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Post #1
I am having problems with my laptop. The main problem at the moment is windows popping up and stealing the focus. I changed browsers from IE to Firefox but it is just as bad. It is also running slower than it should.

Here is my HijackThis log and hope you can help me.

Thanks in advance.

Logfile of HijackThis v1.99.1
Scan saved at 12:10:11 PM, on 10/23/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Acer\Empowering Technology\admServ.exe
C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLService.exe
C:\Program Files\Network Monitor\netmon.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\acer\Empowering Technology\ePower\epm-dm.exe
C:\Program Files\Common Files\{156813FD-05D8-1033-1215-051222200001}\Update.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\svchost.exe
C:\Program Files\LimeWire\LimeWire.exe
C:\Program Files\iiUsage\iiNet Usage.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\hjt\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://global.acer.com/
R3 - URLSearchHook: (no name) - {A8BD6820-6ED7-423E-9558-2D1486B0FEEA} - (no file)
O3 - Toolbar: Acer eDataSecurity Management - {0E1230F8-EA50-42A9-983C-D22ABC2EED3B} - C:\WINDOWS\system32\ToolBand.dll
O4 - HKLM\..\Run: [epm-dm] c:\acer\Empowering Technology\ePower\epm-dm.exe
O4 - HKLM\..\RunServices: [winlog] winlog.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [iiNet Usage] "C:\Program Files\iiUsage\iiNet Usage.exe"
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: svchost.exe
O8 - Extra context menu item: &Sample Toolband Serach - res://C:\WINDOWS\system32\ToolBand.dll/MENUSEARCH.HTM
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{3F501357-D418-484D-A3E2-347047B21B64}: NameServer = 203.0.178.191
O17 - HKLM\System\CS1\Services\Tcpip\..\{3F501357-D418-484D-A3E2-347047B21B64}: NameServer = 203.0.178.191
O17 - HKLM\System\CS2\Services\Tcpip\..\{3F501357-D418-484D-A3E2-347047B21B64}: NameServer = 203.0.178.191
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: Hints - C:\WINDOWS\system32\q8rq0i95e8.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O23 - Service: AdminWorks Agent X6 (AWService) - Avocent Inc. - C:\Acer\Empowering Technology\admServ.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
Post #2
Welcome to the forum :wavey:

Download combofix.exe from the link below:

Combofix.exe

Save it to your desktop.

CLOSE ALL WINDOWS (even this one) AND PROGRAMS!!!!

Run combofix.

When finished, it will produce a log for you.

Post that log in your next reply, along with a new HijackThis! log.
:)

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall
Post #3
Hi there again:) thanks for the help, I downloaded combofix. I did as you suggested I closed everything down but when I ran combofix it showed me a red Circle with an X and just a black dos screen popped up and vanished, was it meant to do that? thanks again
Post #4
:o

Please download Look2Me-Destroyer.exe to your desktop.
  • Close all windows before continuing.
  • Double-click Look2Me-Destroyer.exe to run it.
  • Put a check next to Run this program as a task .
  • You will receive a message saying Look2Me-Destroyer will close and re-open in approximately 10 seconds. Click OK
  • When Look2Me-Destroyer re-opens, click the Scan for L2M button , your desktop icons will disappear, this is normal.
  • Once it's done scanning, click the Remove L2M button .
  • You will receive a Done Scanning message, click OK .
  • When completed, you will receive this message: Done removing infected files! Look2Me-Destroyer will now shutdown your computer, click OK .
  • Your computer will then shutdown.
  • Turn your computer back on.
  • Please post the contents of C:\Look2Me-Destroyer.txt and a new HiJackThis log.
If you receive a message from your firewall about this program accessing the internet please allow it.

If you receive a runtime error '339'. please download MSWINSCK.OCX from the link below and place it in your C:\Windows\System32. Directory

MSWINSCK.OCX
Post #5
Thanks so much that seemed to work this time, I have only just turned my lappy back on I will see if anything horrid happens again and I will come back, but first I wanted to say thankyou:) and thanks to my friend Gromit for showing me this place. Thanks :)
Post #7
Oh now what do I do? it does seem to be running a lost faster and so far the windows arent coming up all over the place.. but will come back here if I need to do more, you are so kind:)
Post #9
I have been doing what you have been saying, I was waiting to hear what I had to do next I did the Look2me that you said, and that is what I replied to saying….thanks:)
Post #11
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