Couple of questions.

Hey bobdolebananaman,

Glad to hear the link provided by Micah did the trick for you to enable SFC.

And OK, I agree with your reasoning regarding Drive letter assignment.

If you've already started the defrag, you may be at it for quite a while since your drive is so full.
Free space 6613 MB (6%)
Your D:\ is even worse. and all kinds of difficulty can occur as a result.

Any chance you can increase freespace.
Cleaning up Temp and Temporary internet files could save you a bunch of space if you haven't used your System Tools - Disk CleanUp for a while.
But I'm guessing it's either time for an additional Hard Drive, or time to backup to CD and remove a ton of stuff off the existing Drives.

I can give you a step-by-step of areas to clean out, or you can use one of the quality clean up tools
CCleaner
CleanUp! 4.50 http://www.stevengould.org
ATF Cleaner http://www.atribune.org/content/view/19/2/


Though you presently only have 12mb of temps in IE Cache, your IE max cache 3576 MB is way too much stuff to be dragging around everywhere you browse on the internet. Recommend you reduce the Max six to 100mb.


Take a look at the purple and grey shaded items in your Pit Test under the Windows catagory.
You may be able to disable a few of the ones that you don't use, and/or which don't need to be started at boot. If you can reduce those items you'll probably recover most of that 3% chronic CPU load. It really should be 0%.

How is your Windows Explorer.exe working for you now?
With your machine set up with so many installed games, explorer might have difficulty if you are trying to move some of those huge files. Especially because you have so little freespace for copy/paste function. Be patient, or attempt to move smaller numbers of files at a time.

Please let us know how you are progressing.

Best Regards

I had uninstalled a few games I haven't played in a little while (but kept savegame files) to make more room. Only got 11% free but better than 6%.

My D: drive is used purely for storage of files. All installations are on C:. I figured that D: would be horribly fragmented since I add and delete files all the time from it but it's remarkably unfragmented. I ran a defrag on C: several times, and I think it's as good as it's gonna get. Here is a report from the defrag:

Volume (C:)
Volume size = 112 GB
Cluster size = 4 KB
Used space = 98.64 GB
Free space = 13.14 GB
Percent free space = 11 %

Volume fragmentation
Total fragmentation = 7 %
File fragmentation = 14 %
Free space fragmentation = 1 %

File fragmentation
Total files = 233,035
Average file size = 515 KB
Total fragmented files = 17
Total excess fragments = 54,401
Average fragments per file = 1.23

Pagefile fragmentation
Pagefile size = 768 MB
Total fragments = 14,570

Folder fragmentation
Total folders = 15,326
Fragmented folders = 1
Excess folder fragments = 0

Master File Table (MFT) fragmentation
Total MFT size = 266 MB
MFT record count = 249,922
Percent MFT in use = 91 %
Total MFT fragments = 311

——————————————————————————–
Fragments File Size Files that cannot be defragmented
2 450 MB \Program Files\Valve\Steam\SteamApps\source models.gcf
9 558 MB \Program Files\Propellerhead\Reason\Orkester.rfl
3,198 634 MB \Program Files\World of Warcraft\Data\texture.MPQ
7,153 675 MB \Program Files\World of Warcraft\Data\sound.MPQ
6 699 MB \Program Files\Propellerhead\Reason\Factory Sound Bank.rfl
140 751 MB \Program Files\Bethesda Softworks\Oblivion\Data\Oblivion - Voices1.bsa
3 889 MB \Program Files\Propellerhead\Reason\The Waldorf Club Edt. Refill.rfl
155 958 MB \Program Files\Bethesda Softworks\Oblivion\Data\Oblivion - Voices2.bsa
152 1.02 GB \Program Files\Valve\Steam\SteamApps\source materials.gcf
5,027 1.02 GB \Program Files\World of Warcraft\Data\terrain.MPQ
653 1.13 GB \Program Files\Bethesda Softworks\Oblivion\Data\Oblivion - Textures - Compressed.bsa
15 1.59 GB \Program Files\Valve\Steam\SteamApps\counter-strike source shared.gcf
23,329 1.90 GB \Program Files\World of Warcraft\Data\patch.MPQ


One thing that may be worth noting, is that with each defrag the list of files that can't be defragmented is different.

I'll browse around with explorer and see if it locks up again and post results. Btw, I wanted to note that I'm not moving files or anything when it crashes… I'm simply browsing folders. It usually crashes when changing directories but a few times just randomly while viewing a single folder.

UPDATE: Still crashing heh.

