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Spyware / Malware / Virus Removal

Do I have a virus

2 min read

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Post #1
I have followed the instructions in this forum. Here are the AVG scan report and Hijackthis log report.
Any help is greatly appreciated.

Thanks
Tammuz
———————————————————
AVG Anti-Spyware - Scan Report
———————————————————

+ Created at: 3:23:02 PM 12/31/2006

+ Scan result:



C:\Program Files\Screensavers.com\SSSInst\bin\SSSInst.dll -> Adware.Comet : Cleaned.
C:\System Volume Information\_restore{4E015214-6BB0-4181-B365-456CF1DEC069}\RP12\A0004697.exe -> Downloader.Small.dgk : Cleaned.
C:\System Volume Information\_restore{4E015214-6BB0-4181-B365-456CF1DEC069}\RP12\A0004693.exe -> Downloader.Small.edu : Cleaned.
C:\System Volume Information\_restore{4E015214-6BB0-4181-B365-456CF1DEC069}\RP12\A0004694.exe -> Downloader.Small.edu : Cleaned.
C:\System Volume Information\_restore{4E015214-6BB0-4181-B365-456CF1DEC069}\RP12\A0004733.exe -> Not-A-Virus.Hoax.Win32.Renos.gc : Cleaned.
:mozilla.10:C:\RECYCLER\NPROTECT\00004267.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.11:C:\RECYCLER\NPROTECT\00004267.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.16:C:\RECYCLER\NPROTECT\00004265.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.17:C:\RECYCLER\NPROTECT\00004265.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.17:C:\RECYCLER\NPROTECT\00004320.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.18:C:\RECYCLER\NPROTECT\00004265.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.18:C:\RECYCLER\NPROTECT\00004320.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.19:C:\RECYCLER\NPROTECT\00004265.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.19:C:\RECYCLER\NPROTECT\00004320.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.19:C:\RECYCLER\NPROTECT\00004322.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.19:C:\RECYCLER\NPROTECT\00004376.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.19:C:\RECYCLER\NPROTECT\00004380.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.19:C:\RECYCLER\NPROTECT\00004384.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.20:C:\Documents and Settings\Owner.Brandon\Application Data\Mozilla\Firefox\Profiles\snwa7bdi.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.20:C:\RECYCLER\NPROTECT\00004320.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.20:C:\RECYCLER\NPROTECT\00004322.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.20:C:\RECYCLER\NPROTECT\00004376.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.20:C:\RECYCLER\NPROTECT\00004380.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.20:C:\RECYCLER\NPROTECT\00004384.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.20:C:\RECYCLER\NPROTECT\00004540.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.20:C:\RECYCLER\NPROTECT\00004542.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.20:C:\RECYCLER\NPROTECT\00004544.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.20:C:\RECYCLER\NPROTECT\00004546.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.21:C:\Documents and Settings\Owner.Brandon\Application Data\Mozilla\Firefox\Profiles\snwa7bdi.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.21:C:\RECYCLER\NPROTECT\00004320.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.21:C:\RECYCLER\NPROTECT\00004322.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.21:C:\RECYCLER\NPROTECT\00004376.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.21:C:\RECYCLER\NPROTECT\00004380.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.21:C:\RECYCLER\NPROTECT\00004384.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.21:C:\RECYCLER\NPROTECT\00004388.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.21:C:\RECYCLER\NPROTECT\00004534.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.21:C:\RECYCLER\NPROTECT\00004537.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.21:C:\RECYCLER\NPROTECT\00004540.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.21:C:\RECYCLER\NPROTECT\00004542.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.21:C:\RECYCLER\NPROTECT\00004544.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.21:C:\RECYCLER\NPROTECT\00004546.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.22:C:\Documents and Settings\Owner.Brandon\Application Data\Mozilla\Firefox\Profiles\snwa7bdi.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.22:C:\RECYCLER\NPROTECT\00004320.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.22:C:\RECYCLER\NPROTECT\00004322.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.22:C:\RECYCLER\NPROTECT\00004376.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.22:C:\RECYCLER\NPROTECT\00004380.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.22:C:\RECYCLER\NPROTECT\00004384.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.22:C:\RECYCLER\NPROTECT\00004388.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.22:C:\RECYCLER\NPROTECT\00004534.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.22:C:\RECYCLER\NPROTECT\00004537.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.22:C:\RECYCLER\NPROTECT\00004540.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.22:C:\RECYCLER\NPROTECT\00004542.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.22:C:\RECYCLER\NPROTECT\00004544.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.22:C:\RECYCLER\NPROTECT\00004546.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.23:C:\Documents and Settings\Owner.Brandon\Application Data\Mozilla\Firefox\Profiles\snwa7bdi.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.23:C:\RECYCLER\NPROTECT\00004322.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.23:C:\RECYCLER\NPROTECT\00004376.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.23:C:\RECYCLER\NPROTECT\00004380.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.23:C:\RECYCLER\NPROTECT\00004384.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.23:C:\RECYCLER\NPROTECT\00004388.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.23:C:\RECYCLER\NPROTECT\00004534.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.23:C:\RECYCLER\NPROTECT\00004537.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.23:C:\RECYCLER\NPROTECT\00004540.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.23:C:\RECYCLER\NPROTECT\00004542.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.23:C:\RECYCLER\NPROTECT\00004544.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.23:C:\RECYCLER\NPROTECT\00004546.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.24:C:\Documents and Settings\Owner.Brandon\Application Data\Mozilla\Firefox\Profiles\snwa7bdi.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.24:C:\RECYCLER\NPROTECT\00004322.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.24:C:\RECYCLER\NPROTECT\00004376.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.24:C:\RECYCLER\NPROTECT\00004380.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.24:C:\RECYCLER\NPROTECT\00004384.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.24:C:\RECYCLER\NPROTECT\00004388.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.24:C:\RECYCLER\NPROTECT\00004534.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.24:C:\RECYCLER\NPROTECT\00004537.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.24:C:\RECYCLER\NPROTECT\00004540.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.24:C:\RECYCLER\NPROTECT\00004542.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.24:C:\RECYCLER\NPROTECT\00004544.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.24:C:\RECYCLER\NPROTECT\00004546.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.25:C:\Documents and Settings\Owner.Brandon\Application Data\Mozilla\Firefox\Profiles\snwa7bdi.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.25:C:\RECYCLER\NPROTECT\00004388.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.25:C:\RECYCLER\NPROTECT\00004534.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.25:C:\RECYCLER\NPROTECT\00004537.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.25:C:\RECYCLER\NPROTECT\00004540.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.25:C:\RECYCLER\NPROTECT\00004542.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.25:C:\RECYCLER\NPROTECT\00004544.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.25:C:\RECYCLER\NPROTECT\00004546.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.26:C:\RECYCLER\NPROTECT\00004388.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.26:C:\RECYCLER\NPROTECT\00004534.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.26:C:\RECYCLER\NPROTECT\00004537.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.6:C:\RECYCLER\NPROTECT\00004267.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.7:C:\RECYCLER\NPROTECT\00004267.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.8:C:\RECYCLER\NPROTECT\00004267.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.9:C:\RECYCLER\NPROTECT\00004267.MOZ -> TrackingCookie.Yieldmanager : Cleaned.
C:\System Volume Information\_restore{4E015214-6BB0-4181-B365-456CF1DEC069}\RP12\A0004690.exe -> Trojan.ProcKill.DJ : Cleaned.
C:\System Volume Information\_restore{4E015214-6BB0-4181-B365-456CF1DEC069}\RP12\A0004691.exe -> Trojan.ProcKill.DJ : Cleaned.
C:\System Volume Information\_restore{4E015214-6BB0-4181-B365-456CF1DEC069}\RP12\A0004692.exe -> Trojan.ProcKill.DJ : Cleaned.
C:\System Volume Information\_restore{4E015214-6BB0-4181-B365-456CF1DEC069}\RP12\A0004696.dll -> Trojan.Sinowal.bh : Cleaned.
C:\System Volume Information\_restore{4E015214-6BB0-4181-B365-456CF1DEC069}\RP12\A0004695.dll -> Trojan.Sinowal.br : Cleaned.


