What the Tech?! Free tech support Archive
This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

Computer reinfected

7 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Post #1
Hi

I got help from you guys last month but my computer was reinfected. He is my original thread http://forums.tomcoyote.org/index.php?show…view=getnewpost

Anyways now its really slow again and Norton keeps poping up saying I have the bgates virus, when it tries to erase the file winmqx32.dll it says it fails. I've tried to erase the file manually and it won't let me. I tried to ust HJT to erase the file upon reboot and when I hit the button in HJT it dumps me out of the program and doesn't let me back in to indentify the file I want to erase. Can you guys help me again? Thanks. Here is the output of my HJT scan.

regards,
lordlce

Logfile of HijackThis v1.99.1
Scan saved at 5:28:53 PM, on 8/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\PSDrvCheck.exe -CheckReg
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [BitTorrent] "E:\BitTorrent\bittorrent.exe" –force_start_minimized
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: palmOne Registration.lnk = C:\Program Files\palmOne\register.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\palmOne\Hotsync.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1140536186536
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur…loadManager.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{68192F55-5131-4B22-A32F-BCE5AD07A1AE}: NameServer = 68.2.16.30,68.1.208.30
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: License Management Service ESD - element5 - C:\Program Files\Common Files\element5 Shared\Service\Licence Manager ESD.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
Post #2
Thanks for sending your information. We are sorry for the delay in responding. The volunteers here are swamped and unfortunately not all logs get answered as quickly as we'd like.

Open the HijackThis Folder. Find the file HijackThis.exe, Right Click on the file and Select Rename.
Then, Rename Hijackthis.exe to HJT.exe.

Next:
Please download VundoFix.exe
to your desktop.
  • Double-click VundoFix.exe to run it.
  • Click the Scan for Vundo button.
  • Once it's done scanning, click the Remove Vundo button.
  • You will receive a prompt asking if you want to remove the files, click YES
  • Once you click yes, your desktop will go blank as it starts removing Vundo.
  • When completed, it will prompt that it will reboot your computer, click OK.

    • Note: It is possible that VundoFix encountered a file it could not remove.
    In this case, VundoFix will run on reboot, simply follow the above
    instructions starting from "Click the Scan for Vundo button." when VundoFix appears at reboot.

    Then, run Hijack This again. Scan and copy the log, then post it into this topic, along with the VundoFix log.

    Please do not edit your Hijack This log. We need to see the entire logfile, with no revisions. If anything is disabled using MSCONFIG, please enable all, before scanning with Hijack This.

    Please use the [external image: Posted Image] button to reply.
Post #3
Piatan,

I ran the vundo tool and it found 4 files that it then deleted. I reran Hijackthis and below are the results. I'm keeping an eye on the machine to see if Norton or Zone Alarm to see if anything else pops up. I know this machine had several viruses that Norton AV could not remove. Thanks for your help. Let me know if I should run any other tools.

Regards,

Lordlce

Logfile of HijackThis v1.99.1
Scan saved at 11:29:13 AM, on 9/3/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\system32\wltray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\palmOne\Hotsync.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\HJT\HJT.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {99D803E1-72D5-4898-B5BC-0B33AF124592} - C:\WINDOWS\system32\mljgg.dll (file missing)
O2 - BHO: (no name) - {9DBD634D-D78D-FC5E-AD3A-FBEA1B9A7299} - C:\WINDOWS\system32\yqmzwsw.dll (file missing)
O2 - BHO: (no name) - {AD59632A-D9EB-F962-CD4B-FCBAAE111DC8} - C:\WINDOWS\system32\pdvpuv.dll (file missing)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\PSDrvCheck.exe -CheckReg
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [removecpl] RemoveCpl.exe
O4 - HKLM\..\Run: [wltray.exe] C:\WINDOWS\system32\wltray.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [BitTorrent] "E:\BitTorrent\bittorrent.exe" –force_start_minimized
O4 - HKCU\..\Run: [Steam] "C:\Steam\Steam.exe" -silent
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: palmOne Registration.lnk = C:\Program Files\palmOne\register.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\palmOne\Hotsync.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1140536186536
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur…loadManager.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{68192F55-5131-4B22-A32F-BCE5AD07A1AE}: NameServer = 68.2.16.30,68.1.208.30
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: winmqx32 - C:\WINDOWS\SYSTEM32\winmqx32.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: License Management Service ESD - element5 - C:\Program Files\Common Files\element5 Shared\Service\Licence Manager ESD.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe
Post #5
Hi lordlce:

Please print, or copy and paste this text into a Notepad file and place it on your desktop, to review as you work. Please proceed with this fix in the order provided below.

Looks like VundoFix may have taken care of part of the problem, but there is still some left to do.

1. Download this file - combofix.exe
2. Double click combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you. Post that log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

Next:
Disable Ewido:
Please disable Ewido, as it may interfere with the fix.
To disable Ewido:
From the system tray:
  • Right-click the system tray icon and uncheck real time protection.
    or From within Ewido -
  • Under 'Your security status', if the real time protection is active, deactivate it by clicking 'real time protection' until the status says 'inactive'.
Once your log is clean you can re-enable Ewido.

Please set your system to show all files; please see here if you're unsure how to do this.

Close all windows and browsers, leaving only HijackThis running.

{Place a check beside each of these entries listed below, if still present.

O2 - BHO: (no name) - {99D803E1-72D5-4898-B5BC-0B33AF124592} - C:\WINDOWS\system32\mljgg.dll (file missing)
O2 - BHO: (no name) - {9DBD634D-D78D-FC5E-AD3A-FBEA1B9A7299} - C:\WINDOWS\system32\yqmzwsw.dll (file missing)
O2 - BHO: (no name) - {AD59632A-D9EB-F962-CD4B-FCBAAE111DC8} - C:\WINDOWS\system32\pdvpuv.dll (file missing)
O20 - Winlogon Notify: winmqx32 - C:\WINDOWS\SYSTEM32\winmqx32.dll

Click on Fix Checked when finished and exit HijackThis.

[*]Reboot into Safe Mode: see here if you are not sure how to do this.


Using Windows Explorer, locate the following files/folders shown DARK and delete them, if still present:

C:\WINDOWS\system32\mljgg.dll
C:\WINDOWS\system32\yqmzwsw.dll
C:\WINDOWS\system32\pdvpuv.dll
C:\WINDOWS\SYSTEM32\winmqx32.dll

Exit Explorer, enable hidden files and reboot.

Please run Hijack This again. Scan and copy the log, then post it into this topic, along with the ComboFix log and the VundoFix log.

Please advise if any problems remain.

Please use the [external image: Posted Image] button to reply.
Post #6
Piatan,

Here are the results of the log files. My computer seems to be stable now. Norton and zone labs is not picking up any virus activity. Are there still things to fix? Thanks for your help.

Regards,

Lordlce

Logfile of HijackThis v1.99.1
Scan saved at 7:58:51 AM, on 9/5/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\system32\wltray.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\Program Files\palmOne\Hotsync.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\HJT\HJT.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\PSDrvCheck.exe -CheckReg
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [removecpl] RemoveCpl.exe
O4 - HKLM\..\Run: [wltray.exe] C:\WINDOWS\system32\wltray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [BitTorrent] "E:\BitTorrent\bittorrent.exe" –force_start_minimized
O4 - HKCU\..\Run: [Steam] "C:\Steam\Steam.exe" -silent
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: palmOne Registration.lnk = C:\Program Files\palmOne\register.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\palmOne\Hotsync.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1140536186536
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur…loadManager.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{68192F55-5131-4B22-A32F-BCE5AD07A1AE}: NameServer = 68.2.16.30,68.1.208.30
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: License Management Service ESD - element5 - C:\Program Files\Common Files\element5 Shared\Service\Licence Manager ESD.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe


jorge - 06-09-05 6:43:33.04
ComboFix 06.09.04BT - Running from: C:\Documents and Settings\[removed]\Desktop

Microsoft Windows XP [Version 5.1.2600]

(((((((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))


C:\WINDOWS\system32\wnstssu.exe
C:\WINDOWS\system32\components

~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ Purity ~ ~ ~ ~ ~ ~ ~ ~~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~

Folders Quarantined:

C:\QooBox\Purity\Program Files\Common Files\ASKS~1
C:\QooBox\Purity\Program Files\Common Files\RACLE~1
C:\QooBox\Purity\Program Files\Common Files\ASKS~1\ASKS~1
C:\QooBox\Purity\Program Files\Common Files\ASKS~1\ASKS~1\ctxad-459.0000
C:\QooBox\Purity\Program Files\Common Files\ASKS~1\ASKS~1\ctxad-459.0001
C:\QooBox\Purity\Program Files\Common Files\ASKS~1\ASKS~1\ctxad-459.0002
C:\QooBox\Purity\Program Files\Common Files\ASKS~1\ASKS~1\ctxad-459.0003
C:\QooBox\Purity\WINDOWS\system32\WNSXS~1


((((((((((((((((((((((((((((((( Files Created from 2006-08-05 to 2006-09-05 ))))))))))))))))))))))))))))))))))


2006-09-02 22:24 102,420 –a—— C:\WINDOWS\system32\yfcstnuk.dll
2006-08-29 19:52 13,844 –a—— C:\WINDOWS\system32\vmsvjjvf.exe
2006-08-25 16:22 13,844 –a—— C:\WINDOWS\system32\uppstump.exe
2006-08-25 13:28 962,671 –a—— C:\WINDOWS\system32\bcmwltry.exe
2006-08-25 13:28 86,016 –a—— C:\WINDOWS\system32\wltrynt.dll
2006-08-25 13:28 827,392 –a—— C:\WINDOWS\system32\AegisE2.dll
2006-08-25 13:28 778,348 –a—— C:\WINDOWS\system32\wltray.exe
2006-08-25 13:28 7,424 –a—— C:\WINDOWS\system32\bcmwlntp.sys
2006-08-25 13:28 69,632 –a—— C:\WINDOWS\system32\bcmwld2k.exe
2006-08-25 13:28 65,536 –a—— C:\WINDOWS\system32\wltrysvc.exe
2006-08-25 13:28 595,968 ——— C:\WINDOWS\system32\WatchPower.exe
2006-08-25 13:28 57,344 –a—— C:\WINDOWS\system32\bcmwlhom.exe
2006-08-25 13:28 24,576 ——— C:\WINDOWS\system32\PowerOff.exe
2006-08-25 13:28 192,512 –a—— C:\WINDOWS\system32\AegisI5.exe
2006-08-25 13:28 188,416 –a—— C:\WINDOWS\system32\bcmwlu00.exe
2006-08-25 13:28 172,032 –a—— C:\WINDOWS\system32\BCMLogon.dll
2006-08-25 13:28 114,688 –a—— C:\WINDOWS\system32\AegisI2.exe
2006-08-25 13:28 1,396,831 –a—— C:\WINDOWS\system32\AegisE5.dll
2006-08-18 11:07 32,768 ——— C:\WINDOWS\system32\bkpf.exe
2006-08-14 19:50 21,504 –a—— C:\WINDOWS\system32\hidserv.dll
2006-08-13 16:41 2,580 –a—— C:\WINDOWS\system32\kwtxyuca.exe


(((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))))


