Posted 24 July 2006 - 01:55 PM
Take a look in Outlook - Tools - Accounts - Properties - Advanced
Down at the bottom of that screen is an item Titles "Delivery"
There is an option to "Leave a copy of message on Server"
If this is "checkmarked" then old email remain available for download, again and again.
I sometimes use that item, if I need to download the email at home, and also want to download it at my office.
But when I've downloaded the emails to the locations I require, I "uncheck" that box, so that during my final download of the email, any copies are removed from the server.
I am only 50% confident that this will resolve your Grandfather's situation, but it is an easy fix and therefore worth investigating.
Next, I would contact your Grandfather's ISP for assistance.
Describe the problem and ask for their recommendation.
There are some Trojans that "generate" outgoing emails, but I am not aware any that provoke multiple downloads of the same legitimate email.
If your Grandfather's machine is, in fact, generating and sending unintended emails to others, then you probably have a Trojan infection and should get yourself over to the HighJackThis Forum here at TomCoyote.
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