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Spyware / Malware / Virus Removal

Is this Malware?

11 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Just fine at the moment. However, can we again wait until next weekend before closing the thread? There are two other things I did not mention. I ran Spybot during the week, and dicovered I had been missing some removal instructions in a window that was not displayed. When I followed those instructions, we removed something called "smit-fraud". However, as a result of following those instructions, I installed Microsoft process explorer, which has disabled the ctrl-alt-del combination. I have to double click process explorer to start it. Is this healthy? The other thing is the lack of the "Help and Support" function on my computer. Is there a way to restore that? Once again, thanks for all the effort you are putting into this. David
We can check for the smitfraud infection.

Only for Windows XP and Windows 2000

Download SmitfraudFix (by S!Ri) to your Desktop.
http://siri.urz.free.fr/Fix/SmitfraudFix.exe
Double Click SmitfraudFix.exe on your Desktop. A folder named SmitfraudFix will be created on your Desktop.

[external image: Posted Image]

______________________________
Next:

Download AVG Anti-Spyware from HERE and save that file to your
desktop.
This is a 30 day trial of the program
  • Once you have downloaded ewido anti-spyware, locate the icon on the desktop
    and double-click it to launch the set up program.
  • Once the setup is complete you will need run AVG Anti-Spyware and update the definition
    files.
  • On the main screen select the icon "Update" then select the "
    Update now
    " link.
    • Next select the "Start Update" button, the update will start and a
      progress bar will show the updates being installed.
  • Once the update has completed select the "Scanner" icon at the top of
    the screen, then select the "Settings" tab.
  • Once in the Settings screen click on "Recommended actions" and then
    select "Delete".
  • Under "Reports"
    • Select "Automatically generate report after every scan"
    • Un-Select "Only if threats were found"
Close AVG Anti-Spyware, Do Not run a scan just yet, we will shortly.

______________________________

Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #1 - Search by typing 1 and press Enter

[external image: Posted Image]

This program will scan large amounts of files on your computer for known patterns so please be patient while it works. It will create a file named:
c:\rapport.txt


IMPORTANT: Do NOT run any other options until you are asked to do so!

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.

Please post:
C:\rapport.txt
Here is the report. Regards David SmitFraudFix v2.128 Scan done at 7:53:50.82, Tue 12/12/2006 Run from C:\Documents and Settings\David Smyth\Desktop\SmitfraudFix OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT The filesystem type is NTFS Fix run in normal mode »»»»»»»»»»»»»»»»»»»»»»»» C:\ »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32 »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\David Smyth »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\David Smyth\Application Data »»»»»»»»»»»»»»»»»»»»»»»» Start Menu »»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\DAVIDS~1\FAVORI~1 »»»»»»»»»»»»»»»»»»»»»»»» Desktop »»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files »»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys »»»»»»»»»»»»»»»»»»»»»»»» Desktop Components [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0] "Source"="About:Home" "SubscribedURL"="About:Home" "FriendlyName"="My Current Home Page" »»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll »»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs !!!Attention, following keys are not inevitably infected!!! [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows] "AppInit_DLLs"="" »»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System !!!Attention, following keys are not inevitably infected!!! [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon] "System"="" »»»»»»»»»»»»»»»»»»»»»»»» pe386-msguard-lzx32 »»»»»»»»»»»»»»»»»»»»»»»» Scanning wininet.dll infection »»»»»»»»»»»»»»»»»»»»»»»» End
No smitfraud infection.


I installed Microsoft process explorer, which has disabled the ctrl-alt-del combination. I have to double click process explorer to start it. Is this healthy?

The other thing is the lack of the "Help and Support" function on my computer. Is there a way to restore that?

I have no idea about that. You can post over in Other Computer Problems and see if they can help.
Troubles again. I ran AVG anti spyware again, and this time it found something. Here is the report (at end of message). I have been trying to think what I am doing when this strikes. Apart from opening email and playing Freecell, there is not much not much that I always use. A program called "Market Manager" and another called "Metastock", plus daily email with the data for those programs and frequent email from two other sources. The one thing that is consistent is it happens when I leave the computer unattended and running for quite sometime. I have a router with something of a firewall - could that be set up incorrectly? Maybe it is email from one of those three sources. Thanks again. David ——————————————————— AVG Anti-Spyware - Scan Report ——————————————————— + Created at: 7:12:35 AM 12/14/2006 + Scan result: C:\System Volume Information\_restore{6D5CDB89-28A2-49CD-8A2D-98AAF7B5F862}\RP435\A0112306.ocx -> Adware.Gdown : Cleaned. C:\Documents and Settings\David Smyth\My Documents\JavaScript Vault\scripts\mouse-bubbles.htm -> Backdoor.Ace : Cleaned. C:\Program Files\Everest Labs\Spydefense\sds.dll -> Backdoor.HacDef.do : Cleaned. ::Report end
* Download Combofix to your desktop.
Doubleclick combo.exe
Follow the prompts.
Don't click on the window while the fix is running, because that will cause your system to hang.

When finished, it should produce a log, combofix.txt.
Post this log in your next reply together with a new hijackthislog.
Cobfox log

David Smyth - 06-12-15 13:59:12.45 Service Pack 2
ComboFix 06.11.27W - Running from: "C:\Documents and Settings\David Smyth\Desktop"

((((((((((((((((((((((((((((((( Files Created from 2006-11-15 to 2006-12-15 ))))))))))))))))))))))))))))))))))


2006-12-12 07:53 79,360 –a—— C:\WINDOWS\system32\swxcacls.exe
2006-12-12 07:53 53,248 –a—— C:\WINDOWS\system32\Process.exe
2006-12-12 07:53 51,200 –a—— C:\WINDOWS\system32\dumphive.exe
2006-12-12 07:53 40,960 –a—— C:\WINDOWS\system32\swsc.exe
2006-12-12 07:53 288,417 –a—— C:\WINDOWS\system32\SrchSTS.exe
2006-12-12 07:53 135,168 –a—— C:\WINDOWS\system32\swreg.exe
2006-12-11 20:57 1,678 –a—— C:\WINDOWS\system32\tmp.reg
2006-12-10 07:31 3,968 –a—— C:\WINDOWS\system32\drivers\AvgAsCln.sys
2006-12-10 07:13 826,936 –a—— C:\blbeta.exe
2006-12-10 07:12 d——– C:\Program Files\BLBETa
2006-12-09 18:07 d——– C:\Program Files\ProcessExplorer
2006-12-09 17:55 d——– C:\Program Files\Debugging Tools for Windows
2006-12-09 15:05 816,672 –a—— C:\WINDOWS\system32\drivers\avg7core.sys
2006-12-09 15:05 4,224 –a—— C:\WINDOWS\system32\drivers\avg7rsw.sys
2006-12-09 15:05 3,968 –a—— C:\WINDOWS\system32\drivers\avgclean.sys
2006-12-09 15:05 28,416 –a—— C:\WINDOWS\system32\drivers\avg7rsxp.sys
2006-12-09 15:05 18,240 –a—— C:\WINDOWS\system32\drivers\avgmfx86.sys
2006-12-09 15:05 110,592 –a—— C:\WINDOWS\system32\avgfwafu.dll
2006-12-09 15:05 d——– C:\Documents and Settings\David Smyth\Application Data\AVG7
2006-12-09 15:05 d——– C:\Documents and Settings\All Users\Application Data\Grisoft
2006-12-09 14:59 d——– C:\Documents and Settings\All Users\Application Data\Avg7
2006-12-03 15:37 178,408 –a—— C:\WINDOWS\system32\muweb.dll
2006-12-03 11:01 d——– C:\Documents and Settings\David Smyth\Application Data\Talkback
2006-12-03 07:35 d——– C:\Program Files\Patience
2006-12-03 07:33 796,672 –a—— C:\WINDOWS\GPInstall.exe
2006-12-02 17:47 d——– C:\Documents and Settings\David Smyth\Application Data\TrojanHunter
2006-12-02 16:54 d——– C:\Program Files\TrojanHunter 4.6
2006-12-02 07:06 d——– C:\Documents and Settings\David Smyth\Application Data\Lavasoft
2006-11-27 21:47 d——– C:\Program Files\Mozilla Firefox
2006-11-27 21:47 d——– C:\Program Files\Lavasoft
2006-11-27 21:47 d——– C:\Documents and Settings\David Smyth\Application Data\Mozilla
2006-11-27 21:47 d——– C:\Documents and Settings\David Smyth\Application Data\Google
2006-11-27 21:46 d——– C:\WINDOWS\system32\IOSUBSYS
2006-11-27 21:46 d——– C:\Documents and Settings\All Users\Application Data\Google
2006-11-27 21:45 d——– C:\Program Files\Google
2006-11-18 22:48 d——– C:\253b8820ae78b623c00bf9c96d4a


(((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))))


2006-12-15 02:51 ——– d——– C:\Program Files\Info Select
2006-12-14 21:28 ——– d——– C:\Program Files\Yahoo!
2006-12-14 21:27 ——– d——– C:\Program Files\spamitback
2006-12-13 10:09 ——– d——– C:\Documents and Settings\David Smyth\Application Data\SolidDocuments
2006-12-10 07:31 ——– d——– C:\Program Files\Grisoft
2006-12-03 12:27 ——– d——– C:\Program Files\SilentNight
2006-11-27 21:53 ——– d–h—– C:\Program Files\InstallShield Installation Information
2006-11-18 22:46 ——– d——– C:\Program Files\Internet Explorer
2006-11-04 14:14 1245696 –a—— C:\WINDOWS\system32\msxml4.dll
2006-11-02 22:43 ——– d——– C:\Documents and Settings\David Smyth\Application Data\Canon
2006-10-29 17:45 ——– d——– C:\Program Files\eBay
2006-10-29 13:46 ——– d——– C:\Documents and Settings\David Smyth\Application Data\Skype
2006-10-29 13:27 ——– d——– C:\Program Files\RoorKitRevealer
2006-10-29 12:43 ——– d——– C:\Documents and Settings\David Smyth\Application Data\WholeSecurity
2006-10-13 23:05 65536 –a—— C:\WINDOWS\system32\nwwks.dll
2006-10-13 23:05 64000 –a—— C:\WINDOWS\system32\nwapi32.dll
2006-10-13 23:05 142336 –a—— C:\WINDOWS\system32\nwprovau.dll
2006-09-29 12:11 61440 –a—— C:\WINDOWS\system32\LxrJD20Sat.dll
2006-09-29 12:11 167936 –a—— C:\WINDOWS\system32\LxrJD31c.exe
2006-09-29 12:11 146432 –a—— C:\WINDOWS\system32\LxrJD31p.exe
2006-09-29 12:10 53248 –a—— C:\WINDOWS\system32\LxrJD31s.exe
2006-09-29 12:10 249856 –a—— C:\WINDOWS\system32\LxrJD31.dll


(((((((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))

*Note* empty entries are not shown

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run]
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run]
"THGuard"="\"C:\\Program Files\\TrojanHunter 4.6\\THGuard.exe\""
"AVG Control Centre"="C:\\Program Files\\Grisoft\\AVG7\\avgcc.exe"
"AVG7_CC"="C:\\PROGRA~1\\Grisoft\\AVG7\\avgcc.exe /STARTUP"
"!AVG Anti-Spyware"="\"C:\\Program Files\\Grisoft\\AVG Anti-Spyware 7.5\\avgas.exe\" /minimized"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MAPI]
"NoChange"="1"
"Installed"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MSFS]
"Installed"="1"

[HKEY_CURRENT_USER\software\microsoft\internet explorer\desktop\components]
"DeskHtmlVersion"=dword:00000110
"DeskHtmlMinorVersion"=dword:00000005
"Settings"=dword:00000001
"GeneralFlags"=dword:00000001

[HKEY_CURRENT_USER\software\microsoft\internet explorer\desktop\components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"
"Flags"=dword:00000002
"Position"=hex:2c,00,00,00,cc,00,00,00,00,00,00,00,34,03,00,00,e2,02,00,00,00,\
00,00,00,01,00,00,00,01,00,00,00,01,00,00,00,00,00,00,00,00,00,00,00
"CurrentState"=hex:04,00,00,40
"OriginalStateInfo"=hex:18,00,00,00,ff,ff,00,00,ff,ff,00,00,ff,ff,ff,ff,ff,ff,\
ff,ff,04,00,00,00
"RestoredStateInfo"=hex:18,00,00,00,6a,02,00,00,23,00,00,00,a4,00,00,00,9a,00,\
00,00,01,00,00,00

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"AVG7_Run"="C:\\PROGRA~1\\Grisoft\\AVG7\\avgw.exe /RUNONCE"

[HKEY_USERS\s-1-5-18\software\microsoft\windows\currentversion\run]
"AVG7_Run"="C:\\PROGRA~1\\Grisoft\\AVG7\\avgw.exe /RUNONCE"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\sharedtaskscheduler]
"{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader"
"{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
"{AEB6717E-7E19-11d0-97EE-00C04FD91972}"=""
"{57B86673-276A-48B2-BAE7-C6DBB3020EB8}"="AVG Anti-Spyware 7.5"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"NoColorChoice"=dword:00000000
"NoSizeChoice"=dword:00000000
"NoDispScrSavPage"=dword:00000000
"NoDispCPL"=dword:00000000
"NoVisualStyleChoice"=dword:00000000
"NoDispSettingsPage"=dword:00000000
"NoDispAppearancePage"=dword:00000000
"NoDispBackgroundPage"=dword:00000000

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091
"NoActiveDesktop"=dword:00000000
"NoSaveSettings"=dword:00000000
"ClassicShell"=dword:00000000
"NoThemesTab"=dword:00000000
"ForceActiveDesktopOn"=dword:00000000

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer\Run]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"dontdisplaylastusername"=dword:00000000
"legalnoticecaption"=""
"legalnoticetext"=""
"shutdownwithoutlogon"=dword:00000001
"undockwithoutlogon"=dword:00000001
"DisableTaskMgr"=dword:00000000

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"NoActiveDesktopChanges"=dword:00000000

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer\Run]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]
"NoDriveTypeAutoRun"=hex:91,00,00,00

[HKEY_USERS\s-1-5-18\software\microsoft\windows\currentversion\policies\explorer]
"NoDriveTypeAutoRun"=hex:91,00,00,00

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\shellserviceobjectdelayload]
"PostBootReminder"="{7849596a-48ea-486e-8937-a2a3009f31a9}"
"CDBurn"="{fbeb8a05-beee-4442-804e-409d6c4515e9}"
"WebCheck"="{E6FB5E20-DE35-11CF-9C87-00AA005127ED}"
"SysTray"="{35CEC8A3-2BE6-11D2-8773-92E220524153}"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-disabled]
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"NeroFilterCheck"="C:\\Program Files\\Common Files\\Ahead\\Lib\\NeroCheck.exe"
"InCD"="C:\\Program Files\\Nero\\Nero 7\\InCD\\InCD.exe"
"EmsaTimeSync"=""
"UserFaultCheck"="%systemroot%\\system32\\dumprep 0 -u"
"AVG"="C:\\Program Files\\Grisoft\\AVG7\\avgw.exe"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
"SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll"


Contents of the 'Scheduled Tasks' folder
C:\WINDOWS\tasks\20060730_084400_David Smyth.job
C:\WINDOWS\tasks\20060730_112700_David Smyth2.job

Completion time: 06-12-15 14:00:36.42
C:\ComboFix.txt … 06-12-15 14:00

Hijackthis log

Logfile of HijackThis v1.99.1
Scan saved at 2:03:51 PM, on 15/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\DigiPortal Software\ChoiceMail\ChoiceMail.exe
C:\WINDOWS\system32\LxrJD31s.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\DigiPortal Software\ChoiceMail\ChoiceMail.exe
c:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\SolidPdfService.exe
C:\Program Files\Common Files\SolidDocuments\SolidPrintPDF\SolidPrintService.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
C:\Program Files\DigiPortal Software\ChoiceMail\IzyMail.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\David Smyth\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.davidsmyth.biz/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Solid Converter PDF - {259F616C-A300-44F5-B04A-ED001A26C85C} - C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\ExploreExtPDF.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: Solid Converter PDF - {259F616C-A300-44F5-B04A-ED001A26C85C} - C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\ExploreExtPDF.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll (file missing)
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.6\THGuard.exe"
O4 - HKLM\..\Run: [AVG Control Centre] C:\Program Files\Grisoft\AVG7\avgcc.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - SolidConverterPDF - (no file) (HKCU)
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG Firewall (AVGFwSrv) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
O23 - Service: Lexar JD31 (LxrJD31s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrJD31s.exe
O23 - Service: MSSQL$MICROSOFTSMLBIZ - Unknown owner - c:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe" -sMICROSOFTSMLBIZ (file missing)
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: Sandra Data Service (SandraDataSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005.SR2\RpcDataSrv.exe
O23 - Service: Sandra Service (SandraTheSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005.SR2\RpcSandraSrv.exe
O23 - Service: SolidPDFConverterReadSpool (ScReadSpool) - VoyagerSoft, LLC - C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\SolidPdfService.exe
O23 - Service: SolidPrintReadSpool (SpReadSpool) - VoyagerSoft, LLC - C:\Program Files\Common Files\SolidDocuments\SolidPrintPDF\SolidPrintService.exe
O23 - Service: SQLAgent$MICROSOFTSMLBIZ - Unknown owner - c:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlagent.EXE" -i MICROSOFTSMLBIZ (file missing)
It is back again.

Here is the AVG report that found something, and below is the hijackthis report, taht was generated when the process was active.

We seem to be getting rid of it, but then it comes back, especially when the computer is on for an extended period as this time, when I left it running the AVG scan. Does this suggest it is coming from an outside connection?

Regards

David


———————————————————
AVG Anti-Spyware - Scan Report
———————————————————

+ Created at: 1:51:40 PM 16/12/2006

+ Scan result:



C:\Program Files\SpywareBot -> Adware.SpywareBot : No action taken.
C:\Program Files\SpywareBot\unins000.exe -> Adware.SpywareBot : No action taken.
C:\System Volume Information\_restore{6D5CDB89-28A2-49CD-8A2D-98AAF7B5F862}\RP438\A0112500.dll -> Backdoor.HacDef.do : No action taken.


::Report end

Logfile of HijackThis v1.99.1
Scan saved at 2:00:20 PM, on 16/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TrojanHunter 4.6\THGuard.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\system32\LxrJD31s.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
c:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\SolidPdfService.exe
C:\Program Files\Common Files\SolidDocuments\SolidPrintPDF\SolidPrintService.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
C:\Program Files\DigiPortal Software\ChoiceMail\ChoiceMail.exe
C:\Program Files\DigiPortal Software\ChoiceMail\ChoiceMail.exe
C:\Program Files\DigiPortal Software\ChoiceMail\IzyMail.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\David Smyth\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.davidsmyth.biz/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Solid Converter PDF - {259F616C-A300-44F5-B04A-ED001A26C85C} - C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\ExploreExtPDF.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: Solid Converter PDF - {259F616C-A300-44F5-B04A-ED001A26C85C} - C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\ExploreExtPDF.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll (file missing)
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.6\THGuard.exe"
O4 - HKLM\..\Run: [AVG Control Centre] C:\Program Files\Grisoft\AVG7\avgcc.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - SolidConverterPDF - (no file) (HKCU)
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG Firewall (AVGFwSrv) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
O23 - Service: Lexar JD31 (LxrJD31s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrJD31s.exe
O23 - Service: MSSQL$MICROSOFTSMLBIZ - Unknown owner - c:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe" -sMICROSOFTSMLBIZ (file missing)
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: Sandra Data Service (SandraDataSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005.SR2\RpcDataSrv.exe
O23 - Service: Sandra Service (SandraTheSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005.SR2\RpcSandraSrv.exe
O23 - Service: SolidPDFConverterReadSpool (ScReadSpool) - VoyagerSoft, LLC - C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\SolidPdfService.exe
O23 - Service: SolidPrintReadSpool (SpReadSpool) - VoyagerSoft, LLC - C:\Program Files\Common Files\SolidDocuments\SolidPrintPDF\SolidPrintService.exe
O23 - Service: SQLAgent$MICROSOFTSMLBIZ - Unknown owner - c:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlagent.EXE" -i MICROSOFTSMLBIZ (file missing)
C:\Program Files\SpywareBot -> Adware.SpywareBot : No action taken.
C:\Program Files\SpywareBot\unins000.exe -> Adware.SpywareBot : No action taken.
C:\System Volume Information\_restore{6D5CDB89-28A2-49CD-8A2D-98AAF7B5F862}\RP438\A0112500.dll -> Backdoor.HacDef.do : No action taken.

If you don't kill them, you're not getting rid of them..


SpywareBot: This antispyware is a rogue program.


1.Click Start > Settings > Control Panel.
2.Next, open Add/Remove Programs and remove if listed:
SpywareBot

The other one is in system restore. This will get rid of that.




You need to create a new Clean restore point.

Note: This will remove all previous Restore Points

Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Restart your computer, turn it back on.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Remove the Check Turn off System Restore.
Click Apply, and then click OK.

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Check "Hide file extensions for known file types."
Under the "Hidden files" folder, Uncheck "Show hidden files and folders."
Check "Hide protected operating system files."
Click Apply, and then click OK.



If you dont have any programs like these, I would recommend that you get them.
Spywareblaster,
Spywareguard.
IE Spyads
They will add 1000's of sites to your resticted zone and block some hijacks from happening.

Also get a FREE FIREWALL and FREE ANTI VIRUS if you need one.

It is critical to have both a firewall and anti virus to protect your system.

Keep your system up to date and run Adaware & Spybot, once a week works, and hopefully you will be ok from here on. Both are available below.

Safe Surfing. :D

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein
Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

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Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoyote.org/index.php?showtopic=31418

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