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Random program appears in taskbar then disappears...please help

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periodically a random application appears in the taskbar then quickly disappears. Please help this is driving me crazy. It will also stop the screen saver.

Logfile of HijackThis v1.99.1
Scan saved at 9:14:56 AM, on 9/8/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\IOGEAR\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\MICROS~2\80\Tools\binn\sqlservr.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Common Files\Microsoft Shared\MSSearch\Bin\mssearch.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\Hewlett-Packard\HP Mobile Printing\HPBMOBIL.EXE
C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\TechSmith\SnagIt 7\SnagIt32.exe
C:\Program Files\TechSmith\SnagIt 7\TSCHelp.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\MICROS~3\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_wp.exe
C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
C:\Program Files\Microsoft Visual Studio 8\Common7\ide\mspdbsrv.exe
c:\pmserver2.0\karmak.services.profitmaster.server.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.hp.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.hp.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 7\SnagItBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\ActiveX\AcroIEHelper.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 7\SnagItIEAddin.dll
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [FRYMXINS] "C:\Program Files\ATI Technologies\Fire GL 3D Studio Max\atiimxgl"
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [DXDllRegExe] dxdllreg.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Nero\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - HKCU\..\Run: [HP Mobile Printing] C:\Program Files\Hewlett-Packard\HP Mobile Printing\HPBMOBIL.EXE
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O4 - Global Startup: SnagIt 7.lnk = C:\Program Files\TechSmith\SnagIt 7\SnagIt32.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\IOGEAR\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite… - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\IOGEAR\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\IOGEAR\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O16 - DPF: {3299935F-2C5A-499A-9908-95CFFF6EF8C1} (Quicksilver Class) - https://scpwcc.ops.placeware.com/etc/place/…quicksilver.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eB…l_v1-0-3-36.cab
O16 - DPF: {82774781-8F4E-11D1-AB1C-0000F8773BF0} (DLC Class) - https://transfers.ds.microsoft.com/FTM/Tran…ransferCtrl.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {A18962F6-E6ED-40B1-97C9-1FB36F38BFA8} (Aurigma Image Uploader 3.5 Control) - http://www.mpix.com/Customer/ImageUploader3.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart.com/photo/uploads/Fuj…ploadClient.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://cdn.messenger.msn.com/download/MsnM…pDownloader.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://karmak.webex.com/client/v_mywebex/webex/ieatgpc.cab
O16 - DPF: {F3F322B5-26EE-46EB-8D03-030ACA4D6167} (Aurigma Image Uploader 2.5) - http://www.mpix.com/Customer/newocx/ImageUploader2.ocx
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = domain1.karmak.com
O18 - Protocol: bw+0 - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw+0s - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0 - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0s - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00 - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00s - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10 - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10s - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20 - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20s - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30 - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30s - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40 - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40s - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50 - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50s - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60 - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60s - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70 - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70s - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80 - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80s - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90 - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90s - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0 - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0s - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0 - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0s - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0 - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0s - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0 - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0s - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0 - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0s - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0 - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0s - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: bwg0 - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwg0s - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0 - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0s - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0 - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0s - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0 - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0s - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0 - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0s - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0 - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0s - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0 - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0s - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0 - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0s - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0 - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0s - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0 - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0s - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0 - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0s - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0 - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0s - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0 - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0s - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0 - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0s - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0 - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0s - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0 - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0s - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0 - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0s - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0 - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0s - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0 - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0s - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0 - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0s - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: offline-8876480 - {4AF8FC9E-2EF4-457D-B771-DA0A794BD4EB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\IOGEAR\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Imapi Helper - Alex Feinman - C:\Program Files\ISO Recorder\ImapiHelper.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SQL Server (SQLEXPRESS) (MSSQL$SQLEXPRESS) - Unknown owner - C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sSQLEXPRESS (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: ProfitMaster Print Manager - - c:\karmak.services.profitmaster.printserver\karmak.services.profitmaster.printserver.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Xpress Mail Personal Edition Service (SevenConnectionService) - Unknown owner - C:\Program Files\Xpress Mail\Personal Edition\ConnectionService.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
Hello jmiller145 and Welcome to TomCoyote,

Let's start with a couple of scans please.

STEP 1.
======
SpySweeper
Download the trial version of Spy Sweeper from Here

Install it using the Standard Install option. (You will be asked for your e-mail address, it is safe to give it. If you receive alerts from your firewall, allow all activities for Spy Sweeper)
  • If you are taken to the internet page, just close the page.
  • You will be prompted to check for updated definitions, please do so.
    (This may take several minutes)
  • Click on Options > Sweep Options and check Sweep all Folders on Selected drives. Check Local Disc C. Under What to Sweep, check every box.
  • Click on Sweep and allow it to fully scan your system.If you are prompted to restart the computer, do so immediately. This is a necessary step to kill the infection!
  • When the sweep has finished, click Remove. Click Select All and then Next
  • From 'Results', select the Session Log tab. Click Save to File and save the log somewhere convenient.
STEP 2.
======
The Ewido program’s detection rate is excellent. After the Trial has expired, the auto updates and real time protection stop but you can still update it manually and run scans anytime you want.

First download ewido anti-spyware from HERE and save that file to your
desktop.
This is a 30 day trial of the program
  • Once you have downloaded ewido anti-spyware, locate the icon on the desktop
    and double-click it to launch the set up program.
  • Once the setup is complete you will need run ewido and update the definition
    files.
  • On the main screen select the icon "Update" then select the "
    Update now
    " link.
    • Next select the "Start Update" button, the update will start and a
      progress bar will show the updates being installed.
  • Once the update has completed select the "Scanner" icon at the top of
    the screen, then select the "Settings" tab.
  • Once in the Settings screen click on "Recommended actions" and then
    select "Quarantine".
  • Under "Reports"
    • Select "Automatically generate report after every scan"
    • Un-Select "Only if threats were found"
Close ewido anti-spyware, Do Not run a scan just yet, we will shortly.
  • Reboot your computer into SafeMode. You can do this by restarting
    your computer and continually tapping the F8 key until a menu appears.

    Use your up arrow key to highlight SafeMode then hit enter.
    IMPORTANT: Do not open any other windows or
    programs while ewido is scanning, it may interfere with the scanning proccess:
  • Lauch ewido-anti-spyware by double-clicking the icon on your desktop.
  • Select the "Scanner" icon at the top and then the "Scan" tab
    then click on "Complete System Scan".
  • ewido will now begin the scanning process, be patient this may take a little
    time.
    Once the scan is complete do the following:
  • If you have any infections you will prompted, then select "Apply all
    actions
    "
  • Next select the "Reports" icon at the top.
  • Select the "Save report as" button in the lower left hand of the
    screen and save it to a text file on your system (make sure to remember where
    you saved that file, this is important).
  • Close ewido and reboot your system back into Normal Mode and post the
    results of the ewido report scan.
Please post the results from SpySweeper, ewido and a new hijackthis log.
Susan528,

Sorry for the delay on the log files…I have been out of town on business. I have followed your instructions, here are the logs.

Spy Sweeper Log
___________________________________________

9:36 AM: Removal process completed. Elapsed time 00:00:20
9:36 AM: Quarantining All Traces: yieldmanager cookie
9:36 AM: Quarantining All Traces: burstnet cookie
9:36 AM: Quarantining All Traces: web-stat cookie
9:36 AM: Quarantining All Traces: starware.com cookie
9:36 AM: Quarantining All Traces: tribalfusion cookie
9:36 AM: Quarantining All Traces: trafficmp cookie
9:36 AM: Quarantining All Traces: webtrendslive cookie
9:36 AM: Quarantining All Traces: statcounter cookie
9:36 AM: Quarantining All Traces: dealtime cookie
9:36 AM: Quarantining All Traces: server.iad.liveperson cookie
9:36 AM: Quarantining All Traces: overture cookie
9:36 AM: Quarantining All Traces: realmedia cookie
9:36 AM: Quarantining All Traces: mediaplex cookie
9:36 AM: Quarantining All Traces: webtrends cookie
9:36 AM: Quarantining All Traces: linksynergy cookie
9:36 AM: Quarantining All Traces: gamespy cookie
9:36 AM: Quarantining All Traces: ru4 cookie
9:36 AM: Quarantining All Traces: did-it cookie
9:36 AM: Quarantining All Traces: coremetrics cookie
9:36 AM: Quarantining All Traces: clickbank cookie
9:36 AM: Quarantining All Traces: bravenet cookie
9:36 AM: Quarantining All Traces: atlas dmt cookie
9:36 AM: Quarantining All Traces: tacoda cookie
9:36 AM: Quarantining All Traces: addynamix cookie
9:36 AM: Quarantining All Traces: specificclick.com cookie
9:36 AM: Quarantining All Traces: about cookie
9:36 AM: Quarantining All Traces: 2o7.net cookie
9:36 AM: Quarantining All Traces: apropos
9:36 AM: Quarantining All Traces: ist istbar
9:36 AM: Removal process initiated
9:35 AM: Traces Found: 39
9:35 AM: Full Sweep has completed. Elapsed time 00:44:19
9:35 AM: File Sweep Complete, Elapsed Time: 00:40:56
9:32 AM: Warning: Failed to access drive E:
9:32 AM: Warning: Failed to access drive D:
9:31 AM: Warning: Failed to open file "c:\documents and settings\jmiller\local settings\application data\microsoft\messenger\[removed]\sharingmetadata\pending.dat". The operation completed successfully
9:31 AM: Warning: Failed to open file "c:\documents and settings\jmiller\local settings\temp\~df8944.tmp". The operation completed successfully
9:31 AM: Warning: Failed to open file "c:\documents and settings\jmiller\local settings\temp\~dfcc13.tmp". The operation completed successfully
9:01 AM: C:\Documents and Settings\jmiller\Local Settings\Temp\temp.fr078F (ID = 50009)
9:01 AM: Found Adware: apropos
8:54 AM: Starting File Sweep
8:54 AM: Cookie Sweep Complete, Elapsed Time: 00:00:05
8:54 AM: c:\documents and settings\jmiller\cookies\jmiller@yieldmanager[2].txt (ID = 3749)
8:54 AM: Found Spy Cookie: yieldmanager cookie
8:54 AM: c:\documents and settings\jmiller\cookies\[removed][2].txt (ID = 2337)
8:54 AM: Found Spy Cookie: burstnet cookie
8:54 AM: c:\documents and settings\jmiller\cookies\jmiller@web-stat[2].txt (ID = 3648)
8:54 AM: Found Spy Cookie: web-stat cookie
8:54 AM: c:\documents and settings\jmiller\cookies\jmiller@usatoday1.112.2o7[1].txt (ID = 1958)
8:54 AM: c:\documents and settings\jmiller\cookies\[removed][1].txt (ID = 3442)
8:54 AM: Found Spy Cookie: starware.com cookie
8:54 AM: c:\documents and settings\jmiller\cookies\jmiller@tribalfusion[1].txt (ID = 3589)
8:54 AM: Found Spy Cookie: tribalfusion cookie
8:54 AM: c:\documents and settings\jmiller\cookies\jmiller@trafficmp[2].txt (ID = 3581)
8:54 AM: Found Spy Cookie: trafficmp cookie
8:54 AM: c:\documents and settings\jmiller\cookies\jmiller@tacoda[2].txt (ID = 6444)
8:54 AM: c:\documents and settings\jmiller\cookies\[removed][2].txt (ID = 3667)
8:54 AM: Found Spy Cookie: webtrendslive cookie
8:54 AM: c:\documents and settings\jmiller\cookies\jmiller@statcounter[1].txt (ID = 3447)
8:54 AM: Found Spy Cookie: statcounter cookie
8:54 AM: c:\documents and settings\jmiller\cookies\[removed][2].txt (ID = 2506)
8:54 AM: Found Spy Cookie: dealtime cookie
8:54 AM: c:\documents and settings\jmiller\cookies\jmiller@snapfish.112.2o7[1].txt (ID = 1958)
8:54 AM: c:\documents and settings\jmiller\cookies\[removed][1].txt (ID = 3341)
8:54 AM: Found Spy Cookie: server.iad.liveperson cookie
8:54 AM: c:\documents and settings\jmiller\cookies\[removed][2].txt (ID = 2038)
8:54 AM: c:\documents and settings\jmiller\cookies\[removed][1].txt (ID = 2038)
8:54 AM: c:\documents and settings\jmiller\cookies\[removed][1].txt (ID = 3106)
8:54 AM: c:\documents and settings\jmiller\cookies\jmiller@paypal.112.2o7[1].txt (ID = 1958)
8:54 AM: c:\documents and settings\jmiller\cookies\jmiller@overture[1].txt (ID = 3105)
8:54 AM: Found Spy Cookie: overture cookie
8:54 AM: c:\documents and settings\jmiller\cookies\[removed][1].txt (ID = 3236)
8:54 AM: Found Spy Cookie: realmedia cookie
8:54 AM: c:\documents and settings\jmiller\cookies\[removed][1].txt (ID = 2038)
8:54 AM: c:\documents and settings\jmiller\cookies\jmiller@mediaplex[1].txt (ID = 6442)
8:54 AM: Found Spy Cookie: mediaplex cookie
8:54 AM: c:\documents and settings\jmiller\cookies\[removed][2].txt (ID = 3669)
8:54 AM: Found Spy Cookie: webtrends cookie
8:54 AM: c:\documents and settings\jmiller\cookies\jmiller@linksynergy[2].txt (ID = 2926)
8:54 AM: Found Spy Cookie: linksynergy cookie
8:54 AM: c:\documents and settings\jmiller\cookies\jmiller@gamespy[1].txt (ID = 2719)
8:54 AM: Found Spy Cookie: gamespy cookie
8:54 AM: c:\documents and settings\jmiller\cookies\[removed][1].txt (ID = 2038)
8:54 AM: c:\documents and settings\jmiller\cookies\[removed][2].txt (ID = 2038)
8:54 AM: c:\documents and settings\jmiller\cookies\jmiller@edge.ru4[2].txt (ID = 3269)
8:54 AM: Found Spy Cookie: ru4 cookie
8:54 AM: c:\documents and settings\jmiller\cookies\jmiller@did-it[2].txt (ID = 2523)
8:54 AM: Found Spy Cookie: did-it cookie
8:54 AM: c:\documents and settings\jmiller\cookies\[removed][1].txt (ID = 2472)
8:54 AM: Found Spy Cookie: coremetrics cookie
8:54 AM: c:\documents and settings\jmiller\cookies\jmiller@clickbank[1].txt (ID = 2398)
8:54 AM: Found Spy Cookie: clickbank cookie
8:54 AM: c:\documents and settings\jmiller\cookies\jmiller@bravenet[1].txt (ID = 2322)
8:54 AM: Found Spy Cookie: bravenet cookie
8:54 AM: c:\documents and settings\jmiller\cookies\jmiller@atdmt[2].txt (ID = 2253)
8:54 AM: Found Spy Cookie: atlas dmt cookie
8:54 AM: c:\documents and settings\jmiller\cookies\[removed][1].txt (ID = 6445)
8:54 AM: Found Spy Cookie: tacoda cookie
8:54 AM: c:\documents and settings\jmiller\cookies\[removed][2].txt (ID = 2062)
8:54 AM: Found Spy Cookie: addynamix cookie
8:54 AM: c:\documents and settings\jmiller\cookies\[removed][2].txt (ID = 3400)
8:54 AM: Found Spy Cookie: specificclick.com cookie
8:54 AM: c:\documents and settings\jmiller\cookies\jmiller@about[2].txt (ID = 2037)
8:54 AM: Found Spy Cookie: about cookie
8:54 AM: c:\documents and settings\jmiller\cookies\jmiller@2o7[2].txt (ID = 1957)
8:54 AM: Found Spy Cookie: 2o7.net cookie
8:54 AM: Starting Cookie Sweep
8:54 AM: Registry Sweep Complete, Elapsed Time:00:00:18
8:54 AM: HKLM\software\microsoft\windows\currentversion\app management\arpcache\istbaristbar\ (ID = 129119)
8:54 AM: Found Adware: ist istbar
8:54 AM: Starting Registry Sweep
8:54 AM: Memory Sweep Complete, Elapsed Time: 00:02:52
8:51 AM: Starting Memory Sweep
8:51 AM: Sweep initiated using definitions version 763
8:51 AM: Spy Sweeper 5.0.5.1286 started
8:51 AM: | Start of Session, Wednesday, September 20, 2006 |
********
8:51 AM: | End of Session, Wednesday, September 20, 2006 |
8:50 AM: Your spyware definitions have been updated.
8:49 AM: BHO Shield: found: – BHO installation denied at user request
Keylogger Shield: On
BHO Shield: On
IE Security Shield: On
Alternate Data Stream (ADS) Execution Shield: On
Startup Shield: On
Common Ad Sites Shield: Off
Hosts File Shield: On
Spy Communication Shield: On
ActiveX Shield: On
Windows Messenger Service Shield: On
IE Favorites Shield: On
Spy Installation Shield: On
Memory Shield: On
IE Hijack Shield: On
IE Tracking Cookies Shield: Off
8:46 AM: Shield States
8:46 AM: Spyware Definitions: 691
8:46 AM: Spy Sweeper 5.0.5.1286 started
8:46 AM: Spy Sweeper 5.0.5.1286 started
8:46 AM: | Start of Session, Wednesday, September 20, 2006 |
********



Ewido Log
______________________________________

———————————————————
ewido anti-spyware - Scan Report
———————————————————

+ Created at: 11:13:16 AM 9/20/2006

+ Scan result:



C:\Documents and Settings\jmiller\Cookies\jmiller@adbrite[2].txt -> TrackingCookie.Adbrite : Cleaned with backup (quarantined).
C:\Documents and Settings\jmiller\Cookies\jmiller@admarketplace[2].txt -> TrackingCookie.Admarketplace : Cleaned with backup (quarantined).
C:\Documents and Settings\jmiller\Local Settings\Temp\NoadwareBkupTemp\jmiller@atdmt[1].txt -> TrackingCookie.Atdmt : Cleaned with backup (quarantined).
C:\Documents and Settings\jmiller\Cookies\jmiller@bfast[2].txt -> TrackingCookie.Bfast : Cleaned with backup (quarantined).
C:\Documents and Settings\jmiller\Cookies\[removed][1].txt -> TrackingCookie.Bridgetrack : Cleaned with backup (quarantined).
C:\Documents and Settings\jmiller\Cookies\[removed][1].txt -> TrackingCookie.Clickhype : Cleaned with backup (quarantined).
C:\Documents and Settings\jmiller\Cookies\jmiller@com[1].txt -> TrackingCookie.Com : Cleaned with backup (quarantined).
C:\Documents and Settings\jmiller\Cookies\[removed][1].txt -> TrackingCookie.Directnetadvertising : Cleaned with backup (quarantined).
C:\Documents and Settings\jmiller\Cookies\jmiller@doubleclick[1].txt -> TrackingCookie.Doubleclick : Cleaned with backup (quarantined).
C:\Documents and Settings\jmiller\Cookies\[removed][1].txt -> TrackingCookie.Esomniture : Cleaned with backup (quarantined).
C:\Documents and Settings\jmiller\Cookies\[removed][2].txt -> TrackingCookie.Esomniture : Cleaned with backup (quarantined).
C:\Documents and Settings\jmiller\Cookies\[removed][2].txt -> TrackingCookie.Esomniture : Cleaned with backup (quarantined).
C:\Documents and Settings\jmiller\Cookies\[removed][2].txt -> TrackingCookie.Esomniture : Cleaned with backup (quarantined).
C:\Documents and Settings\jmiller\Cookies\[removed][2].txt -> TrackingCookie.Esomniture : Cleaned with backup (quarantined).
C:\Documents and Settings\jmiller\Cookies\[removed][2].txt -> TrackingCookie.Esomniture : Cleaned with backup (quarantined).
C:\Documents and Settings\jmiller\Cookies\[removed][2].txt -> TrackingCookie.Esomniture : Cleaned with backup (quarantined).
C:\Documents and Settings\jmiller\Cookies\[removed][2].txt -> TrackingCookie.Euroclick : Cleaned with backup (quarantined).
C:\Documents and Settings\jmiller\Cookies\jmiller@fastclick[1].txt -> TrackingCookie.Fastclick : Cleaned with backup (quarantined).
C:\Documents and Settings\jmiller\Cookies\[removed][2].txt -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
C:\Documents and Settings\jmiller\Cookies\[removed][1].txt -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
C:\Documents and Settings\jmiller\Cookies\[removed][1].txt -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
C:\Documents and Settings\jmiller\Cookies\[removed][2].txt -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
C:\Documents and Settings\jmiller\Cookies\[removed][2].txt -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
C:\Documents and Settings\jmiller\Cookies\[removed][1].txt -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
C:\Documents and Settings\jmiller\Cookies\jmiller@hitbox[1].txt -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
C:\Documents and Settings\jmiller\Cookies\[removed][1].txt -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
C:\Documents and Settings\jmiller\Local Settings\Temp\NoadwareBkupTemp\jmiller@hitbox[1].txt -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
C:\Documents and Settings\jmiller\Cookies\[removed][1].txt -> TrackingCookie.Liveperson : Cleaned with backup (quarantined).
C:\Documents and Settings\jmiller\Local Settings\Temp\NoadwareBkupTemp\jmiller@edge.ru4[2].txt -> TrackingCookie.Ru4 : Cleaned with backup (quarantined).


::Report end


HJT Log
______________________________________________

Logfile of HijackThis v1.99.1
Scan saved at 11:19:32 AM, on 9/20/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\IOGEAR\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\MICROS~2\80\Tools\binn\sqlservr.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Common Files\Microsoft Shared\MSSearch\Bin\mssearch.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Hewlett-Packard\HP Mobile Printing\HPBMOBIL.EXE
C:\HJT\HijackThis.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\TechSmith\SnagIt 7\SnagIt32.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.hp.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.hp.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Karmak Inc.
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 10.3.38.1:80
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 7\SnagItBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\ActiveX\AcroIEHelper.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 7\SnagItIEAddin.dll
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SynTPLpr] "C:\Program Files\Synaptics\SynTP\SynTPLpr.exe"
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoTray] "C:\Program Files\Logitech\Video\LogiTray.exe"
O4 - HKLM\..\Run: [LogitechVideoRepair] "C:\Program Files\Logitech\Video\ISStart.exe"
O4 - HKLM\..\Run: [FRYMXINS] "C:\Program Files\ATI Technologies\Fire GL 3D Studio Max\atiimxgl"
O4 - HKLM\..\Run: [eabconfg.cpl] "C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe" /Start
O4 - HKLM\..\Run: [DXDllRegExe] dxdllreg.exe
O4 - HKLM\..\Run: [Cpqset] "C:\Program Files\HPQ\Default Settings\cpqset.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Nero\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [HP Mobile Printing] "C:\Program Files\Hewlett-Packard\HP Mobile Printing\HPBMOBIL.EXE"
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O4 - Global Startup: SnagIt 7.lnk = C:\Program Files\TechSmith\SnagIt 7\SnagIt32.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\IOGEAR\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite… - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\IOGEAR\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\IOGEAR\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O16 - DPF: {3299935F-2C5A-499A-9908-95CFFF6EF8C1} (Quicksilver Class) - https://scpwcc.ops.placeware.com/etc/place/…quicksilver.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eB…l_v1-0-3-36.cab
O16 - DPF: {82774781-8F4E-11D1-AB1C-0000F8773BF0} (DLC Class) - https://transfers.ds.microsoft.com/FTM/Tran…ransferCtrl.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {A18962F6-E6ED-40B1-97C9-1FB36F38BFA8} (Aurigma Image Uploader 3.5 Control) - http://www.mpix.com/Customer/ImageUploader3.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart.com/photo/uploads/Fuj…ploadClient.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://cdn.messenger.msn.com/download/MsnM…pDownloader.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://karmak.webex.com/client/v_mywebex/webex/ieatgpc.cab
O16 - DPF: {F3F322B5-26EE-46EB-8D03-030ACA4D6167} (Aurigma Image Uploader 2.5) - http://www.mpix.com/Customer/newocx/ImageUploader2.ocx
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = domain1.karmak.com
O17 - HKLM\Software\..\Telephony: DomainName = domain1.karmak.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = domain1.karmak.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = domain1.karmak.com
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\IOGEAR\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SQL Server (SQLEXPRESS) (MSSQL$SQLEXPRESS) - Unknown owner - C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sSQLEXPRESS (file missing)
O23 - Service: PMCommunicationServer - - c:\pmcommserver\karmak.services.profitmaster.communicationserver.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: ProfitMaster Print Manager - - c:\karmak.services.profitmaster.printserver\karmak.services.profitmaster.printserver.exe
O23 - Service: ProfitMaster Server - - c:\pmserver\karmak.services.profitmaster.server.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Xpress Mail Personal Edition Service (SevenConnectionService) - Unknown owner - C:\Program Files\Xpress Mail\Personal Edition\ConnectionService.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe



Thanks for taking the time to look at these logs.

Josh
Hello jmiller145 and Welcome to TomCoyote,

Disable SpySweeper:
You have SpySweeper installed. While this is a great program, we need to temporarily disable (not uninstall) the program because it might stop our fix.
Right click on the SpySweeper icon in your System Tray (near the clock).
From the pop up menu, left click on Shields, this will open the program at the same time.
Click the "Internet Explorer" tab and uncheck the following:
  • IE Favorites Shield
  • IE Security Shield
  • Broswer Helper Object (BHO) Shield
  • IE Hijack Shield
Click the "Windows System Shields" and uncheck the following:
  • Memory Shield
  • Spy Installation Shield
Click the "Startup Programs" tab and uncheck the Startup Items Shield

After all of the fixes are complete it is very important that you enable SpySweeper again.

Disable Microsoft Windows Defender:
We need to disable your Microsoft Windows Defender Real-time Protection as it may interfere with the fixes that we need to make.
  • Open Microsoft Windows Defender. Click Start, Programs, Windows Defender
  • Click on Tools, General Settings.
  • Under Real-time protection options, unselect the Turn on real-time protection check box
  • Click Save
After all of the fixes are complete it is very important that you enable Real-time Protection again.

Please set your system to show all files; please see here if you're unsure how to do this.

Scan with HijackThis. Place a check against each of the following:
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
Close all windows or browsers except for Hijackthis. Click on Fix Checked when finished and exit HijackThis.

Updating Java
  • Download the latest version of Java Runtime Environment (JRE) 5.0 Update 8.
  • Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-1_5_0_08-windowsi586-p.exe to install the newest version.
    The following explains how to remove items from your computer that are malware. These items must be fixed!

    Post (reply) with a fresh HijackThis log. Let me know how your computer is running.
Susan528,

I have followed your instructions. However I am still seeing the unknown application running periodically. Here is the new HJT log.

Logfile of HijackThis v1.99.1
Scan saved at 8:22:47 AM, on 9/21/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\IOGEAR\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\MICROS~2\80\Tools\binn\sqlservr.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Common Files\Microsoft Shared\MSSearch\Bin\mssearch.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Hewlett-Packard\HP Mobile Printing\HPBMOBIL.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\TechSmith\SnagIt 7\SnagIt32.exe
C:\Program Files\TechSmith\SnagIt 7\TSCHelp.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\HP\hpcoretech\comp\hpdarc.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.hp.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.hp.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Karmak Inc.
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 10.3.38.1:80
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SynTPLpr] "C:\Program Files\Synaptics\SynTP\SynTPLpr.exe"
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoTray] "C:\Program Files\Logitech\Video\LogiTray.exe"
O4 - HKLM\..\Run: [LogitechVideoRepair] "C:\Program Files\Logitech\Video\ISStart.exe"
O4 - HKLM\..\Run: [FRYMXINS] "C:\Program Files\ATI Technologies\Fire GL 3D Studio Max\atiimxgl"
O4 - HKLM\..\Run: [eabconfg.cpl] "C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe" /Start
O4 - HKLM\..\Run: [DXDllRegExe] dxdllreg.exe
O4 - HKLM\..\Run: [Cpqset] "C:\Program Files\HPQ\Default Settings\cpqset.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Nero\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [HP Mobile Printing] "C:\Program Files\Hewlett-Packard\HP Mobile Printing\HPBMOBIL.EXE"
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O4 - Global Startup: SnagIt 7.lnk = C:\Program Files\TechSmith\SnagIt 7\SnagIt32.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\IOGEAR\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite… - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\IOGEAR\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\IOGEAR\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O16 - DPF: {3299935F-2C5A-499A-9908-95CFFF6EF8C1} (Quicksilver Class) - https://scpwcc.ops.placeware.com/etc/place/…quicksilver.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eB…l_v1-0-3-36.cab
O16 - DPF: {82774781-8F4E-11D1-AB1C-0000F8773BF0} (DLC Class) - https://transfers.ds.microsoft.com/FTM/Tran…ransferCtrl.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {A18962F6-E6ED-40B1-97C9-1FB36F38BFA8} (Aurigma Image Uploader 3.5 Control) - http://www.mpix.com/Customer/ImageUploader3.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart.com/photo/uploads/Fuj…ploadClient.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://cdn.messenger.msn.com/download/MsnM…pDownloader.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://karmak.webex.com/client/v_mywebex/webex/ieatgpc.cab
O16 - DPF: {F3F322B5-26EE-46EB-8D03-030ACA4D6167} (Aurigma Image Uploader 2.5) - http://www.mpix.com/Customer/newocx/ImageUploader2.ocx
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = domain1.karmak.com
O17 - HKLM\Software\..\Telephony: DomainName = domain1.karmak.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = domain1.karmak.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = domain1.karmak.com
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\IOGEAR\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SQL Server (SQLEXPRESS) (MSSQL$SQLEXPRESS) - Unknown owner - C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sSQLEXPRESS (file missing)
O23 - Service: PMCommunicationServer - - c:\pmcommserver\karmak.services.profitmaster.communicationserver.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: ProfitMaster Print Manager - - c:\karmak.services.profitmaster.printserver\karmak.services.profitmaster.printserver.exe
O23 - Service: ProfitMaster Server - - c:\pmserver\karmak.services.profitmaster.server.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Xpress Mail Personal Edition Service (SevenConnectionService) - Unknown owner - C:\Program Files\Xpress Mail\Personal Edition\ConnectionService.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

Thanks,
Josh
Hi jmiller145,

Please do the following:

STEP 1.
======
WinPFind
Please Download the following tools to assist us in removing this infection! Download WinPFind from http://www.bleepingcomputer.com/files/winpfind.php
  • Right Click the Zip Folder and Select Extract All
  • Extract it somewhere you will remember like the Desktop
  • Don’t do anything with it yet!
Reboot.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode

  • Doubleclick WinPFind.exe
  • Click on Configure Scan Options.
  • Remove all the checkmarks under Folder Options on the left side by clicking the button Remove All, uncheck Run Addon's and click Apply.
  • Click Start Scan
    It will scan the entire System, so please be patient! This scan may take awhile
Once the Scan is Complete
  • Reboot your computer into normal mode.
  • Go to the WinPFind folder
  • Locate WinPFind.txt
  • Copy the results from the WinPFind.txt file and post the results in your next reply.
Susan528,

Here is the log from winpfind.

WARNING: not all files found by this scanner are bad. Consult with a knowledgable person before proceeding.

If you see a message in the titlebar saying "Not responding…" you can ignore it. Windows sometimes displays this message due to the high volume of disk I/O. As long as the hard disk light is flashing, the program is still working properly.

»»»»»»»»»»»»»»»»» Windows OS and Versions »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Logfile created on: 9/21/2006 10:42:28 PM
WinPFind v1.5.0 Folder = C:\Documents and Settings\jmiller\Desktop\WinPFind\WinPFind\
Microsoft Windows XP Service Pack 2 (Version = 5.1.2600)
Internet Explorer (Version = 6.0.2900.2180)

»»»»»»»»»»»»»»»»» Checking Selected Standard Folders »»»»»»»»»»»»»»»»»»»»

»»»»»»»»»»»»»»»»» Checking Selected Startup Folders »»»»»»»»»»»»»»»»»»»»»

»»»»»»»»»»»»»»»»» Checking Selected Registry Keys »»»»»»»»»»»»»»»»»»»»»»»

>>> Internet Explorer Settings <<<


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main]
\\Start Page - http://www.microsoft.com/isapi/redir.dll?p…ER}&ar=home
\\Search Page - http://www.microsoft.com/isapi/redir.dll?p…amp;ar=iesearch
\\Default_Page_URL - http://www.hp.com
\\Default_Search_URL - http://www.microsoft.com/isapi/redir.dll?p…amp;ar=iesearch
\\Local Page - %SystemRoot%\system32\blank.htm

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main]
\\Start Page - http://www.yahoo.com/
\\Search Page - http://www.msn.com/access/allinone.asp
\\Local Page - C:\WINDOWS\SYSTEM32\blank.htm

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Search]
\\CustomizeSearch - http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchcust.htm
\\SearchAssistant - http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchasst.htm


[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
\\{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - Microsoft Url Search Hook = %SystemRoot%\system32\shdocvw.dll (Microsoft Corporation)

>>> BHO's <<<
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects]
\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - AcroIEHlprObj Class = C:\Program Files\Adobe\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - SSVHelper Class = C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll (Sun Microsystems, Inc.)
\{9030D464-4C02-4ABF-8ECC-5164760863C6} - Windows Live Sign-in Helper = C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corporation)

>>> Internet Explorer Bars, Toolbars and Extensions <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars]
\{4528BBE0-4E08-11D5-AD55-00010333D0AD} - = ()
\{4D5C8C25-D075-11d0-B416-00C04FB90376} - &Tip of the Day = %SystemRoot%\system32\shdocvw.dll (Microsoft Corporation)

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer Bars]
\{4528BBE0-4E08-11D5-AD55-00010333D0AD} - = ()
\{C4EE31F3-4768-11D2-BE5C-00A0C9A83DA1} - File Search Explorer Band = %SystemRoot%\system32\SHELL32.dll (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ToolBar]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar]
\ShellBrowser\\{01E04581-4EEE-11D0-BFE9-00AA005B4383} - &Address = %SystemRoot%\system32\browseui.dll (Microsoft Corporation)
\WebBrowser\\{01E04581-4EEE-11D0-BFE9-00AA005B4383} - &Address = %SystemRoot%\system32\browseui.dll (Microsoft Corporation)
\WebBrowser\\{0E5CBF21-D15F-11D0-8301-00AA005B4383} - &Links = %SystemRoot%\system32\SHELL32.dll (Microsoft Corporation)
\WebBrowser\\{8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} - = ()

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\CmdMapping]
\\{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - 8192 = Sun Java Console
\\NEXTID - 8207
\\{2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - 8193 =
\\{2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - 8194 = Create Mobile Favorite…
\\{4528BBE0-4E08-11D5-AD55-00010333D0AD} - 8195 =
\\{FB5F1910-F110-11d2-BB9E-00C04F795683} - 8196 = @C:\Program Files\Messenger\Msgslang.dll,-61144
\\{92780B25-18CC-41C8-B9BE-3C9C571A8263} - 8198 =
\\{CCA281CA-C863-46ef-9331-5C8D4460577F} - 8206 = @btrez.dll,-4017

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions]
\{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - MenuText: Sun Java Console = C:\Program Files\Java\jre1.5.0_08\bin\npjpi150_08.dll (Sun Microsystems, Inc.)
\{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - MenuText: Sun Java Console = C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll (Sun Microsystems, Inc.)(HKCU CLSID)
\{2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - ButtonText: Create Mobile Favorite =
\{2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - MenuText: Create Mobile Favorite… = C:\Program Files\Microsoft ActiveSync\inetrepl.dll (Microsoft Corporation)
\{92780B25-18CC-41C8-B9BE-3C9C571A8263} - ButtonText: Research =
\{CCA281CA-C863-46ef-9331-5C8D4460577F} - ButtonText: @btrez.dll,-4015 = C:\Program Files\IOGEAR\Bluetooth Software\btsendto_ie.htm
\{FB5F1910-F110-11d2-BB9E-00C04F795683} - ButtonText: @C:\Program Files\Messenger\Msgslang.dll,-61144 = C:\Program Files\Messenger\msmsgs.exe (Microsoft Corporation)

>>> Approved Shell Extensions (Non-Microsoft Only) <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]
\\{42071714-76d4-11d1-8b24-00a0c9068ff3} - Display Panning CPL Extension = deskpan.dll ()
\\{764BF0E1-F219-11ce-972D-00AA00A14F56} - Shell extensions for file compression = ()
\\{853FE2B1-B769-11d0-9C4E-00C04FB6C6FA} - Encryption Context Menu = ()
\\{88895560-9AA2-1069-930E-00AA0030EBC8} - HyperTerminal Icon Ext = C:\WINDOWS\system32\hticons.dll (Hilgraeve, Inc.)
\\{0DF44EAA-FF21-4412-828E-260A8728E7F1} - Taskbar and Start Menu = ()
\\{00E7B358-F65B-4dcf-83DF-CD026B94BFD4} - Autoplay for SlideShow = ()
\\{7A9D77BD-5403-11d2-8785-2E0420524153} - User Accounts = ()
\\{E0D79304-84BE-11CE-9641-444553540000} - WinZip = C:\PROGRA~1\WINZIP\WZSHLSTB.DLL (WinZip Computing, Inc.)
\\{E0D79305-84BE-11CE-9641-444553540000} - WinZip = C:\PROGRA~1\WINZIP\WZSHLSTB.DLL (WinZip Computing, Inc.)
\\{E0D79306-84BE-11CE-9641-444553540000} - WinZip = C:\PROGRA~1\WINZIP\WZSHLSTB.DLL (WinZip Computing, Inc.)
\\{E0D79307-84BE-11CE-9641-444553540000} - WinZip = C:\PROGRA~1\WINZIP\WZSHLSTB.DLL (WinZip Computing, Inc.)
\\{34F4B935-17DC-4885-8BC9-CCD1ADF42F93} - Record ISO Image to CD = ()
\\{2F603045-309F-11CF-9774-0020AFD0CFF6} - Synaptics Control Panel = C:\Program Files\Synaptics\SynTP\SynTPCpl.dll (Synaptics, Inc.)
\\{400CFEE2-39D0-46DC-96DF-E0BB5A4324B3} - My Logitech Pictures = C:\Program Files\Logitech\Video\Namespc2.dll (Logitech Inc.)
\\{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4} - Shell Extensions for RealOne Player = C:\Program Files\Real\RealPlayer\rpshell.dll (RealNetworks, Inc.)
\\{BDA77241-42F6-11d0-85E2-00AA001FE28C} - LDVP Shell Extensions = C:\Program Files\Common Files\Symantec Shared\SSC\vpshell2.dll (Symantec Corporation)
\\{8FF88D21-7BD0-11D1-BFB7-00AA00262A11} - WinAce Archiver 2.6 Context Menu Shell Extension = C:\Program Files\WinAce\arcext.dll (e-merge GmbH)
\\{8FF88D25-7BD0-11D1-BFB7-00AA00262A11} - WinAce Archiver 2.6 DragDrop Shell Extension = C:\Program Files\WinAce\arcext.dll (e-merge GmbH)
\\{8FF88D27-7BD0-11D1-BFB7-00AA00262A11} - WinAce Archiver 2.6 Context Menu Shell Extension = C:\Program Files\WinAce\arcext.dll (e-merge GmbH)
\\{8FF88D23-7BD0-11D1-BFB7-00AA00262A11} - WinAce Archiver 2.6 Property Sheet Shell Extension = C:\Program Files\WinAce\arcext.dll (e-merge GmbH)
\\{506F4668-F13E-4AA1-BB04-B43203AB3CC0} - {506F4668-F13E-4AA1-BB04-B43203AB3CC0} = C:\Program Files\Microsoft Office\Visio11\VISSHE.DLL ()
\\{D66DC78C-4F61-447F-942B-3FB6980118CF} - {D66DC78C-4F61-447F-942B-3FB6980118CF} = C:\Program Files\Microsoft Office\Visio11\VISSHE.DLL ()
\\SEStart - {0CAF1FA2-6F8D-11D5-84C7-0000836958D3} = ()
\\ - = ()
\\{6af09ec9-b429-11d4-a1fb-0090960218cb} - My Bluetooth Places = C:\WINDOWS\system32\btneighborhood.dll (Broadcom Corporation.)
\\{B9E1D2CB-CCFF-4AA6-9579-D7A4754030EF} - iTunes = C:\Program Files\iTunes\iTunesMiniPlayer.dll (Apple Computer, Inc.)
\\{7C9D5882-CB4A-4090-96C8-430BFE8B795B} - Webroot Spy Sweeper Context Menu Integration = C:\PROGRA~1\Webroot\SPYSWE~1\SSCtxMnu.dll (Webroot Software, Inc.)

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]

>>> Context Menu Handlers (Non-Microsoft Only) <<<
[HKEY_LOCAL_MACHINE\Software\Classes\*\shellex\ContextMenuHandlers]
\ewido anti-spyware - {8934FCEF-F5B8-468f-951F-78A921CD3920} = C:\Program Files\ewido anti-spyware 4.0\context.dll (Anti-Malware Development a.s.)
\LDVPMenu - {BDA77241-42F6-11d0-85E2-00AA001FE28C} = C:\Program Files\Common Files\Symantec Shared\SSC\vpshell2.dll (Symantec Corporation)
\SEStart - {0CAF1FA2-6F8D-11D5-84C7-0000836958D3} = C:\Program Files\seRapid\seStart.dll ()
\WinMerge - {4E716236-AA30-4C65-B225-D68BBA81E9C2} = C:\Program Files\WinMerge\ShellExtensionU.dll ()
\WinZip - {E0D79304-84BE-11CE-9641-444553540000} = C:\PROGRA~1\WINZIP\WZSHLSTB.DLL (WinZip Computing, Inc.)
\ZFAdd - {8FF88D27-7BD0-11D1-BFB7-00AA00262A11} = C:\Program Files\WinAce\arcext.dll (e-merge GmbH)

[HKEY_LOCAL_MACHINE\Software\Classes\AllFilesystemObjects\shellex\ContextMenuHandlers]
\SpySweeper - {7C9D5882-CB4A-4090-96C8-430BFE8B795B} = C:\PROGRA~1\Webroot\SPYSWE~1\SSCtxMnu.dll (Webroot Software, Inc.)

[HKEY_LOCAL_MACHINE\Software\Classes\Directory\shellex\ContextMenuHandlers]
\ewido anti-spyware - {8934FCEF-F5B8-468f-951F-78A921CD3920} = C:\Program Files\ewido anti-spyware 4.0\context.dll (Anti-Malware Development a.s.)
\SEStart - {0CAF1FA2-6F8D-11D5-84C7-0000836958D3} = C:\Program Files\seRapid\seStart.dll ()
\WinMerge - {4E716236-AA30-4C65-B225-D68BBA81E9C2} = C:\Program Files\WinMerge\ShellExtensionU.dll ()
\WinZip - {E0D79304-84BE-11CE-9641-444553540000} = C:\PROGRA~1\WINZIP\WZSHLSTB.DLL (WinZip Computing, Inc.)
\ZFAdd - {8FF88D27-7BD0-11D1-BFB7-00AA00262A11} = C:\Program Files\WinAce\arcext.dll (e-merge GmbH)

[HKEY_LOCAL_MACHINE\Software\Classes\Directory\BackGround\shellex\ContextMenuHandlers]

[HKEY_LOCAL_MACHINE\Software\Classes\Folder\shellex\ContextMenuHandlers]
\LDVPMenu - {BDA77241-42F6-11d0-85E2-00AA001FE28C} = C:\Program Files\Common Files\Symantec Shared\SSC\vpshell2.dll (Symantec Corporation)
\SpySweeper - {7C9D5882-CB4A-4090-96C8-430BFE8B795B} = C:\PROGRA~1\Webroot\SPYSWE~1\SSCtxMnu.dll (Webroot Software, Inc.)
\WinZip - {E0D79304-84BE-11CE-9641-444553540000} = C:\PROGRA~1\WINZIP\WZSHLSTB.DLL (WinZip Computing, Inc.)

>>> Column Handlers (Non-Microsoft Only) <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers]
\{F9DB5320-233E-11D1-9F84-707F02C10627} - PDF Column Info = C:\Program Files\Adobe\ActiveX\PDFShell.dll (Adobe Systems, Inc.)

>>> Registry Run Keys <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
Windows Defender - C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
vptray - C:\PROGRA~1\SYMANT~1\VPTray.exe (Symantec Corporation)
SynTPLpr - C:\Program Files\Synaptics\SynTP\SynTPLpr.exe (Synaptics, Inc.)
SynTPEnh - C:\Program Files\Synaptics\SynTP\SynTPEnh.exe (Synaptics, Inc.)
LVCOMSX - C:\WINDOWS\system32\LVCOMSX.EXE (Logitech Inc.)
LogitechVideoTray - C:\Program Files\Logitech\Video\LogiTray.exe (Logitech Inc.)
LogitechVideoRepair - C:\Program Files\Logitech\Video\ISStart.exe (Logitech Inc.)
FRYMXINS - C:\Program Files\ATI Technologies\Fire GL 3D Studio Max\atiimxgl.exe (ATI Technologies, Inc.)
eabconfg.cpl - C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe (Hewlett-Packard )
DXDllRegExe - dxdllreg.exe ()
Cpqset - C:\Program Files\HPQ\Default Settings\cpqset.exe ()
ccApp - C:\Program Files\Common Files\Symantec Shared\ccApp.exe (Symantec Corporation)
ATIPTA - C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe (ATI Technologies, Inc.)
ATIModeChange - C:\WINDOWS\SYSTEM32\Ati2mdxx.exe (ATI Technologies, Inc.)
AGRSMMSG - C:\WINDOWS\AGRSMMSG.exe (Agere Systems)
QuickTime Task - C:\Program Files\QuickTime\qttask.exe (Apple Computer, Inc.)
NeroFilterCheck - C:\WINDOWS\system32\NeroCheck.exe (Ahead Software Gmbh)
iTunesHelper - C:\Program Files\iTunes\iTunesHelper.exe (Apple Computer, Inc.)
HP Software Update - C:\Program Files\HP\HP Software Update\HPWuSchd2.exe (Hewlett-Packard Co.)
HP Component Manager - C:\Program Files\HP\hpcoretech\hpcmpmgr.exe (Hewlett-Packard Company)
SpySweeper - C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe (Webroot Software, Inc.)
!ewido - C:\Program Files\ewido anti-spyware 4.0\ewido.exe (Anti-Malware Development a.s.)
SunJavaUpdateSched - C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe (Sun Microsystems, Inc.)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]
IMAIL Installed = 1
MAPI Installed = 1
MSFS Installed = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnceEx]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServicesOnce]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
msnmsgr - C:\Program Files\MSN Messenger\msnmsgr.exe (Microsoft Corporation)
LogitechSoftwareUpdate - C:\Program Files\Logitech\Video\ManifestEngine.exe (Logitech Inc.)
ctfmon.exe - C:\WINDOWS\system32\ctfmon.exe (Microsoft Corporation)
NBJ - C:\Program Files\Nero\Nero BackItUp\NBJ.exe (Ahead Software AG)
HP Mobile Printing - C:\Program Files\Hewlett-Packard\HP Mobile Printing\HPBMOBIL.EXE (Hewlett-Packard Company)

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServicesOnce]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\load]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\run]

>>> Startup Links <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders\\Common Startup]
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Cisco Systems VPN Client.lnk - C:\Program Files\Cisco Systems\VPN Client\vpngui.exe (Cisco Systems, Inc.)
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\desktop.ini ()
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe (Hewlett-Packard Co.)
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE (Microsoft Corporation)
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Service Manager.lnk - C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe (Microsoft Corporation)
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\SnagIt 7.lnk - C:\Program Files\TechSmith\SnagIt 7\SnagIt32.exe (TechSmith Corporation)

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders\\Startup]
C:\Documents and Settings\jmiller\Start Menu\Programs\Startup\desktop.ini ()

>>> MSConfig Disabled Items <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig]

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\ExpandFrom

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\ExpandTo

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\services

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupfolder

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\state
system.ini 0
win.ini 0
bootini 0
services 0
startup 0


[All Users Startup Folder Disabled Items]

[Current User Startup Folder Disabled Items]

>>> User Agent Post Platform <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
\\SV1 -

>>> AppInit Dll's <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_DLLs]

>>> Image File Execution Options <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options]
\Your Image File Name Here without a path - Debugger = ntsd -d

>>> Shell Service Object Delay Load <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
\\PostBootReminder - {7849596a-48ea-486e-8937-a2a3009f31a9} = %SystemRoot%\system32\SHELL32.dll (Microsoft Corporation)
\\CDBurn - {fbeb8a05-beee-4442-804e-409d6c4515e9} = %SystemRoot%\system32\SHELL32.dll (Microsoft Corporation)
\\WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} = %SystemRoot%\system32\webcheck.dll (Microsoft Corporation)
\\SysTray - {35CEC8A3-2BE6-11D2-8773-92E220524153} = C:\WINDOWS\system32\stobject.dll (Microsoft Corporation)

>>> Shell Execute Hooks <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
\\{AEB6717E-7E19-11d0-97EE-00C04FD91972} - URL Exec Hook = shell32.dll (Microsoft Corporation)
\\{091EB208-39DD-417D-A5DD-7E2C2D8FB9CB} - Microsoft AntiMalware ShellExecuteHook = C:\PROGRA~1\WIFD1F~1\MpShHook.dll (Microsoft Corporation)
\\{57B86673-276A-48B2-BAE7-C6DBB3020EB8} - CShellExecuteHookImpl Object = C:\Program Files\ewido anti-spyware 4.0\shellexecutehook.dll (Anti-Malware Development a.s.)

>>> Shared Task Scheduler <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
\\{438755C2-A8BA-11D1-B96B-00A0C90312E1} - Browseui preloader = %SystemRoot%\system32\browseui.dll (Microsoft Corporation)
\\{8C7461EF-2B13-11d2-BE35-3078302C2030} - Component Categories cache daemon = %SystemRoot%\system32\browseui.dll (Microsoft Corporation)

>>> Winlogon <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
\\UserInit = C:\WINDOWS\system32\userinit.exe,
\\Shell = Explorer.exe
\\System =

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify]
\crypt32chain - crypt32.dll = (Microsoft Corporation)
\cryptnet - cryptnet.dll = (Microsoft Corporation)
\cscdll - cscdll.dll = (Microsoft Corporation)
\NavLogon - C:\WINDOWS\system32\NavLogon.dll = (Symantec Corporation)
\ScCertProp - wlnotify.dll = (Microsoft Corporation)
\Schedule - wlnotify.dll = (Microsoft Corporation)
\sclgntfy - sclgntfy.dll = (Microsoft Corporation)
\SensLogn - WlNotify.dll = (Microsoft Corporation)
\termsrv - wlnotify.dll = (Microsoft Corporation)
\WgaLogon - WgaLogon.dll = (Microsoft Corporation)
\wlballoon - wlnotify.dll = (Microsoft Corporation)
\WRNotifier - WRLogonNTF.dll = (Webroot Software, Inc.)

>>> DNS Name Servers <<<
{6484C649-29F5-4B26-8DD3-1ED4EDA11D44} - (1394 Net Adapter)
{7D8D37D1-E059-440D-A3A7-8D972F5314F6} - (Broadcom NetXtreme Gigabit Ethernet)
{85005EDF-9CD2-4692-82D4-A7A3BD852068} - ()
{BB5FF19F-56A9-4B24-A5A8-A74C9988096F} - ()
{BF3648A3-EC6A-42B4-830C-EDBD93814085} - ()
{FF59C1A8-34A0-453F-A211-374A9F2C326D} - (Intel® PRO/Wireless 2200BG Network Connection)

>>> All Winsock2 Catalogs <<<
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WinSock2\Parameters\NameSpace_Catalog5\Catalog_Entries]
\000000000001\\LibraryPath - %SystemRoot%\System32\mswsock.dll (Microsoft Corporation)
\000000000002\\LibraryPath - %SystemRoot%\System32\winrnr.dll (Microsoft Corporation)
\000000000003\\LibraryPath - %SystemRoot%\System32\mswsock.dll (Microsoft Corporation)
\000000000004\\LibraryPath - C:\WINDOWS\system32\pnrpnsp.dll (Microsoft Corporation)
\000000000005\\LibraryPath - C:\WINDOWS\system32\pnrpnsp.dll (Microsoft Corporation)
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WinSock2\Parameters\Protocol_Catalog9\Catalog_Entries]
\000000000001\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000002\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000003\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000004\\PackedCatalogItem - %SystemRoot%\system32\rsvpsp.dll (Microsoft Corporation)
\000000000005\\PackedCatalogItem - %SystemRoot%\system32\rsvpsp.dll (Microsoft Corporation)
\000000000006\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000007\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000008\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000009\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000010\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000011\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000012\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000013\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000014\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000015\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000016\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000017\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000018\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000019\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000020\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000021\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000022\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000023\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000024\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000025\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000026\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000027\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000028\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000029\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000030\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000031\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000032\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000033\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000034\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000035\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000036\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000037\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000038\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000039\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000040\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)
\000000000041\\PackedCatalogItem - %SystemRoot%\system32\mswsock.dll (Microsoft Corporation)

>>> Protocol Handlers (Non-Microsoft Only) <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler]
\cetihpz - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll (Hewlett-Packard Company)
\ipp - ()
\msdaipp - ()

>>> Protocol Filters (Non-Microsoft Only) <<<
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Filter]


»»»»»»»»»»»»»»»»»»»»»»»» Scan Complete »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»



Also Windows Defender has detected the following:

Summary:
Auto Start change occurred.

This agent monitors the various mechanisms that software can use to automatically start when you log on to Windows. Programs that auto start can affect system performance and start without your knowledge.

Path:
C:\Program Files\HPQ\Default Settings\cpqset.exe

Detected changes:
regkey:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run\\Cpqset

runkey:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run\\Cpqset

file:
C:\Program Files\HPQ\Default Settings\cpqset.exe

Advice:
Allow this detected item only if you trust the program or the software publisher.

Publisher:
Not available

Digitally Signed By:
NOT SIGNED

Product name:
Not available

Description:
Not available

Original name:
Not available

Creation date:
10/21/2004 10:32 PM

Size:
200766 bytes

Version:
Not available

Type:
file type unknown

Checkpoint:
Run Keys

Category:
Not Yet Classified




Thanks,
Josh
Hi Josh,

The log appear to be fine to me. Are you still having that "unknown application running periodically"? Is it different from cpqset? How is your computer running?

http://www.processlibrary.com/directory/files/cpqset/

cpqset.exe is a process belonging to the Hewlett Packard Configuration Module, which is bundled with Hewlett Packard laptops. It allows for configuration of multimedia devices. This program is a non-essential process, but should not be terminated unless suspected to be causing problems.

Susan528, I am still seeing the random application. Still unsure what the random application actually is. And my computer is still running slow. Thanks, Josh
Please do the following:

STEP 1.
======
Silent Runners

Download Silentrunners.zip from here and unzip it a new folder on your desktop.
  • Run the SilentRunners.vbs file.
  • You will receive a prompt: "Do you want to skip supplementary searches?" - click NO
  • If your antivirus has a script blocker, you will get a warning asking if you want to allow SilentRunners.vbs to run.
  • This script is not malicious so please allow it.
  • A text file will appear in the folder - it's not done, let it run (it won't appear to be doing anything!)
  • Once the "All Done!" prompt flashes up, open the text file and copy & paste it in your next reply.
Blacklight

Download Blacklight trial from here:
http://www.f-secure.com/blacklight/
  • Hit I accept. It will take you to download page.
  • Download blbeta.exe and save it to the Desktop.
  • Once saved… double click blbeta.exe to install the program.
  • Click accept agreement and Click scan
    This app too may fire off a warning from antivirus. Let the driver load.
    Wait for it to finish.
  • If it displays any items…don't do anything with them yet. Just hit exit (close)
  • It will drop a log on Desktop that starts with fsbl….big number
Please post contents of log in your next reply
Rootkit Revealer

Please download
Rootkit Revealer
to your desktop.
  • Unzip the file.
  • Turn off your real time antivirus for a moment.
  • Then go to file->scan
  • This will take some time.
  • When it's done, go to file->save
  • save the logfile to the desktop
Then past the contents here.
*Don't forget to turn your AV back on afterwards*

Please post (reply) with the Silent Runners log, Blacklight beta log, and the Rootkit Revealer log.
Susan,

Here are the logs you requested.


Silent Runners
______________________________________

"Silent Runners.vbs", revision 48, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
———————————

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"msnmsgr" = ""C:\Program Files\MSN Messenger\msnmsgr.exe" /background" [MS]
"LogitechSoftwareUpdate" = ""C:\Program Files\Logitech\Video\ManifestEngine.exe" boot" ["Logitech Inc."]
"ctfmon.exe" = "C:\WINDOWS\system32\ctfmon.exe" [MS]
"NBJ" = ""C:\Program Files\Nero\Nero BackItUp\NBJ.exe"" ["Ahead Software AG"]
"HP Mobile Printing" = ""C:\Program Files\Hewlett-Packard\HP Mobile Printing\HPBMOBIL.EXE"" ["Hewlett-Packard Company"]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"Windows Defender" = ""C:\Program Files\Windows Defender\MSASCui.exe" -hide" [MS]
"vptray" = "C:\PROGRA~1\SYMANT~1\VPTray.exe" ["Symantec Corporation"]
"SynTPLpr" = ""C:\Program Files\Synaptics\SynTP\SynTPLpr.exe"" ["Synaptics, Inc."]
"SynTPEnh" = ""C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"" ["Synaptics, Inc."]
"LVCOMSX" = "C:\WINDOWS\system32\LVCOMSX.EXE" ["Logitech Inc."]
"LogitechVideoTray" = ""C:\Program Files\Logitech\Video\LogiTray.exe"" ["Logitech Inc."]
"LogitechVideoRepair" = ""C:\Program Files\Logitech\Video\ISStart.exe" " ["Logitech Inc."]
"FRYMXINS" = ""C:\Program Files\ATI Technologies\Fire GL 3D Studio Max\atiimxgl"" ["ATI Technologies, Inc."]
"eabconfg.cpl" = ""C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe" /Start" ["Hewlett-Packard "]
"DXDllRegExe" = "dxdllreg.exe" [file not found]
"Cpqset" = ""C:\Program Files\HPQ\Default Settings\cpqset.exe"" [null data]
"ccApp" = ""C:\Program Files\Common Files\Symantec Shared\ccApp.exe"" ["Symantec Corporation"]
"ATIPTA" = ""C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"" ["ATI Technologies, Inc."]
"ATIModeChange" = "Ati2mdxx.exe" ["ATI Technologies, Inc."]
"AGRSMMSG" = "AGRSMMSG.exe" ["Agere Systems"]
"QuickTime Task" = ""C:\Program Files\QuickTime\qttask.exe" -atboottime" ["Apple Computer, Inc."]
"NeroFilterCheck" = "C:\WINDOWS\system32\NeroCheck.exe" ["Ahead Software Gmbh"]
"iTunesHelper" = ""C:\Program Files\iTunes\iTunesHelper.exe"" ["Apple Computer, Inc."]
"HP Software Update" = ""C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"" ["Hewlett-Packard Co."]
"HP Component Manager" = ""C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"" ["Hewlett-Packard Company"]
"SpySweeper" = ""C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray" ["Webroot Software, Inc."]
"!ewido" = ""C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized" ["Anti-Malware Development a.s."]
"SunJavaUpdateSched" = ""C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"" ["Sun Microsystems, Inc."]
"RegistryMechanic" = (empty string)

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = (no title provided)
-> {HKLM…CLSID} = "AcroIEHlprObj Class"
\InProcServer32\(Default) = "C:\Program Files\Adobe\ActiveX\AcroIEHelper.dll" ["Adobe Systems Incorporated"]
{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}\(Default) = (no title provided)
-> {HKLM…CLSID} = "SSVHelper Class"
\InProcServer32\(Default) = "C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll" ["Sun Microsystems, Inc."]
{9030D464-4C02-4ABF-8ECC-5164760863C6}\(Default) = (no title provided)
-> {HKLM…CLSID} = "Windows Live Sign-in Helper"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll" [MS]

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {HKLM…CLSID} = "Display Panning CPL Extension"
\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {HKLM…CLSID} = "HyperTerminal Icon Ext"
\InProcServer32\(Default) = "C:\WINDOWS\system32\hticons.dll" ["Hilgraeve, Inc."]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {HKLM…CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\OFFICE11\msohev.dll" [MS]
"{E0D79304-84BE-11CE-9641-444553540000}" = "WinZip"
-> {HKLM…CLSID} = "WinZip"
\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing, Inc."]
"{E0D79305-84BE-11CE-9641-444553540000}" = "WinZip"
-> {HKLM…CLSID} = "WinZip"
\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing, Inc."]
"{E0D79306-84BE-11CE-9641-444553540000}" = "WinZip"
-> {HKLM…CLSID} = "WinZip"
\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing, Inc."]
"{E0D79307-84BE-11CE-9641-444553540000}" = "WinZip"
-> {HKLM…CLSID} = "WinZip"
\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing, Inc."]
"{640167b4-59b0-47a6-b335-a6b3c0695aea}" = "Portable Media Devices"
-> {HKLM…CLSID} = "Portable Media Devices"
\InProcServer32\(Default) = "C:\WINDOWS\system32\Audiodev.dll" [MS]
"{cc86590a-b60a-48e6-996b-41d25ed39a1e}" = "Portable Media Devices Menu"
-> {HKLM…CLSID} = "Portable Media Devices Menu"
\InProcServer32\(Default) = "C:\WINDOWS\system32\Audiodev.dll" [MS]
"{2F603045-309F-11CF-9774-0020AFD0CFF6}" = "Synaptics Control Panel"
-> {HKLM…CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Synaptics\SynTP\SynTPCpl.dll" ["Synaptics, Inc."]
"{400CFEE2-39D0-46DC-96DF-E0BB5A4324B3}" = "My Logitech Pictures"
-> {HKLM…CLSID} = "My Logitech Pictures"
\InProcServer32\(Default) = "C:\Program Files\Logitech\Video\Namespc2.dll" ["Logitech Inc."]
"{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}" = "Shell Extensions for RealOne Player"
-> {HKLM…CLSID} = "RealOne Player Context Menu Class"
\InProcServer32\(Default) = "C:\Program Files\Real\RealPlayer\rpshell.dll" ["RealNetworks, Inc."]
"{00020D75-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Desktop Icon Handler"
-> {HKLM…CLSID} = "Microsoft Office Outlook"
\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~3\OFFICE11\MLSHEXT.DLL" [MS]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Custom Icon Handler"
-> {HKLM…CLSID} = "Outlook File Icon Extension"
\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~3\OFFICE11\OLKFSTUB.DLL" [MS]
"{BDA77241-42F6-11d0-85E2-00AA001FE28C}" = "LDVP Shell Extensions"
-> {HKLM…CLSID} = "VpshellEx Class"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Symantec Shared\SSC\vpshell2.dll" ["Symantec Corporation"]
"{8FF88D21-7BD0-11D1-BFB7-00AA00262A11}" = "WinAce Archiver 2.6 Context Menu Shell Extension"
-> {HKLM…CLSID} = "WinAceContext Menu Extension"
\InProcServer32\(Default) = "C:\Program Files\WinAce\arcext.dll" ["e-merge GmbH"]
"{8FF88D25-7BD0-11D1-BFB7-00AA00262A11}" = "WinAce Archiver 2.6 DragDrop Shell Extension"
-> {HKLM…CLSID} = "WinAceDrag-Drop Extension"
\InProcServer32\(Default) = "C:\Program Files\WinAce\arcext.dll" ["e-merge GmbH"]
"{8FF88D27-7BD0-11D1-BFB7-00AA00262A11}" = "WinAce Archiver 2.6 Context Menu Shell Extension"
-> {HKLM…CLSID} = "WinAceContext Menu (Add) Extension"
\InProcServer32\(Default) = "C:\Program Files\WinAce\arcext.dll" ["e-merge GmbH"]
"{8FF88D23-7BD0-11D1-BFB7-00AA00262A11}" = "WinAce Archiver 2.6 Property Sheet Shell Extension"
-> {HKLM…CLSID} = "WinAceProperty Sheet Extension"
\InProcServer32\(Default) = "C:\Program Files\WinAce\arcext.dll" ["e-merge GmbH"]
"{21569614-B795-46b1-85F4-E737A8DC09AD}" = "Shell Search Band"
-> {HKLM…CLSID} = "Shell Search Band"
\InProcServer32\(Default) = "C:\WINDOWS\system32\browseui.dll" [MS]
"{506F4668-F13E-4AA1-BB04-B43203AB3CC0}" = "{506F4668-F13E-4AA1-BB04-B43203AB3CC0}"
-> {HKLM…CLSID} = "ImageExtractorShellExt Class"
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Visio11\VISSHE.DLL" [null data]
"{D66DC78C-4F61-447F-942B-3FB6980118CF}" = "{D66DC78C-4F61-447F-942B-3FB6980118CF}"
-> {HKLM…CLSID} = "CInfoTipShellExt Class"
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Visio11\VISSHE.DLL" [null data]
"{e82a2d71-5b2f-43a0-97b8-81be15854de8}" = "ShellLink for Application References"
-> {HKLM…CLSID} = "ShellLink for Application References"
\InProcServer32\(Default) = "C:\WINDOWS\system32\dfshim.dll" [MS]
"{E37E2028-CE1A-4f42-AF05-6CEABC4E5D75}" = "Shell Icon Handler for Application References"
-> {HKLM…CLSID} = "Shell Icon Handler for Application References"
\InProcServer32\(Default) = "C:\WINDOWS\system32\dfshim.dll" [MS]
"{B73A057F-DC1B-4067-9D8E-B69A07A7C368}" = "Microsoft Visual SourceSafe"
-> {HKLM…CLSID} = "Microsoft Visual SourceSafe"
\InProcServer32\(Default) = "C:\Program Files\Microsoft Visual SourceSafe\tdnamespaceextension.dll" [MS]
"{FC9FB64A-1EB2-4CCF-AF5E-1A497A9B5C2D}" = "Messenger Sharing Folders"
-> {HKLM…CLSID} = "My Sharing Folders"
\InProcServer32\(Default) = "C:\Program Files\MSN Messenger\fsshext.8.0.0812.00.dll" [MS]
"{6af09ec9-b429-11d4-a1fb-0090960218cb}" = "My Bluetooth Places"
-> {HKLM…CLSID} = "My Bluetooth Places"
\InProcServer32\(Default) = "C:\WINDOWS\system32\btneighborhood.dll" ["Broadcom Corporation."]
"{B9E1D2CB-CCFF-4AA6-9579-D7A4754030EF}" = "iTunes"
-> {HKLM…CLSID} = "iTunes"
\InProcServer32\(Default) = "C:\Program Files\iTunes\iTunesMiniPlayer.dll" ["Apple Computer, Inc."]
"{7C9D5882-CB4A-4090-96C8-430BFE8B795B}" = "Webroot Spy Sweeper Context Menu Integration"
-> {HKLM…CLSID} = "Webroot Spy Sweeper Context Menu Integration"
\InProcServer32\(Default) = "C:\PROGRA~1\Webroot\SPYSWE~1\SSCtxMnu.dll" ["Webroot Software, Inc."]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
INFECTION WARNING! "{091EB208-39DD-417D-A5DD-7E2C2D8FB9CB}" = "Microsoft AntiMalware ShellExecuteHook"
-> {HKLM…CLSID} = "Microsoft AntiMalware ShellExecuteHook"
\InProcServer32\(Default) = "C:\PROGRA~1\WIFD1F~1\MpShHook.dll" [MS]
INFECTION WARNING! "{57B86673-276A-48B2-BAE7-C6DBB3020EB8}" = "ewido anti-spyware 4.0"
-> {HKLM…CLSID} = "CShellExecuteHookImpl Object"
\InProcServer32\(Default) = "C:\Program Files\ewido anti-spyware 4.0\shellexecutehook.dll" ["Anti-Malware Development a.s."]

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
INFECTION WARNING! NavLogon\DLLName = "C:\WINDOWS\system32\NavLogon.dll" ["Symantec Corporation"]
INFECTION WARNING! WRNotifier\DLLName = "WRLogonNTF.dll" ["Webroot Software, Inc."]

HKCU\Software\Policies\Microsoft\Windows\System\Scripts\Logon\0\
DisplayName = "AuditWizard [CORP]"
0\ -> launches: "\\domain1.karmak.com\SysVol\domain1.karmak.com\Policies\{FC2EB23F-2AFB-47C7-84F4-652AB58D1500}\User\Scripts\Logon\Audit.cmd" [file not found]

HKCU\Software\Policies\Microsoft\Windows\System\Scripts\Logon\1\
DisplayName = "Delete Temp Files [CORP]"
0\ -> launches: "\\domain1.karmak.com\SysVol\domain1.karmak.com\Policies\{A872988F-57E9-4B67-976F-9526B7B677C0}\User\Scripts\Logon\Deletetemp.cmd" [file not found]

HKCU\Software\Policies\Microsoft\Windows\System\Scripts\Logon\2\
DisplayName = "Fp_Server Public Mapping Y [CAR]"
0\ -> launches: "\\domain1.karmak.com\sysvol\domain1.karmak.com\Policies\{C4E80A1D-9104-4A7E-84DA-C2E252F55EB4}\User\Scripts\Logon\ymapping.vbs" [file not found]

HKLM\Software\Policies\Microsoft\Windows\System\Scripts\Startup\0\
DisplayName = "Norton PKI Fix"
0\ -> launches: "\\domain1.karmak.com\SysVol\domain1.karmak.com\Policies\{02F454D9-F30E-4876-94A4-AC1284305413}\Machine\Scripts\Startup\norton.cmd" [file not found]

HKLM\Software\Policies\Microsoft\Windows\System\Scripts\Startup\1\
DisplayName = "Change Local Admin Password [CORP]"
0\ -> launches: "\\domain1.karmak.com\SysVol\domain1.karmak.com\Policies\{B335F896-F60B-4845-A1BC-43AE52F4263F}\Machine\Scripts\Startup\changepassword.cmd" [file not found]

HKLM\Software\Policies\Microsoft\Windows\System\Scripts\Startup\2\
DisplayName = "Corporate Error Reporting [CORP]"
0\ -> launches: "\\domain1.karmak.com\SysVol\domain1.karmak.com\Policies\{38DBFB36-3AFC-4458-ACD2-02546B64F253}\Machine\Scripts\Startup\CorpErrorReporting.cmd" [file not found]

HKLM\Software\Policies\Microsoft\Windows\System\Scripts\Startup\3\
DisplayName = "Command Prompt Here [CORP]"
0\ -> launches: "\\domain1.karmak.com\SysVol\domain1.karmak.com\Policies\{8BA55801-2EA8-41DD-A7D3-6506D0CCAAC6}\Machine\Scripts\Startup\cmdhere.vbs" [file not found]

HKLM\Software\Policies\Microsoft\Windows\System\Scripts\Startup\4\
DisplayName = "Active Directory Search Shortcut [CAR]"
0\ -> launches: "\\domain1.karmak.com\SysVol\domain1.karmak.com\Policies\{05EE04B0-0CB0-48C7-BBEA-62B562400F87}\Machine\Scripts\Startup\Search.cmd" [file not found]

HKLM\Software\Classes\PROTOCOLS\Filter\
INFECTION WARNING! text/xml\CLSID = "{807553E5-5146-11D5-A672-00B0D022E945}"
-> {HKLM…CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSOXMLMF.DLL" [MS]

HKLM\Software\Classes\Folder\shellex\ColumnHandlers\
{F9DB5320-233E-11D1-9F84-707F02C10627}\(Default) = "PDF Column Info"
-> {HKLM…CLSID} = "PDF Shell Extension"
\InProcServer32\(Default) = "C:\Program Files\Adobe\ActiveX\PDFShell.dll" ["Adobe Systems, Inc."]

HKLM\Software\Classes\*\shellex\ContextMenuHandlers\
ewido anti-spyware\(Default) = "{8934FCEF-F5B8-468f-951F-78A921CD3920}"
-> {HKLM…CLSID} = "CContextScan Object"
\InProcServer32\(Default) = "C:\Program Files\ewido anti-spyware 4.0\context.dll" ["Anti-Malware Development a.s."]
LDVPMenu\(Default) = "{BDA77241-42F6-11d0-85E2-00AA001FE28C}"
-> {HKLM…CLSID} = "VpshellEx Class"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Symantec Shared\SSC\vpshell2.dll" ["Symantec Corporation"]
SEStart\(Default) = "{0CAF1FA2-6F8D-11D5-84C7-0000836958D3}"
-> {HKLM…CLSID} = "SEStart"
\InProcServer32\(Default) = "C:\Program Files\seRapid\seStart.dll" [empty string]
WinMerge\(Default) = "{4E716236-AA30-4C65-B225-D68BBA81E9C2}"
-> {HKLM…CLSID} = "WinMergeShell Class"
\InProcServer32\(Default) = "C:\Program Files\WinMerge\ShellExtensionU.dll" [empty string]
WinZip\(Default) = "{E0D79304-84BE-11CE-9641-444553540000}"
-> {HKLM…CLSID} = "WinZip"
\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing, Inc."]
ZFAdd\(Default) = "{8FF88D27-7BD0-11D1-BFB7-00AA00262A11}"
-> {HKLM…CLSID} = "WinAceContext Menu (Add) Extension"
\InProcServer32\(Default) = "C:\Program Files\WinAce\arcext.dll" ["e-merge GmbH"]

HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers\
ewido anti-spyware\(Default) = "{8934FCEF-F5B8-468f-951F-78A921CD3920}"
-> {HKLM…CLSID} = "CContextScan Object"
\InProcServer32\(Default) = "C:\Program Files\ewido anti-spyware 4.0\context.dll" ["Anti-Malware Development a.s."]
SEStart\(Default) = "{0CAF1FA2-6F8D-11D5-84C7-0000836958D3}"
-> {HKLM…CLSID} = "SEStart"
\InProcServer32\(Default) = "C:\Program Files\seRapid\seStart.dll" [empty string]
WinMerge\(Default) = "{4E716236-AA30-4C65-B225-D68BBA81E9C2}"
-> {HKLM…CLSID} = "WinMergeShell Class"
\InProcServer32\(Default) = "C:\Program Files\WinMerge\ShellExtensionU.dll" [empty string]
WinZip\(Default) = "{E0D79304-84BE-11CE-9641-444553540000}"
-> {HKLM…CLSID} = "WinZip"
\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing, Inc."]
ZFAdd\(Default) = "{8FF88D27-7BD0-11D1-BFB7-00AA00262A11}"
-> {HKLM…CLSID} = "WinAceContext Menu (Add) Extension"
\InProcServer32\(Default) = "C:\Program Files\WinAce\arcext.dll" ["e-merge GmbH"]

HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\
LDVPMenu\(Default) = "{BDA77241-42F6-11d0-85E2-00AA001FE28C}"
-> {HKLM…CLSID} = "VpshellEx Class"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Symantec Shared\SSC\vpshell2.dll" ["Symantec Corporation"]
SpySweeper\(Default) = "{7C9D5882-CB4A-4090-96C8-430BFE8B795B}"
-> {HKLM…CLSID} = "Webroot Spy Sweeper Context Menu Integration"
\InProcServer32\(Default) = "C:\PROGRA~1\Webroot\SPYSWE~1\SSCtxMnu.dll" ["Webroot Software, Inc."]
WinZip\(Default) = "{E0D79304-84BE-11CE-9641-444553540000}"
-> {HKLM…CLSID} = "WinZip"
\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing, Inc."]


Active Desktop and Wallpaper:
—————————–

Active Desktop is disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState

HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\WINDOWS\hp.bmp"


Enabled Screen Saver:
———————

HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINDOWS\system32\logon.scr" [MS]


Startup items in "jmiller" & "All Users" startup folders:
———————————————————

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"Cisco Systems VPN Client" -> shortcut to: "C:\Program Files\Cisco Systems\VPN Client\vpngui.exe "-user_logon"" ["Cisco Systems, Inc."]
"HP Digital Imaging Monitor" -> shortcut to: "C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe" ["Hewlett-Packard Co."]
"Microsoft Office" -> shortcut to: "C:\Program Files\Microsoft Office\Office10\OSA.EXE -b -l" [MS]
"Service Manager" -> shortcut to: "C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe /n" [MS]
"SnagIt 7" -> shortcut to: "C:\Program Files\TechSmith\SnagIt 7\SnagIt32.exe" ["TechSmith Corporation"]


Enabled Scheduled Tasks:
————————

"MP Scheduled Scan" -> launches: "C:\Program Files\Windows Defender\MpCmdRun.exe Scan -RestrictPrivileges" [MS]


Winsock2 Service Provider DLLs:
——————————-

Namespace Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000004\LibraryPath = "C:\WINDOWS\system32\pnrpnsp.dll" [MS]
000000000005\LibraryPath = "C:\WINDOWS\system32\pnrpnsp.dll" [MS]

Transport Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 41
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05


Toolbars, Explorer Bars, Extensions:
————————————

Extensions (Tools menu items, main toolbar menu buttons)

HKLM\Software\Microsoft\Internet Explorer\Extensions\
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\
"MenuText" = "Sun Java Console"
"CLSIDExtension" = "{CAFEEFAC-0015-0000-0008-ABCDEFFEDCBC}"
-> {HKCU…CLSID} = "Java Plug-in 1.5.0_08"
\InProcServer32\(Default) = "C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll" ["Sun Microsystems, Inc."]
-> {HKLM…CLSID} = "Java Plug-in 1.5.0_08"
\InProcServer32\(Default) = "C:\Program Files\Java\jre1.5.0_08\bin\npjpi150_08.dll" ["Sun Microsystems, Inc."]

{2EAF5BB1-070F-11D3-9307-00C04FAE2D4F}\
"ButtonText" = "Create Mobile Favorite"
"CLSIDExtension" = "{2EAF5BB0-070F-11D3-9307-00C04FAE2D4F}"
-> {HKLM…CLSID} = "Create Mobile Favorite"
\InProcServer32\(Default) = "C:\Program Files\Microsoft ActiveSync\inetrepl.dll" [MS]

{2EAF5BB2-070F-11D3-9307-00C04FAE2D4F}\
"MenuText" = "Create Mobile Favorite…"
"CLSIDExtension" = "{2EAF5BB0-070F-11D3-9307-00C04FAE2D4F}"
-> {HKLM…CLSID} = "Create Mobile Favorite"
\InProcServer32\(Default) = "C:\Program Files\Microsoft ActiveSync\inetrepl.dll" [MS]

{92780B25-18CC-41C8-B9BE-3C9C571A8263}\
"ButtonText" = "Research"

{CCA281CA-C863-46EF-9331-5C8D4460577F}\
"ButtonText" = "@btrez.dll,-4015"
"MenuText" = "@btrez.dll,-4017"
"Script" = "C:\Program Files\IOGEAR\Bluetooth Software\btsendto_ie.htm" [null data]

{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "@C:\Program Files\Messenger\Msgslang.dll,-61144"
"MenuText" = "@C:\Program Files\Messenger\Msgslang.dll,-61144"
"Exec" = "C:\Program Files\Messenger\msmsgs.exe" [MS]


Miscellaneous IE Hijack Points
——————————

C:\WINDOWS\INF\IERESET.INF (used to "Reset Web Settings")

Added lines (compared with English-language version):
[Strings]: START_PAGE_URL=http://www.hp.com

Missing lines (compared with English-language version):
[Strings]: 1 line


Running Services (Display Name, Service Name, Path {Service DLL}):
——————————————————————

Ati HotKey Poller, Ati HotKey Poller, "C:\WINDOWS\system32\Ati2evxx.exe" ["ATI Technologies Inc."]
Bluetooth Service, btwdins, "C:\Program Files\IOGEAR\Bluetooth Software\bin\btwdins.exe" ["Broadcom Corporation."]
Cisco Systems, Inc. VPN Service, CVPND, ""C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe"" ["Cisco Systems, Inc."]
iPodService, iPodService, "C:\Program Files\iPod\bin\iPodService.exe" ["Apple Computer, Inc."]
IPv6 Helper Service, 6to4, "C:\WINDOWS\system32\svchost.exe -k netsvcs" {"C:\WINDOWS\System32\6to4svc.dll" [MS]}
Machine Debug Manager, MDM, ""C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe"" [MS]
Messenger Sharing USN Journal Reader service, usnsvc, "C:\WINDOWS\system32\svchost.exe -k usnsvc" {"C:\Program Files\MSN Messenger\usnsvc.dll" [MS]}
Microsoft Search, MSSEARCH, ""C:\Program Files\Common Files\Microsoft Shared\MSSearch\Bin\mssearch.exe"" [MS]
MSSQLSERVER, MSSQLSERVER, "C:\PROGRA~1\MICROS~2\80\Tools\binn\sqlservr.exe" [MS]
PM Server 2.0, PM Server 2.0, "c:\pmserver2.0\karmak.services.profitmaster.server.exe" [null data]
Pml Driver HPZ12, Pml Driver HPZ12, "C:\WINDOWS\system32\HPZipm12.exe" ["HP"]
SoundMAX Agent Service, SoundMAX Agent Service (default), "C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe" ["Analog Devices, Inc."]
SQL Server (SQLEXPRESS), MSSQL$SQLEXPRESS, ""C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sSQLEXPRESS" [MS]
SQL Server Browser, SQLBrowser, ""C:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe"" [MS]
SQL Server VSS Writer, SQLWriter, ""C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe"" [MS]
Symantec AntiVirus, Symantec AntiVirus, ""C:\Program Files\Symantec AntiVirus\Rtvscan.exe"" ["Symantec Corporation"]
Symantec AntiVirus Definition Watcher, DefWatch, ""C:\Program Files\Symantec AntiVirus\DefWatch.exe"" ["Symantec Corporation"]
Symantec Event Manager, ccEvtMgr, ""C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"" ["Symantec Corporation"]
Symantec Settings Manager, ccSetMgr, ""C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"" ["Symantec Corporation"]
Webroot Spy Sweeper Engine, WebrootSpySweeperService, ""C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe"" ["Webroot Software, Inc."]
Windows Defender Service, WinDefend, ""C:\Program Files\Windows Defender\MsMpEng.exe"" [MS]
Windows User Mode Driver Framework, UMWdf, "C:\WINDOWS\system32\wdfmgr.exe" [MS]
WMDM PMSP Service, WMDM PMSP Service, "C:\WINDOWS\system32\MsPMSPSv.exe" [MS]


Print Monitors:
—————

HKLM\System\CurrentControlSet\Control\Print\Monitors\
Bluetooth Printer Port\Driver = "bthcrp.dll" ["Broadcom Corporation."]
CutePDF Writer Monitor\Driver = "cpwmon2k.dll" [null data]
HP Master Monitor\Driver = "HPBMMON.DLL" ["Hewlett-Packard"]
HP Mobile Port\Driver = "C:\WINDOWS\system32\HPBMOMON.dll" ["Hewlett-Packard Company"]
hpzsnt09\Driver = "hpzsnt09.dll" ["HP"]
Microsoft Document Imaging Writer Monitor\Driver = "mdimon.dll" [MS]
Microsoft Shared Fax Monitor\Driver = "FXSMON.DLL" [MS]


———-
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ To search all directories of local fixed drives for DESKTOP.INI
DLL launch points and all Registry CLSIDs for dormant Explorer Bars,
use the -supp parameter or answer "No" at the first message box.
———- (total run time: 65 seconds)



BlackLight
______________________________________

09/28/06 14:24:30 [Info]: BlackLight Engine 1.0.47 initialized
09/28/06 14:24:30 [Info]: OS: 5.1 build 2600 (Service Pack 2)
09/28/06 14:24:30 [Note]: 7019 4
09/28/06 14:24:30 [Note]: 7005 0
09/28/06 14:24:41 [Note]: 7006 0
09/28/06 14:24:41 [Note]: 7011 836
09/28/06 14:24:41 [Note]: 7026 0
09/28/06 14:24:41 [Note]: 7026 0
09/28/06 14:26:41 [Note]: FSRAW library version 1.7.1020
09/28/06 14:57:38 [Note]: 7007 0



RootKit Revealer
______________________________________

HKLM\SOFTWARE\Microsoft\Cryptography\RNG\Seed 9/28/2006 2:57 PM 80 bytes Data mismatch between Windows API and raw hive data.
HKLM\SYSTEM\ControlSet001\Control\Motorola\PST\USBDriverVersionNumber 6/16/2006 5:37 PM 3 bytes Data mismatch between Windows API and raw hive data.
HKLM\SYSTEM\ControlSet002\Control\Motorola\PST\USBDriverVersionNumber 6/16/2006 5:37 PM 3 bytes Data mismatch between Windows API and raw hive data.
HKLM\SYSTEM\ControlSet004\Control\Motorola\PST\USBDriverVersionNumber 5/6/2005 2:50 PM 3 bytes Data mismatch between Windows API and raw hive data.




Thanks,
Josh
Hello Josh,

Let's try this:

http://www.processlibrary.com/directory/files/dxdllreg/

dxdllreg.exe is an application which is supposed to request you register your version of DirectX, however sometimes it stays resident.


Disable SpySweeper:
You have SpySweeper installed. While this is a great program, we need to temporarily disable (not uninstall) the program because it might stop our fix.
Right click on the SpySweeper icon in your System Tray (near the clock).
From the pop up menu, left click on Shields, this will open the program at the same time.
Click the "Internet Explorer" tab and uncheck the following:
  • IE Favorites Shield
  • IE Security Shield
  • Broswer Helper Object (BHO) Shield
  • IE Hijack Shield
Click the "Windows System Shields" and uncheck the following:
  • Memory Shield
  • Spy Installation Shield
Click the "Startup Programs" tab and uncheck the Startup Items Shield

Disable Microsoft Windows Defender:
We need to disable your Microsoft Windows Defender Real-time Protection as it may interfere with the fixes that we need to make.
  • Open Microsoft Windows Defender. Click Start, Programs, Windows Defender
  • Click on Tools, General Settings.
  • Under Real-time protection options, unselect the Turn on real-time protection check box
  • Click Save
Scan with HijackThis. Place a check against each of the following:
O4 - HKLM\..\Run: [DXDllRegExe] dxdllreg.exe
Close all windows or browsers except for Hijackthis. Click on Fix Checked when finished and exit HijackThis.

After all of the fixes are complete it is very important that you enable Windows Defender Real-time Protection and SpySweeper again.

Post (reply) with fresh HijackThis log and we will take another look and let me know if this helped.
Susan,

I am still seeing the random program appear.

Here is the new log.

Logfile of HijackThis v1.99.1
Scan saved at 7:15:41 AM, on 10/2/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\IOGEAR\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\MICROS~2\80\Tools\binn\sqlservr.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Common Files\Microsoft Shared\MSSearch\Bin\mssearch.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\Hewlett-Packard\HP Mobile Printing\HPBMOBIL.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\TechSmith\SnagIt 7\SnagIt32.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\TechSmith\SnagIt 7\TSCHelp.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\svchost.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.hp.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.hp.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Karmak Inc.
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 10.3.38.1:80
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SynTPLpr] "C:\Program Files\Synaptics\SynTP\SynTPLpr.exe"
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoTray] "C:\Program Files\Logitech\Video\LogiTray.exe"
O4 - HKLM\..\Run: [LogitechVideoRepair] "C:\Program Files\Logitech\Video\ISStart.exe"
O4 - HKLM\..\Run: [FRYMXINS] "C:\Program Files\ATI Technologies\Fire GL 3D Studio Max\atiimxgl"
O4 - HKLM\..\Run: [eabconfg.cpl] "C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe" /Start
O4 - HKLM\..\Run: [Cpqset] "C:\Program Files\HPQ\Default Settings\cpqset.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Nero\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [HP Mobile Printing] "C:\Program Files\Hewlett-Packard\HP Mobile Printing\HPBMOBIL.EXE"
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O4 - Global Startup: SnagIt 7.lnk = C:\Program Files\TechSmith\SnagIt 7\SnagIt32.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\IOGEAR\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite… - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\IOGEAR\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\IOGEAR\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O16 - DPF: {3299935F-2C5A-499A-9908-95CFFF6EF8C1} (Quicksilver Class) - https://scpwcc.ops.placeware.com/etc/place/…quicksilver.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eB…l_v1-0-3-36.cab
O16 - DPF: {82774781-8F4E-11D1-AB1C-0000F8773BF0} (DLC Class) - https://transfers.ds.microsoft.com/FTM/Tran…ransferCtrl.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {A18962F6-E6ED-40B1-97C9-1FB36F38BFA8} (Aurigma Image Uploader 3.5 Control) - http://www.mpix.com/Customer/Uploading/act…geUploader3.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart.com/photo/uploads/Fuj…ploadClient.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://cdn.messenger.msn.com/download/MsnM…pDownloader.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://karmak.webex.com/client/v_mywebex/webex/ieatgpc.cab
O16 - DPF: {F3F322B5-26EE-46EB-8D03-030ACA4D6167} (Aurigma Image Uploader 2.5) - http://www.mpix.com/Customer/newocx/ImageUploader2.ocx
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = domain1.karmak.com
O17 - HKLM\Software\..\Telephony: DomainName = domain1.karmak.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{BB5FF19F-56A9-4B24-A5A8-A74C9988096F}: NameServer = 10.3.38.11,10.3.38.17
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = domain1.karmak.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = domain1.karmak.com
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\IOGEAR\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SQL Server (SQLEXPRESS) (MSSQL$SQLEXPRESS) - Unknown owner - C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sSQLEXPRESS (file missing)
O23 - Service: PMCommunicationServer - - c:\pmcommserver\karmak.services.profitmaster.communicationserver.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: ProfitMaster Print Manager - - c:\karmak.services.profitmaster.printserver\karmak.services.profitmaster.printserver.exe
O23 - Service: ProfitMaster Server - - c:\pmserver\karmak.services.profitmaster.server.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Xpress Mail Personal Edition Service (SevenConnectionService) - Unknown owner - C:\Program Files\Xpress Mail\Personal Edition\ConnectionService.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe



Thanks,
Josh

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