What the Tech?! Free tech support Archive
This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

Fustrating JUPK nightmare

3 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Post #1
Hi

Can you help, Im so fustrated with jupk.com hijacking. :unsure:
Heres my HTJ and fixwareout reports?

Thanks.

Logfile of HijackThis v1.99.1
Scan saved at 11:47:50, on 01/12/2006
Platform: Windows 2000 SP3 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Citrix\GoToMyPC\g2svc.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\Citrix\GoToMyPC\g2comm.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Citrix\GoToMyPC\g2pre.exe
C:\Program Files\Citrix\GoToMyPC\g2tray.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\WINNT\system32\internat.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.msn.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.msn.com/
R3 - URLSearchHook: (no name) - {E5622C3F-5610-18B1-2F82-6CA7ED342518} - SAPSTR.dll (file missing)
R3 - URLSearchHook: (no name) - {F4AB39D2-485B-5DFA-40A6-1BF7DCBAB757} - TorontoMail.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [GoToMyPC] "C:\Program Files\Citrix\GoToMyPC\g2svc.exe" -logon
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKLM\..\Run: [Synchronization Manager] "mobsync.exe" /logon
O4 - HKLM\..\Run: [usbn] C:\WINNT\system32\usbn.exe -go -c33 -w2
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {33331111-1111-1111-1111-611111193457} -
O16 - DPF: {33331111-1111-1111-1111-611111193458} -
O16 - DPF: {33331111-1111-1111-1111-622221193458} -
O16 - DPF: {43331111-1111-1111-1111-611111195622} -
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1140099591777
O16 - DPF: {64311111-1111-1121-1111-111191113457} - file://c:\eied_s7.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1164883810485
O16 - DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - http://download.zonelabs.com/bin/promotion…canner37240.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{3CD2501B-66A7-42C5-B654-1C42C41033C8}: NameServer = 85.255.116.86,85.255.112.157
O17 - HKLM\System\CCS\Services\Tcpip\..\{61C4C427-1540-4109-8852-983A72B9D5F2}: NameServer = 85.255.116.86,85.255.112.157
O17 - HKLM\System\CCS\Services\Tcpip\..\{68BB211C-E109-467A-8B7E-D7AD3CB3F220}: NameServer = 85.255.116.86 85.255.112.157
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.116.86 85.255.112.157
O17 - HKLM\System\CS1\Services\Tcpip\..\{3CD2501B-66A7-42C5-B654-1C42C41033C8}: NameServer = 85.255.116.86,85.255.112.157
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.116.86 85.255.112.157
O17 - HKLM\System\CS2\Services\Tcpip\..\{3CD2501B-66A7-42C5-B654-1C42C41033C8}: NameServer = 85.255.116.86,85.255.112.157
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.116.86 85.255.112.157
O20 - Winlogon Notify: WRNotifier - C:\WINNT\SYSTEM32\WRLogonNTF.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: GoToMyPC - Unknown owner - C:\Program Files\Citrix\GoToMyPC\g2svc.exe" -service (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\SYSTEM32\SPOOL\DRIVERS\W32X86\3\HPZipm12.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe


Fixwareout ver 1.003
Last edited 8/11/2006
Post this report in the forums please

Reg Entries that were deleted
…

Microsoft ® Windows Script Host Version 5.6
Random Runs removed from HKLM
…

PLEASE NOTE, There WILL be LEGITIMATE FILES LISTED. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.

»»»»» Searching by size/names…

»»»»»
Search five digit cs, dm and jb files.
This WILL/CAN also list Legit Files, Submit them at Virustotal
C:\WINNT\SYSTEM32\CSXUR.EXE 51,735 2006-10-25
C:\WINNT\SYSTEM32\DMVHC.EXE 61,010 2002-07-22

Other suspects.
Directory of C:\WINNT\system32

»»»»» Misc files.

»»»»» Checking for older varients covered by the Rem3 tool.
Post #2
Hello and Welcome to the forum.

I suggest you do this:

You need To disable SpySweeper, it can stop our fix.
SpySweeper
[To disable SpySweeper Shields
  • Open SpySweeper.
  • Click Shield Settings on the right
    (or Shields on the left, depending what screen you're on).
  • Click Internet Explorer and uncheck all items.
  • Click Windows System and uncheck all items.
  • Click Hosts File and uncheck all items.
  • Click Startup Programs and uncheck all items.
  • Close SpySweeper.After all of the fixes are complete it is very important that you enable Real-time Protection again.

Please do not delete anything unless instructed to.



Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a Check in the box on the left side on these:

R3 - URLSearchHook: (no name) - {E5622C3F-5610-18B1-2F82-6CA7ED342518} - SAPSTR.dll (file missing)
R3 - URLSearchHook: (no name) - {F4AB39D2-485B-5DFA-40A6-1BF7DCBAB757} - TorontoMail.dll (file missing)
O2 - BHO: (no name) - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - (no file)
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)
O4 - HKCU\..\Run: [internat.exe] internat.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O16 - DPF: {33331111-1111-1111-1111-611111193457} -
O16 - DPF: {33331111-1111-1111-1111-611111193458} -
O16 - DPF: {33331111-1111-1111-1111-622221193458} -
O16 - DPF: {43331111-1111-1111-1111-611111195622} -
O17 - HKLM\System\CCS\Services\Tcpip\..\{3CD2501B-66A7-42C5-B654-1C42C41033C8}: NameServer = 85.255.116.86,85.255.112.157
O17 - HKLM\System\CCS\Services\Tcpip\..\{61C4C427-1540-4109-8852-983A72B9D5F2}: NameServer = 85.255.116.86,85.255.112.157
O17 - HKLM\System\CCS\Services\Tcpip\..\{68BB211C-E109-467A-8B7E-D7AD3CB3F220}: NameServer = 85.255.116.86 85.255.112.157
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.116.86 85.255.112.157
O17 - HKLM\System\CS1\Services\Tcpip\..\{3CD2501B-66A7-42C5-B654-1C42C41033C8}: NameServer = 85.255.116.86,85.255.112.157
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.116.86 85.255.112.157
O17 - HKLM\System\CS2\Services\Tcpip\..\{3CD2501B-66A7-42C5-B654-1C42C41033C8}: NameServer = 85.255.116.86,85.255.112.157
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.116.86 85.255.112.157

Close ALL windows and browsers except HijackThis and click "Fix checked"



Delete these Files if listed:
internat.exe
C:\WINNT\SYSTEM32\CSXUR.EXE
C:\WINNT\SYSTEM32\DMVHC.EXE



Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.


Reboot and "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.
Post #3
Thank you so very much, your fix seems to have resolved it.

Only strange thing I did notice that internat.exe seemed to recreate itself but its not in log file anymore!!

Heres my log as requested.

Logfile of HijackThis v1.99.1
Scan saved at 10:37:50, on 04/12/2006
Platform: Windows 2000 SP3 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Citrix\GoToMyPC\g2svc.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\Citrix\GoToMyPC\g2comm.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Citrix\GoToMyPC\g2pre.exe
C:\Program Files\Citrix\GoToMyPC\g2tray.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Hijackthis\HijackThis.exe
C:\WINNT\system32\NOTEPAD.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.msn.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.msn.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [GoToMyPC] "C:\Program Files\Citrix\GoToMyPC\g2svc.exe" -logon
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [usbn] C:\WINNT\system32\usbn.exe -go -c33 -w2
O4 - HKCU\..\Run: [SpybotSD TeaTimer] "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1140099591777
O16 - DPF: {64311111-1111-1121-1111-111191113457} - file://c:\eied_s7.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1164883810485
O16 - DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - http://download.zonelabs.com/bin/promotion…canner37240.cab
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: GoToMyPC - Unknown owner - C:\Program Files\Citrix\GoToMyPC\g2svc.exe" -service (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\SYSTEM32\SPOOL\DRIVERS\W32X86\3\HPZipm12.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
Post #4
Please do not delete anything unless instructed to.

Sorry I missed a couple:
usbn.exe X Adult content dialer,



Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a Check in the box on the left side on these:

O4 - HKLM\..\Run: [usbn] C:\WINNT\system32\usbn.exe -go -c33 -w2
O16 - DPF: {64311111-1111-1121-1111-111191113457} - file://c:\eied_s7.cab

Close ALL windows and browsers except HijackThis and click "Fix checked"


Delete these Files if listed:
C:\WINNT\system32\usbn.exe
c:\eied_s7.cab


Please go HERE and do a online scan.
Let me know what is found.

After scan, reboot and post a new HijackThis log

Also let me know how the computer is running now.
Post #5
Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoyote.org/index.php?showtopic=31418

The help you receive here is free. If you wish to show your appreciation, then you may donate to help keep us online.

Visit the CoyoteStore http://TomCoyote.org/coyotestore.php

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI