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My Laptop is running soooooo slooooow!

8 min read

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Post #31
Hi Little Eagle,

I have news - good news.
One of my shipmates is a computer type and heard me moaning about my slow laptop.
He educated me about several things that really helped.
I've deleted a lot of files that I was reluctant to let go. I, also, did not realize the benefit of having a clean desktop and having almost all "shortcuts" on the desktop. As I made the changes, the speed of the laptop really started improving. Also, I've tried to really reduce the number of items that start up on boot-up. I've used msconfig in the RUN field to access the STARTUP tab. Now the laptop speed is nearly back to what I've come to know as normal.
Below is a copy of the log file from HJT after I've done as much of the above as I dared.
Let me know if this helps you help me. I haven't purchased anything yet. And, I now feel I have a fighting chance if I go directly online with my laptop.
This message / response is on the ship's laptop (via wireless internet connections) as I've always done during our troubleshooting.
Thanks again………….Hez


Logfile of HijackThis v1.99.1
Scan saved at 11:43:16 PM, on 7/28/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
C:\HJT\v1991\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.heaven600.com/main.html
N1 - Netscape 4: user_pref("browser.startup.homepage", "http://www.google.com/"); (C:\Program Files\Netscape\Users\boltons\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [TClockEx] C:\Program Files\TClockEx\TCLOCKEX.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zonelabs.com/bin/promotion…ctor/WebAAS.cab
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
Post #32
Click start > control panel > user accounts > change the way users log on or off > uncheck fast user switching > restart you computor.

Download, unzip and run 'RootkitRevealer' from Sysinternals:
http://www.sysinternals.com/Utilities/RootkitRevealer.html
Once the program has started, press Scan and let it run.
When the scan is done, use 'File > Save' to place the logfile in a convenient location (such as the desktop). The default filename will be 'RootkitReveal.txt'.

Save your Log File
Copy/Paste the contecnts of that logfile into your next reply

NOT touch the PC at ALL for Whatever reason/s until it has 100% completed its scan, or attempted scan in case of some error etc !

That way you should have a much simpler and clearer log file in which to pursue and evaluate.
Post #33
Hi Little Eagle, Thanks again for the information. I "unchecked fast user switching" and restarted the computer (if I may ask, what does this do? I don't expect to understand everything you suggest, but I am curious on this task). Below is the log file from "bootkitrevealer" scan. NOTE: only one thing found. HKLM\S-1-5-21-527237240-688789844-1060284298-1003\RemoteAccess\InternetProfile 6/8/2006 7:49 PM 17 bytes Data mismatch between Windows API and raw hive data.
Post #34
If you are talking about RootkitRevealer it checks for rootkit's more on it here.

fast user switching lets you switch users with out logging off of the other account.

Log looks ok, I'm not seeing anything wrong :scratch:
Post #35
Little Eagle, I'm happy w/ how things are going now! Believe it not, I've learned a lot. Considering all we've done, I really want to thank you for your patience and your technical advice. I feel we can call this case closed. I'll be in touch for my next problem. All the best to everyone on your end…. Hez
Post #36
Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

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