::Report end



Logfile of HijackThis v1.99.1
Scan saved at 6:13:58 PM, on 12/31/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Messenger\msmsgs.exe
C:\DOCUME~1\OWNER~1.BRA\LOCALS~1\Temp\Rar$EX00.594\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.gateway.com/g/startpage.html?Ch…TB&M=MX6930
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Reminder] %WINDIR%\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Executive Software\Diskeeper\DkIcon.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O8 - Extra context menu item: &D&ownload &with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: &D&ownload all video with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddVideo.htm
O8 - Extra context menu item: &D&ownload all with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
Post #2
Hello and Welcome to the forum.

Just a little clean up to do now.

Please do not delete anything unless instructed to.



Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a Check in the box on the left side on these:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
O4 - HKLM\..\Run: [Reminder] %WINDIR%\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

Close ALL windows and browsers except HijackThis and click "Fix checked"


Reboot and "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.
Post #3
My CPU still starts up too slowly. Other than that it is fine.

Logfile of HijackThis v1.99.1
Scan saved at 9:18:47 PM, on 1/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\DOCUME~1\OWNER~1.BRA\LOCALS~1\Temp\Rar$EX00.016\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.gateway.com/g/startpage.html?Ch…TB&M=MX6930
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Executive Software\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [SMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O8 - Extra context menu item: &D&ownload &with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: &D&ownload all video with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddVideo.htm
O8 - Extra context menu item: &D&ownload all with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

is there anything else I can do?
thanks
Tammuz
Post #4
lets see if this will help speed it up.

Backup Your Registry with ERUNT
  • Please use the following link and scroll down to ERUNT and download it.
    http://aumha.org/freeware/freeware.php
  • For version with the Installer:
    Use the setup program to install ERUNT on your computer
  • For the zipped version:
    Unzip all the files into a folder of your choice.
Click Erunt.exe to backup your registry to the folder of your choice.

Note: to restore your registry, go to the folder and start ERDNT.exe



I recommend you download RegSeeker. Extract it to it's own folder, open and double click RegSeeker.exe to start the program. Maximize the window and click clean registry. Check all sections and click OK. When the scan is complete, verify the backup box in lower left corner is checked and click the select all button, then select all again. Then right click within the search results and select delete. Run it again and again, deleting everything it finds until it finds nothing. Reboot and make sure your programs are working properly, control panel and add/remove programs windows open, etc (basically just do a quick check of everything). In the event anything was 'broken', you can open RegSeeker, click backups and double click any/all files to put the information back. A reboot may be required for the effects to be seen. Reboot When done.

NOTE: To be extra safe you can choose to only remove the items in RED.
Some items may come back because of the programs you have running.
Post #5 last edited
i followed your directions but I still find my cpu slow. Especially at start up. What else can I do? Also my norton internet worm protection no longer works.
Post #8
Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

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