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Spyware / Malware / Virus Removal

Hijack log

14 min read

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1.Click Start > Settings > Control Panel.
2.Next, open Add/Remove Programs and remove if listed:
webHancer

Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a Check in the box on the left side on these:

O4 - HKLM\..\Run: [webHancer Survey Companion] C:\Program\webHancer\Programs\whsurvey.exe

Close ALL windows and browsers except HijackThis and click "Fix checked"


Delete this folder if listed.
C:\Program\webHancer\



Reboot and "copy/paste" a new HijackThis log file into this thread.
There were no webhancer to remove in Add/remove programs. There were no listed file/catalog at the location c:\program\webhancer

Here is the new log:
Logfile of HijackThis v1.99.1
Scan saved at 14:33:57, on 2006-06-23
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\userinit.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\sstray.exe
C:\Program\AirPlus XtremeG\AirPlusCFG.exe
C:\Program\ALWILS~1\Avast4\ashDisp.exe
C:\Program\Hijack\HijackThis.exe
C:\Program\Alwil Software\Avast4\aswUpdSv.exe
C:\Program\Alwil Software\Avast4\ashServ.exe
C:\Program\ewido anti-spyware 4.0\guard.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\UAService7.exe
C:\Program\Alwil Software\Avast4\ashMaiSv.exe
C:\Program\Alwil Software\Avast4\ashWebSv.exe
C:\Program\Alwil Software\Avast4\setup\setup.ovr

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Länkar
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [RemoteControl] C:\Program\PowerDVD\PDVDServ.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [nForce Tray Options] sstray.exe /r
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [D-Link AirPlus XtremeG] C:\Program\AirPlus XtremeG\AirPlusCFG.exe
O4 - HKLM\..\Run: [avast!] C:\Program\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [Utopia Angel] "F:\Spel\Angel\Angel.exe"
O8 - Extra context menu item: E&xportera till Microsoft Excel - res://C:\Program\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: BINGOOO - {87F2CA68-5130-49A3-8E5B-73E61F67BB0B} - C:\Program\BINGOOO\BINGOOO.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\msmsgs.exe
O9 - Extra button: Trashcan - {072F3B8A-2DA2-40e2-B841-88899F240200} - C:\Program\Agnitum\OUTPOS~1.0\trash.exe (file missing) (HKCU)
O9 - Extra 'Tools' menuitem: Show Trashcan - {072F3B8A-2DA2-40e2-B841-88899F240200} - C:\Program\Agnitum\OUTPOS~1.0\trash.exe (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0990D180-4226-4530-9777-AB82315505B9} (Installer Class) - http://www.foreningssparbanken.se/betala/e…iscomsigned.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1149201934968
O16 - DPF: {785EA525-5066-495F-ADF6-3B8316515DEF} (Collapse Control) - http://mirror.worldwinner.com/games/v46/co…se/collapse.cab
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Unknown owner - C:\Program\Delade filer\InstallShield\Driver\11\Intel 32\IDriverT.exe (file missing)
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program\iPod\bin\iPodService.exe
O23 - Service: Network Monitor - Unknown owner - C:\Program\Network Monitor\netmon.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe
Good Job :thumbup:

Log looks good :D :thumbup: How is it running any issues?


You need to create a new Clean restore point.

Note: This will remove all previous Restore Points

Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Restart your computer, turn it back on.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Remove the Check Turn off System Restore.
Click Apply, and then click OK.

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Check "Hide file extensions for known file types."
Under the "Hidden files" folder, Uncheck "Show hidden files and folders."
Check "Hide protected operating system files."
Click Apply, and then click OK.





If you dont have these programs I would recommend that you get them. Spywareblaster, Spywareguard. They will add 1000's of sites to your resticted zone and block some hijacks from happening. I also have a FREE FIREWALL and FREE ANTI VIRUS if you need one.

It is critical to have both a firewall and anti virus to protect your system.

Keep your system up to date and run Adaware & Spybot, once a week works, and hopefully you will be ok from here on. Both are available below.

Safe Surfing. :D

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein
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Make sure you use proper prevention to keep from having problems occur to your computer in the future.

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http://forums.tomcoyote.org/index.php?showtopic=31418

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