5 replies to this topic

[mcallit]

My computer will often shut down Internet Explorer saying an error occurred. This happens quite regularly and, after repeated tries, and repeated messages, and either sending or not sending the error report, my compute2 will bring up a blue screen that mentions some random corrupted file (it's always different) and then I have to restart. Other times, the computer will restart on its own. I have attempted to download and run Adaware, but the installation process repeatedly encounters an error saying that some file is corrupt (it gives me the option to abort or retry and retry never works). What can I do???

[Doug]

What updated version of IE are you running? Updating IE may solve the problem. Clear your cookies and temporary internet files Clear your JAVA Cache Reboot. Does the problem persist? Best Regards

[mcallit]

Well, when I managed to clear the temp files and cookies. When I attempted to access the java console to clear the cache, IE shut down on me. I've been having more and more problems as of this morning. I have blue screens popping up saying there are errors in things that are merely a list of 0's and x's and other letters and numbers. I've also had errors in PFN_LIST_CORRUPT. Sometimes when I go online, I'll get an error message saying something about an error with WIN32 and then I can't get online again (I can't open IE). Then, if I try to restart my computer, the shut down/restart options don't appear and the system locks up. I tried getting ad-aware and search and destroy, but when I download them there is an error in the installation. So, I downloaded them to my wife's computer and attempted to run them and they worked fine. I then tried transferring them via a shared folder to my computer, but my computer popped up a blue screen with all the 0's and such. I checked also with the various programs that are running on my computer in the background and many of them I did not know and, of course with IE acting the way it is, I couldn't find out what they were. Any advice?

[mcallit]

Here's the error message, since it happened yet again. It says the problem occured and then it gives this information: *** STOP: 0x0000008E (0xC0000005, 0x805BD89F, 0xBA2C7ABC, 0x00000000)

[mcallit]

I just had yet another error message and I wasn't even doing anything at my computer. This one says that an error occurred in MEMORY_MANAGEMENT ***STOP: 0x0000001A (0x00041274, 0x7A7D8001, 0x000010C7, 0xC0883000)

[Doug]

You do not have to have IE open to delete Temporary Internet files and cookies.
Neither do you have to have IE open to Clear JAVA Cache

For Temps and cookies:
GoTo - Control Panel - Internet Options - click
on the panel that appears - select to delete files
You will also get an option to Delete offline files - click yes or OK

For JAVA Cache:
Still in Control Panel, navigate to JAVA plugins (or simply JAVA). Double-click
Your JAVA Control Panel appears. Down at the bottom of the Panel, Select - Delete Files
This will remove any ActiveX routines that you may have accepted when logging onto websites. No Problem.
When you visit those pages in the future, you will be asked to accept the ActiveX file again, and then will be allowed to log in.

Your problem may very well be malware related....
If you are able to connect to the internet via IE, consider running a few online scans.
http://housecall.trendmicro.com
http://www.pandasoft...CACHEHINT=Guest


...However, the error messages that you are receiving refer to difficulty with Hardware.

Have you installed any new hardware just before the problem appeared?
New RAM, new Hard Drive, new Video Card, new Modem?

Additionally, but perhaps not central to discovering your problem... have you installed any new software applications?

Next:
Go to Control Panel - System - Hardware - Device Manager
In Device Manager look for any yellow or red warnings next to the drivers.

If you find a yellow or red warning, consider removing the driver
Highlight the driver with the warning. Right-click and select - Remove. Then reboot to allow Windows to "Find new Hardware" and "install driver/software for new found hardware".

This problem may also be caused by missing or corrupt files in your Windows ME operating system.
Run your System File Checker
Start - All Programs - Accessories - System Information - Tools - Select System File Checker
(Have your ME disk available since System File Checker will need it to copy and replace any missing or corrupt files.

Keep us posted with your progress and information in response to the above questions

Best Regards