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#1 Griffdog

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Posted 19 June 2006 - 09:29 AM

HI, i need help cleaning my computer of anything that shouldnt be there. I have run a virus scan and did adaware and spybot. Since coming to this site i have updated adaware adn spybot and i am just going to wait for someone to look at my hijackthis log. The main reason i need help is my computer is crashing every so often. I cant tell if this is happening when i am running lots of programs or if this is just random. anyways here is my log, please help.

Logfile of HijackThis v1.97.7
Scan saved at 11:21:37 AM, on 6/19/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WUSB54Gv2.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\InfoMyCa.exe
C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\AIM95\aim.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\wuauclt.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapp...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://mymiami.muoh...al/frameset.jsp
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {08E74C67-99A6-45C7-94DA-A397A8FD8082} - C:\Program Files\Popup Manager\PopupMgr_1.0.1.5.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\My Downloads\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [EPSON Stylus Photo 825] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P22 "EPSON Stylus Photo 825" /O6 "USB001" /M "Stylus Photo 825"
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [WUSB54Gv2] C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\InvokeSvc3.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HPHUPD08] C:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Toki Toki Boom - http://download.game...nts/y/vto_x.cab
O16 - DPF: Video Poker - http://download.game...ts/y/vpt0_x.cab
O16 - DPF: Yahoo! Blackjack - http://download.game...nts/y/jt0_x.cab
O16 - DPF: Yahoo! Bridge - http://download.game...nts/y/bt1_x.cab
O16 - DPF: Yahoo! Chess - http://download.game...nts/y/ct2_x.cab
O16 - DPF: Yahoo! Dice - http://download.game...ts/y/dct4_x.cab
O16 - DPF: Yahoo! Dots - http://download.game...ts/y/dtt1_x.cab
O16 - DPF: Yahoo! Euchre - http://download.game...nts/y/et1_x.cab
O16 - DPF: Yahoo! Freecell Solitaire - http://presence.game...og/y/fs10_x.cab
O16 - DPF: Yahoo! Go Fish - http://download.game...nts/y/zt3_x.cab
O16 - DPF: Yahoo! Hearts - http://download.game...nts/y/ht1_x.cab
O16 - DPF: Yahoo! Literati - http://download.game...nts/y/tt2_x.cab
O16 - DPF: Yahoo! Poker - http://download.game...nts/y/pt1_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.game...ts/y/pote_x.cab
O16 - DPF: Yahoo! Spades - http://download.game...nts/y/st2_x.cab
O16 - DPF: Yahoo! Spelldown - http://download.game...ts/y/sdt1_x.cab
O16 - DPF: Yahoo! Towers 2.0 - http://download.game...ts/y/ywt0_x.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macr...director/sw.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.s...sa/LSSupCtl.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.micr...922/wmv9VCM.CAB
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150...ip/RdxIE601.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1150405159812
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamesp...nch/alaunch.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...sa/SymAData.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.ma...ash/swflash.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.game...aploader_v6.cab

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#2 Griffdog

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Posted 21 June 2006 - 08:31 AM

48 hour bump

#3 LDTate

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Posted 21 June 2006 - 03:44 PM

Hello and Welcome to the Forum.

Please delete any HijackThis Folders and Files you have now.Use Add/Remove Programs and remove HijackThis. What you have now is out dated.

you can get a complete installer that installs HijackThis to C:\Program Files\HijackThis, making an entry in the start menu and also providing a desktop shortcut from http://www.thespykil...es/HJTsetup.exe .

Click on the link and select Save, save it to your desktop and double click HJTsetup.exe.

Open HijackThis and select: Do a system scan and save a log file.

When the scan is finished, Click Edit> Select All> Edit> Copy> and paste its contents here [Add Reply].

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#4 Griffdog

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Posted 21 June 2006 - 04:27 PM

hmm this one isnt working for me, i installed it and when i open it i get an hour glass on my cursor for 1 second and then nothing happens, it does not load.

#5 LDTate

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Posted 21 June 2006 - 04:40 PM

Try the one in my signature below and see if that works.

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#6 Griffdog

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Posted 21 June 2006 - 04:59 PM

still nothing :( this is very discouraging because when i used the program a few days ago it worked. The one in your sig downloaded the HijackThis.exe to my desktop and when i would click on it it would ask me if i want to run the program, i click yes and nothing happens. The one in your sig doesnt even install it. should i consider a system restore or am i jumping the gun?

#7 LDTate

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Posted 21 June 2006 - 05:02 PM

Lets try this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Clear "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Clear "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.


Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)



Next:

Download the trial version of Spy Sweeper from Here

Install it using the Standard Install option. (You will be asked for your e-mail address, it is safe to give it. If you receive alerts from your firewall, allow all activities for Spy Sweeper)

If you are taken to the internet page, just close the page.

You will be prompted to check for updated definitions, please do so.
(This may take several minutes)

Click on Options > Sweep Options and check Sweep all Folders on Selected drives. Check Local Disc C. Under What to Sweep, check every box.

Click on Sweep and allow it to fully scan your system.If you are prompted to restart the computer, do so immediately. This is a necessary step to kill the infection!

When the sweep has finished, click Remove. Click Select All and then Next

From 'Results', select the Session Log tab. Click Save to File and save the log somewhere convenient.

Exit Spy Sweeper.

Empty Recycle Bin

Reboot and "copy/paste" the Results from Spy Sweeper file into this thread.
Also please describe how your computer behaves at the moment.

Also see if HJT will work now. Post a log if it does.

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Want to help others? Join the ClassRoom and learn how.

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#8 Griffdog

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Posted 21 June 2006 - 05:14 PM

whatever is wrong now wont let me open ATF-Cleaner.exe either, same thing happens, there is a little hour glass over my cursor for a second and then nothing happens.

#9 LDTate

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Posted 21 June 2006 - 05:20 PM

Restart your computer in Safe Mode.

Press F8 after the Power-On Self Test (POST) is done. If the Windows Advanced Options Menu does not appear, try restarting and then pressing F8 several times after the POST screen.
Choose the Safe Mode with networking option from the Windows Advanced Options Menu then press Enter.
This can take several miniutes to load.

Now try it.

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#10 Griffdog

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Posted 21 June 2006 - 05:37 PM

no go, the same thing happend. i am back in normal mode now because i wasnt able to access the internet in safe mode.

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#11 LDTate

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Posted 21 June 2006 - 05:42 PM

1. Click Start. 2. Point to All Programs. 3. Point to Accessories. 4. Point to System Tools. 5. Click System Restore. 6. Follow the instructions on the wizard. See if you can find a date the the PC worked.

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#12 Griffdog

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Posted 21 June 2006 - 07:16 PM

well i tried one system restore and it took me back a few days. The programs still would not work. Then i tried to go back even further however each time i tried it told me the restoration was incomplete and that no changes were made to my computer. If there is nothing else you can help with i would understand, nothing seems to be working. thanks.

#13 LDTate

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Posted 21 June 2006 - 07:19 PM

You can use windows sfc (system file checker) You'd need your XP CD to make this work.
Click Start> Run> type sfc /scannow Note the space.
(Note that there is a space between sfc and /scannow)

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#14 Griffdog

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Posted 22 June 2006 - 10:10 AM

I wont even have access to that disc for a week or so. Anyways, i appreciate your help man, i guess there is really nothing i can do at the moment. Feel free to drop this thread. Thanks again, you guys work hard and i appreciate the effort. thanks.

#15 LDTate

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Posted 22 June 2006 - 02:59 PM

Try this: 1. Click Start, point to Programs, point to Accessories, point to System Tools, click System Information, and then click System File Checker on the Tools menu. 2. Click one of the following options: Scan For Altered Files 3. Click Settings, choose the configuration you want to use in System File Checker Settings, click OK, and then click Start. If it ask for the CD, try to direct it to: C:\windows\ServicePackFiles\i386

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