This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

I can't get rid of this last one

4 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

I have run Ad-Aware on my PC, it found lots of stuff which I deleted. BUT, I am left with PurityScan which is obnoxious and is causing OIN popups. It was also interferring with my Norton (NAV) and at first I didn't know why my NAV was getting jacked up. I kept getting Cccap not responding which I would force out of. When I disabled my NAV things ran a tad bit more smoother as it appearntly was not conflicting with whatever was r\trying to run in thebackground.. So I uninstalled NAV and reinstalled. Same problem. I uninstalled NAV again and downloaded CA Virus protection program, now my system runs much faster. I guess NAV can clog things up. My CA AntuV found as infected :
Top infections found during scan (Limited to 10).
Win32/Clspring!generic
Win32/Clspring.FH
and deleted them. They are part of PurityScan I believe (Clickspring) .
But I still have the popups from OIN. I found Cowabanga by OIN in my programs and I removed it via add/remove but this did no good either. I've also run a Panda Scan.
My question is : is there any free online Maleware/trojan remover program that will entirely remove PurityScan. I am not computer savvy enough to go cleaning through registry lines etc. and manually do this.
Gracias Compadres
well I give up, I guess I'll just have to live with this. All the reseach I've done online this thing has to be manually removed and you really need to know what you are doing or risk a PC ruin. My popups do not seem to be that bad anymore only when I visit misc.websites….my only concern is I don't want some maleware when someone can harvest my vital info, like passwords, credit card #'s etc. I guess PurityScan is not the type that can do that ?
Thanks..here's my hijack log:

Logfile of HijackThis v1.99.1
Scan saved at 5:50:57 AM, on 9/28/06
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\SYMANTEC\LIVEUPDATE\ALUSCHEDULERSVC.EXE
C:\PROGRAM FILES\CA\CA INTERNET SECURITY SUITE\CA ANTI-VIRUS\ISAFE.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\STARTER.EXE
C:\WINDOWS\GWHOTKEY.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\HP SHARE-TO-WEB\HPGS2WND.EXE
C:\PROGRAM FILES\CA\CA INTERNET SECURITY SUITE\CCTRAY\CCTRAY.EXE
C:\WINDOWS\SYSTEM\MSWHEEL.EXE
C:\PROGRAM FILES\CA\CA INTERNET SECURITY SUITE\CA ANTI-VIRUS\VETMSG.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\HP SHARE-TO-WEB\HPGS2WNF.EXE
C:\PROGRAM FILES\CA\CA INTERNET SECURITY SUITE\CA ANTI-VIRUS\CAVRID.EXE
C:\WINDOWS\RunDLL.exe
C:\PROGRAM FILES\COMMON FILES\LAPM\XNMRHIP.EXE
C:\WINDOWS\APPLICATION DATA\BNTT\WUACLT.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\CA\CA INTERNET SECURITY SUITE\CCUPDATE\CCUPDATE.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\UNZIPPED\HIJACKTHIS[1]\HIJACKTHIS.EXE
C:\PROGRAM FILES\CA\CA INTERNET SECURITY SUITE\CA ANTI-VIRUS\VETMSG.EXE

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: (no name) - {E7BEE365-40E4-0D16-DFCC-543E70EB43A7} - C:\WINDOWS\SYSTEM\FVNTIVHP.DLL (file missing)
R3 - URLSearchHook: (no name) - {2E1AB660-10E2-0A46-8A99-516E8553DDAA} - C:\WINDOWS\SYSTEM\USB.DLL (file missing)
R3 - URLSearchHook: (no name) - {E1D1D9D9-795C-67F0-3162-6EDD4EFF12A2} - C:\WINDOWS\SYSTEM\ELJIJQJ.DLL (file missing)
O2 - BHO: (no name) - {E7BEE365-40E4-0D16-DFCC-543E70EB43A7} - C:\WINDOWS\SYSTEM\FVNTIVHP.DLL (file missing)
O2 - BHO: (no name) - {2E1AB660-10E2-0A46-8A99-516E8553DDAA} - C:\WINDOWS\SYSTEM\USB.DLL (file missing)
O2 - BHO: (no name) - {E1D1D9D9-795C-67F0-3162-6EDD4EFF12A2} - C:\WINDOWS\SYSTEM\ELJIJQJ.DLL (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe
O4 - HKLM\..\Run: [Multi-function Keyboard] GWHotKey.exe
O4 - HKLM\..\Run: [POINTER] C:\PROGRA~1\MICROS~1\point32.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [mdac_runonce] C:\WINDOWS\SYSTEM\runonce.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [VetAlert] C:\PROGRA~1\CA\CAINTE~1\CAANTI~1\VETMSG.EXE
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ALU Scheduler Service] C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O4 - HKLM\..\RunServices: [CAISafe] C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY
O4 - HKCU\..\Run: [Paol] C:\Program Files\Common Files\Lapm\xnmrhip.exe
O4 - HKCU\..\Run: [Otlo] "C:\WINDOWS\Application Data\bntt\wuaclt.exe" -vt ndrv
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: EPSON Background Monitor.lnk = C:\ESM2\Stms.exe
O4 - Startup: hp instant support.lnk = C:\Program Files\Hewlett-Packard\hpis\bin\matcli.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O12 - Plugin for .wav: C:\Program Files\Netscape\Communicator\Program\PLUGINS\npaudio.dll
O12 - Plugin for .mov: C:\Program Files\Netscape\Communicator\Program\PLUGINS\NPQTW32.DLL
O12 - Plugin for .au: C:\Program Files\Netscape\Communicator\Program\PLUGINS\npaudio.dll
O12 - Plugin for .swf: C:\Program Files\Netscape\Communicator\Program\PLUGINS\npswf32.dll
O12 - Plugin for .wma: C:\Program Files\Netscape\Communicator\Program\PLUGINS\npdsplay.dll
O12 - Plugin for .wmv: C:\Program Files\Netscape\Communicator\Program\PLUGINS\npdsplay.dll
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O16 - DPF: {A0EAC162-A012-4AD8-B2E1-D5A0BBBCDA51} (PopupSh Control) - http://206.222.26.98/display/PopupSh.ocx
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} - http://download.ewido.net/ewidoOnlineScan.cab
CLOSE ALL WINDOWS (even this one) AND PROGRAMS!!!!

Run Hijack This!
Click "Do a systen scan only".
Then "check" the box to the left of these item(s):

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm

R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

R3 - URLSearchHook: (no name) - {E7BEE365-40E4-0D16-DFCC-543E70EB43A7} - C:\WINDOWS\SYSTEM\FVNTIVHP.DLL (file missing)

R3 - URLSearchHook: (no name) - {2E1AB660-10E2-0A46-8A99-516E8553DDAA} - C:\WINDOWS\SYSTEM\USB.DLL (file missing)

R3 - URLSearchHook: (no name) - {E1D1D9D9-795C-67F0-3162-6EDD4EFF12A2} - C:\WINDOWS\SYSTEM\ELJIJQJ.DLL (file missing)

O2 - BHO: (no name) - {E7BEE365-40E4-0D16-DFCC-543E70EB43A7} - C:\WINDOWS\SYSTEM\FVNTIVHP.DLL (file missing)

O2 - BHO: (no name) - {2E1AB660-10E2-0A46-8A99-516E8553DDAA} - C:\WINDOWS\SYSTEM\USB.DLL (file missing)

O2 - BHO: (no name) - {E1D1D9D9-795C-67F0-3162-6EDD4EFF12A2} - C:\WINDOWS\SYSTEM\ELJIJQJ.DLL (file missing)

O4 - HKCU\..\Run: [Paol] C:\Program Files\Common Files\Lapm\xnmrhip.exe

O4 - HKCU\..\Run: [Otlo] "C:\WINDOWS\Application Data\bntt\wuaclt.exe" -vt ndrv

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

Then click "Fix checked" and close Hijack This!.

Reboot in "safe" mode.

Delete all of the following noted (in red) file(s)/FOLDER(s) you can find:

c:\program files\common files\lapm <— FOLDER

c:\windows\application data\bntt <— FOLDER

Some malware files may be "hidden".
Be sure to show hidden files when looking for these file(s) and/or folder(s).

