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at wits end

4 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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I am running win 98 full version and have been battling this for quite some time any help would be appreciated. I have adaware6 on my system and popup stopper. Also cleanup freeware to clean system after an internet visit. The problem is system seems to be in control instead of me! It has also become very slow and appears to open some programs twice although task manager does not show the programs twice. Here is a copy of my highjackthis log, please take a look and see if you can help. Thanks JBMLogfile of HijackThis v1.99.1
Scan saved at 6:59:42 AM, on 10/4/06
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\ATITASK.EXE
C:\WINDOWS\SYSTEM\ATICWD32.EXE
C:\PROGRAM FILES\MICROSOFT HARDWARE\MOUSE\POINT32.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER FREE EDITION\PSFREE.EXE
C:\PROGRAM FILES\NETZERO\EXEC.EXE
C:\ATI\ATIDESK\ATISCHED.EXE
C:\PROGRAM FILES\INTUIT\QUICKBOOKS PRO\COMPONENTS\QBAGENT\QBDAGENT.EXE
C:\WINDOWS\SYSTEM\MRTMNGR.EXE
C:\PROGRAM FILES\NETZERO\EXEC.EXE
C:\MY DOCUMENTS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://my.netzero.net/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.netzero.net/s/search?r=minisearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.netzero.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://my.netzero.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://my.netzero.net/s/search?r=minisearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.netzero.net/s/search?r=minisearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://my.netzero.net/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://my.netzero.net/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by NetZero, Inc.
R3 - URLSearchHook: URLSearchHook Class - {37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\PROGRAM FILES\NZSEARCH\SEARCHENH1.DLL
O3 - Toolbar: ZeroBar - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - C:\PROGRAM FILES\NETZERO\TOOLBAR.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Atikey] Atitask.exe
O4 - HKLM\..\Run: [AtiCwd32] Aticwd32.exe
O4 - HKLM\..\Run: [QBCD Autorun] E:\autorun.exe restart QB_SEQUENCE first
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [dmndw.exe] C:\WINDOWS\SYSTEM\dmndw.exe
O4 - HKLM\..\Run: [dmfip.exe] C:\WINDOWS\SYSTEM\dmfip.exe
O4 - HKLM\..\Run: [dmyvu.exe] C:\WINDOWS\SYSTEM\dmyvu.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [dmxfg.exe] C:\WINDOWS\SYSTEM\dmxfg.exe
O4 - HKLM\..\Run: [dmiip.exe] C:\WINDOWS\SYSTEM\dmiip.exe
O4 - HKLM\..\Run: [dmeip.exe] C:\WINDOWS\SYSTEM\dmeip.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER FREE EDITION\PSFREE.EXE"
O4 - HKCU\..\Run: [NetZero_uoltray] C:\PROGRAM FILES\NETZERO\EXEC.EXE regrun
O4 - HKCU\..\Run: [spc_w] "C:\Program Files\NZSearch\nzspc.exe" -w
O4 - Startup: ATI Scheduler.lnk = C:\ATI\atidesk\ATISCHED.EXE
O4 - Startup: QuickBooks Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\QBDAgent.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O14 - IERESET.INF: START_PAGE_URL=http://my.netzero.com
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2005111…all/xscan53.cab
jbm252 :D

Welcome to Tom Coyote


Just want to point out that Microsoft no longer offers support for windows 98, its going to way of the old model A. Most of the tools we use to clean malware are no longer written for 98, so we will have to do this manually and hopefully clean you up. I would suggest shopping around for an upgrade to Win XP, I am seeing them on some sites for under a $100.



You need to enable windows to show all files and folders, instructions Here



Open HJT Scan Only, close your browser and all open windows, check these and click on Fix Checked

O4 - HKLM\..\Run: [dmndw.exe] C:\WINDOWS\SYSTEM\dmndw.exe
O4 - HKLM\..\Run: [dmfip.exe] C:\WINDOWS\SYSTEM\dmfip.exe
O4 - HKLM\..\Run: [dmyvu.exe] C:\WINDOWS\SYSTEM\dmyvu.exe
O4 - HKLM\..\Run: [dmxfg.exe] C:\WINDOWS\SYSTEM\dmxfg.exe
O4 - HKLM\..\Run: [dmiip.exe] C:\WINDOWS\SYSTEM\dmiip.exe
O4 - HKLM\..\Run: [dmeip.exe] C:\WINDOWS\SYSTEM\dmeip.exe



Boot into Safemode and delete the following files if still present.

To Enter Safemode
  • Go to Start> Shut off your Computer> Restart
  • As the computer starts to boot-up, Tap the F8 KEY somewhat rapidly,
    this will bring up a menu.
  • Use the Up and Down Arrow Keys to scroll up to Safemode
  • Then press the Enter Key on your Keyboard
Tutorial if you need it How to boot into Safemode


C:\WINDOWS\SYSTEM\dmndw.exe
C:\WINDOWS\SYSTEM\dmfip.exe
C:\WINDOWS\SYSTEM\dmyvu.exe
C:\WINDOWS\SYSTEM\dmxfg.exe
C:\WINDOWS\SYSTEM\dmiip.exe
C:\WINDOWS\SYSTEM\dmeip.exe



Reboot normally and run this system cleaner
If you don't want the Yahoo Toolbar, be sure to uncheck it during installation
Download and Install CCleaner
* Click on Run Cleaner
* Run the Issues Scan < – After it scans your system, when you click on the Fix button and it asks you to backup the Registry..Say Yes
Tutorial for CCleaner




Run this free online virus scan from Panda, it won't fix anything but I need to see the report.
Panda ActiveScan <—-Accept default settings


Post the Panda report and a new HJT log please.
Hi Ken and thanks for your reply. Here is the new log and the log from Panda. And again thanks for any help.
Logfile of HijackThis v1.99.1
Scan saved at 7:33:54 AM, on 10/11/06
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\ATITASK.EXE
C:\WINDOWS\SYSTEM\ATICWD32.EXE
C:\PROGRAM FILES\MICROSOFT HARDWARE\MOUSE\POINT32.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER FREE EDITION\PSFREE.EXE
C:\PROGRAM FILES\NETZERO\EXEC.EXE
C:\ATI\ATIDESK\ATISCHED.EXE
C:\PROGRAM FILES\INTUIT\QUICKBOOKS PRO\COMPONENTS\QBAGENT\QBDAGENT.EXE
C:\WINDOWS\SYSTEM\MRTMNGR.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\NETZERO\EXEC.EXE
C:\MY DOCUMENTS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://my.netzero.net/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.netzero.net/s/search?r=minisearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.netzero.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://my.netzero.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://my.netzero.net/s/search?r=minisearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.netzero.net/s/search?r=minisearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://my.netzero.net/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://my.netzero.net/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by NetZero, Inc.
R3 - URLSearchHook: URLSearchHook Class - {37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\PROGRAM FILES\NZSEARCH\SEARCHENH1.DLL
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YT.DLL
O3 - Toolbar: ZeroBar - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - C:\PROGRAM FILES\NETZERO\TOOLBAR.DLL
O3 - Toolbar: &Radio; - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YT.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Atikey] Atitask.exe
O4 - HKLM\..\Run: [AtiCwd32] Aticwd32.exe
O4 - HKLM\..\Run: [QBCD Autorun] E:\autorun.exe restart QB_SEQUENCE first
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER FREE EDITION\PSFREE.EXE"
O4 - HKCU\..\Run: [NetZero_uoltray] C:\PROGRAM FILES\NETZERO\EXEC.EXE regrun
O4 - HKCU\..\Run: [spc_w] "C:\Program Files\NZSearch\nzspc.exe" -w
O4 - Startup: ATI Scheduler.lnk = C:\ATI\atidesk\ATISCHED.EXE
O4 - Startup: QuickBooks Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\QBDAgent.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related; Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O14 - IERESET.INF: START_PAGE_URL=http://my.netzero.com
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2005111…all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab

PANDA LOG
Incident Status Location

Virus:trj/spamer.t Disinfected Operating system
Dialer:dialer.baj Not disinfected c:\windows\internt.exe
Dialer:dialer.xd Not disinfected c:\windows\switchagreement.txt
Virus:trj/ruins.a Disinfected Operating system
Adware:adware/sbsoft Not disinfected Windows Registry
Virus:Trj/Ruins.MB Disinfected C:\WINDOWS\SYSTEM\dmecq.exe
Virus:Trj/Ruins.MB Disinfected C:\WINDOWS\SYSTEM\cspjg.exe
Potentially unwanted tool:Application/Kill&Clean; Not disinfected C:\WINDOWS\SYSTEM\kilacln.exe[KillAndCleanUpdate.exe]
Dialer:Dialer.HGS Not disinfected C:\WINDOWS\SYSTEM32\itunesff.exe
Potentially unwanted tool:Application/Processor Not disinfected C:\WINDOWS\Desktop\smitRem\Process.exe
Spyware:Cookie/Doubleclick Not disinfected C:\WINDOWS\Cookies\me@doubleclick[1].txt
Spyware:Cookie/Mediaplex Not disinfected C:\WINDOWS\Cookies\me@mediaplex[1].txt
Spyware:Cookie/Atlas DMT Not disinfected C:\WINDOWS\Cookies\me@atdmt[2].txt
Spyware:Cookie/AdDynamix Not disinfected C:\WINDOWS\Cookies\[removed][1].txt
Dialer:Dialer.ABR Not disinfected C:\My Documents\backups\backup-20051207-073617-489.inf
jbm252 :D

Bad entries are gone, :thumbup: but we have a few files to remove, ,make sure that windows is still enabled to show all files and folders and you need to boot to safemode to delete them. If any won't let you delete them, take note and let me know which ones.

c:\windows\internt.exe
c:\windows\switchagreement.txt
C:\WINDOWS\SYSTEM\kilacln.exe

C:\WINDOWS\SYSTEM\cspjg.exe
C:\WINDOWS\SYSTEM\dmecq.exe
C:\WINDOWS\SYSTEM32\itunesff.exe


Then post a final HJT log and lets make sure nothing came back.

jbm252 :D

Bad entries are gone, :thumbup: but we have a few files to remove, ,make sure that windows is still enabled to show all files and folders and you need to boot to safemode to delete them. If any won't let you delete them, take note and let me know which ones.

c:\windows\internt.exe
c:\windows\switchagreement.txt
C:\WINDOWS\SYSTEM\kilacln.exe

C:\WINDOWS\SYSTEM\cspjg.exe
C:\WINDOWS\SYSTEM\dmecq.exe
C:\WINDOWS\SYSTEM32\itunesff.exe


Then post a final HJT log and lets make sure nothing came back.



Hi Ken and thanks again for your help, I have booted to safe mode and deleted all files you listed. There were 2 files I could not find listed below and a new HJT log.
C:\windows\system\cspjg.exe
C:\windows\system\dmecq.exe
here is new HJT log below

Logfile of HijackThis v1.99.1
Scan saved at 7:37:15 AM, on 10/17/06
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\ATITASK.EXE
C:\WINDOWS\SYSTEM\ATICWD32.EXE
C:\PROGRAM FILES\MICROSOFT HARDWARE\MOUSE\POINT32.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER FREE EDITION\PSFREE.EXE
C:\PROGRAM FILES\NETZERO\EXEC.EXE
C:\ATI\ATIDESK\ATISCHED.EXE
C:\PROGRAM FILES\NETZERO\EXEC.EXE
C:\MY DOCUMENTS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://my.netzero.net/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.netzero.net/s/search?r=minisearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.netzero.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://my.netzero.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://my.netzero.net/s/search?r=minisearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.netzero.net/s/search?r=minisearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://my.netzero.net/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://my.netzero.net/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by NetZero, Inc.
R3 - URLSearchHook: URLSearchHook Class - {37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\PROGRAM FILES\NZSEARCH\SEARCHENH1.DLL
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YT.DLL
O3 - Toolbar: ZeroBar - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - C:\PROGRAM FILES\NETZERO\TOOLBAR.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YT.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Atikey] Atitask.exe
O4 - HKLM\..\Run: [AtiCwd32] Aticwd32.exe
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER FREE EDITION\PSFREE.EXE"
O4 - HKCU\..\Run: [NetZero_uoltray] C:\PROGRAM FILES\NETZERO\EXEC.EXE regrun
O4 - HKCU\..\Run: [spc_w] "C:\Program Files\NZSearch\nzspc.exe" -w
O4 - Startup: ATI Scheduler.lnk = C:\ATI\atidesk\ATISCHED.EXE
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O14 - IERESET.INF: START_PAGE_URL=http://my.netzero.com
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2005111…all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
jbm252 :D


DO THIS FIRST
Your HIJACKTHIS program is current, but it is very important that it resides in its own folder.
We will use Hijackthis (HJT) to make changes to your system and HJT will make backups of those changes,
If HJT is not in its own folder, those backups could be lost.

Easy to fix.
  • just go to My Computer > YOUR C:\ DRIVE > Program Files and create a new folder and name it Hijackthis .
  • Now scroll to where you have HJT currently, right click on the HJT icon and select CUT .
  • Now open the new folder you just created and right click within that folder and select PASTE .
  • Now HJT should reside in C:\Program Files\Hijackthis\Hijackthis.exe
Please do not proceed until you have moved HJT




Remove both these entries with HJT
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm






Download Pocket Killbox to your desktop, unzip it to a folder that you can find

C:\windows\system\cspjg.exe
C:\windows\system\dmecq.exe


Highlight all the files with the complete path inside the quote and press Ctrl C on your keyboard.
  • Open Pocket Killbox
  • Go to File > Paste from clipboard
  • Set it to Delete on Reboot
  • Tick the box that says End Explorer shell while killing file
  • If its not greyed out..Click the radio button that say Unregister .dll before deleting.
  • Make sure ALL Files is selected
  • Click on the Red circle with the white X
  • It will ask you to confirm the deletion…Say yes
  • It will ask you to reboot, say yes


Post one last HJT log and let me know how your system is running now
Hi Ken here is a copy of HJT log, the system seem to be doing better. Thanks again for all your help. Let me know if there is anything else to fix. John
Logfile of HijackThis v1.99.1
Scan saved at 9:29:20 AM, on 10/29/06
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\ATITASK.EXE
C:\WINDOWS\SYSTEM\ATICWD32.EXE
C:\PROGRAM FILES\MICROSOFT HARDWARE\MOUSE\POINT32.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER FREE EDITION\PSFREE.EXE
C:\PROGRAM FILES\NETZERO\EXEC.EXE
C:\ATI\ATIDESK\ATISCHED.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\NETZERO\EXEC.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\PROGRAM FILES\HIGHJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://my.netzero.net/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.netzero.net/s/search?r=minisearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.netzero.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://my.netzero.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://my.netzero.net/s/search?r=minisearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.netzero.net/s/search?r=minisearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://my.netzero.net/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://my.netzero.net/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by NetZero, Inc.
R3 - URLSearchHook: URLSearchHook Class - {37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\PROGRAM FILES\NZSEARCH\SEARCHENH1.DLL
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YT.DLL
O3 - Toolbar: ZeroBar - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - C:\PROGRAM FILES\NETZERO\TOOLBAR.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YT.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Atikey] Atitask.exe
O4 - HKLM\..\Run: [AtiCwd32] Aticwd32.exe
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER FREE EDITION\PSFREE.EXE"
O4 - HKCU\..\Run: [NetZero_uoltray] C:\PROGRAM FILES\NETZERO\EXEC.EXE regrun
O4 - HKCU\..\Run: [spc_w] "C:\Program Files\NZSearch\nzspc.exe" -w
O4 - Startup: ATI Scheduler.lnk = C:\ATI\atidesk\ATISCHED.EXE
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O14 - IERESET.INF: START_PAGE_URL=http://my.netzero.com
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2005111…all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
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