loads, post the text that will open (report.txt) and a new Hijackthis log in the forum please.
Post #3

Hi wiz2001

Please download FixWareout from one of these sites:
http://downloads.subratam.org/Fixwareout.exe
http://www.bleepingcomputer.com/files/lonny/Fixwareout.exe

  • Save it to your desktop and run it. Click Next, then Install, make sure Run fixit is checked and click Finish.
  • The fix will begin; follow the prompts.
  • You will be asked to reboot your computer; please do so.
  • Your system may take longer than usual to load; this is normal.
  • Once the desktop loads, post the text that will open (report.txt) and a new Hijackthis log in the forum please.

Post #5

Hi wiz2001

Could you please send corresponding reports? :)


I am very confused about how to add text to these messages. I tried this once before and it didn't work.

Let's see if this works …

Logfile of HijackThis v1.99.1
Scan saved at 10:52:50, on 1/7/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Connected\AgentSrv.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCCserv.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\Program Files\Microsoft SQL Server\MSSQL$VECTORVEST\Binn\sqlservr.exe
C:\Program Files\Prevx1\PXAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\HPQ\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Lexmark 3300 Series\lxccmon.exe
C:\WINDOWS\system32\lxcccoms.exe
C:\Program Files\HPQ\SHARED\HPQWMI.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Prevx1\PXConsole.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\VectorVest\VectorVest ProGraphics 6.0\VV6DLAutoDL.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Connected\CBSysTray.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
C:\My Download Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a;…o&pf=laptop
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\4608\SiteAdv.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Malicious Scripts Scanner - {55EA1964-F5E4-4D6A-B9B2-125B37655FCB} - C:\Documents and Settings\All Users\Application Data\Prevx\pxbho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\4608\SiteAdv.dll (file missing)
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] "%ProgramFiles%\HPQ\HP Wireless Assistant\HP Wireless Assistant.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [LXCCCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCCtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [lxccmon.exe] "C:\Program Files\Lexmark 3300 Series\lxccmon.exe"
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\4608\SiteAdv.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [PrevxOne] "C:\Program Files\Prevx1\PXConsole.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [VV6DLAutoDL] C:\Program Files\VectorVest\VectorVest ProGraphics 6.0\VV6DLAutoDL.exe -t"07:15 PM" -p"C:\Program Files\VectorVest\VectorVest ProGraphics 6.0\VV6DLShell.exe -p -d -i"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Trend Micro Anti-Spyware.lnk = C:\Program Files\Trend Micro\Tmasy\Tmasy.exe
O4 - Startup: wkcalrem.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Connected TaskBar Icon.LNK = C:\Program Files\Connected\CBSysTray.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=presario&pf=laptop
O16 - DPF: {00B28243-126B-4FFF-B346-6C3176E8296B} (Siebel Calendar) - https://wtiwebopt.axaonline.com/fins_enu/19…Ax_Calendar.cab
O16 - DPF: {14C1B87C-3342-445F-9B5E-365FF330A3AC} (Hewlett-Packard Online Support Services) - http://h50203.www5.hp.com/HPISWeb/Customer…DataManager.CAB
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m…90/mcinsctl.cab
O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} - http://www.xblock.com/download/xclean_micro.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {AECD14A8-F662-11D1-A395-00805F535788} (Plotwon Control) - http://www.investors.com/member/ocx/plotwon.ocx
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwa…ash/swflash.cab
O16 - DPF: {DE2C7216-C882-400E-BB47-EBB90237CAD1} (Siebel High Interactivity Framework) - https://wtiwebopt.axaonline.com/fins_enu/19…x_HI_Client.cab
O16 - DPF: {EF0DBA6F-43CE-4B26-9808-2AB38FA0DB29} (MSN Money Ticker) - http://fdl.msn.com/public/investor/v13/ticker.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{08AA69F2-B4F7-4FD9-95C1-42856486E6CC}: NameServer = 85.255.115.238,85.255.112.216
O17 - HKLM\System\CCS\Services\Tcpip\..\{ED2A3A2F-7C1C-4D0A-AE68-0028A5EB6626}: NameServer = 85.255.115.238,85.255.112.216
O17 - HKLM\System\CCS\Services\Tcpip\..\{F7A870A1-312A-49F6-9936-1377F11E837E}: NameServer = 85.255.115.238,85.255.112.216
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.115.238 85.255.112.216
O17 - HKLM\System\CS1\Services\Tcpip\..\{08AA69F2-B4F7-4FD9-95C1-42856486E6CC}: NameServer = 85.255.115.238,85.255.112.216
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.115.238 85.255.112.216
O17 - HKLM\System\CS2\Services\Tcpip\..\{08AA69F2-B4F7-4FD9-95C1-42856486E6CC}: NameServer = 85.255.115.238,85.255.112.216
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.115.238 85.255.112.216
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Protocol: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - C:\Program Files\SiteAdvisor\4608\SiteAdv.dll (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Connected Agent Service (AgentSrv) - Connected Corporation - C:\Program Files\Connected\AgentSrv.EXE
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LXCCCustomerConnect - Unknown owner - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCCserv.exe
O23 - Service: lxcc_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxcccoms.exe
O23 - Service: McAfee Log Manager (McLogManagerService) - Unknown owner - C:\PROGRA~1\McAfee\MSC\mclogsrv.exe (file missing)
O23 - Service: McAfee Update Manager (mcmispupdmgr) - Unknown owner - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe (file missing)
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - Unknown owner - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe (file missing)
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - Unknown owner - C:\PROGRA~1\McAfee\MSC\mctskshd.exe (file missing)
O23 - Service: McAfee User Manager (mcusrmgr) - Unknown owner - C:\PROGRA~1\McAfee\MSC\mcusrmgr.exe (file missing)
O23 - Service: Prevx Agent (PREVXAgent) - Unknown owner - C:\Program Files\Prevx1\PXAgent.exe" -f (file missing)
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\4608\SAService.exe (file missing)


xxxxxxxxxxxx

dayam. I don't know what happened to the other report. I'll have to look for it tonight.
Post #7

Hi

That report should be here -> C:\fixwareout\report.txt :)




Thanks. I forgot about that.

I should tell you that I have rebooted several times and tried to see if the problem still existed. Apparently, it is gone. Please let me know what you think.


Fixwareout
Last edited 1/1/2006
Post this report in the forums please
…
Prerun check
»»»»» HKLM run and Winlogon System values
C:\WINDOWS\system32\kdjfe.exe will be moved to C:\WINDOWS\temp\kdjfe.ren at reboot.
»»»»» System restarted
…
Reg Entries that were deleted
…
Random Runs removed from HKLM
…

PLEASE NOTE, There WILL be LEGITIMATE FILES LISTED. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.

»»»»» Searching by size/names…

»»»»»
Search five digit cs, dm kd and jb files.
This WILL/CAN also list Legit Files, Submit them at Virustotal

Other suspects.

»»»»» Misc files.

»»»»» Checking for older varients covered by the Rem3 tool.

»»»»» Postrun check
»»»»» HKLM run
»»»»» Winlogon System value
"system"=""
»»»»»
Post #8
Hi

At least there are still bad entries on your HjT log.

Open HijackThis, click do a system scan only and checkmark these:

O17 - HKLM\System\CCS\Services\Tcpip\..\{08AA69F2-B4F7-4FD9-95C1-42856486E6CC}: NameServer = 85.255.115.238,85.255.112.216
O17 - HKLM\System\CCS\Services\Tcpip\..\{ED2A3A2F-7C1C-4D0A-AE68-0028A5EB6626}: NameServer = 85.255.115.238,85.255.112.216
O17 - HKLM\System\CCS\Services\Tcpip\..\{F7A870A1-312A-49F6-9936-1377F11E837E}: NameServer = 85.255.115.238,85.255.112.216
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.115.238 85.255.112.216
O17 - HKLM\System\CS1\Services\Tcpip\..\{08AA69F2-B4F7-4FD9-95C1-42856486E6CC}: NameServer = 85.255.115.238,85.255.112.216
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.115.238 85.255.112.216
O17 - HKLM\System\CS2\Services\Tcpip\..\{08AA69F2-B4F7-4FD9-95C1-42856486E6CC}: NameServer = 85.255.115.238,85.255.112.216
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.115.238 85.255.112.216

Close all windows including browser and press fix checked.

Please print out or copy these instructions/tutorial to Notepad as the internet will not be (while in Safe Mode) available to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. If there's anything that you don't understand, ask your question(s) before moving on with the fixes.
  • Open AVG anti-spyware.
  • On the main screen under Your Computer's security.
    • Click on Change state next to Resident shield. It should now change to inactive.
    • Click on Change state next to Automatic updates. It should now change to inactive.
    • Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
    • Wait until you see the Update succesfull message.
  • Right-click the AVG Anti-Spyware Tray Icon and uncheck Start with Windows.
  • Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
If you are having problems with the updater, you can use this link to manually update ewido.
AVG Anti-Spyware manual updates.
Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update.
______________________________

Reboot your computer in Safe Mode.
  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • Login on your usual account.
______________________________

Navigate to C:\Windows\Temp
Click Edit, click Select All, press the DELETE key, and then click Yes to confirm that you want to send all the items to the Recycle Bin.

Navigate to C:\Documents and Settings\(EVERY LISTED USER)\Local Settings\Temp
Click Edit, click Select All, press the DELETE key, and then click Yes to confirm that you want to send all the items to the Recycle Bin.

Clean out your Temporary Internet files. Proceed like this:

Quit Internet Explorer, all browsers and quit any instances of Windows Explorer.

For Internet Explorer 7
  • Click Start, click Control Panel, and then double-click Internet Options.
  • On the General tab, click Delete… under Browsing History.
  • Next to Temporary Internet Files, click Delete files, and then click OK.
  • Next to Cookies, click Delete cookies, and then click OK.
  • Next to History, click Delete history, and then click OK.
  • Click the Close button.
  • Click OK.
For Internet Explorer 4.x - 6.x
  • Click Start, click Control Panel, and then double-click Internet Options.
  • On the General tab, click Delete Files under Temporary Internet Files.
  • In the Delete Files dialog box, tick the Delete all offline content check box, and then click OK.
  • On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
  • Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
  • Click OK.
For Netscape 4.x and Up
  • Click Edit from the Netscape menubar.
  • Click Preferences… from the Edit menu.
  • Expand the Advanced menu by clicking the triangle sign.
  • Click Cache.
  • Click both the Clear Memory Cache and the Clear Disk Cache buttons.
For Mozilla 1.x and Up
  • Click Edit from the Mozilla menubar.
  • Click Preferences… from the Edit menu.
  • Expand the Advanced menu by clicking the plus sign.
  • Click Cache.
  • Click the Clear Cache button.
For Opera
  • Click File from the Opera menubar.
  • Click Preferences… from the File menu.
  • Click the History and Cache menu.
  • Click the two Clear buttons next to Typed in addresses and Visited addresses (history) and click the Empty now button to clear the Disk cache.
  • Click Ok to close the Preferences menu.
Next Click Start, click Control Panel and then double-click Display. Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.

Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin.
______________________________

Close ALL open Windows / Programs / Folders. Please start AVG Anti-Spyware and run a full scan.
  • Click on Scanner on the toolbar.
  • Click on the Settings tab.
    • Under How to act?
      • Click on Recommended Action and choose Quarantine from the popup menu.
    • Under How to scan?
      • All checkboxes should be ticked.
    • Under Possibly unwanted software:
      • All checkboxes should be ticked.
    • Under Reports:
      • Select Automatically generate report after every scan and uncheck Only if threats were found.
    • Under What to scan?
      • Select Scan every file.
  • Click on the Scan tab.
  • Click on Complete System Scan to start the scan process.
  • Let the program scan the machine.
  • When the scan has finished, follow the instructions below.
    IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.
    • Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
    • At the bottom of the window click on the Apply all Actions button. (3)
      [external image: Posted Image]
  • When done, click the Save Scan Report button. (4)
    • Click the Save Report as button.
    • Save the report to your Desktop.
  • Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
Reboot in Normal Mode.
______________________________

Re-run fixwareout

Please post:
  • c:\fixwareout\report.txt
  • AVG Anti-Spyware log
  • A new HijackThis log
You may need several replies to post the requested logs, otherwise they might get cut off.

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