EDIT: One of few changes I've made since my infection was I installed SpywareGuard. I seriously doubt it is causing any trouble (especially since I turned off it's protection temporarily.), but figure it's worth mentioning. Also, I installed mvpshosts, and had to apply the fix noted below. Once again, I wouldn't think that would cause any problems while simply browsing folders in explorer.exe especially since if I recall correctly, the crashes were happening while I was infected, and have continued since.

Editors Note: in most cases a large HOSTS file (over 135 kb) tends to slow down the machine. This only occurs in W2000 and XP. Windows 98 and ME are not affected.

To resolve this issue (manually) open the "Services Editor"

* Start | Run (type) "services.msc" (no quotes)
* Scroll down to "DNS Client", Right-click and select: Properties
* Click the drop-down arrow for "Startup type"
* Select: Manual, click Apply/Ok and restart. [more info]

You can see that the above "Service" is not needed (after a little browsing) by opening the Services Editor again, scroll down to DNS Client and check the "Status" column. It should be blank, if it was needed it would show "Started" in that column.

the computer isn't crashing, but windows explorer is from your description. in administrative tools, you'll see event viewer. look under system for anything that says error or warning, and look at the source. open it up, and see what it says. you can check the time against the last time it crashed.

Hi Bob… Good work getting free space up to 11%…..more would be better With the selection of MMRP games you are running from C:\ and the fact that C:\ has so little free space, I am surprised that you haven't reported problems encountered with lag and lockup while running a game. General recommendations usually suggest a minimum of 25% free space on a hard drive. Your saving grace may be that C:\ is a relatively large hard drive, so your current 11% may correspond favorably to 25% of a drive half as large. Still, try to consider keeping close to the 25% goal. Virtual Memory/Paging File Your 1024mb of RAM is respectable, but in your gaming you'll likely encounter instances where your system needs to borrow some space on the Hard Drive to emulate additional RAM. Unfortunately, Virtual Memory is much much slower than Physical RAM, but sometimes an application will call for more than you have installed. Virtual memory "can" also get even slower when automatically managed by Windows, since Windows will simply grab some free space here-and-there on your Hard Drive where it can. The result can be that Virtual Memory can get spread all across your Hard Drive in little bits and pieces, thereby increasing the read/write time (and slowing Virtual Memory performance) at the very moment you need it to be as fast as possible. I'd recommend that you Manually set your Virtual Memory size to 2 1/2 X the amount of Physical RAM you have installed. But to do this, I'd first "reduce" physical RAM to its minimum of 2mb and then Defrag, in order to get all those bits and pieces gathered up. Then go back to your Virtual Memory settings and Select to "Let me specify Virtual Memory Size Manually" (or similar wording) and set both Minimum and Maximum Virtual Memory Size at 2560mb. That way your system will have one nice "chunk" of Virtual Memory in the same place everytime, without searching for free space all over the disk. You'll also notice that in your Virtual Memory settings, that you have the option of placing Virtual Memory onto your D:\ drive. This would be even better, since C:\ is running the application and may call for Virtual Memory at the same time, causing interference if Virtual Memory is accessed on the same drive that the application is on. If you can place Virtual Memory onto your D:\ drive, then C:\ can run the application, and the CPU can simultaneously take advantage of Virtual Memory from the otherwise dormant D:\ If you do this, be sure to leave 2mb of Virtual Memory on C:\ and then place the whole 2560MB min/max on D:\ Small Point: You still have an old version of JAVA Runtime Environment installed, even though you recently updated to the current version of JAVA. When I updated JAVA Runtime Environment, I fully Uninstall JAVA using Add/Remove prior to installing a fresh copy of the updated JAVA. (Therefore, no old vulnerabilities left behind to cause problems) Give some attention to Disabling some of those un-needed StartUp items. Bummer that you're still having trouble with Explorer.exe. I have a couple of other recommendations that might help, but will be consulting with Micah first. See you a little later today. Best Regards

Hi Bob…,

Just to make sure that the problem is specific to Windows Explorer.exe, are you able to start and run a variety of your application programs?

If not, the basics to check would be faulty RAM memory, Heat, case fan failures, dust bunnies clogging air flow.

If the applications run without problem, and we know you are already able to access the internet and run minimal testing (you ran the Pit Test), then we still have an Operating System corruption.

Since you have so little Disk free space, it would be somewhat risky to do an ordinary Repair Installation, so I'm going to give you a reference to one of Fred Langa's excellent articles. This one describes step-by-step how-to do a Non-Destructive and Non-Formating Operating System Repair.

At this point I hope you will read the article and copy/past it to Word file so you can print it out and we can discuss it before you take any action.

http://www.informationweek.com/windows/sho…cleID=189400897

Let's talk again before you start.

Best Regards

the computer isn't crashing, but windows explorer is from your description.

in administrative tools, you'll see event viewer. look under system for anything that says error or warning, and look at the source. open it up, and see what it says. you can check the time against the last time it crashed.

I don't have anything at all listed in my system events since 2005. I do however have alot of stuff in the Applications events, and a ton of errors with Perflib and PerfNet.

I have VRAM on both drives for the same amount. (though on D: there's not much availible atm.) I only run into problems with my MMO's if the game has been running for 12+ hours… and changing zones frequently. Then I get the "Low on virtual memory" message and start lagging and have to reboot to fix.

Am working on changing the VRAM on C: and defragging as suggested.

EDIT: Yes all applications seem to work normally. I only get crashes like that with explorer.exe and only while browsing folders. defrag done, and am going over the info on that page. BTW, I'll have more free disc space after my World of Warcraft demo ends… which is in a few days. So that should get me up to at least 15% if not more.

So since the event viewer hasn't been showing anything since september '05, I cleared the log, and it is now showing recent events. I just went randomly browsing folders on both hard drives, and finally induced a crash (took a long time this time). There is no error or warning in the system events at the time of the crash. I've read through the linked page and have it printed out. Ready to take whatever actions recommended.

Hi Bob…, We're going to check your C:\ drive for errors before advancing further. Go to My Computer, or open Windows Explorer right click the "C" drive Select "Properties", go to the "Tools" tab Select "Error Checking" click "Check Now", put a check next to "Automatically fix system file errors" then click Start. Answer "Yes" to the prompt "Chkdsk cannot run because it needs exclusive access to some Windows files that are currently in use. Do you want to schedule Check Error for next time you boot the machine. Answer "yes Reboot the computer and the tool will run. You should/may get a listing of errors corrected. Let us know if you do. Then force your Windows Explorer around a bit to see if it works, or still crashes. Let us know the Result. One of the reasons I'm taking so darn long with this is that not one of my mentors has ever done a repair of Windows OS on a C:\ drive that is as full as yours. Therefore, I'm getting skeptical responses and directions to read/study more. Even after we get Windows completely rehabilitated, it is "highly" likely that new or repeat system errors will begin to appear again quite soon, because Windows requires adequate room to expand itself. If it doesn't have adequate elbow room….. expect it to misbehave. Wish I had better news. See ya tomorrow if you are around. After I get your post-Error Checking report we'll decide on a next step. Doug

Ran the scan, and it reported errors but it went by way too fast to see what was found/fixed. It took me quite a while this time but it eventually locked up as usual. I checked the system events, and at the same time of the explorer crash TrueVector timed out. Since this hasn't happened every time, I'm assuming this is a symptom of the crash rather than the cause. I've run my PC with a C drive that full for ages. I've never had this sort of problem before on this PC or on others. Heh, I've even had it more full at times. Like I said, I have had no problems remotely like this since I got that infection. I'll try and clear up some more space though I'm getting down to the frequently used list, and defrag if I clear out some more space.

I cleared some space and defragmented. Here's a portion of the log: Volume (C:) Volume size = 112 GB Cluster size = 4 KB Used space = 92.20 GB Free space = 19.58 GB Percent free space = 17 % Volume fragmentation Total fragmentation = 8 % File fragmentation = 17 % Free space fragmentation = 0 % Though it isn't 25%, I'd have to think 19.58GB is enough room for windows to run properly. Going to get some sleep, will be back in some hours.

Hi Bob…,

and at the same time of the explorer crash TrueVector timed out.

Not related to the Windows Operating System –but as a "very long-shot precaution" I recommend that you update your Zone Alarm.

When you get to the choice-point in the installation for "upgrade the current configuration" or "clean install"
(sorry, I don't remember the exact wording) please Select "clean install". This will uninstall your current Zone Alarm and replace it with the most recent updated version. And you'll get the Alerts for "Allow" or "Deny" for a while, but ZA will learn what you want to "Allow" as you checkmark the "Remember this setting" box on the Alerts. I know it can be annoying, but Soon you'll not often see Alerts, unless something bad is happening and you'll be glad it was stopped and gave you an Alert.

Here's Secunia's blurb on the potential threat:
http://secunia.com/advisories/9459/

Note: I am NOT saying that your Zone Alarm vsmon.exe is faulty, or that it is the primary culprit in causing these crashes.
What I am recommending, is that updating and freshly installing Zone Alarm "covers your bases" without any downside risk and very little time consumed with the download and re-installation routine for Zone Alarm. And as an added Bonus, you'll have the updated version of Zone Alarm, which we should all be running if we run Zone Alarm.

OK, I can hear your comment already: "Hey, I just installed Zone Alarm this month and that Secunia warning is from 2003"
Your ZA -

ZoneAlarm Zone Labs, Inc Jul 05, 2006

Please check for update anyway, by going to:
http://www.zonelabs.com/store/content/cata…&lid=nav_za

Not much lost by giving it a try, and much to gain!
If ZA says that you have the latest version already, then download the current installation version anyway.
Then go off line and Uninstall your Zone Alarm and Install the new current installation.
This may remove any remnants that could be related to the older corrupted vsmon.exe.
Some would say this is overkill and too much trouble.
I recommend this because of your persistent symtoms and no other exclusive clear cause.

Back to your main symptom:
I recommend that you Run Error Checking a couple more times.
I recommend that your Run sfc /scannow at least one more time.

At this point, if the episodic "crashing" via Windows Explorer continues, then you either have a problem with the "size" of the files being accessed in Windows Explorer, as compared to your immediately current freespace, or you still have those large files "fragmented and spread" all over your C:\ drive, or there is a problem with Windows Operating System.

Recommended course of action:
Continue gaining additional FreeSpace
Defrag
Consider Uninstal - - Reinstall of various of your gaming applications… with a reboot and Defrag between uninstalling and reinstalling gamin applications, especially those that Defrag lists as "unable to defrag"
Consider a Paid Product Defragmentor Tool VOPTXP from Golden Bow Systems
(download a 30-day trial version here: http://www.vopt.com/VoptXPd.htm)
I've used VOPTXP on numerous XP systems and found that it does a much better job than Diskkeeper from Executive Software (who also licenses their program to MS Defragmenter so don't buy Diskkeeper because you already have it, kinda/sorta)
A major advantage I've noticed With VOPTXP is that it deliberately defrags the SWAP/Paging File, consolidates it into a single chunk of space and places it right up front at the beginning of the Hard Drive, for Rapid Access.
Secondarily, I've noticed that VOPTXP is apparently able to defrag many large gaming files.
For instance, my Son plays WOW, Everquest, CallofDuty2, BattleField, MedalofHonor and such, none of which were effectively defragmented by the MS native/(Diskkeeper) Defragmenter tool, and were nicely defragmented and consolidated in continguous chunks by VOPTXP.
Disclaimer: This is not an advertisement for Golden Bow Systems, I have no interest in them, I am not receiving anything from them. I don't even use them on most of the machines that I service.
Further Disclaimer: Your results and mileage may vary. No guarantee that VOPTXP will effectively defrag your gaming files, nor if it does that it will make any noticeable difference.
But since you can get the 30-day free trial, you may just as well give it a shot.

With all the above complete, if your problem persists, consider doing the non-Destructive, Non-Reformat Repair Installation as outlined in the Fred Langa article I linked previously.

Note: Langa's Non-Non, Repair is also referred to as the "Dirty Repair Installation", kinda tongue-in-cheek, but accurately describing that it leaves all the rest of the system/system settings/applications/data in place exactly like you are familiar with at the present time. It simply removes and replaces the contents of some system folders, files, registry entries and reference .cab folders. You'll have a single, fresh and non-corrupted inccidence of Windows Operating System on your machine, with no extra or duplicate files, but… you'll also have everything else you previously had installed, saved, and organized on your machine.

So why am I recommending Langa's routine over MS's or others?
Other routines may work for you, but Langa's is least likely to cause you difficulty on this still relatively full hard drive. Least likely to cause you difficulty…. that's all.

Other Recommedations for later consideration.

Best option would be a complete Reformat Separate Partition and Clean Installation of Windows XP.
But… That encounters the need for all your machine's drivers and driver updates, hardware firmware upgrades, loss of all applications/need to reinstall applications, need to save all data files/or loss of data files.

The greatest advantage of this "later cosideration" is the plan for a "Separate Partition" for Windows.
If you made a 25gb Partition exclusively for the Windows Operating System, and then later for whatever reason decided to work on or re-install Windows, you could do so without interferring with your applications, configurations, and data.

It just makes good sense to keep Windows Separate from those other elements.

So, later, when you're ready to Reformat, or ready to add an additional Hard Drive, consider creating a separate Partition of C:\ exclusively for Windows.

Thanks for keeping us posted on your progress.

Best Regards

Am about to reinstall Zonealarm, and take other recommended measures. It seems my World of Warcraft trial just ran out, so I uninstalled it and ran another defrag. Here's the log from the defrag: Volume (C:) Volume size = 112 GB Cluster size = 4 KB Used space = 87.22 GB Free space = 24.56 GB Percent free space = 21 % Volume fragmentation Total fragmentation = 2 % File fragmentation = 5 % Free space fragmentation = 0 % File fragmentation Total files = 215,154 Average file size = 498 KB Total fragmented files = 2 Total excess fragments = 688 Average fragments per file = 1.00 Pagefile fragmentation Pagefile size = 2.50 GB Total fragments = 24 Folder fragmentation Total folders = 14,918 Fragmented folders = 1 Excess folder fragments = 0 Master File Table (MFT) fragmentation Total MFT size = 266 MB MFT record count = 231,397 Percent MFT in use = 84 % Total MFT fragments = 4 ——————————————————————————– Fragments File Size Files that cannot be defragmented 653 1.13 GB \Program Files\Bethesda Softworks\Oblivion\Data\Oblivion - Textures - Compressed.bsa I'll give that other defrag program a shot after I'm done installing zonealarm. After all of this, I think what I'll do next time I go to rebuild/build a new computer is go with a 3 HDD setup… get one of those Raptor drives for C: then go with another medium sized drive for installed programs, and then one for mass storage. Sound reasonable? I think it would make it alot easier to fix any problems that could arise, and minimize damage in the event of an infection. I'll post any updated news.

21%free space. I don't even have anything to nag/complain about anymore. Good work. And yes, good plan, but a Partition for Windows, on one of two Hard drives would be fine. It's been a pleasure working with you. Hang around to learn, and help others when you can! Doug

So I ran 2 more error checks. After the first one my mouse stopped working, and I had to reboot to get it working again. After the second one, windows booted fine, but as soon as I clicked the start button explorer.exe crashed. I used taskmanager to reboot. Then explorer.exe crashed at bootup. I rebooted again and ran a SFC scan and rebooted after it was done. It was either at that boot or the next one, where explorer.exe crashed again and I got the option to send an error report. I looked at the destination of what would be included with the report and copied it down. It was from C:\DOCUME~1\ADMINI~1\LOCALS~1\TEMP\WER1.tmp.dir001\appcompat.txt. After I chose the "don't send" option explorer.exe shut down and restarted. I browsed to the temp directory to find that the mentioned path to that text file didn't exist. So I used a program called Restoration to see if it was among deleted files, and found 2 files called appcompat.txt. One was from the exact directory mentioned and the other was from some other directory and was a blank document. I restored the file to my D: directory and opened it up. Only odd thing is it doesn't contain the same info that the error report conained, and instead contains info about a java applet related to Maya software. If this is in anyway related all I can assume is that some of the files that Maya uses and has starting at bootup got corrupted and are causing problems. The following is the content of the document: {p*0z€Œc ú2$¤bÂb`,° -ÿfð`R
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^i¡ úÍøÿá|Þ”Ü|è,ý‹¢°ÁÝ!ª">ué‹ÛSëOìy#¼óçâÖqèPÿ^š Ðöãæ.üüìRCüÄ ˆ‘ÿ<(û’ï˜// Copyright © 1997-2004 Alias Systems Corp. // // The information in this file is provided for the exclusive use of the // licensees of Alias. Such users have the right to use, modify, // and incorporate this code into other products for purposes authorized // by the Alias license agreement, without fee. // // ALIAS DISCLAIMS ALL WARRA I'd like to wait to hear your opinion of this before proceeding to defrag or do anything else. EDIT: took code tags off the document contents… made the page way too wide heh.

Hi Bob,

Ahhh, you're such a kidder.
You're just worried that I won't have anything to do this Sunday afternoon if you get your machine running in top shape. Don't worry, I appreciate the thought, but I'll be OK,… really.

OK Serious now. The pattern and reappearance of problems in this machine again could be hardware.
Heat, PSU, pending HD failure.

Any chance that Heat, like weather temperature, is an issue affecting your machine right now at this momment.

How hot is it in your location.

Will you please download Everest 2.20 (free)
http://www.majorgeeks.com/download4181.html

Run Everest
Click on Computer
Click on Sensor
Highlight, copy and paste the information in the Right-hand window
(temperatures and voltages)

On another note, in your reducing of items on C:\ did you uninstalll any components of AutoDesk /Maya / Alias ?