Reboot in normal mode and "copy/paste" a new HijackThis! log file into this thread. :)
Whoa that was exciting…never done a Safe mode boot before and you had me looking in places I'd never been :-)

Here's my new HiJack log:

Logfile of HijackThis v1.99.1
Scan saved at 9:24:35 AM, on 9/28/06
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\SYMANTEC\LIVEUPDATE\ALUSCHEDULERSVC.EXE
C:\PROGRAM FILES\CA\CA INTERNET SECURITY SUITE\CA ANTI-VIRUS\ISAFE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\STARTER.EXE
C:\WINDOWS\GWHOTKEY.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\HP SHARE-TO-WEB\HPGS2WND.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\CA\CA INTERNET SECURITY SUITE\CCTRAY\CCTRAY.EXE
C:\PROGRAM FILES\CA\CA INTERNET SECURITY SUITE\CA ANTI-VIRUS\VETMSG.EXE
C:\WINDOWS\SYSTEM\MSWHEEL.EXE
C:\PROGRAM FILES\CA\CA INTERNET SECURITY SUITE\CA ANTI-VIRUS\CAVRID.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\HP SHARE-TO-WEB\HPGS2WNF.EXE
C:\WINDOWS\RunDLL.exe
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\UNZIPPED\HIJACKTHIS[1]\HIJACKTHIS.EXE

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe
O4 - HKLM\..\Run: [Multi-function Keyboard] GWHotKey.exe
O4 - HKLM\..\Run: [POINTER] C:\PROGRA~1\MICROS~1\point32.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [mdac_runonce] C:\WINDOWS\SYSTEM\runonce.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [VetAlert] C:\PROGRA~1\CA\CAINTE~1\CAANTI~1\VETMSG.EXE
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ALU Scheduler Service] C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O4 - HKLM\..\RunServices: [CAISafe] C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: EPSON Background Monitor.lnk = C:\ESM2\Stms.exe
O4 - Startup: hp instant support.lnk = C:\Program Files\Hewlett-Packard\hpis\bin\matcli.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O12 - Plugin for .wav: C:\Program Files\Netscape\Communicator\Program\PLUGINS\npaudio.dll
O12 - Plugin for .mov: C:\Program Files\Netscape\Communicator\Program\PLUGINS\NPQTW32.DLL
O12 - Plugin for .au: C:\Program Files\Netscape\Communicator\Program\PLUGINS\npaudio.dll
O12 - Plugin for .swf: C:\Program Files\Netscape\Communicator\Program\PLUGINS\npswf32.dll
O12 - Plugin for .wma: C:\Program Files\Netscape\Communicator\Program\PLUGINS\npdsplay.dll
O12 - Plugin for .wmv: C:\Program Files\Netscape\Communicator\Program\PLUGINS\npdsplay.dll
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O16 - DPF: {A0EAC162-A012-4AD8-B2E1-D5A0BBBCDA51} (PopupSh Control) - http://206.222.26.98/display/PopupSh.ocx
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} - http://download.ewido.net/ewidoOnlineScan.cab

Thanks so much !
Psalm 115:1
Everything is great ! I ran a Adaware scan and Purity is gone. For the longest time I have not been able to even change my color scheme when I go to cntrl panel/display/appearance.., it would freeze up and not respond. NOW I can even change that . I cannot thank you enough….if I could I'd buy you a steak dinner. You all are wonderful to offer this help, it is appreciated more then you know !
I read the "securing your PC after after an attack" and I notice the Disk Clean Up part, it meantions to use this to delete stuff including the Recycle Bin. I emptied my recycle bin last night (the normal way) after I finshed all the hijack clean and deleted all the bad files/folders, so I hope that was OK to do. I'll follow the instructions for the "secure your Pc" when I get home tonight.
This topic is now closed.

If you need this topic reopened, please request this by sending an email to us at the following link

(Click for address)
Include your post user name and detail why you need it reopened with a valid link to your post.
Any bad links or emails that are not from the original poster will be deleted without response.
Any emails without the subject "Reopen" will be deleted without being looked at.

If this is not your thread please start a New Topic.

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI