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Spyware / Malware / Virus Removal

Can't access Windows Update or Housecall with IE

3 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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I first noticed a problem when I tried to update Windows. I would get to the download screen and then IE would crash. The same thing would happen when I tried to use Trendmicro's Housecall. I was able to get Housecall to work using an old copy of Mozilla. Housecall detects (but will not remove) two trojans:

Troj_agent.drv aka C:\windows\system32\vmmdiag32.exe
Tspy_agent.egp aka C:\windows\system32\wmdconf32.dll

I've tried to manually delete but the system won't let me. I have used this site a while ago and have been virus free for a long time. I guess I got lazy about windows update and doing the virus and spyware scans. I'm not as smart as I once thought I was so please help.




Logfile of HijackThis v1.99.1
Scan saved at 9:53:06 AM, on 11/12/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sony\VAIO Media Music Server\SSSvr.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Sony\Photo Server 20\appsrv\PicAppSrv.exe
C:\WINDOWS\LTSMMSG.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\SV_Httpd.exe
C:\WINDOWS\System32\WScript.exe
C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
D:\Program Files\GE\97769 Dual Scroll Optical Mouse\Amoumain.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2K1.EXE
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\PeoplePC\ISP6330\Browser\Bartshel.exe
C:\Program Files\Sony\VAIO Action Setup\VAServ.exe
C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\sv_httpd.exe
C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
C:\PROGRA~1\PeoplePC\ISP6330\Browser\PPShared.exe
c:\progra~1\Support.com\client\bin\tgcmd.exe
C:\Program Files\PeoplePC\ISP6330\Browser\Bartshel.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\mozilla.org\Mozilla\mozilla.exe
C:\Program Files\PeoplePC Accelerated\PeoplePC.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.peoplepc.com/search
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp/def…//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://home.peoplepc.com/search
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/def…//www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
F2 - REG:system.ini: Shell=Explorer.exe vmmdiag32.exe
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\adobe\acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PeoplePC ScamGuard - {7E3659A6-4BC5-4d93-B3FD-8B5ACC2FEDED} - C:\Program Files\PeoplePC\Toolbar\ScamGrd.dll
O2 - BHO: PeoplePal Toolbar - {A8FB8EB3-183B-4598-924D-86F0E5E37085} - C:\Program Files\PeoplePC\Toolbar\PPCToolbar.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: PeoplePal Toolbar - {A8FB8EB3-183B-4598-924D-86F0E5E37085} - C:\Program Files\PeoplePC\Toolbar\PPCToolbar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\lserver\server.vbs
O4 - HKLM\..\Run: [CleanupProgram] C:\Sonysys\cleanup.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [WheelMouse] Amoumain.exe
O4 - HKLM\..\Run: [EPSON Stylus Photo RX500] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2K1.EXE /P24 "EPSON Stylus Photo RX500" /O6 "USB001" /M "Stylus Photo RX500"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [Bart Station] C:\Program Files\PeoplePC\ISP6330\BIN\PPCOLink.exe -STATION
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] d:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: VAIO Action Setup (Server).lnk = ?
O8 - Extra context menu item: Refresh Pa&ge with Full Quality - C:\Program Files\PeoplePC Accelerated\pac-page.html
O8 - Extra context menu item: Refresh Pi&cture with Full Quality - C:\Program Files\PeoplePC Accelerated\pac-image.html
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {02CF1781-EA91-4FA5-A200-646E8241987C} (VaioInfo.CMClass) - http://esupport.sony.com/VaioInfo.CAB
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecal…ivex/hcImpl.cab
O16 - DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} (AcDcToday Control) - file://D:\Program Files\AutoCAD 2002\AcDcToday.ocx
O16 - DPF: {AE563720-B4F5-11D4-A415-00108302FDFD} (NOXLATE-BANR) - file://D:\Program Files\AutoCAD 2002\InstBanr.ocx
O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} (InstaFred) - file://D:\Program Files\AutoCAD 2002\InstFred.ocx
O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://D:\Program Files\AutoCAD 2002\AcPreview.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{11A2D2B8-5635-4AE2-9740-BA3862605931}: NameServer = 209.244.0.3 209.244.0.4
O20 - AppInit_DLLs: C:\WINDOWS\System32\syst1.dll
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: VAIO Media Music Server (Application) (VAIOMediaPlatform-MusicServer-AppServer) - Unknown owner - C:\Program Files\Sony\VAIO Media Music Server\SSSvr.exe" /Service=VAIOMediaPlatform-MusicServer-AppServer /DisplayName="VAIO Media Music Server (Application) (file missing)
O23 - Service: VAIO Media Music Server (HTTP) (VAIOMediaPlatform-MusicServer-HTTP) - Unknown owner - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\sv_httpd.exe" /Service=VAIOMediaPlatform-MusicServer-HTTP /RegRoot="Software\Sony Corporation\VAIO Media Platform\2.0" /RegExt="Applications\MusicServer\HTTP (file missing)
O23 - Service: VAIO Media Music Server (UPnP) (VAIOMediaPlatform-MusicServer-UPnP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
O23 - Service: VAIO Media Photo Server (Application) (VAIOMediaPlatform-PhotoServer-AppServer) - Unknown owner - C:\Program Files\Sony\Photo Server 20\appsrv\PicAppSrv.exe
O23 - Service: VAIO Media Photo Server (HTTP) (VAIOMediaPlatform-PhotoServer-HTTP) - Unknown owner - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-PhotoServer-HTTP /RegRoot="Software\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Applications\PhotoServer\HTTP (file missing)
O23 - Service: VAIO Media Photo Server (UPnP) (VAIOMediaPlatform-PhotoServer-UPnP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
pmcr36e

Welcome to Tom Coyote :)

Sorry for the delay :(

1. Download this file - combofix.exe
2. Double click combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you. Post that log in your next reply

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Thanks bamajim
Thanks for the reply, here is the ComboFix log: ComboFix 06.11.22 - Running from: "C:\Documents and Settings\Max McDonald\Desktop" (((((((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) C:\Documents and Settings\Max McDonald\Application Data\Install.dat C:\Documents and Settings\All Users\Documents\Settings ((((((((((((((((((((((((((((((( Files Created from 2006-10-22 to 2006-11-22 )))))))))))))))))))))))))))))))))) 2006-11-21 21:53 5,649 –a—— C:\WINDOWS\system32\vmmdiag32.exe 2006-11-21 21:20 d——– C:\Program Files\FrontierSH 2006-11-21 21:20 d——– C:\Program Files\FrontierBA 2006-11-12 11:27 d——– C:\Program Files\Mozilla Firefox 2006-11-12 09:52 d——– C:\HJT 2006-11-11 18:08 52,736 ——— C:\WINDOWS\system32\ltremove.exe 2006-11-11 17:57 509,353 –a—— C:\WINDOWS\system32\drivers\ltmdmnt.sys 2006-11-06 16:47 d——– C:\WINDOWS\Sun 2006-11-06 16:47 d——– C:\Documents and Settings\Max McDonald\Application Data\Sun 2006-11-06 16:39 105,168 –a—— C:\WINDOWS\MozillaUninstall.exe 2006-11-06 16:38 105,168 –a—— C:\WINDOWS\GREUninstall.exe 2006-11-06 16:38 d——– C:\Program Files\mozilla.org 2006-11-06 16:38 d——– C:\Program Files\Common Files\mozilla.org 2006-10-30 07:24 d——– C:\Documents and Settings\Max McDonald\.housecall6.6 2006-10-30 06:45 d——– C:\Program Files\Common Files\mozilla(2).org 2006-10-30 06:45 d——– C:\Documents and Settings\Max McDonald\Application Data\Mozilla 2006-10-23 08:00 4,096 -rah—– C:\WINDOWS\system32\syst1.dll 2006-10-23 08:00 10,637 -r-h—– C:\WINDOWS\system32\win_y10.exe (((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))) 2006-11-21 21:50 ——– d——– C:\Program Files\Internet Explorer 2006-11-21 21:27 ——– d——– C:\Program Files\Java 2006-11-06 16:38 ——– d——– C:\Program Files\Common Files 2006-10-23 08:00 10745 -r-h—– C:\WINDOWS\system32\systy.exe 2006-10-12 20:13 ——– d—s—- C:\Documents and Settings\Max McDonald\Application Data\Microsoft 2006-10-12 15:05 ——– d——– C:\Documents and Settings\Max McDonald\Application Data\ScamGuard 2006-10-12 15:03 ——– d——– C:\Program Files\PeoplePC Accelerated 2006-10-11 15:33 ——– d——– C:\Program Files\PeoplePC (((((((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))) *Note* empty entries are not shown [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run] "MSMSGS"="\"C:\\Program Files\\Messenger\\msmsgs.exe\" /background" "SpybotSD TeaTimer"="d:\\Program Files\\Spybot - Search & Destroy\\TeaTimer.exe" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run] "NvCplDaemon"="RUNDLL32.EXE NvQTwk,NvCplDaemon initialize" "SiSUSBRG"="C:\\WINDOWS\\SiSUSBrg.exe" "SiS Tray"="" "LTSMMSG"="LTSMMSG.exe" "ezShieldProtector for Px"="C:\\WINDOWS\\System32\\ezSP_Px.exe" "TkBellExe"="C:\\Program Files\\Common Files\\Real\\Update_OB\\evntsvc.exe -osboot" "ZTgServerSwitch"="c:\\program files\\support.com\\client\\lserver\\server.vbs" "CleanupProgram"="C:\\Sonysys\\cleanup.exe" "StorageGuard"="\"C:\\Program Files\\VERITAS Software\\Update Manager\\sgtray.exe\" /r" "WheelMouse"="Amoumain.exe" "EPSON Stylus Photo RX500"="C:\\WINDOWS\\System32\\spool\\DRIVERS\\W32X86\\3\\E_S4I2K1.EXE /P24 \"EPSON Stylus Photo RX500\" /O6 \"USB001\" /M \"Stylus Photo RX500\"" "SunJavaUpdateSched"="\"C:\\Program Files\\Java\\jre1.5.0_09\\bin\\jusched.exe\"" "Bart Station"="C:\\Program Files\\PeoplePC\\ISP6330\\BIN\\PPCOLink.exe -STATION" "KernelFaultCheck"=hex(2):25,73,79,73,74,65,6d,72,6f,6f,74,25,5c,73,79,73,74,\ 65,6d,33,32,5c,64,75,6d,70,72,65,70,20,30,20,2d,6b,00 "Frontier Search Helper"="rundll32 C:\\PROGRA~1\\FRONTI~1\\SrchHelp\\frSrcAs.dll,S" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents] [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\IMAIL] "Installed"="1" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MAPI] "Installed"="1" "NoChange"="1" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MSFS] "Installed"="1" [HKEY_CURRENT_USER\software\microsoft\internet explorer\desktop\components] "DeskHtmlVersion"=dword:00000110 "DeskHtmlMinorVersion"=dword:00000005 "Settings"=dword:00000001 "GeneralFlags"=dword:00000005 [HKEY_CURRENT_USER\software\microsoft\internet explorer\desktop\components\0] "Source"="About:Home" "SubscribedURL"="About:Home" "FriendlyName"="My Current Home Page" "Flags"=dword:00000002 "Position"=hex:2c,00,00,00,a0,00,00,00,00,00,00,00,80,02,00,00,3a,02,00,00,00,\ 00,00,00,01,00,00,00,01,00,00,00,01,00,00,00,00,00,00,00,00,00,00,00 "CurrentState"=hex:04,00,00,40 "OriginalStateInfo"=hex:18,00,00,00,ff,ff,00,00,ff,ff,00,00,ff,ff,ff,ff,ff,ff,\ ff,ff,04,00,00,00 "RestoredStateInfo"=hex:18,00,00,00,6a,02,00,00,23,00,00,00,a4,00,00,00,9a,00,\ 00,00,01,00,00,00 [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\sharedtaskscheduler] "{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader" "{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon" [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shellexecutehooks] "{AEB6717E-7E19-11d0-97EE-00C04FD91972}"="" [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer] "NoDriveTypeAutoRun"=dword:00000091 [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer\Run] [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "dontdisplaylastusername"=dword:00000000 "legalnoticecaption"="" "legalnoticetext"="" "shutdownwithoutlogon"=dword:00000001 "undockwithoutlogon"=dword:00000001 [HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer] "NoDriveTypeAutoRun"=dword:00000091 [HKEY_USERS\s-1-5-18\software\microsoft\windows\currentversion\policies\explorer] "NoDriveTypeAutoRun"=dword:00000091 [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\shellserviceobjectdelayload] "PostBootReminder"="{7849596a-48ea-486e-8937-a2a3009f31a9}" "CDBurn"="{fbeb8a05-beee-4442-804e-409d6c4515e9}" "WebCheck"="{E6FB5E20-DE35-11CF-9C87-00AA005127ED}" "SysTray"="{35CEC8A3-2BE6-11D2-8773-92E220524153}" [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders] "SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll" Contents of the 'Scheduled Tasks' folder C:\WINDOWS\tasks\Registration reminder 1.job Completion time: 06-11-22 17:18:28.06 C:\ComboFix.txt … 06-11-22 17:18
pmcr36e

You are most welcome

First We need to make sure we can see hidden files and foldersClick Start.
Click My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab.
Under the Hidden files and folders heading select Show hidden files and folders.
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm.
Uncheck the Hide file extensions for known file types.
Click OK.
Next Please download the Killbox.1)Save it to the desktop and run it.
2) Select "Delete on Reboot", and then select "All files".
3) Copy the file names below to the clipboard by highlighting them and pressing Control-C:
C:\WINDOWS\system32\vmmdiag32.exe
C:\WINDOWS\system32\syst1.dll
C:\WINDOWS\system32\win_y10.exe
C:\WINDOWS\system32\systy.exe

4) Return to Killbox, go to the File menu, and choose "Paste from Clipboard".
5) Click the red-and-white "Delete File" button.  Click "Yes" at the Delete on Reboot prompt.  Click "No" at the Pending Operations prompt.
Reboot your PC->>Rerun Hijackthis and post a fresh log

Thanks bamajim
Ok I did all that and here is the new HJT log:


Logfile of HijackThis v1.99.1
Scan saved at 12:22:01 AM, on 11/23/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sony\VAIO Media Music Server\SSSvr.exe
C:\WINDOWS\LTSMMSG.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\WINDOWS\System32\WScript.exe
D:\Program Files\GE\97769 Dual Scroll Optical Mouse\Amoumain.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2K1.EXE
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\PeoplePC\ISP6330\Browser\Bartshel.exe
C:\Program Files\Sony\VAIO Action Setup\VAServ.exe
C:\Program Files\Sony\Photo Server 20\appsrv\PicAppSrv.exe
C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\SV_Httpd.exe
C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
C:\PROGRA~1\PeoplePC\ISP6330\Browser\PPShared.exe
C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\sv_httpd.exe
C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
c:\progra~1\Support.com\client\bin\tgcmd.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
D:\Prgram Install files\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/frontiersidebar.jsp?p=CI
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp/def…//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.frontiernet.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://home.peoplepc.com/search
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/def…//www.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
R3 - URLSearchHook: (no name) - {38E77F06-89FC-44f5-B3AB-11DDEB791947} - C:\Program Files\FrontierSH\SrchHelp\frSrcAs.dll
F2 - REG:system.ini: Shell=Explorer.exe vmmdiag32.exe
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\adobe\acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {38E77F01-89FC-44f5-B3AB-11DDEB791947} - C:\Program Files\FrontierSH\SrchHelp\frSrcAs.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: PeoplePC ScamGuard - {7E3659A6-4BC5-4d93-B3FD-8B5ACC2FEDED} - C:\Program Files\PeoplePC\Toolbar\ScamGrd.dll
O2 - BHO: PeoplePal Toolbar - {A8FB8EB3-183B-4598-924D-86F0E5E37085} - C:\Program Files\PeoplePC\Toolbar\PPCToolbar.dll
O2 - BHO: FrontierBA BHO - {A93A3CC1-BA23-4d0d-9440-6A0148362B7E} - C:\Program Files\FrontierBA\BrowserAssistant\fbabar.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: PeoplePal Toolbar - {A8FB8EB3-183B-4598-924D-86F0E5E37085} - C:\Program Files\PeoplePC\Toolbar\PPCToolbar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\lserver\server.vbs
O4 - HKLM\..\Run: [CleanupProgram] C:\Sonysys\cleanup.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [WheelMouse] Amoumain.exe
O4 - HKLM\..\Run: [EPSON Stylus Photo RX500] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2K1.EXE /P24 "EPSON Stylus Photo RX500" /O6 "USB001" /M "Stylus Photo RX500"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [Bart Station] C:\Program Files\PeoplePC\ISP6330\BIN\PPCOLink.exe -STATION
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [Frontier Search Helper] rundll32 C:\PROGRA~1\FRONTI~1\SrchHelp\frSrcAs.dll,S
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] d:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: VAIO Action Setup (Server).lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {02CF1781-EA91-4FA5-A200-646E8241987C} (VaioInfo.CMClass) - http://esupport.sony.com/VaioInfo.CAB
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecal…ivex/hcImpl.cab
O16 - DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} (AcDcToday Control) - file://D:\Program Files\AutoCAD 2002\AcDcToday.ocx
O16 - DPF: {AE563720-B4F5-11D4-A415-00108302FDFD} (NOXLATE-BANR) - file://D:\Program Files\AutoCAD 2002\InstBanr.ocx
O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} (InstaFred) - file://D:\Program Files\AutoCAD 2002\InstFred.ocx
O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://D:\Program Files\AutoCAD 2002\AcPreview.ocx
O20 - AppInit_DLLs: C:\WINDOWS\System32\syst1.dll
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: VAIO Media Music Server (Application) (VAIOMediaPlatform-MusicServer-AppServer) - Unknown owner - C:\Program Files\Sony\VAIO Media Music Server\SSSvr.exe" /Service=VAIOMediaPlatform-MusicServer-AppServer /DisplayName="VAIO Media Music Server (Application) (file missing)
O23 - Service: VAIO Media Music Server (HTTP) (VAIOMediaPlatform-MusicServer-HTTP) - Unknown owner - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\sv_httpd.exe" /Service=VAIOMediaPlatform-MusicServer-HTTP /RegRoot="Software\Sony Corporation\VAIO Media Platform\2.0" /RegExt="Applications\MusicServer\HTTP (file missing)
O23 - Service: VAIO Media Music Server (UPnP) (VAIOMediaPlatform-MusicServer-UPnP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
O23 - Service: VAIO Media Photo Server (Application) (VAIOMediaPlatform-PhotoServer-AppServer) - Unknown owner - C:\Program Files\Sony\Photo Server 20\appsrv\PicAppSrv.exe
O23 - Service: VAIO Media Photo Server (HTTP) (VAIOMediaPlatform-PhotoServer-HTTP) - Unknown owner - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-PhotoServer-HTTP /RegRoot="Software\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Applications\PhotoServer\HTTP (file missing)
O23 - Service: VAIO Media Photo Server (UPnP) (VAIOMediaPlatform-PhotoServer-UPnP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe

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