Help requested for "Perfect Codec" & assoc malware

Further to my first email, here is the rapport file from SmitFraudFix: SmitFraudFix v2.124 Scan done at 21:56:32.36, Mon 27/11/2006 Run from C:\Program Files\SmitfraudFix OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT Fix run in safe mode »»»»»»»»»»»»»»»»»»»»»»»» C:\ »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32 C:\WINDOWS\system32\jbtazy.dll FOUND ! »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Roger Hayman »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Roger Hayman\Application Data »»»»»»»»»»»»»»»»»»»»»»»» Start Menu C:\DOCUME~1\ALLUSE~1\STARTM~1\Online Security Guide.url FOUND ! C:\DOCUME~1\ALLUSE~1\STARTM~1\Security Troubleshooting.url FOUND ! »»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\ROGERH~1\FAVORI~1 »»»»»»»»»»»»»»»»»»»»»»»» Desktop C:\DOCUME~1\ALLUSE~1\DESKTOP\Online Security Guide.url FOUND ! C:\DOCUME~1\ALLUSE~1\DESKTOP\Security Troubleshooting.url FOUND ! »»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files C:\Program Files\VirusBursters\ FOUND ! »»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys »»»»»»»»»»»»»»»»»»»»»»»» Desktop Components [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0] "Source"="About:Home" "SubscribedURL"="About:Home" "FriendlyName"="My Current Home Page" »»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler] "{ab340860-fd81-4a65-b345-82eb77a66b5e}"="featherweed" [HKEY_CLASSES_ROOT\CLSID\{ab340860-fd81-4a65-b345-82eb77a66b5e}\InProcServer32] @="C:\WINDOWS\System32\jbtazy.dll" [HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{ab340860-fd81-4a65-b345-82eb77a66b5e}\InProcServer32] @="C:\WINDOWS\System32\jbtazy.dll" »»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs !!!Attention, following keys are not inevitably infected!!! [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows] "AppInit_DLLs"="" »»»»»»»»»»»»»»»»»»»»»»»» pe386-msguard-lzx32 »»»»»»»»»»»»»»»»»»»»»»»» Scanning wininet.dll infection »»»»»»»»»»»»»»»»»»»»»»»» End

Hi rogerxnz and Welcome to TomCoyote,

Thanks for the rapport.txt. Yep you caught it so let's carry on with the fix.

Here are the instructions for the AVG anti-spyware 7.5 in case you need this part.
Please download the trial version of AVG anti-spyware 7.5from here:
http://www.ewido.net/en/download/

• Install AVG anti-spyware anti-malware.
• When installing, under Additional Options uncheck Install background guard and Install scan via context menu.
• When you run AVG anti-spyware for the first time, you could get a warning "Database could not be found!". Click Ok.
• The program will prompt you to update. Click the Ok button.
• The program will now go to the main screen.

You will need to update AVG anti-spyware to the latest definition files.

• On the left-hand side of the main screen click the Update Button.
• Click on Start.

The update will start and a progress bar will show the updates being installed.
Once finished updating, close AVG.

If you are having problems with the updater, you can use this link to manually update ewido.
AVG anti-spyware manual updates. Make sure to close AVG anti-spyware before installing the update.
______________________________
Clean

Please print out or copy these instructions/tutorial to Notepad as the internet will not be (while in Safe Mode) available to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. If there's anything that you don't understand, ask your question(s) before moving on with the fixes.

Reboot your computer in Safe Mode.

• If the computer is running, shut down Windows, and then turn off the power.
• Wait 30 seconds, and then turn the computer on.
• Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
• Ensure that the Safe Mode option is selected.
• Press Enter. The computer then begins to start in Safe mode.
• Login on your usual account.

______________________________

Open the SmitfraudFix Folder, then double-click smitfraudfix.cmd file to start the tool.
Select option #2 - Clean by typing 2 and press Enter.
Wait for the tool to complete and disk cleanup to finish.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.

[external image: Posted Image]


The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.

A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. Reboot in Safe Mode.

The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.
______________________________

Clean out your Temporary Internet files. Proceed like this:

• Quit Internet Explorer and quit any instances of Windows Explorer.
• Click Start, click Control Panel, and then double-click Internet Options.
• On the General tab, click Delete Files under Temporary Internet Files.
• In the Delete Files dialog box, tick the Delete all offline content check box , and then click OK.
• On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
• Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
• Click OK.

Next Click Start, click Control Panel and then double-click Display. Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.

Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin.
______________________________

Close ALL open Windows / Programs / Folders. Please start AVG Anti-spyware, and run a full scan.

• Click on Scanner
• Click on Settings
  • Under How to scan all boxes should be checked
  • Under Unwanted Software all boxes should be checked
  • Under What to scan select Scan every file
  • Click on Ok
• Click on Complete System Scan to start the scan process.
• Let the program scan the machine.

If AVG Anti-spyware finds anything, it will pop up a notification. When it asks if you want to clean the first file, put a checkmark in the lower left corner of the box that says Perform action on all infections and put a checkmark in the box next to Create encrypted backup, then choose clean and click Ok.

Once the scan has completed, there will be a button located on the bottom of the screen named Save Report.

• Click Save Report button
• Save the report to your Desktop

Close AVG Anti-spyware and Reboot in Normal Mode.
______________________________
Please post:

• c:\rapport.txt
• AVG Anti-spyware log
• A new HijackThis log

Your may need several replies to post the requested logs, otherwise they might get cut off.

Hi Susan528 Thank you for your interest. I upload the files you asked for below and following. Incidentally, your instructions seem to refer to a previous version of AVG Anti-Spyware and some of the commands you refer to are no longer available or obvious. The version I used was v7.7.0.50. Anyway here is what I found: Rapport: SmitFraudFix v2.124 Scan done at 22:28:02.97, Wed 29/11/2006 Run from C:\Program Files\SmitfraudFix OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT Fix run in safe mode »»»»»»»»»»»»»»»»»»»»»»»» Before SmitFraudFix !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll »»»»»»»»»»»»»»»»»»»»»»»» Killing process »»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix GenericRenosFix by S!Ri »»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files »»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files »»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning Registry Cleaning done. »»»»»»»»»»»»»»»»»»»»»»»» After SmitFraudFix !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll »»»»»»»»»»»»»»»»»»»»»»»» End

Here is the AVG Anti-spyware log: ——————————————————— AVG Anti-Spyware - Scan Report ——————————————————— + Created at: 6:58:57 a.m. 30/11/2006 + Scan result: HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{c95fe080-8f5d-11d2-a20b-00aa003c157a} -> Adware.Generic : No action taken. C:\System Volume Information\_restore{CD0A9340-FF48-4F88-B30C-5592025C91C9}\RP115\A0017408.exe -> Adware.VirusBurst.c : No action taken. C:\System Volume Information\_restore{CD0A9340-FF48-4F88-B30C-5592025C91C9}\RP115\A0017406.dll -> Downloader.Small.dzp : No action taken. C:\Documents and Settings\Roger Hayman\Cookies\roger hayman@247realmedia[1].txt -> TrackingCookie.247realmedia : No action taken. C:\Documents and Settings\Roger Hayman\Cookies\roger hayman@admarketplace[2].txt -> TrackingCookie.Admarketplace : No action taken. C:\Documents and Settings\Roger Hayman\Cookies\roger hayman@advertising[1].txt -> TrackingCookie.Advertising : No action taken. C:\Documents and Settings\Roger Hayman\Cookies\roger hayman@bluestreak[1].txt -> TrackingCookie.Bluestreak : No action taken. C:\Documents and Settings\Roger Hayman\Cookies\roger hayman@doubleclick[1].txt -> TrackingCookie.Doubleclick : No action taken. C:\Documents and Settings\Roger Hayman\Cookies\roger hayman@estat[1].txt -> TrackingCookie.Estat : No action taken. C:\Documents and Settings\Roger Hayman\Cookies\roger [removed][1].txt -> TrackingCookie.Hitbox : No action taken. C:\Documents and Settings\Roger Hayman\Cookies\roger [removed][2].txt -> TrackingCookie.Hitbox : No action taken. C:\Documents and Settings\Roger Hayman\Cookies\roger hayman@hitbox[1].txt -> TrackingCookie.Hitbox : No action taken. C:\Documents and Settings\Roger Hayman\Cookies\roger hayman@hitbox[2].txt -> TrackingCookie.Hitbox : No action taken. C:\Documents and Settings\Roger Hayman\Cookies\roger hayman@questionmarket[2].txt -> TrackingCookie.Questionmarket : No action taken. C:\Documents and Settings\Roger Hayman\Cookies\roger [removed][2].txt -> TrackingCookie.Smartadserver : No action taken. C:\Documents and Settings\Roger Hayman\Cookies\roger hayman@webstat[1].txt -> TrackingCookie.Web-stat : No action taken. C:\Documents and Settings\Roger Hayman\Cookies\roger hayman@zedo[1].txt -> TrackingCookie.Zedo : No action taken. ::Report end