2006-09-05 06:44 ——– d——– C:\Program Files\Common Files
2006-09-04 06:46 ——– d–h—– C:\Program Files\InstallShield Installation Information
2006-09-04 06:46 ——– d——– C:\Program Files\Google
2006-09-04 06:46 ——– d——– C:\Documents and Settings\jorge\Application Data\Google
2006-09-04 06:09 ——– d——– C:\Documents and Settings\jorge\Application Data\Sun
2006-09-04 06:08 ——– d——– C:\Program Files\Mozilla Firefox
2006-09-04 06:07 ——– d——– C:\Program Files\Java
2006-09-04 06:06 ——– d——– C:\Program Files\Common Files\Java
2006-09-01 15:15 ——– d——– C:\Program Files\Winamp
2006-09-01 15:10 ——– d——– C:\Documents and Settings\jorge\Application Data\Skype
2006-08-30 13:09 ——– d——– C:\Documents and Settings\jorge\Application Data\uTorrent
2006-08-25 18:08 ——– d—s—- C:\Documents and Settings\jorge\Application Data\Microsoft
2006-08-25 17:33 ——– d——– C:\Program Files\Common Files\Symantec Shared
2006-08-25 13:56 ——– d——– C:\Program Files\EA GAMES
2006-08-25 13:30 17801 –a—— C:\WINDOWS\system32\drivers\AegisP.sys
2006-08-25 13:28 ——– d——– C:\Program Files\Belkin
2006-08-20 08:11 ——– d——– C:\Program Files\Microsoft
2006-08-12 19:11 ——– d——– C:\Program Files\Internet Explorer
2006-08-10 07:37 ——– d——– C:\Program Files\ewido anti-spyware 4.0
2006-08-07 06:24 ——– d——– C:\Program Files\WGAFixer
2006-08-06 20:17 ——– d——– C:\Documents and Settings\jorge\Application Data\Mozilla
2006-07-30 21:30 ——– d——– C:\Program Files\hp deskjet 930c series
2006-07-30 20:59 ——– d——– C:\Program Files\Common Files\Adobe
2006-07-30 20:58 ——– d——– C:\Program Files\Adobe
2006-07-30 19:05 ——– d——– C:\Documents and Settings\jorge\Application Data\Adobe
2006-07-30 18:17 ——– d——– C:\Program Files\Common Files\Adobe Systems Shared
2006-07-30 13:09 ——– d——– C:\Documents and Settings\jorge\Application Data\Ahead
2006-07-29 09:21 ——– d——– C:\Documents and Settings\jorge\Application Data\BitTorrent
2006-07-27 06:24 679424 –a—— C:\WINDOWS\system32\inetcomm.dll
2006-07-26 10:33 ——– d——– C:\Program Files\Common Files\Ahead
2006-07-26 10:26 ——– d——– C:\Program Files\Nero
2006-07-25 20:59 ——– d——– C:\Program Files\Ahead
2006-07-25 15:52 ——– d——– C:\Program Files\XviD
2006-07-25 09:47 ——– d——– C:\Program Files\SmartSound Software
2006-07-24 08:12 ——– d——– C:\Documents and Settings\jorge\Application Data\Apple Computer
2006-07-23 13:17 ——– d——– C:\Program Files\proDAD
2006-07-23 12:14 152 –a—— C:\AUTOEXEC.BAT
2006-07-23 09:26 ——– d——– C:\Program Files\Zone Labs
2006-07-21 01:24 72704 –a—— C:\WINDOWS\system32\hlink.dll
2006-07-20 22:07 ——– d——– C:\Program Files\Norton AntiVirus
2006-07-20 21:22 ——– d——– C:\Documents and Settings\jorge\Application Data\Lavasoft
2006-07-20 21:21 ——– d——– C:\Program Files\Lavasoft
2006-07-20 18:44 ——– d——– C:\Program Files\Symantec
2006-07-20 18:43 ——– d——– C:\Program Files\SymNetDrv
2006-07-20 18:26 ——– d——– C:\Documents and Settings\jorge\Application Data\Symantec
2006-07-20 18:15 4608 –a—— C:\WINDOWS\system32\drivers\symlcbrd.sys
2006-07-19 14:17 ——– d——– C:\Documents and Settings\jorge\Application Data\AdobeUM
2006-07-11 21:23 ——– d——– C:\Program Files\Skype
2006-07-11 20:53 ——– d——– C:\Program Files\QuickTime
2006-07-09 17:27 ——– d——– C:\Program Files\WinRAR
2006-07-09 16:29 ——– d——– C:\Program Files\Windows Media Player
2006-07-09 16:29 ——– d——– C:\Program Files\MsnMusic
2006-07-09 15:17 ——– d——– C:\Documents and Settings\jorge\Application Data\Real
2006-07-09 15:15 ——– d——– C:\Program Files\Real
2006-07-09 15:15 ——– d——– C:\Program Files\Common Files\xing shared
2006-07-09 15:15 ——– d——– C:\Program Files\Common Files\Real


(((((((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))

*Note* empty entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ATICCC"="\"C:\\Program Files\\ATI Technologies\\ATI.ACE\\cli.exe\" runtime -Delay"
"SoundMan"="SOUNDMAN.EXE"
"TkBellExe"="\"C:\\Program Files\\Common Files\\Real\\Update_OB\\realsched.exe\" -osboot"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"Symantec NetDriver Monitor"="C:\\PROGRA~1\\SYMNET~1\\SNDMon.exe /Consumer"
"Zone Labs Client"="\"C:\\Program Files\\Zone Labs\\ZoneAlarm\\zlclient.exe\""
"PinnacleDriverCheck"="C:\\WINDOWS\\system32\\PSDrvCheck.exe -CheckReg"
"NeroFilterCheck"="C:\\Program Files\\Common Files\\Ahead\\Lib\\NeroCheck.exe"
"HPDJ Taskbar Utility"="C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\hpztsb04.exe"
"removecpl"="RemoveCpl.exe"
"wltray.exe"="C:\\WINDOWS\\system32\\wltray.exe"
"SunJavaUpdateSched"="C:\\Program Files\\Java\\jre1.5.0_06\\bin\\jusched.exe"

