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Spyware / Malware / Virus Removal

Please Help!

10 min read

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Post #1
Hi,

I'm being plagued with reports from AVG that it's found the Klone virus! Also when using Firefox Mozilla I get pop ups from winantiviruspro and others, and to top it off my computer keeps restarting itself sometimes it reboots 3 times before it stays on!

I've run various spyware programs but nothing seems to fix my problem

I've attached a log from combofix below and the Hijackthis log.

Please Help!

ComboFix 06.10.16 - Running from: "C:\Spyware Tools"

(((((((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))


C:\WINDOWS\system32\wintsu.exe
C:\Program Files\Common Files\Yazzle1122OinUninstaller.exe
C:\Program Files\PrintView
C:\Program Files\Common Files\{E031A7ED-081F-2057-0801-03041602002c}

~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ Purity ~ ~ ~ ~ ~ ~ ~ ~~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~

Folders Quarantined:

C:\QooBox\Purity\Documents and Settings\Mark Hartley\Application Data\CURITY~1
C:\QooBox\Purity\WINDOWS\system32\WNSXS~1
C:\QooBox\Purity\WINDOWS\system32\WNSXS~1\iexplore.exe
C:\QooBox\Purity\WINDOWS\system32\WNSXS~1\W?nSxS


((((((((((((((((((((((((((((((( Files Created from 2006-09-18 to 2006-10-18 ))))))))))))))))))))))))))))))))))


2006-10-18 06:49 757,993 —hs—- C:\WINDOWS\system32\srqss.bak2
2006-10-17 06:48 751,860 —hs—- C:\WINDOWS\system32\srqss.bak1
2006-10-12 22:19 d——– C:\WINDOWS\McAfee.com
2006-10-09 01:07 753,747 —hs—- C:\WINDOWS\system32\srqss.ini2
2006-10-08 08:58 76,560 –a—— C:\WINDOWS\system32\drivers\tmcomm.sys
2006-09-27 19:37 10,344 –a—— C:\WINDOWS\system32\drivers\symlcbrd.sys
2006-09-27 19:35 48,816 –a—— C:\WINDOWS\system32\S32EVNT1.DLL
2006-09-27 19:35 109,744 –a—— C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2006-09-26 06:45 143,380 –a—— C:\WINDOWS\system32\bbjcmhfo.exe


(((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))))


2006-10-18 20:05 ——– d——– C:\Program Files\Common Files
2006-10-18 20:01 ——– d——– C:\Program Files\Mozilla Firefox
2006-10-18 19:58 173 —hs—- C:\Documents and Settings\Mark Hartley\Application Data\.zreglib
2006-10-18 19:58 13440 –a—— C:\WINDOWS\system32\drivers\USBCRFT.SYS
2006-10-18 07:00 ——– d——– C:\Program Files\Java
2006-10-18 06:59 ——– d——– C:\Program Files\Common Files\Symantec Shared
2006-10-18 06:43 ——– d——– C:\Program Files\Norton SystemWorks
2006-10-18 06:43 ——– d——– C:\Program Files\MSN Messenger
2006-10-18 06:43 ——– d——– C:\Program Files\Microsoft ActiveSync
2006-10-18 06:43 ——– d——– C:\Program Files\Keyboard Spectator
2006-10-18 06:43 ——– d——– C:\Program Files\iTunes
2006-10-18 06:43 ——– d——– C:\Program Files\Internet Explorer
2006-10-18 01:05 ——– d——– C:\Program Files\Dassault Systemes
2006-10-17 22:03 ——– d——– C:\Program Files\CCleaner
2006-10-17 07:00 ——– d——– C:\Documents and Settings\Mark Hartley\Application Data\Registry Booster
2006-10-12 23:24 ——– d——– C:\Program Files\XPRepairPro2006
2006-10-12 23:07 ——– d——– C:\Program Files\Common Files\Microsoft Shared
2006-10-12 21:34 ——– d——– C:\Program Files\Motherboard Monitor 5
2006-10-12 06:45 ——– d——– C:\Program Files\Far
2006-10-11 21:51 ——– d——– C:\Program Files\Sunbelt Software
2006-10-11 21:42 ——– d——– C:\Program Files\Hitman Pro
2006-10-11 21:38 ——– d——– C:\Documents and Settings\Mark Hartley\Application Data\Lavasoft
2006-10-09 00:31 ——– d——– C:\Program Files\Resco
2006-10-08 22:45 ——– d–h—– C:\Program Files\InstallShield Installation Information
2006-10-08 22:44 ——– d——– C:\Program Files\PhatWare
2006-10-05 00:27 ——– d——– C:\Program Files\Binaryfish
2006-09-28 22:37 ——– d——– C:\Program Files\Symantec
2006-09-28 09:47 778656 –a—— C:\WINDOWS\system32\drivers\avg7core.sys
2006-09-28 00:40 1056 –ahs—- C:\WINDOWS\system32\KGyGaAvL.sys
2006-09-25 23:05 ——– d——– C:\Documents and Settings\Mark Hartley\Application Data\SlySoft
2006-09-24 13:58 ——– d——– C:\Program Files\Ilium Software
2006-09-24 13:57 ——– d——– C:\Program Files\Conduits Pocket Artist
2006-09-23 22:48 ——– d——– C:\Program Files\Pocket Informant
2006-09-23 21:43 ——– d——– C:\Documents and Settings\Mark Hartley\Application Data\SoftMaker
2006-09-21 23:43 ——– d——– C:\Program Files\pspvideo9
2006-09-21 23:42 ——– d——– C:\Program Files\SKTools
2006-09-21 08:18 ——– d——– C:\Documents and Settings\Mark Hartley\Application Data\BitTorrent
2006-09-17 23:19 ——– d——– C:\Program Files\SlySoft
2006-09-17 21:17 ——– d——– C:\Documents and Settings\Mark Hartley\Application Data\Elaborate Bytes
2006-09-17 17:44 ——– d——– C:\Program Files\Elaborate Bytes
2006-09-17 14:25 ——– d——– C:\Program Files\Pocket DVD Wizard
2006-09-16 22:54 ——– d——– C:\Program Files\Windows Media Components
2006-09-16 22:49 34308 –a—— C:\WINDOWS\system32\BASSMOD.dll
2006-09-15 23:51 577588 ——— C:\WINDOWS\system32\ssqrs.dll
2006-09-14 17:34 20096 –a—— C:\WINDOWS\system32\drivers\AnyDVD.sys
2006-09-13 06:01 1084416 –a—— C:\WINDOWS\system32\msxml3.dll
2006-09-12 23:16 ——– d——– C:\Program Files\DigiSoft
2006-09-11 22:23 ——– d——– C:\Program Files\Common Files\Designer
2006-09-11 22:20 ——– d——– C:\Documents and Settings\Mark Hartley\Application Data\DassaultSystemes
2006-09-11 20:56 ——– d——– C:\Program Files\PocketDivx
2006-09-09 21:21 ——– d——– C:\Program Files\pqDVD
2006-09-06 20:00 ——– d——– C:\Program Files\BitTorrent
2006-09-02 21:24 ——– d——– C:\Program Files\Sony Ericsson
2006-09-02 21:24 ——– d——– C:\Program Files\Common Files\Teleca Shared
2006-08-29 06:30 ——– d——– C:\Documents and Settings\Mark Hartley\Application Data\Creative
2006-08-25 16:45 617472 –a—— C:\WINDOWS\system32\comctl32.dll
2006-08-21 13:21 16896 –a—— C:\WINDOWS\system32\fltlib.dll
2006-08-21 10:14 23040 –a—— C:\WINDOWS\system32\fltmc.exe
2006-08-21 10:14 128896 –a—— C:\WINDOWS\system32\drivers\fltmgr.sys
2006-08-16 12:58 100352 –a—— C:\WINDOWS\system32\6to4svc.dll
2006-07-27 14:24 679424 –a—— C:\WINDOWS\system32\inetcomm.dll
2006-07-25 22:47 2508 –a—— C:\Documents and Settings\Mark Hartley\Application Data\$_hpcst$.hpc
2006-07-21 09:24 72704 –a—— C:\WINDOWS\system32\hlink.dll


(((((((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))

*Note* empty entries are not shown

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run]
"CTFMON.EXE"="C:\\WINDOWS\\system32\\ctfmon.exe"
"Creative Detector"="C:\\Program Files\\Creative\\MediaSource\\Detector\\CTDetect.exe /R"
"PcSync"="C:\\Program Files\\Nokia\\Nokia PC Suite 6\\PcSync2.exe /NoDialog"
"MsnMsgr"="\"C:\\Program Files\\MSN Messenger\\MsnMsgr.Exe\" /background"
"H/PC Connection Agent"="\"C:\\Program Files\\Microsoft ActiveSync\\wcescomm.exe\""
"AnyDVD"="C:\\Program Files\\SlySoft\\AnyDVD\\AnyDVD.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run]
"NvCplDaemon"="RUNDLL32.EXE C:\\WINDOWS\\system32\\NvCpl.dll,NvStartup"
"nwiz"="nwiz.exe /install"
"NvMediaCenter"="RUNDLL32.EXE C:\\WINDOWS\\system32\\NvMcTray.dll,NvTaskbarInit"
"AVG7_CC"="C:\\PROGRA~1\\Grisoft\\AVGFRE~1\\avgcc.exe /STARTUP"
"nForce Tray Options"="sstray.exe /r"
"Dit"="Dit.exe"
"PCSuiteTrayApplication"="C:\\Program Files\\Nokia\\Nokia PC Suite 6\\LaunchApplication.exe -onlytray"
"DataLayer"="C:\\Program Files\\Common Files\\PCSuite\\DataLayer\\DataLayer.exe"
"RemoteControl"="\"C:\\Program Files\\ASUSTek\\ASUSDVD\\PDVDServ.exe\""
"iTunesHelper"="\"C:\\Program Files\\iTunes\\iTunesHelper.exe\""
"SunJavaUpdateSched"="\"C:\\Program Files\\Java\\jre1.5.0_09\\bin\\jusched.exe\""
"NeroFilterCheck"="C:\\WINDOWS\\system32\\NeroCheck.exe"
"ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"SunServer"="C:\\Program Files\\Sunbelt Software\\CounterSpy\\Consumer\\sunserver.exe"
"Systems.exe"="C:\\Program Files\\Keyboard Spectator\\Systems.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MSFS]
"Installed"="1"

[HKEY_CURRENT_USER\software\microsoft\internet explorer\desktop\components]
"DeskHtmlVersion"=dword:00000110
"DeskHtmlMinorVersion"=dword:00000005
"Settings"=dword:00000001
"GeneralFlags"=dword:00000001

[HKEY_CURRENT_USER\software\microsoft\internet explorer\desktop\components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"
"Flags"=dword:00000002
"Position"=hex:2c,00,00,00,00,01,00,00,00,00,00,00,00,04,00,00,e2,03,00,00,00,\
00,00,00,01,00,00,00,01,00,00,00,01,00,00,00,00,00,00,00,00,00,00,00
"CurrentState"=hex:04,00,00,40
"OriginalStateInfo"=hex:18,00,00,00,ff,ff,00,00,ff,ff,00,00,ff,ff,ff,ff,ff,ff,\
ff,ff,04,00,00,00
"RestoredStateInfo"=hex:18,00,00,00,6a,02,00,00,23,00,00,00,a4,00,00,00,9a,00,\
00,00,01,00,00,00

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"CTFMON.EXE"="C:\\WINDOWS\\system32\\CTFMON.EXE"
"AVG7_Run"="C:\\PROGRA~1\\Grisoft\\AVGFRE~1\\avgw.exe /RUNONCE"

[HKEY_USERS\s-1-5-18\software\microsoft\windows\currentversion\run]
"CTFMON.EXE"="C:\\WINDOWS\\system32\\CTFMON.EXE"
"AVG7_Run"="C:\\PROGRA~1\\Grisoft\\AVGFRE~1\\avgw.exe /RUNONCE"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\sharedtaskscheduler]
"{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader"
"{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
"{AEB6717E-7E19-11d0-97EE-00C04FD91972}"=""
"{076394AD-7FDD-44EF-A075-32C68DBAB99B}"=""

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091
"NoDrives"=dword:00000000
"NoViewOnDrive"=dword:00000000

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer\Run]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"dontdisplaylastusername"=dword:00000000
"legalnoticecaption"=""
"legalnoticetext"=""
"shutdownwithoutlogon"=dword:00000001
"undockwithoutlogon"=dword:00000001

[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091

[HKEY_USERS\s-1-5-18\software\microsoft\windows\currentversion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\shellserviceobjectdelayload]
"PostBootReminder"="{7849596a-48ea-486e-8937-a2a3009f31a9}"
"CDBurn"="{fbeb8a05-beee-4442-804e-409d6c4515e9}"
"WebCheck"="{E6FB5E20-DE35-11CF-9C87-00AA005127ED}"
"SysTray"="{35CEC8A3-2BE6-11D2-8773-92E220524153}"






Logfile of HijackThis v1.99.1
Scan saved at 20:58, on 06-10-18
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\WINDOWS\system32\drivers\CDAC11BA.EXE
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunThreatEngine.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\SunProtectionServer.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\system32\sstray.exe
C:\WINDOWS\Dit.exe
C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
C:\Program Files\ASUSTek\ASUSDVD\PDVDServ.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\MICROS~3\rapimgr.exe
C:\PROGRA~1\COMMON~1\Nokia\MPAPI\MPAPI3s.exe
C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Spyware Tools\HJT\analyse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.greasypalm.co.uk/members.php
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {BF8D9586-5E6E-25E1-6CED-23807C310592} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {092758DE-7160-4784-AB4B-3DE2C79CC341} - C:\WINDOWS\system32\ssqrs.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: (no name) - {89F5FADE-E5D7-4C15-B91E-39660E8B1AB7} - (no file)
O2 - BHO: (no name) - {BF8D9586-5E6E-25E1-6CED-23807C310592} - (no file)
O2 - BHO: (no name) - {E630E118-0351-4393-9BD7-BF0358839CD8} - (no file)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [nForce Tray Options] sstray.exe /r
O4 - HKLM\..\Run: [Dit] Dit.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -onlytray
O4 - HKLM\..\Run: [DataLayer] C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\ASUSTek\ASUSDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunServer] C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
O4 - HKLM\..\Run: [Systems.exe] C:\Program Files\Keyboard Spectator\Systems.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Creative Detector] C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R
O4 - HKCU\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
O4 - Global Startup: BlueSoleil.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite… - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d…can_unicode.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft.com/activate/cab/x86/…tail/DASAct.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/…871/mcfscan.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: ssqrs - C:\WINDOWS\system32\ssqrs.dll
O20 - Winlogon Notify: winrzf32 - winrzf32.dll (file missing)
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Backbone Service (BBDemon) - Unknown owner - C:\Program Files\Dassault Systemes\B16\intel_a\code\bin\CATSysDemon.exe" -service (file missing)
O23 - Service: Belkin 54g Wireless USB Network Adapter (Belkin 54g Wireless USB Network Adapter Service) - Unknown owner - C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: C-DillaCdaC11BA - C-Dilla Ltd - C:\WINDOWS\system32\drivers\CDAC11BA.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
Post #2
Hi Hartley95 and welcome to the TomCoyote forums.
My name is Vino Rosso - if it helps, you can call me Vino for short. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a little time to research and, while I complete my training, all my recommended fixes will be checked by an expert.

Please be patient and I'd be grateful if you would note the following:
  • I will working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Finally, please reply to this thread. Do not start a new topic.
I'll be back soon once I've checked out your log.
Thanks
Vino
Post #3
Hi hartley95

1 - VundoFix
Please download VundoFix.exe to your desktop.
  • Double-click VundoFix.exe to run it.
  • Click the Scan for Vundo button.
  • Once it's done scanning, click the Remove Vundo button.
  • You will receive a prompt asking if you want to remove the files, click YES
  • Once you click yes, your desktop will go blank as it starts removing Vundo.
  • When completed, it will prompt that it will reboot your computer, click OK.
  • Please post the contents of C:\vundofix.txt and a new HiJackThis log.
Note: It is possible that VundoFix encountered a file it could not remove.
In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button." when VundoFix appears at reboot.

2 - Check on status
After you have completed the above, please reboot and provide:
  • the vundofix.txt log
  • a new HijackThis log
  • and a description of how your PC is behaving
Good Luck
Vino
Post #4
Hi Vino, Thanks for the quick reply and helping me.

I've run VundoFix and HijackThis and attached the logs
I deleted a few lines from the previous run of HijackThis last night , the ones that said files missing. I was getting desperate last night with all the popups! I've also install zonealarm to see if that helped


since running VundoFix I haven't had any popup!! :o)
and it's only rebooted once!

Thank you very much


———————————————————————-

VundoFix V6.2.6

Checking Java version…

Java version is 1.5.0.6

Java version is 1.5.0.9

Scan started at 19:32:57 06-10-19

Listing files found while scanning….

C:\WINDOWS\system32\ssqrs.dll
C:\WINDOWS\system32\srqss.ini
C:\WINDOWS\system32\srqss.bak1
C:\WINDOWS\system32\srqss.bak2
C:\WINDOWS\system32\srqss.ini2
C:\WINDOWS\system32\srqss.tmp
C:\WINDOWS\system32\bbjcmhfo.exe
C:\WINDOWS\system32\ssqrs.dll
C:\WINDOWS\system32\srqss.ini
C:\WINDOWS\system32\srqss.bak1
C:\WINDOWS\system32\srqss.bak2
C:\WINDOWS\system32\srqss.ini2
C:\WINDOWS\system32\srqss.tmp
C:\WINDOWS\system32\srqss.ini
C:\WINDOWS\system32\srqss.bak1
C:\WINDOWS\system32\srqss.bak2
C:\WINDOWS\system32\srqss.ini2
C:\WINDOWS\system32\srqss.tmp

Beginning removal…

Attempting to delete C:\WINDOWS\system32\ssqrs.dll
C:\WINDOWS\system32\ssqrs.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\srqss.ini
C:\WINDOWS\system32\srqss.ini Has been deleted!

Attempting to delete C:\WINDOWS\system32\srqss.bak1
C:\WINDOWS\system32\srqss.bak1 Has been deleted!

Attempting to delete C:\WINDOWS\system32\srqss.bak2
C:\WINDOWS\system32\srqss.bak2 Has been deleted!

Attempting to delete C:\WINDOWS\system32\srqss.ini2
C:\WINDOWS\system32\srqss.ini2 Has been deleted!

Attempting to delete C:\WINDOWS\system32\srqss.tmp
C:\WINDOWS\system32\srqss.tmp Has been deleted!

Attempting to delete C:\WINDOWS\system32\bbjcmhfo.exe
C:\WINDOWS\system32\bbjcmhfo.exe Has been deleted!

Performing Repairs to the registry.
Done!


——————————————————————-

Logfile of HijackThis v1.99.1
Scan saved at 21:15:03, on 19/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\WINDOWS\system32\drivers\CDAC11BA.EXE
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunThreatEngine.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\SunProtectionServer.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\system32\sstray.exe
C:\WINDOWS\Dit.exe
C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
C:\Program Files\ASUSTek\ASUSDVD\PDVDServ.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Keyboard Spectator\Systems.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
C:\PROGRA~1\COMMON~1\Nokia\MPAPI\MPAPI3s.exe
C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil.exe
C:\PROGRA~1\MICROS~3\rapimgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Spyware Tools\HJT\analyse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.greasypalm.co.uk/members.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [nForce Tray Options] sstray.exe /r
O4 - HKLM\..\Run: [Dit] Dit.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -onlytray
O4 - HKLM\..\Run: [DataLayer] C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\ASUSTek\ASUSDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunServer] C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
O4 - HKLM\..\Run: [Systems.exe] C:\Program Files\Keyboard Spectator\Systems.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Creative Detector] C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R
O4 - HKCU\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
O4 - Global Startup: BlueSoleil.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite… - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft.com/activate/cab/x86/…tail/DASAct.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/…871/mcfscan.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Backbone Service (BBDemon) - Unknown owner - C:\Program Files\Dassault Systemes\B16\intel_a\code\bin\CATSysDemon.exe" -service (file missing)
O23 - Service: Belkin 54g Wireless USB Network Adapter (Belkin 54g Wireless USB Network Adapter Service) - Unknown owner - C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: C-DillaCdaC11BA - C-Dilla Ltd - C:\WINDOWS\system32\drivers\CDAC11BA.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
Post #5
Hi Hartley95

I deleted a few lines from the previous run of HijackThis last night

Please do not delete anything unless advised. You may delete something that would have helped me understand what's causing the problem. Worse still, you don't want to delete any good entries!

I've also install zonealarm to see if that helped

While you may think that installing and running extra protection is good, unfortunately this is not so and I must advise you to only have ONE firewall installed and running and only ONE real-time anti-virus installed and running. Why? Please read…

1 - Anti-virus Conflicts
Your log shows that you have two different antivirus programs installed and running side-by-side (Norton and AVG).
This can potentially cause major problems on your computer system and it is almost always a very, very BAD idea to attempt to run two entirely different 'on-access' resident scanner anti-virus products simultaneously. It is simply an accident waiting to happen.

Most of the popular anti-virus products (when running together) will "fight for control" over the user's machine, and it is this conflict that will create slowing the system speed as well as other serious compatibility problems. This can also create registry conflicts as well as causing false virus alerts - or worse, missing alerts entirely!

Additionally, many of these types of programs simply do not "play nice" or work well with each other. Unfortunately, the only thing many of these types of security applications seem to detest more than potentially harmful viruses - is other antivirus applications running simultaneously together with them. Also, not all AV programs can be installed as secondary scanners, and sometimes installing separate AV programs will cause a conflict or the program's installer will even try to 'uninstall' any other anti-virus programs during the installation.

Therefore, my advice would be to pick one (or the other) to use and then use Windows Add/Remove Programs to uninstall the one that you do not want to use anymore.

2 - Firewall Conflicts
Your log shows that you have two different firewall programs installed and running side-by-side (Norton and Zone Alarm).
The reason is basically the same as above for not running two anti-virus programs.

Again, my advice would be to pick one (or the other) to use and then use Windows Add/Remove Programs to uninstall the one that you do not want to use anymore.

3 - Program Download
Please download to your Desktop ATF Cleaner by Atribune from >here<. This program is for XP and Windows 2000 only. It does not require any installation and uses minimal system resources. It is set up to clean IE, FireFox and Opera, and detects the browsers you have and greys out the other(s).
We will use this program later.

Double-click ATF-Cleaner.exe to run the program.
Under Select Files To Delete choose: Select All
If you rely on system remembered passwords, you should UNcheck Cookies.
Important Do not uncheck anything else!
Click the Empty Selected button.

If you use Firefox browser
Click Firefox at the top and choose: Select All EXCEPT FIREFOX SAVED PASSWORDS
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser
Click Opera at the top and choose: Select All EXCEPT COOKIES AND SAVED PASSWORDS
Click the Empty Selected button.
NOTE: If you would like to keep your cookies and saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

4 - Kaspersky Online Scan
Please do an online scan with >Kaspersky Online Scanner<. You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then start to download the latest definition files.
  • Once the scanner is installed and the definitions downloaded, click Next.
  • Now click on Scan Settings
  • In the scan settings make sure that the following are selected:
    o Scan using the following Anti-Virus database:
    + Extended (If available otherwise Standard)
    o Scan Options:
    + Scan Archives
    + Scan Mail Bases
  • Click OK
  • Now under select a target to scan select My Computer
  • The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
5 - Check on status
After you have completed the above, please reboot and provide:
  • the Kaspersky Scan report
  • a new HijackThis log
  • and a description of how your PC is behaving
Remember, if you can, it's worth printing these instructions out before you start.

Good Luck
Vino
Post #6
Hi Vino, Thanks for getting back to me! I didn't realise Norton virus and firewall were installed! I thought I only had norton system works installed so I've removed all Programs associated with Norton!

Here are the logs you asked for.

My computer seems to be runnibg a lot better no virus warnings and runs quicker!

Cheers

——————————————————————————-
KASPERSKY ONLINE SCANNER REPORT
Saturday, October 21, 2006 1:29:30 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.83.0
Kaspersky Anti-Virus database last update: 21/10/2006
Kaspersky Anti-Virus database records: 233560
——————————————————————————-

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\
F:\
G:\
H:\
I:\
J:\
K:\
L:\
Y:\
Z:\

Scan Statistics:
Total number of scanned objects: 105574
Number of viruses found: 0
Number of infected objects: 0 / 0
Number of suspicious objects: 0
Duration of the scan process: 01:19:17

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\avg7\Log\emc.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Mark Hartley\Application Data\$_hpcst$.hpc Object is locked skipped
C:\Documents and Settings\Mark Hartley\Application Data\Microsoft\ActiveSync\Profiles\WM_Mark_Hartley\repl.dat Object is locked skipped
C:\Documents and Settings\Mark Hartley\Application Data\Microsoft\ActiveSync\Profiles\WM_Mark_Hartley\user.sdf Object is locked skipped
C:\Documents and Settings\Mark Hartley\Application Data\Microsoft\Outlook\Default Outlook Profile.srs Object is locked skipped
C:\Documents and Settings\Mark Hartley\Application Data\Mozilla\Firefox\Profiles\52bjgn5p.default\cert8.db Object is locked skipped
C:\Documents and Settings\Mark Hartley\Application Data\Mozilla\Firefox\Profiles\52bjgn5p.default\formhistory.dat Object is locked skipped
C:\Documents and Settings\Mark Hartley\Application Data\Mozilla\Firefox\Profiles\52bjgn5p.default\history.dat Object is locked skipped
C:\Documents and Settings\Mark Hartley\Application Data\Mozilla\Firefox\Profiles\52bjgn5p.default\key3.db Object is locked skipped
C:\Documents and Settings\Mark Hartley\Application Data\Mozilla\Firefox\Profiles\52bjgn5p.default\parent.lock Object is locked skipped
C:\Documents and Settings\Mark Hartley\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Mark Hartley\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst Object is locked skipped
C:\Documents and Settings\Mark Hartley\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Mark Hartley\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Mark Hartley\Local Settings\Application Data\Mozilla\Firefox\Profiles\52bjgn5p.default\Cache\_CACHE_001_ Object is locked skipped
C:\Documents and Settings\Mark Hartley\Local Settings\Application Data\Mozilla\Firefox\Profiles\52bjgn5p.default\Cache\_CACHE_002_ Object is locked skipped
C:\Documents and Settings\Mark Hartley\Local Settings\Application Data\Mozilla\Firefox\Profiles\52bjgn5p.default\Cache\_CACHE_003_ Object is locked skipped
C:\Documents and Settings\Mark Hartley\Local Settings\Application Data\Mozilla\Firefox\Profiles\52bjgn5p.default\Cache\_CACHE_MAP_ Object is locked skipped
C:\Documents and Settings\Mark Hartley\Local Settings\Application Data\Sunbelt Software\CounterSpy\SunEventsData.sdb Object is locked skipped
C:\Documents and Settings\Mark Hartley\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Mark Hartley\Local Settings\History\History.IE5\MSHist012006102120061022\index.dat Object is locked skipped
C:\Documents and Settings\Mark Hartley\Local Settings\Temp\AVP7E40.tmp Object is locked skipped
C:\Documents and Settings\Mark Hartley\Local Settings\Temp\AVP7E41.tmp Object is locked skipped
C:\Documents and Settings\Mark Hartley\Local Settings\Temp\WCESLog.log Object is locked skipped
C:\Documents and Settings\Mark Hartley\Local Settings\Temp\WCESMgr.log Object is locked skipped
C:\Documents and Settings\Mark Hartley\Local Settings\Temp\~DF33E6.tmp Object is locked skipped
C:\Documents and Settings\Mark Hartley\Local Settings\Temp\~DF3F09.tmp Object is locked skipped
C:\Documents and Settings\Mark Hartley\Local Settings\Temp\~DFC9E1.tmp Object is locked skipped
C:\Documents and Settings\Mark Hartley\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Mark Hartley\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Mark Hartley\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\Internet Logs\COMP_XP1.ldb Object is locked skipped
C:\WINDOWS\Internet Logs\fwdbglog.txt Object is locked skipped
C:\WINDOWS\Internet Logs\fwpktlog.txt Object is locked skipped
C:\WINDOWS\Internet Logs\IAMDB.RDB Object is locked skipped
C:\WINDOWS\Internet Logs\tvDebug.log Object is locked skipped
C:\WINDOWS\ModemLog_Bluetooth LAP Modem #2.txt Object is locked skipped
C:\WINDOWS\ModemLog_Bluetooth LAP Modem.txt Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{05C119AA-96AA-46C8-8DAE-54E064C63327}.bin Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\LogFiles\HTTPERR\httperr1.log Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\Temp\ZLT0029c.TMP Object is locked skipped
C:\WINDOWS\Temp\ZLT0029f.TMP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
D:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
E:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

Scan process completed.