Hi rogerxnz,

How is that computer running now?

The AVG anti-spyware log shows "No action taken". Did you allow the AVG to quarantine/clean those items?

Let's run one more scan please.

Now run this online scan using Internet Explorer:
Kaspersky Online Scanner from http://www.kaspersky.com/virusscanner

Next Click on Launch Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.

• The program will launch and then begin downloading the latest definition files:
• Once the files have been downloaded click on NEXT
• Now click on Scan Settings
• In the scan settings make that the following are selected:
• Scan using the following Anti-Virus database:
• Standard
• Scan Options:
• Scan Archives
• Scan Mail Bases
• Click OK
• Now under select a target to scan:
• Select My Computer
• This will program will start and scan your system.
• The scan will take a while so be patient and let it run.
• Once the scan is complete it will display if your system has been infected.
• Now click on the Save as Text button:
• Save the file to your desktop.

Copy and paste that information from Kapersky in your next post along with a hijackthis log.

Hi Susan528 I think I did try to quarantine/delete the files in AVG Anti-spyware but I had a bit of trouble with your instructions because they did not match the dialogues in the version I was using. However, here is the Kaspersky log: ——————————————————————————- KASPERSKY ONLINE SCANNER REPORT Saturday, December 02, 2006 12:52:51 AM Operating System: Microsoft Windows XP Home Edition, Service Pack 1 (Build 2600) Kaspersky Online Scanner version: 5.0.83.0 Kaspersky Anti-Virus database last update: 1/12/2006 Kaspersky Anti-Virus database records: 233168 ——————————————————————————- Scan Settings: Scan using the following antivirus database: standard Scan Archives: true Scan Mail Bases: true Scan Target - My Computer: C:\ D:\ E:\ Scan Statistics: Total number of scanned objects: 37211 Number of viruses found: 1 Number of infected objects: 2 / 0 Number of suspicious objects: 0 Duration of the scan process: 00:28:19 Infected Object Name / Virus Name / Last Action C:\WINDOWS\system32\config\system.LOG Object is locked skipped C:\WINDOWS\system32\config\software.LOG Object is locked skipped C:\WINDOWS\system32\config\default.LOG Object is locked skipped C:\WINDOWS\system32\config\SECURITY Object is locked skipped C:\WINDOWS\system32\config\SAM Object is locked skipped C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped C:\WINDOWS\system32\config\SYSTEM Object is locked skipped C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped C:\WINDOWS\system32\config\DEFAULT Object is locked skipped C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped C:\WINDOWS\system32\h323log.txt Object is locked skipped C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped C:\WINDOWS\SchedLgU.Txt Object is locked skipped C:\WINDOWS\WindowsUpdate.log Object is locked skipped C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\607E3932.SIS Infected: Worm.SymbOS.Cabir.a skipped C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\61C175CF.SIS Infected: Worm.SymbOS.Cabir.a skipped C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2006-12-01_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\HPPHomePageActivity.log Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\HPPAppActivity.log Object is locked skipped C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\Roger Hayman\NTUSER.DAT Object is locked skipped C:\Documents and Settings\Roger Hayman\ntuser.dat.LOG Object is locked skipped C:\Documents and Settings\Roger Hayman\Local Settings\History\History.IE5\index.dat Object is locked skipped C:\Documents and Settings\Roger Hayman\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped C:\Documents and Settings\Roger Hayman\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\Roger Hayman\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\Roger Hayman\Cookies\index.dat Object is locked skipped C:\Documents and Settings\Roger Hayman\Application Data\Symantec\PendingAlertsQueue.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object is locked skipped C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPPolicy.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPStart.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPStop.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBValid.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBConfig.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBRefr.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBNotify.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetCfg.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetCfg2.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetUsr.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBStHash.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetLoc.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetDev.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBDetect.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBDebug.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBStMSI.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSMReg.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSMRSt.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSMNot.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped C:\Program Files\Norton AntiVirus\Savrt\0157NAV~.TMP Object is locked skipped C:\Program Files\Norton AntiVirus\Savrt\0626NAV~.TMP Object is locked skipped C:\Program Files\Norton AntiVirus\AVVirus.log Object is locked skipped C:\Program Files\Norton AntiVirus\AVApp.log Object is locked skipped C:\Program Files\Norton AntiVirus\AVError.log Object is locked skipped C:\System Volume Information\_restore{CD0A9340-FF48-4F88-B30C-5592025C91C9}\RP116\change.log Object is locked skipped Scan process completed.

Hello Roger,

Good work! Your logs appear to be clean. Kapersky shows quarantined files but those are no threat.

STEP 1.
======
System Restore for Windows XP
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)

• Turn off System Restore.
• On the Desktop, right-click My Computer.
• Click Properties.
• Click the System Restore tab.
• Check Turn off System Restore.
• Click Apply, and then click OK.

Reboot.

Turn ON System Restore.

• On the Desktop, right-click My Computer.
• Click Properties.
• Click the System Restore tab.
• UN-Check *Turn off System Restore*.
• Click Apply, and then click OK.

STEP 2.
======
DON’T BECOME OVERCONFIDENT WITH ANTIVIRUS APPLICATIONS INSTALLED!!!

http://forum.malwareremoval.com/viewtopic….39eba6ea0b5e8ee

Stay up to date on security patches and be extremely wary of clicking on links and attachments that arrive unbidden in instant messages and e-mail.

"The number one thing the majority of the malicious code we're seeing now does is disable or delete anti-virus and other security software," Dunham said. "In a lot of cases, once the user clicks on that attachment, it's already too late."

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

• Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
  
  
  Visit Microsoft's Update Site Frequently - It is important that you visit Windows Updates regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  
  
• Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.
  A tutorial on installing & using this product can be found here:
  Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers
  
  
• Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.
  A tutorial on installing & using this product can be found here:
  Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer
  
  
• Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
  A tutorial on installing & using this product can be found here:
  Using SpywareBlaster to protect your computer from Spyware and Malware
  
  
  Updating Java
  • Download the latest version of Java Runtime Environment (JRE) 5.0 Update 10.
  • Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-1_5_0_10-windowsi586-p.exe to install the newest version.
• Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
  
  
• More info on how to prevent malware you can also find here (By Tony Klein)

Follow this list and your potential for being infected again will reduce dramatically.

Thank you for allowing me to assist you.

Susan

Thank you, Susan, for your great help. I have made a donation! Roger

Thank you very much! I am glad we could help.

Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

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