Hangs up after some hours use
14 min read
The problems with your computer hanging/failing to shut down may be connected with you having Norton Installed on a different drive to Windows XP.
Norton generally integrates very tightly with Windows so unless you have very compelling and powerful reasons for putting it on a different drive it might be worth considering changing it, although this will entail a bit of work on your part. If you are thinking seriously about doing this then the following strategy might help.
1 Download a free anti-virus product such as AVG together with all (manual) update signatures. (Don't install it yet)
2 Download a free firewall product such as Zone Alarm, check you have the latest updated version.
3 Download the Norton uninstaller+instructions for your product. (just in case you have problems with the normal uninstall routine!)
4 Disconnect from the Internet
5 Back-up/copy all important data, settings, information, or take an "Image" (just in case of problems)
6 Now reboot and uninstall Norton (don't forget "Live Update" and any other traces of Norton.)
6 Reboot and install your anti-virus and firewall on the same drive as Windows XP (rebooting in between) apply updates you downloaded manually before going back on-line
7 Reboot and see if that's helped.
8 Consider now leaving well alone if everything is working satisfactorily or otherwise continue with:
9 Uninstalling your new anti-virus and firewall and replacing with Norton.
10 The main thing is, to ensure that, you are protected at all times by anti-virus and a firewall but not to have two versions installed at the same time (they tend to conflict and give even worse symptoms!)
It's a fair bit of work and there is no guarantee of success, so its your call as to whether or not you go ahead.
Best of luck!
Regards
paws
in an earler post you indicated that all was working well.
But now it isn't.
You write:
now that I reinstalled my computer
What do you mean by this?
for instance: Did you reinstall your XP operating system (Repair Install or format and clean install)
What problems or changes occured that prompted you to take the action of:"now that I reinstalled my computer"
Best Regards
Please Run a PCPitstop Full Test and Post the TechExpress Link to your Results.
http://www.pcpitstop.com
Perhaps then we can give you more informed recommendations.
Best Regards
Here's the link: http://www.pcpitstop.com/techexpress.asp?id=NWSHFWFYJSWSSX9C
Note that I did use Norton's unistall program before install, and that norton is not running as I speak, because it has crashed, and I haven't bothered starting it
edit: I now see that the space on C: is very low, can that have anything to do with it?
Consider "disabling" the following in MSCONFIG - StartUp(tab)
ATI Hotkey Utility ATI Technologies Inc. C:\WINDOWS\system32\Ati2evxx.exe
Office XP speech Microsoft Corporation C:\WINDOWS\system32\ctfmon.exe
SoundMax controls Analog Devices, Inc. C:\Programfiler\Analog Devices\Core\smax4pnp.exe
avgas.exe Anti-Malware Development a.s. C:\Programfiler\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
MSN Messenger Microsoft Corporation C:\Programfiler\Messenger\msmsgs.exe
ATI Technologies Inc. C:\Programfiler\ATI Technologies\ATI.ACE\CLI.EXE
Anti-Malware Development a.s. C:\Programfiler\Grisoft\AVG Anti-Spyware 7.5\guard.exe
TeamSpeak Systems M:\Teamspeak2_RC2\TeamSpeak.exe
Comment:
Disabling doesn't remove the above processes from your machine, and they remain available for you to run manually.
Unless you very frequently adjust your Sound and ATI video settings, you will probably never use these processes after setting them up.
MSN messenger can be started manually when want to you use it.
TeamSpeak can be started manually when you want to use it.
The two AVG Anti-Malware processes will be activated when you manually click on it to scan. This is an excellent product (used to be Ewido), but it consumes a huge amount of system resources and can be disabled when not in use.
I'm afraid that I'm with PAWS when it comes to your Norton/Symantec utility.
Please notice that it shows 11 processes running active from StartUp. (not to mention the Services load)
AVG AntiVirus plus Zone Alarm Firewall will keep your machine protected with much less impact on CPU/RAM resources.
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You have fairly good Internet Upload and Download, but will benefit from making the recommended changes to your Receive Buffer. (follow the detailed instructions on that page of the Pit Test to adjust size to 64240.
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make the recommended change in IE browser cache size - set it at 80mb
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You are only getting 69% of expected performance from your RADEON X700 Series.
this "could" be caused by the above mentioned "background" processes, so make those changes and test again, before addressing the RADEON X700 Series specifically.
Then you can consider updating the RADEON X700 Series - Drivers from the manufacturer's website.
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Very Important: Window XP Pro SP2 requires alot of "elbow room" when functioning. You have your windows installed on a 4 gig partition. I'd generally recommend 10 gig, since other programs are sometimes "closely associated" with Windows.
For instance: Norton/Symantec embeds itself in the OS very closely.
Even if you "install Norton/Symantec or other applications like AVG/Ewido and Office, video editing type programs on a totally separate Drives; they will insist upon placing some of their files and activities into C:\
Conclusion: You will benefit from making your C:\ partition much larger, even at the expense of losing one of your other Drive letter designations.
For instance you could do without E\: if E:\ (you have it labled "RAM) is being used as your Paging/Swap File, then it makes no sense to have it as a separate Partition unless you have a "huge" hard drive. The best way to allocate Paging/Swap File is onto a physically separate 2nd hard drive.
Why? Because when an application "calls for" SwapFile space on the Hard Drive, it is also "running" from that same Hard Drive. Therefore the I/O read/write is "competing for transmission time on the same IDE ribbon channel. This slows down the already swapped/simulated RAM, and slows down the application itself, thereby defeating the purpose of even using SwapFile.
Placing the Paging/Swap File resources on your C:\ Drive may make them more readily available than having them on E:\ unless E:\ is a physically separate Hard Drive on separate (secondary IDE) ribbon.
Your Mileage may vary.
Best Regards
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