—————————————————————

Logfile of HijackThis v1.99.1
Scan saved at 13:30:09, on 21/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\WINDOWS\system32\drivers\CDAC11BA.EXE
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunThreatEngine.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\SunProtectionServer.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\system32\sstray.exe
C:\WINDOWS\Dit.exe
C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
C:\Program Files\ASUSTek\ASUSDVD\PDVDServ.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
C:\PROGRA~1\COMMON~1\Nokia\MPAPI\MPAPI3s.exe
C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil.exe
C:\PROGRA~1\MICROS~3\rapimgr.exe
C:\Program Files\Microsoft ActiveSync\WCESMgr.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Spyware Tools\HJT\analyse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.greasypalm.co.uk/members.php
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [nForce Tray Options] sstray.exe /r
O4 - HKLM\..\Run: [Dit] Dit.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -onlytray
O4 - HKLM\..\Run: [DataLayer] C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\ASUSTek\ASUSDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SunServer] C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
O4 - HKLM\..\Run: [Systems.exe] C:\Program Files\Keyboard Spectator\Systems.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Creative Detector] C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R
O4 - HKCU\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
O4 - Global Startup: BlueSoleil.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite… - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft.com/activate/cab/x86/…tail/DASAct.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/…871/mcfscan.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Backbone Service (BBDemon) - Unknown owner - C:\Program Files\Dassault Systemes\B16\intel_a\code\bin\CATSysDemon.exe" -service (file missing)
O23 - Service: Belkin 54g Wireless USB Network Adapter (Belkin 54g Wireless USB Network Adapter Service) - Unknown owner - C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: C-DillaCdaC11BA - C-Dilla Ltd - C:\WINDOWS\system32\drivers\CDAC11BA.EXE
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
Post #7
Hi Hartley95

My computer seems to be runnibg a lot better no virus warnings and runs quicker!

Fantastic! That's what I like to hear.

Great News! Your HijackThis log appears clean and here's some valuable information that will help to keep it that way.

1 - Delete Tools
The following files and folders were downloaded to help get rid of the malware on your PC. These can now be deleted as they are no longer required.
  • VundoFix.exe on your Desktop
2 - All Clean
This is adapted from my general post for the 'All Clean' status however please advise on any problems you may still have before proceding with the following:-

Hide your System Files
These files are hidden to avoid accidental deletion so please follow these steps:

Click Start
Open My Computer
Select Tools > Folder Options > Select the View Tab
Uncheck Show hidden files and folders in the Hidden files and folders section
Select Hide protected operating system files (recommended) option
Click OK, OK

Reset your system restore points
This will remove any infected files that may have been backed up by Windows. A tutorial is available >here<.
Please note that you need Administrator privileges to do the following:

Turn off System Restore
Start > right-click My Computer and select Properties
Click the System Restore tab
Tick Turn off System Restore
Click Apply, and then click OK.

Restart your computer

Turn ON System Restore
Start > Right-click on My Computer and select Properties
Click on the System Restore tab
Click on C: drive then Settings
Untick Turn off System Restore on this drive
OK, OK

Make Internet Explorer more secure
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialise and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.

Note: If you are using IE, you may want to consider changing Mozilla FireFox which offers not only better security but it also has more features than IE however remember that you still need to use IE for certain sites like Microsoft Updates.

Windows Updates
Ensure you are registered for Windows updates via Start > right-click on My Computer > Properties > Automatic Updates tab or visit the Microsoft Update site on a regular basis.

Anti-Virus
It is important that your computer has anti-virus software installed and it is updated at least on a weekly basis. Further information and programs can be found >here<

Firewall
Using a Firewall in its default configuration greatly reduces the risk of your computer being hacked. Further information and programs can be found >here<

Hosts File
For added protection you may also like to add a host file, for more information regarding host files read >here<

Anti-Malware Programs (all free)
Next, if they're not already present, I would recommend the download and installation of some or all of the following programs, and the updating of them on a regular basis:
  • Ad-Aware SE - This is a program that scans for and removes known spyware from your machine. >Tutorial<
  • Spybot Search & Destroy - Spybot is a tool like Ad-Aware SE whereas it seeks out and removes known spyware from your machine. >Tutorial<
    These two tools (Ad-Aware & Spybot) are perfect complements to each other as one will most always find something the other missed.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machine.
  • IE_Spyad - Works by placing known "bad" sites into your Internet Explorer "Restricted Zones" prohibiting them from doing potentially problematic things to your computer.
Safe Computing
Vino
Post #10
Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoyote.org/index.php?showtopic=31418

The help you receive here is free. If you wish to show your appreciation, then you may donate to help keep us online.

Visit the CoyoteStore http://TomCoyote.org/coyotestore.php

Kim
Post #11
Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoyote.org/index.php?showtopic=31418

The help you receive here is free. If you wish to show your appreciation, then you may donate to help keep us online.

Visit the CoyoteStore http://TomCoyote.org/coyotestore.php

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