What the Tech?! Free tech support Archive
This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

Popups and Malware

2 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Post #1
Got ahold of something that downloaded multiple malware's, have cleaned most of them out using the self help programs. But something is still sticking around and causing popups like crazy. Seems like something is reinstalling itself after getting cleaned and then reinstalling everything back.

Logfile of HijackThis v1.99.1
Scan saved at 3:10:18 PM, on 8/23/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\system32\rutqod.exe
C:\WINDOWS\system32\iekuo.exe
C:\WINDOWS\system32\iekuo.exe
C:\WINDOWS\system32\iekuo.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\dfndrff_12.exe
C:\WINDOWS\mtykmlgA.exe
C:\WINDOWS\win3208968452727.exe
C:\WINDOWS\Duce6.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\wfxqhv.exe
C:\WINDOWS\system32\zqskw.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R3 - URLSearchHook: DeskbarBHO - {A8B28872-3324-4CD2-8AA3-7D555C872D96} - C:\Program Files\Deskbar\deskbar.dll
F2 - REG:system.ini: Shell=Explorer.exe, C:\WINDOWS\system32\iekuo.exe
F2 - REG:system.ini: UserInit=userinit.exe,taryyix.exe
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: DeskbarBHO - {A8B28872-3324-4CD2-8AA3-7D555C872D96} - C:\Program Files\Deskbar\deskbar.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: Ozbyq Class - {D623BC2F-A58D-4A75-A10D-CC244A702A35} - C:\WINDOWS\system32\xeymi.dll
O2 - BHO: (no name) - {E5E2A3E7-00FE-4D31-A030-A10799DDCA66} - (no file)
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [EPSON Stylus CX3200] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P19 "EPSON Stylus CX3200" /O6 "USB001" /M "Stylus CX3200"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [outlook] C:\Program Files\outlook\outlook.exe /auto
O4 - HKLM\..\Run: [k6mmN5IOU] "C:\WINDOWS\system32\wfxqhv.exe"
O4 - HKLM\..\Run: [defender] C:\\dfndrff_12.exe
O4 - HKLM\..\Run: [keyboard] C:\\kybrdff_12.exe
O4 - HKLM\..\Run: [rmxiob] C:\WINDOWS\system32\rutqod.exe reg_run
O4 - HKLM\..\Run: [mtykmlgA] C:\WINDOWS\mtykmlgA.exe
O4 - HKLM\..\Run: [owz66c4f] RUNDLL32.EXE w6516a1b.dll,n 00366c4c000000036516a1b
O4 - HKLM\..\Run: [win3208968452727] C:\WINDOWS\win3208968452727.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [TheMonitor] C:\WINDOWS\Duce6.exe
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKCU\..\Run: [njfjp] C:\WINDOWS\system32\rutqod.exe reg_run
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.2.1.87.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1116024206071
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://www.bigfishgames.com/online/luxor/mjolauncher.cab
O16 - DPF: {87056D28-9730-4A47-B9F9-7E890B62C58A} (WildfireActiveXHost Class) - http://www.bigfishgames.com/online/tumblebugs/axhost.cab
O16 - DPF: {B64F4A7C-97C9-11DA-8BDE-F66BAD1E3F3A} - http://download.cdn.winsoftware.com/files/…FreeInstall.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://www.popcap.com/games/popcaploader_v6.cab
O18 - Filter: text/html - {B5F86455-BF18-4E12-965A-6642A0AC0549} - C:\WINDOWS\system32\xeymi.dll
O20 - Winlogon Notify: Nls - C:\WINDOWS\system32\fpp4037qe.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: EpsonBidirectionalService - Unknown owner - C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe


———————————————————
ewido anti-spyware - Scan Report
———————————————————

+ Created at: 2:28:57 PM 8/23/2006

+ Scan result:



[704] C:\WINDOWS\system32\prrfdisk.dll -> Adware.Look2Me : Error during cleaning.


::Report end
Post #2
You've got a lot of slime on your PC at the minute - this is going to take a post or four to tidy up so don't expect overnight success.

1) Download Look2Me-Destroyer.exe by Attribune from here and save it to your Desktop.

2) You will need to disable Spyware Doctor's real-time protection, if it is enabled, as it may interfere with the fix. To do this:
Open Spyware Doctor.
Click the Onguard button to the left.
Remove the check from the "Activate Onguard" option in the next window to disable all protection.

3) You will need to disable Ewido's Guard function as it may interfere with the fix. To do this:
Open Ewido.
Click the Shield icon at the top and under "Resident shield is…" - click active.
This should now change to inactive.

4) Reboot your PC.

5) Close all open windows before continuing as this will require a reboot.
  • Double-click Look2Me-Destroyer.exe to run it.
  • Put a checkmark next to "Run this program as a task".
  • You will receive a message saying Look2Me-Destroyer will close and re-open in approximately 1 minute. Click OK.
  • When Look2Me-Destroyer re-opens, click the Scan for L2M button - your desktop icons will disappear, this is normal.*
  • Once it's done scanning, click the Remove L2M button.
  • You will receive a "Done Scanning" message, click OK.
  • When completed, you will receive this message: "Done removing infected files! Look2Me-Destroyer will now shutdown your computer", click OK.
  • Once your PC has shut down, reboot it.
* Should Look2Me-Destroyer not re-open, reboot your PC and try again.

Post the contents of Look2Me-Destroyer.txt (it can be found wherever you saved Look2Me-Destroyer.exe), a new HJT log AND a description of how your PC is behaving.

Also, run HJT and click on Open the Misc Tools section.
In the next window, click on Open Uninstall Manager…
In the final window, click on Save list… and save it to your Desktop.
Copy and paste the file uninstall_list.txt into your next reply.

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI