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Spyware / Malware / Virus Removal

trojan.popuper,trojan.dns changer and more, big help needed, please

17 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #16
Hi killiedel


You may want to go here and update Adobe Reader to the latest version.

Your Java is out of date Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version Java components and update.

Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 6.
  • Scroll down to where it says " Java Runtime Environment (JRE) 6".
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on the download to install the newest version.
__________________________


Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two

_______________________

please do an online scan with Kaspersky Online Scanner

Click on Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then start to download the latest definition files.
  • Once the scanner is installed and the definitions downloaded, click Next.
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
  • Scan using the following Anti-Virus database:
  • Extended (If available otherwise Standard)
  • Scan Options:
  • Scan Archives
  • Scan Mail Bases
  • Click OK
  • Now under select a target to scan select My Computer
  • The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.

Please include kaspersky log
in your next post and can you tell me how your machine is at this point in time?
Thanks dan
Post #17
morning Dan, i cant find Updating Java: * Download the latest version of Java Runtime Environment (JRE) 6. * Scroll down to where it says " Java Runtime Environment (JRE) 6". on the web link
Post #19
after removing the java files, and rebooting windows, the start up tray icons did not appear. This was part of the original symptoms, it would take 4 or 5 reboots to get it to load.
Post #20
Kaspersky online scanner is not working, nothing happen when i press the accept privacy statement. it says in blue that it will only work with MS Internet explorer 5.0 or higher. I am using Mozilla Firefox, is this the problem?
Post #22
hi dan, had to restart the computer 5 times to try and get the icon tray to load. Would you recommend a complete reformat and start again? if so what progs should i download/ actions taken, to prevent me getting infected again?
Post #23
hi Dan, thanks for all your work to date, just wondering how serious the threat to my computer is, as i do on-line banking and use paypal to pay for things. If the threat is serious and you dont think it can be fixed soon, should i bite the bullet and do a complete re-frormat? thanks Del
Post #24 last edited
hI killiedel
Can you go over and use Internet explorer to get your kaspersky scan, firefox doesn't support active x
any problems just let me know. Be patient we are nearly there, can understand your frustrations.
Just stay with me.
As for your Task bar I would like you to try this repair tool:http://www.kellys-korner-xp.com/taskbarplus!.htm if you cant get through with the link
I give ,copy and paste it into your address bar and follow Instructions.
Let me know how it goes.
post the kaspersky scan
thanks dan
Post #25
kaser report

Thursday, December 14, 2006 3:39:18 AM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.83.0
Kaspersky Anti-Virus database last update: 14/12/2006
Kaspersky Anti-Virus database records: 250593
Scan Settings
Scan using the following antivirus database extended
Scan Archives true
Scan Mail Bases true
Scan Target My Computer
C:\
D:\
E:\
F:\
Scan Statistics
Total number of scanned objects 103462
Number of viruses found 3
Number of infected objects 7 / 0
Number of suspicious objects 2
Duration of the scan process 01:00:56

Infected Object Name Virus Name Last Action
C:\Documents and Settings\All Users\Application Data\Avg7\Log\emc.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\SpywareBOT2.zip/Progress.exe Suspicious: Password-protected-EXE skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\SpywareBOT2.zip ZIP: suspicious - 1 skipped
C:\Documents and Settings\Del\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Del\Desktop\smitfraudfix\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\Del\Desktop\SmitfraudFix.zip/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\Del\Desktop\SmitfraudFix.zip ZIP: infected - 1 skipped
C:\Documents and Settings\Del\Local Settings\Application Data\ApplicationHistory\cli.exe.c88dbd71.ini.inuse Object is locked skipped
C:\Documents and Settings\Del\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Del\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Del\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Del\Local Settings\Temp\Perflib_Perfdata_294.dat Object is locked skipped
C:\Documents and Settings\Del\Local Settings\Temp\Perflib_Perfdata_d8.dat Object is locked skipped
C:\Documents and Settings\Del\Local Settings\Temp\Perflib_Perfdata_e4c.dat Object is locked skipped
C:\Documents and Settings\Del\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Del\ntuser.dat Object is locked skipped
C:\Documents and Settings\Del\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\logs\access_log Object is locked skipped
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\logs\error.log Object is locked skipped
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\logs\error_log Object is locked skipped
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\logs\ssl_request_log Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{37A7B4A0-758D-4C24-B1F6-85370D9AE451}\RP312\A0091679.exe Infected: Trojan.Win32.DNSChanger.gi skipped
C:\System Volume Information\_restore{37A7B4A0-758D-4C24-B1F6-85370D9AE451}\RP315\change.log Object is locked skipped
C:\Various\Tools\virus fixes\sim\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Various\Tools\virus fixes\SmitfraudFix.zip/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Various\Tools\virus fixes\SmitfraudFix.zip ZIP: infected - 1 skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\Internet Logs\DEL3500XP.ldb Object is locked skipped
C:\WINDOWS\Internet Logs\fwdbglog.txt Object is locked skipped
C:\WINDOWS\Internet Logs\fwpktlog.txt Object is locked skipped
C:\WINDOWS\Internet Logs\IAMDB.RDB Object is locked skipped
C:\WINDOWS\Internet Logs\tvDebug.log Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{D2542CB8-9F2F-43D7-9BA9-8756648A6296}.bin Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\app_filter_ui.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\ACEEvent.evt Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\system32\_nvidia_xxx_.log Object is locked skipped
C:\WINDOWS\Temp\ZLT06586.TMP Object is locked skipped
C:\WINDOWS\Temp\ZLT065a0.TMP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
F:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
F:\System Volume Information\_restore{37A7B4A0-758D-4C24-B1F6-85370D9AE451}\RP315\change.log Object is locked skipped
Scan process completed.


and

Logfile of HijackThis v1.99.1
Scan saved at 03:42:07, on 14/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nTrayFw.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\drivers\dcfssvc.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\WgaTray.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Various\Tools\virus fixes\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [nTrayFw] C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nTrayFw.exe
O4 - HKLM\..\Run: [NVIDIA nTune] "C:\Program Files\NVIDIA Corporation\nTune\\nTune.exe" clear
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvappfilter.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d…can_unicode.cab
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/software/…tiveXPlugin.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Dcfssvc - Eastman Kodak Company - C:\WINDOWS\system32\drivers\dcfssvc.exe
O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
O23 - Service: Forceware Web Interface (ForcewareWebInterface) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe" -k runservice (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ForceWare IP service (nSvcIp) - NVIDIA - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
O23 - Service: ForceWare user log service (nSvcLog) - NVIDIA - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
Post #26
Hi killiedel

You have done a good job your logs have come back fine, just a little to tidy up on the kav log.
Apart from your taskbar issue, can you let me know how your machine is at this moment in time?

Well done in getting your scan.

Ok,can you delete the smitfraud folders and FixWareout, you downloaded at the begining for me which includes the zip folder also.
Now empty your recycle bin.

Open up spybot search and destroy, click on recovery then check mark items in bold, click second button on the right that says "purge selected Items"

SpywareBOT2.zip/Progress.exe
SpywareBOT2.zip ZIP
close program.
________________


Now I would like you to reset your system restore points by following the instructions set out below

1) On the Desktop, right-click My Computer
2) Click on Properties. Click the System Restore tab.
3) Look for the box near the top which says
Turn off system restore off on all drives

4) Place a tick in the box to disable
5) Click Apply first, and then click OK and the window will dissapear.

Now reboot your computer….

6) Right-click My Computer once more
7) Click on Properties. Click the System Restore tab again
8) Look for the box near the top which says
Turn off system restore off on all drives

9)Take out the tick from the box so it is empty
10) Click Apply first, and then click OK.
Now restart your computer once more to complete the process

_____________

Your machine is now clean. Please take the time to read my closing speach to help guard against possible Infection in the future:

Re hide your system files. To do so, please follow the steps below:
  • Double-click My Computer.
  • Click the Tools menu, and then click Folder Options.
  • Click the View tab.
  • Put a check by
    Hide file extensions for known file types.
  • Under the
    Hidden files
    folder, select
    Do not show hidden files and folders.
  • Check
    Hide protected operating system files.
  • Click Apply, and then click OK.

  • Update your Anti Virus Software - It is imperitive that you update your Anti virus software at least once a week (Even more if you wish). If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out.
  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For an article on Firewalls and a listing of some available ones see the link below:
    Computer Safety On line - Software Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Ad-Aware - Install and download Ad-Aware. You should also scan your computer with the program on a regular basis just as you would an anti virus software in conjunction with Spybot. A tutorial on installing & using this product can be found here:
    Instructions for - Spybot S & D and Ad-aware
  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs. A article on anti-malware products with links for this program and others can be found here:
    Computer Safety on line - Anti-Malware
  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein.

Stand up and be Counted.

NOW is the time you can start to hit back at the people who infected you.
[external image: Posted Image]
Please take the time to go and complain - that forum has a topic for your infection which is ……………. please post as a reply, you do not need to register to do so (but you can if you wish). It will also have a list of other places you can go to to register your complaint, depending on the country you are resident in. Please read the topics and complain, it is only with such complaints to goverment or government agances that something will get done.


>> Here << you can see how you can help us.

Regards dan
Post #27
hi dan, big problems now. I used s&d to remove files, only spyware bot was there, no SpywareBOT2.zip/Progress.exe SpywareBOT2.zip ZIP also there was spyhunter to i purged that aswel I switched off sytem restore and rebooted ok I switched it back on, rebooted but the moving blue windows scrolling bar (when loading) froze. I had to press the restet button, then my hdd was missing, NTLDR is missing. Tried boot menu but only my back up hdd was showing. I main powered off, then back on, went to boot menu, main hdd back again, tried to boot but no joy. Tried again, managed to load in safe mode. Reset again, NTLDR missing again. Any Ideas? btw Using a networked comp to write this
Post #28
Hi killiedel

This I believe is not a malware related issue anymore.
It could be you have a failing hardrive!
we are moving into an area where by, I may not be able to give you the best advise you need.

See if the following helps:

Windows XP users
1. Insert the Windows XP bootable CD into the computer.
2. When prompted to press any key to boot from the CD, press any key.
3. Once in the Windows XP setup menu press the "R" key to repair Windows.
4. Log into your Windows installation by pressing the "1" key and pressing enter.
5. You will then be prompted for your administrator password, enter that password.
6. Copy the below two files to the root directory of the primary hard disk. In the below example we are copying these files from the CD-ROM drive letter "E". This letter may be different on your computer.

copy e:\i386\ntldr c:\
copy e:\i386\ntdetect.com c:\

7. Once both of these files have been successfully copied, remove the CD from the computer and reboot.
http://www.computerhope.com/issues/ch000465.htm#b

Keep me informed, I will try to be of assistance till I may have to hand you on to experts in this field.
Thanks dan.
Post #29
hi Dan, first i would like to thank you for all your efforts. Once i got the computer booted, i ran a few checks, i used spyware doctor again and it still reported me as have the previous listed spyware. As a result i have formatted the hdd and am now slowly reinstalling all my programs :( I will use this thread to protect my sytem with the programs you suggested. thanks Del
Post #30
Hi killiedel

It is important given that you have gone for a reformat, that you obtain all updates and install them immediately if not sooner.
Your fresh new install is extremely vulnerable until you have completely updated your machine.
A machine that's not updated with the latest Microsoft security updates and Service Packs, and the latest program updates for programs like QuickTime, Java, Adobe Reader, and Flash Player, is a machine that's going to become infested with malware
  • Immediately go here:
  • http://windowsupdate.microsoft.com/
  • and get all the critical updates.
  • Don't forget to restart your computer!
  • Then update your AV and firewall.
Regards dan

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