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="\"C:\\Program Files\\Messenger\\msmsgs.exe\" /background"
"Skype"="\"C:\\Program Files\\Skype\\Phone\\Skype.exe\" /nosplash /minimized"
"BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="\"C:\\Program Files\\Common Files\\Ahead\\lib\\NMBgMonitor.exe\""
"BitTorrent"="\"E:\\BitTorrent\\bittorrent.exe\" –force_start_minimized"
"Steam"="\"C:\\Steam\\Steam.exe\" -silent"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system]
"dontdisplaylastusername"=dword:00000000
"legalnoticecaption"=""
"legalnoticetext"=""
"shutdownwithoutlogon"=dword:00000001
"undockwithoutlogon"=dword:00000001

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\explorer\Run]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Desktop\Components]
"DeskHtmlVersion"=dword:00000110
"DeskHtmlMinorVersion"=dword:00000005
"Settings"=dword:00000001
"GeneralFlags"=dword:00000000

[HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091

[HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\shellexecutehooks]
"{AEB6717E-7E19-11d0-97EE-00C04FD91972}"=""
"{57B86673-276A-48B2-BAE7-C6DBB3020EB8}"="ewido anti-spyware 4.0"




~ ~ ~ ~ ~ ~ ~ ~ Hijackthis Backups ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~

backup-20060903-211738-730
O20 - Winlogon Notify: winmqx32 - winmqx32.dll (file missing)
backup-20060903-210001-662
O20 - Winlogon Notify: winmqx32 - C:\WINDOWS\SYSTEM32\winmqx32.dll
backup-20060723-163550-475
O16 - DPF: {74CD40EA-EF77-4BAD-808A-B5982DA73F20} - http://yax-download.yazzle.net/YazzleActiveX.cab?refid=1123
backup-20060723-163550-661
O4 - HKCU\..\Run: [Eecl] "C:\PROGRA~1\COMMON~1\ASKS~1\winword.exe" -vt yax
backup-20060723-163550-507
R3 - URLSearchHook: (no name) - {9DBD634D-D78D-FC5E-AD3A-FBEA1B9A7299} - C:\WINDOWS\system32\yqmzwsw.dll (file missing)
backup-20060723-163550-486
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
backup-20060723-163550-266
R3 - URLSearchHook: (no name) - {AD59632A-D9EB-F962-CD4B-FCBAAE111DC8} - C:\WINDOWS\system32\pdvpuv.dll (file missing)

Contents of the 'Scheduled Tasks' folder
C:\WINDOWS\tasks\Norton AntiVirus - Scan my computer - jorge.job
C:\WINDOWS\tasks\Symantec NetDetect.job

Completion time: Tue 09/05/2006 6:44:47.75
ComboFix.txt
Post #7
Hi lordlce. You're welcome.

Please print, or copy and paste this text into a Notepad file and place it on your desktop, to review as you work. Please proceed with this fix in the order provided below.

Looks like some bad things were found. Lets see if we can find the rest.

It would be advisable to Uninstall Zone Alarm, from Add/Remove Programs, since you are also using Nortons Firewall. Having two firewalls can cause conflicts between them and result in providing less protection, rather than more.

Next:
Go to Control Panel–>Add/Remove Programs and Uninstall/Remove….

WGAFixer

Please reboot into SAFE MODE.

Next:
Please perform a search for the files just below, shown DARK. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

If any of these are found, RIGHT CLICK on that file and Click on PROPERTIES. This will provide information about its source. If it is a Microsoft file, or one from your Wireless, or another you may know, then leave it. If it is not, then delete it. If there is any doubt, leave it alone.


C:\WINDOWS\system32\yfcstnuk.dll
C:\WINDOWS\system32\vmsvjjvf.exe
C:\WINDOWS\system32\uppstump.exe
C:\WINDOWS\system32\kwtxyuca.exe

This file can be deleted, if found.
C:\WINDOWS\system32\wnstssu.exe

When finished, enable hidden files and reboot into Normal Mode.


Next:

Updating Java
  • Download the latest version of Java Runtime Environment (JRE) 5.0 Update 8.
  • Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-1_5_0_08-windowsi586-p.exe to install the newest version.
ComboFix can now be deleted.

Then, please advise how your PC is now.
Post #8
Piatan,

Here's what I did.

I couldn't find the fill WGAfixer in the add/remove programs screen.

I am hesitant about removing Zonelabs from my PC. The version of Norton I have is only anti-virus and doesn't have the firewall capabilities. I find that Zonelabs picks up many things that norton doesn't. I appreciate your advice but I will keep zone labs.

I found these files and before deleting them I moved them to another folder. I couldn't tell which programs used these files since I did not recognize them. I'll keep them for a few days and if the system runs stable then I will delete them.

I loaded the update version of java as you requested.

My systems seems stable. I get no flags from norton or zonelabs that I have any worms. I reran HJT if you want to look at it. Do you see anything else?

Regards,

Lordlce

Logfile of HijackThis v1.99.1
Scan saved at 4:44:44 PM, on 9/9/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\system32\wltray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\Program Files\palmOne\Hotsync.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HJT\HJT.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\PSDrvCheck.exe -CheckReg
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [removecpl] RemoveCpl.exe
O4 - HKLM\..\Run: [wltray.exe] C:\WINDOWS\system32\wltray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [BitTorrent] "E:\BitTorrent\bittorrent.exe" –force_start_minimized
O4 - HKCU\..\Run: [Steam] "C:\Steam\Steam.exe" -silent
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: palmOne Registration.lnk = C:\Program Files\palmOne\register.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\palmOne\Hotsync.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1140536186536
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur…loadManager.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{68192F55-5131-4B22-A32F-BCE5AD07A1AE}: NameServer = 68.2.16.30,68.1.208.30
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: License Management Service ESD - element5 - C:\Program Files\Common Files\element5 Shared\Service\Licence Manager ESD.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe
Post #9
Hi lordlce:

I am hesitant about removing Zonelabs from my PC. The version of Norton I have is only anti-virus and doesn't have the firewall capabilities. I find that Zonelabs picks up many things that norton doesn't. I appreciate your advice but I will keep zone labs.


The advice concerning two firewall programs running, was given only due to the following active Service being present. If this is not Nortons Firewall, my apologies. The Service name is just a bit misleading.

O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe

Your Hijack This logfile looks to be clean.
If there are no problems, please be sure to use the link to see TonyKlein's good advice (below). Those Protection programs offered free, are some of the best available.

One of the best features of Windows XP is the System Restore option, however if Malware infects a computer with this operating system the Malware can be backed up in the System Restore folder. Therefore, clearing the restore points is necessary after a virus removal.

To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(winXP)

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

* Clean your Cache and Cookies in IE:
Close all instances of Outlook Express and Internet Explorer
Go to Control Panel > Internet Options > General tab
Click the "Delete Cookies" button
Next to it, Click the "Delete Files" button
When prompted, place a check in: "Delete all offline content", click OK

* Clean your Cache and Cookies in Firefox (In case you also have Firefox installed):
Go to Tools > Options.
Click Privacy in the menu on the left side of the Options window.
Click the Clear button located to the right of each option (History, Cookies, Cache).
Click OK to close the Options window
Alternatively, you can clear all information stored while browsing by clicking Clear All.
A confirmation dialog box will be shown before clearing the information.

* Clean other Temporary files + Recycle bin

Go to start > run and type: cleanmgr and click ok.
Let it scan your system for files to remove.
Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
Press OK to remove them.

Also, see TonyKlein's good advice and highly recommended FREE PROTECTION PROGRAMS. A must for all PC users.
http://forums.spywareinfo.com/index.php?showtopic=60955
So how did I get infected in the first place?

Safe surfing. :wavey:
Post #10
Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoyote.org/index.php?showtopic=31418

The help you receive here is free. If you wish to show your appreciation, then you may donate to help keep us online.

Visit the CoyoteStore http://TomCoyote.org/coyotestore.php

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI