What the Tech?! Free tech support Archive
This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

HiJack This Log

9 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Post #1
I have been having trouble with the firstadsolution adware and now the celladoor adware. I have Trend micro PC-Cillin which is up to date and the trial version of AVG Anti-spyware. Both are run on a reguler basis.

This one could take a while because I have been flogged by viruses a few times now.

My HJT log is below.

Logfile of HijackThis v1.99.1
Scan saved at 9:21:26 PM, on 16/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\USB Storage RW\shwicon.exe
C:\Windows\system32\HpSrvUI.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\WINDOWS\system32\ps2.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\VM_STI.EXE
C:\Program Files\OptusNet DSL Internet\DSC.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe
c:\progra~1\intern~1\iexplore.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Plaxo\2.11.1.5\PlaxoHelper.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.55flemingrd//
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - c:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-au\msntb.dll
O2 - BHO: (no name) - {C0D436F3-FF9D-6E12-937E-E46C8297B507} - C:\DOCUME~1\Simon\APPLIC~1\CAKEBU~1\poke byte.exe (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: ninemsn - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-au\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KYE_Showicon] "C:\Program Files\USB Storage RW\shwicon.exe" -t"KYE\USB Storage RW"
O4 - HKLM\..\Run: [hp Silent Service] C:\Windows\system32\HpSrvUI.exe
O4 - HKLM\..\Run: [hpScannerFirstBoot] c:\hp\drivers\scanners\scannerfb.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [DDCActiveMenu] "C:\Program Files\WildTangent\DDC\ActiveMenu\DDCActiveMenu.exe" -boot
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Ck6GC] C:\WINDOWS\kgkkg.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [BigDogPath] C:\WINDOWS\VM_STI.EXE VIMICRO USB PC Camera
O4 - HKLM\..\Run: [Desktop Service Centre] C:\Program Files\OptusNet DSL Internet\DSC.exe
O4 - HKLM\..\Run: [ImInstaller_IncrediMail] C:\DOCUME~1\Simon\LOCALS~1\Temp\ImInstaller\IncrediMail\incredimail_install[1].exe -startup -product IncrediMail
O4 - HKLM\..\Run: [Sitemfcdidoleggs] C:\Documents and Settings\All Users\Application Data\2mailsitemfcd\magsuser.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.11.1.5\PlaxoHelper.exe -a
O4 - HKCU\..\Run: [Hopebase] C:\Documents and Settings\Simon\Application Data\idle memo\Anti save noun.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: ConferenceRoom Java Client - http://olapps.qut.edu.au:8080/java/cr.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} (CInstall Class) - http://www.errorguard.com/installation/Install.cab
O16 - DPF: {2CFB52FD-7CF2-479C-BF65-B27F8A834F31} (SecureSession Class) - http://www.samsungtechwin.com/include/pki/SecuiTechIE.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200312…meInstaller.exe
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1133071510656
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
Post #2
Hi, Welcome to Tom Coyotes! I'm Angelfire777 and it'll be my pleasure to assist you in your problem. Researching Hijackthis logs could take sometime so please, be patient while I research a fix for you. Also, I have to let experts check my fixes first before bringing them to you. Please hold on.
Post #3
WildTangent asserts that the software bundle is safe, but many antispyware programs classify it as adware/spyware, mainly because it reports activity and games played to various servers. Some experts feel that WildTangent's software is safe but consider it to be foistware because it is often installed without the user's knowledge or express consent. It doesn't spy or deliver advertising, but it is generally unwanted. I recommend that you remove it.

If you decided to uninstall it, Go to Control Panel > Add or Remove Programs > uninstall the items in bold if found.

WildTangent

Reboot

_____________________________

*Run AVG Anti-Spyware
  • From the main AVG Anti-Spyware screen, click on Update, then click the Start update button.
  • After the update finishes (the status bar at the bottom will display "Update successful")
  • Exit AVG Anti-Spyware. DO NOT scan yet.
*Download ATF Cleaner by Atribune

DO NOT USE IT YET!!

_____________________________

Open HijackThis > choose Scan Only > Place a checkmark in the boxes beside these entries in bold.

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
O2 - BHO: (no name) - {C0D436F3-FF9D-6E12-937E-E46C8297B507} - C:\DOCUME~1\Simon\APPLIC~1\CAKEBU~1\poke byte.exe (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [Ck6GC] C:\WINDOWS\kgkkg.exe
O4 - HKLM\..\Run: [ImInstaller_IncrediMail] C:\DOCUME~1\Simon\LOCALS~1\Temp\ImInstaller\IncrediMail\incredimail_install[1].exe -startup -product IncrediMail
O4 - HKLM\..\Run: [Sitemfcdidoleggs] C:\Documents and Settings\All Users\Application Data\2mailsitemfcd\magsuser.exe
O4 - HKCU\..\Run: [Hopebase] C:\Documents and Settings\Simon\Application Data\idle memo\Anti save noun.exe
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} (CInstall Class) - http://www.errorguard.com/installation/Install.cab

Close your browsers and all open windows except for HijackThis, then click "Fix checked".

______________________________

Please Download NoLop to your desktop from one of the links below…
Link 1
Link 2
Link 3
  • First close any other programs you have running as this will require a reboot
  • Double click NoLop.exe to run it
    • Carefully type or copy and paste these series of characters into the lower text area labelled Insert CLSID Here. Include the {}:

      {C0D436F3-FF9D-6E12-937E-E46C8297B507}
  • Now click the button labelled "Search and Destroy"
    <>
  • When scanning is finished you will be prompted to reboot only if infected, Click OK
  • Now click the "REBOOT" Button.
  • A Message should popup from NoLop. If not, double click the program again and it will finish Please Post the contents of C:\NoLop.log along with a fresh HijackThis log
–If you receive an error, "mscomctl.ocx or one of its dependencies are not correctly registered," please download mscomctl.ocx to your system32 folder then rerun the program.–

______________________________

*You may want to print these instructions here or save them in notepad since you'll work offline.

Reboot into Safe Mode.

To enter Safe Mode..

Click Start > Turn Off Computer > Restart > Tap F8 key just before Windows starts to load, > This will bring up a Menu > Use your keyboard to scroll to Safe Mode> Hit enter.



*Configure your machine to view hidden files:

Windows XP
  • Click Start.
  • Open My Computer..
  • Select the Tools menu and click Folder Options.
  • Select the View Tab.
  • Under the "Hidden files and folders" heading select Show hidden files and folders.
  • Uncheck the Hide Protected Operating System Files Option.
  • Click Yes to confirm.
  • Click OK.
*Open Windows Explorer by hitting your Windows Key + E at the same time.
If you do not have a Windows Key, double click My Computer > Click the folders icon

Then navigate to these files and delete them:

C:\WINDOWS\kgkkg.exe


*Delete these folders:

C:\DOCUMEnts and settings\Simon\APPLICation data\CAKEBU~1 < C:\Documents and Settings\All Users\Application Data\2mailsitemfcd
C:\Documents and Settings\Simon\Application Data\idle memo

Delete the following folder if you have decided to uninstall WildTangent

C:\Program Files\WildTangent

*Empty your recycle bin.

__________________________
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main choose: Select All
  • Click the Empty Selected button.
If you use Firefox browser
  • Click Firefox at the top and choose:Select All
  • Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click
  • No at the prompt.
If you use Opera browser
  • Click Opera at the top and choose: Select All
  • Click the Empty Selected button.
  • NOTE:If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

Please run AVG AntiSpyware, and run a full scan as follow:

IMPORTANT: Do not open any other windows or programs while AVG AntiSpyware is scanning, it may interfere with the scanning process.
  • Launch AVG AntiSpyware by double-clicking the icon on your desktop.
  • Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
  • AVG AntiSpyware will now begin the scanning process, be patient this may take a little time.
    Once the scan is complete do the following:
  • If you have any infections you will prompted, then select "Apply all actions"
  • Next select the "Reports" icon at the top.
  • Select the "Save Report As" button in the lower left hand of the screen and save it to a text file on your system. (Make sure to remember where you saved that file, this is important).
  • Close AVG AntiSpyware.
  • Reboot to normal mode.
On your next reply, please include a fresh Hijackthis log, AVG AntiSpyware log, C:\NoLop.log and please tell us how your machine is running.
Post #4
Here are the log files from the NoLop and Hijack this scan. I have done all steps upto the end of NoLop. Am about to do the safe mode bit.

Thaks for your help with this, it is greatly appreciated.

NoLop! Log by Skate_Punk_21

Fix running from: C:\Documents and Settings\[removed]\Desktop
[18/11/2006]
[8:10:30 AM]

—Infection Files Found/Removed—
C:\Documents and Settings\Simon\Application Data\idle memo\Mp3 five lies.exe
C:\Documents and Settings\Simon\Application Data\idle memo\Tray Jump Dog Grim.exe
C:\Documents and Settings\Simon\Application Data\idle memo\zajwjihr.exe
C:\Documents and Settings\All Users\Application Data\2mailsitemfcd\magsuser.exe
C:\Documents and Settings\Simon\Application Data\idle memo\eozrhhtz.exe
C:\WINDOWS\tasks\278641AFB19A3323.job

Beginning Removal…
Rebooting…
Removing Lop's Leftover Files/Folders…
Editing Registry…
**Fix Complete!**

—Listing AppData sub directories—

C:\Documents and Settings\All Users\Application Data\Adobe
C:\Documents and Settings\All Users\Application Data\Biashidesupportbarb
C:\Documents and Settings\All Users\Application Data\Bvrp Software
C:\Documents and Settings\All Users\Application Data\Google
C:\Documents and Settings\All Users\Application Data\Microsoft
C:\Documents and Settings\All Users\Application Data\Msn6
C:\Documents and Settings\All Users\Application Data\Nview_profiles – EMPTY Directory
C:\Documents and Settings\All Users\Application Data\Quicktime
C:\Documents and Settings\All Users\Application Data\Sbsi
C:\Documents and Settings\All Users\Application Data\Sony Corporation
C:\Documents and Settings\All Users\Application Data\Symantec
C:\Documents and Settings\All Users\Application Data\Trymedia
C:\Documents and Settings\All Users\Application Data\Windows Genuine Advantage
C:\Documents and Settings\Default User\Application Data\Adobe
C:\Documents and Settings\Default User\Application Data\Identities
C:\Documents and Settings\Default User\Application Data\Intertrust
C:\Documents and Settings\Default User\Application Data\Microsoft
C:\Documents and Settings\Default User\Application Data\Sampleview – EMPTY Directory
C:\Documents and Settings\Default User\Application Data\Share-to-web Upload Folder – EMPTY Directory
C:\Documents and Settings\Default User\Application Data\Symantec
C:\Documents and Settings\Default User\Application Data\Veritas
C:\Documents and Settings\Localservice\Application Data\Microsoft
C:\Documents and Settings\Networkservice\Application Data\Microsoft
C:\Documents and Settings\Networkservice\Application Data\Symantec
C:\Documents and Settings\Owner\Application Data\Adobe
C:\Documents and Settings\Owner\Application Data\Arcsoft
C:\Documents and Settings\Owner\Application Data\Help – EMPTY Directory
C:\Documents and Settings\Owner\Application Data\Icq
C:\Documents and Settings\Owner\Application Data\Icqlite
C:\Documents and Settings\Owner\Application Data\Identities
C:\Documents and Settings\Owner\Application Data\Intertrust
C:\Documents and Settings\Owner\Application Data\Macromedia
C:\Documents and Settings\Owner\Application Data\Microsoft
C:\Documents and Settings\Owner\Application Data\Sampleview – EMPTY Directory
C:\Documents and Settings\Owner\Application Data\Share-to-web Upload Folder – EMPTY Directory
C:\Documents and Settings\Owner\Application Data\Sony Corporation
C:\Documents and Settings\Owner\Application Data\Symantec
C:\Documents and Settings\Owner\Application Data\Veritas
C:\Documents and Settings\Simon\Application Data\Adobe
C:\Documents and Settings\Simon\Application Data\Adobeum
C:\Documents and Settings\Simon\Application Data\Arcsoft
C:\Documents and Settings\Simon\Application Data\Cakebuildexit – EMPTY Directory
C:\Documents and Settings\Simon\Application Data\Google
C:\Documents and Settings\Simon\Application Data\Help – EMPTY Directory
C:\Documents and Settings\Simon\Application Data\Icq
C:\Documents and Settings\Simon\Application Data\Identities
C:\Documents and Settings\Simon\Application Data\Intertrust
C:\Documents and Settings\Simon\Application Data\Lavasoft – EMPTY Directory
C:\Documents and Settings\Simon\Application Data\Macromedia
C:\Documents and Settings\Simon\Application Data\Microsoft
C:\Documents and Settings\Simon\Application Data\Mozilla
C:\Documents and Settings\Simon\Application Data\Msn6 – EMPTY Directory
C:\Documents and Settings\Simon\Application Data\Openoffice.org2
C:\Documents and Settings\Simon\Application Data\Sampleview – EMPTY Directory
C:\Documents and Settings\Simon\Application Data\Share-to-web Upload Folder – EMPTY Directory
C:\Documents and Settings\Simon\Application Data\Sony Corporation
C:\Documents and Settings\Simon\Application Data\Sun
C:\Documents and Settings\Simon\Application Data\Symantec
C:\Documents and Settings\Simon\Application Data\Talkback
C:\Documents and Settings\Simon\Application Data\Thunderbird
C:\Documents and Settings\Simon\Application Data\Veritas



Logfile of HijackThis v1.99.1
Scan saved at 8:37:29 AM, on 18/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\USB Storage RW\shwicon.exe
C:\Windows\system32\HpSrvUI.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\VERITAS Software\Update Manager\sgtray.exe
C:\WINDOWS\system32\ps2.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\VM_STI.EXE
C:\Program Files\OptusNet DSL Internet\DSC.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Plaxo\2.11.1.5\PlaxoHelper.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\PROGRA~1\TRENDM~1\INTERN~1\PCCGUIDE.EXE
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\Documents and Settings\Simon\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.55flemingrd//
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - c:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-au\msntb.dll
O3 - Toolbar: ninemsn - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-au\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KYE_Showicon] "C:\Program Files\USB Storage RW\shwicon.exe" -t"KYE\USB Storage RW"
O4 - HKLM\..\Run: [hp Silent Service] C:\Windows\system32\HpSrvUI.exe
O4 - HKLM\..\Run: [hpScannerFirstBoot] c:\hp\drivers\scanners\scannerfb.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [DDCActiveMenu] "C:\Program Files\WildTangent\DDC\ActiveMenu\DDCActiveMenu.exe" -boot
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [BigDogPath] C:\WINDOWS\VM_STI.EXE VIMICRO USB PC Camera
O4 - HKLM\..\Run: [Desktop Service Centre] C:\Program Files\OptusNet DSL Internet\DSC.exe
O4 - HKLM\..\Run: [ImInstaller_IncrediMail] C:\DOCUME~1\Simon\LOCALS~1\Temp\ImInstaller\IncrediMail\incredimail_install[1].exe -startup -product IncrediMail
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.11.1.5\PlaxoHelper.exe -a
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: ConferenceRoom Java Client - http://olapps.qut.edu.au:8080/java/cr.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2CFB52FD-7CF2-479C-BF65-B27F8A834F31} (SecureSession Class) - http://www.samsungtechwin.com/include/pki/SecuiTechIE.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200312…meInstaller.exe
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1133071510656
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
Post #5
Hi mate,

Below are the latest scans. The PC seems to be running a bit more smoothly now, but is still taking a long to load everything at startup. I prob just have too many things in the startup menu. The firstadsolution thing has gone though which is a start.

Cheers,


———————————————————
AVG Anti-Spyware - Scan Report
———————————————————

+ Created at: 4:21:08 PM 18/11/2006

+ Scan result:



C:\System Volume Information\_restore{025B975B-FBD3-4DE0-899E-8E330F2E4991}\RP1010\A0055006.dll -> Adware.Relevance : Ignored.


::Report end


Logfile of HijackThis v1.99.1
Scan saved at 4:26:48 PM, on 18/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\USB Storage RW\shwicon.exe
C:\Windows\system32\HpSrvUI.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\VERITAS Software\Update Manager\sgtray.exe
C:\WINDOWS\system32\ps2.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\VM_STI.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\OptusNet DSL Internet\DSC.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Winamp\winampa.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Plaxo\2.11.1.5\PlaxoHelper.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Simon\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.55flemingrd//
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - c:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-au\msntb.dll
O3 - Toolbar: ninemsn - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-au\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KYE_Showicon] "C:\Program Files\USB Storage RW\shwicon.exe" -t"KYE\USB Storage RW"
O4 - HKLM\..\Run: [hp Silent Service] C:\Windows\system32\HpSrvUI.exe
O4 - HKLM\..\Run: [hpScannerFirstBoot] c:\hp\drivers\scanners\scannerfb.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [DDCActiveMenu] "C:\Program Files\WildTangent\DDC\ActiveMenu\DDCActiveMenu.exe" -boot
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [BigDogPath] C:\WINDOWS\VM_STI.EXE VIMICRO USB PC Camera
O4 - HKLM\..\Run: [Desktop Service Centre] C:\Program Files\OptusNet DSL Internet\DSC.exe
O4 - HKLM\..\Run: [ImInstaller_IncrediMail] C:\DOCUME~1\Simon\LOCALS~1\Temp\ImInstaller\IncrediMail\incredimail_install[1].exe -startup -product IncrediMail
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.11.1.5\PlaxoHelper.exe -a
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: ConferenceRoom Java Client - http://olapps.qut.edu.au:8080/java/cr.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2CFB52FD-7CF2-479C-BF65-B27F8A834F31} (SecureSession Class) - http://www.samsungtechwin.com/include/pki/SecuiTechIE.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200312…meInstaller.exe
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1133071510656
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe

There is no NoLop log as there was no infection found the second time around.


Cheers,

Monty
Post #6
You have remnants of Norton Internet Security which you probably uninstalled before. Please use THIS tool to completely remove all the Norton related products on your machine.

Make sure you can still view your hidden files.

Open Windows Explorer by hitting your Windows Key + E at the same time.
*If you do not have a Windows Key, double click My Computer > Click the folders icon

Then navigate to these folders and delete them:

C:\Documents and Settings\All Users\Application Data\Biashidesupportbarb
C:\Documents and Settings\Simon\Application Data\Cakebuildexit

Empty your Recycle Bin.
____________________________

*HijackThis needs to be in its own folder:

a.) While in your Desktop, right click in the background > Go to New > click Folder > Name the Folder HJT

b.) After creating the folder, find your HijackThis.exe (it looks like a detonator with some dynamites). Then, drag and drop that file to the new folder you created.


*Open HijackThis > choose Scan Only > Place a checkmark in the boxes beside these entries in bold.

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =


Since the following entry is running from your temporary folder, it is unneeded by your system.

O4 - HKLM\..\Run: [ImInstaller_IncrediMail] C:\DOCUME~1\Simon\LOCALS~1\Temp\ImInstaller\IncrediMail\incredimail_install[1].exe -startup -product IncrediMail


Close your browsers and all open windows except for HijackThis, then click "Fix checked".

______________________________

*Your Java is out of date….
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version Java components.
  • Click Start > Control Panel
  • Click Add/Remove Programs
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove button.
  • Repeat as many times as necessary to remove all versions of Java.
  • Reboot your computer once all Java components are removed.
Then download Java Runtime Environment 5.0 Update 9, and install it to your computer.

Reboot


*Run Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then start to download the latest Definition Files.
  • Once the Scanner is installed and the definitions downloaded, click Next.
  • Now click on Scan Settings.
  • In the Scan Settings, make that the following are selected:
    o Scan using the following Anti-Virus database:
    + Extended (If available otherwise Standard)
    o Scan Options:
    + Scan Archives
    + Scan Mail Bases
  • Click OK.
  • Now under select a target to scan select My Computer.
  • The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button:
  • Save the file to your Desktop.
_____________________________
On your next reply, please post a fresh HijackThis log and kaspersky log.
Post #7
Hi there, I have done all that you suggested and have done the fresh scans. Below are the logs. My PC is running a lot more smoothly now., thanks.

Logfile of HijackThis v1.99.1
Scan saved at 6:11:12 AM, on 21/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\USB Storage RW\shwicon.exe
C:\Windows\system32\HpSrvUI.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\WINDOWS\system32\ps2.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\VM_STI.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\OptusNet DSL Internet\DSC.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\Program Files\Plaxo\2.11.1.5\PlaxoHelper.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PCCGUIDE.EXE
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Simon\Desktop\Virus cleanup\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.55flemingrd//
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - c:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-au\msntb.dll
O3 - Toolbar: ninemsn - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-au\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KYE_Showicon] "C:\Program Files\USB Storage RW\shwicon.exe" -t"KYE\USB Storage RW"
O4 - HKLM\..\Run: [hp Silent Service] C:\Windows\system32\HpSrvUI.exe
O4 - HKLM\..\Run: [hpScannerFirstBoot] c:\hp\drivers\scanners\scannerfb.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [DDCActiveMenu] "C:\Program Files\WildTangent\DDC\ActiveMenu\DDCActiveMenu.exe" -boot
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [BigDogPath] C:\WINDOWS\VM_STI.EXE VIMICRO USB PC Camera
O4 - HKLM\..\Run: [Desktop Service Centre] C:\Program Files\OptusNet DSL Internet\DSC.exe
O4 - HKLM\..\Run: [ImInstaller_IncrediMail] C:\DOCUME~1\Simon\LOCALS~1\Temp\ImInstaller\IncrediMail\incredimail_install[1].exe -startup -product IncrediMail
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.11.1.5\PlaxoHelper.exe -a
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: ConferenceRoom Java Client - http://olapps.qut.edu.au:8080/java/cr.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2CFB52FD-7CF2-479C-BF65-B27F8A834F31} (SecureSession Class) - http://www.samsungtechwin.com/include/pki/SecuiTechIE.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200312…meInstaller.exe
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1133071510656
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe



——————————————————————————-
KASPERSKY ONLINE SCANNER REPORT
Tuesday, November 21, 2006 6:08:29 AM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.83.0
Kaspersky Anti-Virus database last update: 20/11/2006
Kaspersky Anti-Virus database records: 229275
——————————————————————————-

Scan Settings:
Scan using the following antivirus database: standard
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\

Scan Statistics:
Total number of scanned objects: 154808
Number of viruses found: 10
Number of infected objects: 19 / 0
Number of suspicious objects: 4
Duration of the scan process: 04:14:08

Infected Object Name / Virus Name / Last Action
C:\6Ta02448/Aptiva old files/outlook.pst/Personal Folders/Inbox/25 Apr 2002 22:25 from Ann Webber:Re: Re: Jim Thimons cancelled.html Suspicious: Exploit.HTML.Iframe.FileDownload skipped
C:\6Ta02448/Aptiva old files/outlook.pst/Personal Folders/Inbox/25 Apr 2002 22:25 from Ann Webber:Re: Re: Jim Thimons cancelled/NEWS_DOC.DOC.scr Infected: Email-Worm.Win32.BadtransII skipped
C:\6Ta02448/Aptiva old files/outlook.pst/Personal Folders/Sent Items/26 Apr 2002 23:38 to Ann Webber:Re: Re: Jim Thimons cancelled.html Suspicious: Exploit.HTML.Iframe.FileDownload skipped
C:\6Ta02448/Aptiva old files/outlook.pst Infected: Exploit.HTML.Iframe.FileDownload skipped
C:\6Ta02448 ZIP: infected - 2, suspicious - 2 skipped
C:\Aptiva old files.zip/Aptiva old files/outlook.pst/Personal Folders/Inbox/25 Apr 2002 22:25 from Ann Webber:Re: Re: Jim Thimons cancelled.html Suspicious: Exploit.HTML.Iframe.FileDownload skipped
C:\Aptiva old files.zip/Aptiva old files/outlook.pst/Personal Folders/Inbox/25 Apr 2002 22:25 from Ann Webber:Re: Re: Jim Thimons cancelled/NEWS_DOC.DOC.scr Infected: Email-Worm.Win32.BadtransII skipped
C:\Aptiva old files.zip/Aptiva old files/outlook.pst/Personal Folders/Sent Items/26 Apr 2002 23:38 to Ann Webber:Re: Re: Jim Thimons cancelled.html Suspicious: Exploit.HTML.Iframe.FileDownload skipped
C:\Aptiva old files.zip/Aptiva old files/outlook.pst Infected: Exploit.HTML.Iframe.FileDownload skipped
C:\Aptiva old files.zip ZIP: infected - 2, suspicious - 2 skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\user.dmp Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Simon\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Simon\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Simon\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Simon\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Simon\Local Settings\History\History.IE5\MSHist012006112020061121\index.dat Object is locked skipped
C:\Documents and Settings\Simon\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Simon\My Documents\Army\ASC and other Arty TMP's\Ninox\Lesson Plans and Powerpoint\LESSON PLANS\Lesson Plan RAInf Fieldcraft.doc Infected: Virus.MSWord.Class.d skipped
C:\Documents and Settings\Simon\My Documents\Army\ASC and other Arty TMP's\Ninox\NFE 2000.zip/Lesson Plans and Powerpoint/LESSON PLANS/Lesson Plan RAInf Fieldcraft.doc Infected: Virus.MSWord.Class.d skipped
C:\Documents and Settings\Simon\My Documents\Army\ASC and other Arty TMP's\Ninox\NFE 2000.zip ZIP: infected - 1 skipped
C:\Documents and Settings\Simon\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Simon\ntuser.dat.LOG Object is locked skipped
C:\NoLopBackups\Mp3 Five Lies.exe.04.infected Infected: Trojan-Downloader.Win32.Swizzor.fg skipped
C:\NoLopBackups\Tray Jump Dog Grim.exe.05.infected Infected: Trojan-Downloader.Win32.Swizzor.dv skipped
C:\NoLopBackups\Zajwjihr.exe.06.infected Infected: Trojan-Downloader.Win32.Swizzor.dv skipped
C:\Program Files\Norton AntiVirus\Quarantine\25827889.exe Infected: Trojan-Dropper.Win32.Delf.z skipped
C:\Program Files\Norton AntiVirus\Quarantine\3F5E59E7 Infected: Email-Worm.Win32.Bagle.ai skipped
C:\Program Files\Norton AntiVirus\Quarantine\46911241.com Infected: Email-Worm.Win32.Magistr.b skipped
C:\Program Files\Norton AntiVirus\Quarantine\5E5512F3 Infected: Email-Worm.Win32.Zafi.b skipped
C:\Program Files\Norton AntiVirus\Quarantine\764A0F2C/[From [removed]][Date Mon, 06 Dec 2004 02:58:31 GMT]/re_mail_9829.DOC.scr Infected: Email-Worm.Win32.Sober.i skipped
C:\Program Files\Norton AntiVirus\Quarantine\764A0F2C Mail: infected - 1 skipped
C:\Program Files\Norton AntiVirus\Quarantine\764A0F2C CryptFF: infected - 1 skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\WINDOWS\$NtUninstallKB822603$\usbccgp.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB824141$\user32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB824141$\win32k.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB828028$\msasn1.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828035$\msgsvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828035$\wkssvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\catsrv.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\catsrvut.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\clbcatex.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\clbcatq.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\colbact.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comadmin.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comrepl.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comsvcs.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comuid.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\es.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\migregdb.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\msdtcprx.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\msdtctm.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\msdtcuiu.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\mtxclu.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\mtxoci.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\ole32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\rpcrt4.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\rpcss.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\txflog.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\callcont.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\gdi32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\h323.tsp Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\h323msp.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\helpctr.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\ipnathlp.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\lsasrv.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\mf3216.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\msasn1.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\msgina.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\mst120.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\netapi32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\nmcom.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\rtcdll.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\schannel.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\dao360.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\expsrv.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msexch40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msexcl40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjet40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjetol1.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjetoledb40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjint40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjter40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjtes40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msltus40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\mspbde40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msrd2x40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msrd3x40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msrepl40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\mstext40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\mswdat10.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\mswstr10.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msxbde40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\vbajet32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\fldrclnr.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\shell32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\shlwapi.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\sxs.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\xpsp2res.dll Object is locked skipped
C:\WINDOWS\$NtUninstallQ828026$\msdxm.ocx Object is locked skipped
C:\WINDOWS\$NtUninstallQ828026$\wmpcore.dll Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.


Thanks again for you help.

Monty
Post #8
It seems that you still have remnants of Norton there even after you ran the removal tool.. Let's remove it manually.


*Open HijackThis > choose Scan Only > Place a checkmark in the boxes beside these entries in bold.

O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)

Close your browsers and all open windows except for HijackThis, then click "Fix checked".


*Open notepad.
Copy and paste the text inside the Code Box below into Notepad
Choose File > Save As and under "Save as type", choose "All Files".
Type delservices.bat in the File name and save it to your desktop. 

@echo off
sc stop "Automatic LiveUpdate Scheduler"
sc delete "Automatic LiveUpdate Scheduler"

Locate delservices.bat on your Desktop and double-click on it.

___________________________________

*Open Windows Explorer by hitting your Windows Key + E at the same time.
If you do not have a Windows Key, double click My Computer > Click the folders icon


*Do you recognize the following files? It seems that there are webpages from your Outlook Express inbox that are suspicious.. If you do not know where these zip files came from, please delete them.

C:\6Ta02448.zip
C:\Aptiva old files.zip


*The following files were flagged by kaspersky as virus.. If you didn't create these files and documents, please delete them..

C:\Documents and Settings\Simon\My Documents\Army\ASC and other Arty TMP's\Ninox\Lesson Plans and Powerpoint\LESSON PLANS\Lesson Plan RAInf Fieldcraft.doc
C:\Documents and Settings\Simon\My Documents\Army\ASC and other Arty TMP's\Ninox\NFE 2000.zip


*You may delete NoLop's backup folder since the infection has been cleared already.

C:\NoLopBackups


*Delete this remnant from Norton too:

C:\Program Files\Norton AntiVirus

Empty your Recycle bin.

Reboot and post a fresh HijackThis log please.
Post #9
Here is the HJT log from the latest removals. My PC is running a lot more smoothly now. Cheers.

Logfile of HijackThis v1.99.1
Scan saved at 5:32:13 PM, on 22/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\USB Storage RW\shwicon.exe
C:\Windows\system32\HpSrvUI.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\WINDOWS\system32\ps2.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\VM_STI.EXE
C:\Program Files\OptusNet DSL Internet\DSC.exe
C:\Program Files\Winamp\winampa.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\Program Files\Plaxo\2.11.1.5\PlaxoHelper.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PCCGUIDE.EXE
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\Documents and Settings\Simon\Desktop\Virus cleanup\HJT\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.55flemingrd//
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - c:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-au\msntb.dll
O3 - Toolbar: ninemsn - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-au\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KYE_Showicon] "C:\Program Files\USB Storage RW\shwicon.exe" -t"KYE\USB Storage RW"
O4 - HKLM\..\Run: [hp Silent Service] C:\Windows\system32\HpSrvUI.exe
O4 - HKLM\..\Run: [hpScannerFirstBoot] c:\hp\drivers\scanners\scannerfb.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [DDCActiveMenu] "C:\Program Files\WildTangent\DDC\ActiveMenu\DDCActiveMenu.exe" -boot
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [BigDogPath] C:\WINDOWS\VM_STI.EXE VIMICRO USB PC Camera
O4 - HKLM\..\Run: [Desktop Service Centre] C:\Program Files\OptusNet DSL Internet\DSC.exe
O4 - HKLM\..\Run: [ImInstaller_IncrediMail] C:\DOCUME~1\Simon\LOCALS~1\Temp\ImInstaller\IncrediMail\incredimail_install[1].exe -startup -product IncrediMail
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.11.1.5\PlaxoHelper.exe -a
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: ConferenceRoom Java Client - http://olapps.qut.edu.au:8080/java/cr.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2CFB52FD-7CF2-479C-BF65-B27F8A834F31} (SecureSession Class) - http://www.samsungtechwin.com/include/pki/SecuiTechIE.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200312…meInstaller.exe
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1133071510656
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
Post #10
Congratulations! Your log looks clean!

Configure Windows Xp to hide system files:
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View Tab.
  • Under the Hidden files and folders heading, select Do not show hidden files and folders.
  • Check the Hide protected operating system files option.
  • Click Yes to confirm.
  • Click OK.
_______________________
This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • Select the More options tab
  • Choose the option to clean up system restore and OK it.

    This will remove all restore points except the new one you just created.
______________________
Here are some free programs I recommend that could help you improve your pc's security.

Adaware
~You can download it from here
~There is a tutorial on how to use Adaware properly here

Spybot Search and Destroy
~You can download it from here . Just choose a mirror and off you go.
~There is also a tutorial on how to use Spybot properly here

Install Spyware Guard
~You can download it from here
~You can read the tutorial on how to use Spyware Guard here

Install WinPatrol
~You can download it from here
~You can get some information about how WinPatrol works here

Note: Make sure you update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.

Please check out Tony Klein's article "How did I get infected in the first place?"

Happy safe surfing!
Post #11
Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoyote.org/index.php?showtopic=31418

The help you receive here is free. If you wish to show your appreciation, then you may donate to help keep us online.

Visit the CoyoteStore http://TomCoyote.org/coyotestore.php

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI