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New log: I need serious help

8 min read

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Post #1
Computer is running way slow and I get a lot of unwanted pop windows and browser opens on its own with wierd stuff. Thanks for your help

Logfile of HijackThis v1.99.1
Scan saved at 3:54:12 AM, on 6/10/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\dcomcfg.exe
C:\WINDOWS\System32\atmclk.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\vptray.exe
C:\PROGRA~1\SYMANT~1\SYMANT~2\IAMAPP.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\AOL\1129840306\ee\AOLSoftware.exe
C:\WINDOWS\System32\beb14f6c.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\NISUM.EXE
C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\SymPxSvc.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\NISSERV.EXE
C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\ATRACK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Burl Lambert.D691W241\Desktop\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = prosearching.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.2020search.com/search/9884/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = prosearching.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = prosearching.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchURL = prosearching.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.2020search.com/search/9884/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = prosearching.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page_bak = prosearching.com
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: InfoDocReader Object - {295BA105-3506-4D25-B0DD-54346320BDC5} - C:\WINDOWS\System32\pmnnk.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Nothing - {686a161d-5bd1-4999-8832-6393f41e564c} - C:\WINDOWS\System32\hp100.tmp
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [vptray] C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\vptray.exe
O4 - HKLM\..\Run: [iamapp] C:\PROGRA~1\SYMANT~1\SYMANT~2\IAMAPP.EXE
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [masqform.exe] C:\Program Files\PureEdge\Viewer 6.0\masqform.exe -UpdateCurrentUser
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1129840306\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [beb14f6c.exe] C:\WINDOWS\System32\beb14f6c.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [beb14f6c.exe] C:\Documents and Settings\Burl Lambert.D691W241\Local Settings\Application Data\beb14f6c.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.viewpoint.com/MTSInstall…ner/ext360.html
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {341FF14B-00CB-49F5-A427-A164DF1D5E1F} (MALPlaybackCtrl Class) - http://musicstore.connect.com/assets/activ…ALStreaming.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/2401343aeb1ab0…ip/RdxIE601.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1131328379515
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/radio/ampx/ampx2.6.1.11_en_dl.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: C:\WINDOWS\System32\lsass.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O20 - Winlogon Notify: pmnnk - C:\WINDOWS\System32\pmnnk.dll
O20 - Winlogon Notify: winbjv32 - C:\WINDOWS\SYSTEM32\winbjv32.dll
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec Client Firewall Service (NISSERV) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\NISSERV.EXE
O23 - Service: Symantec Client Firewall Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\NISUM.EXE
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Symantec Client Firewall Proxy Service (SymPxSvc) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\SymPxSvc.exe
Post #2
Hello BNL, welcome to the forum


Please read these instructions carefully and print them out! Be sure to follow ALL instructions!

Please print out or copy these instructions\tutorials to Notepad as the internet will not be (while in Safe Mode) available to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. If there's anything that you don't understand, ask your question(s) before moving on with the fixes.



Download SmitRem.exe © noahdfear from one of these sites to your Desktop.
http://www.downloads.subratam.org/smitRem.exe
http://noahdfear.geekstogo.com/click%20cou....php?id=1"

[external image: Posted Image]


Double-click the smitRem.exe and it will extract the files to a smitRem folder on your Desktop. Don't Run Yet.

[external image: Posted Image]

Please download the trial version of ewido anti-malware 3.5. Install ewido anti-malware 3.5 and start the program from the icon on your desktop, then check for and download updates. Don't Run Yet.


Reboot to safe mode

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.


logon to your user account.
Open the smitfraud folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen. When the tool completes:

[external image: Posted Image]


Open Ewido Security Suite
  • Then please run Ewido, click on the Scanner run a full scan and let
  • it clean everything it finds.
  • Once the scan has completed, there will be a button located on the bottom
  • of the screen named
  • Click Save report
  • Save the report to your desktop
In the Control Panel click Display > Desktop > Customize desktop > Website > Uncheck "Security Info" if present.

Empty recycle bin.


Reboot

Download this file from the link to your desktop.
http://www.mvps.org/winhelp2002/DelDomains.inf

Right-click on the deldomains.inf file and select 'Install'

Once it is finished your Zones should be reset.

Note, if you use SpywareBlaster and/or IE/Spyads, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE/Spyads, run the batch file and reinstall the protection


"copy/paste" the contents of the log C:\smitfiles.txt a new HijackThis log and the Ewido log.
Also please describe how your computer behaves at the moment.
Post #3
I tried my best to follow the directions. I could not really tell if my computer was doing anything when I ran the RunThis.bat file from smitRem. Here are the new logs. I hope I'm making progress. Thanks for your help.

———————————————————
ewido anti-malware - Scan report
———————————————————

+ Created on: 11:54:26 AM, 6/10/2006
+ Report-Checksum: D51D9AC2

+ Scan result:

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Yun -> Adware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\WinHound.com -> Adware.WinHound : Error during cleaning
HKLM\SOFTWARE\WinHound.com\WinHound -> Adware.WinHound : Error during cleaning
HKLM\SOFTWARE\WinHound.com\WinHound\WinHound -> Adware.WinHound : Error during cleaning
HKLM\SOFTWARE\WinHound.com\WinHound\WinHound\License -> Adware.WinHound : Cleaned with backup
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\pnpsvc -> Adware.CoolWebSearch : Cleaned with backup
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\pnpsvc -> Adware.CoolWebSearch : Cleaned with backup
C:\Documents and Settings\Burl Lambert.D691W241\Cookies\burl [removed][1].txt -> TrackingCookie.Sextracker : Cleaned with backup
C:\Documents and Settings\Burl Lambert.D691W241\Cookies\burl lambert@sextracker[1].txt -> TrackingCookie.Sextracker : Cleaned with backup
C:\Documents and Settings\Burl Lambert.D691W241\Local Settings\Temp\win7E.tmp.exe -> Downloader.IstBar.eq : Cleaned with backup
C:\Documents and Settings\Guest\Cookies\guest@2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Guest\Cookies\[removed][2].txt -> TrackingCookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Guest\Cookies\[removed][1].txt -> TrackingCookie.Specificclick : Cleaned with backup
C:\Documents and Settings\Guest\Cookies\guest@adrevolver[3].txt -> TrackingCookie.Adrevolver : Cleaned with backup
C:\Documents and Settings\Guest\Cookies\[removed][2].txt -> TrackingCookie.Pointroll : Cleaned with backup
C:\Documents and Settings\Guest\Cookies\guest@advertising[1].txt -> TrackingCookie.Advertising : Cleaned with backup
C:\Documents and Settings\Guest\Cookies\[removed][1].txt -> TrackingCookie.Falkag : Cleaned with backup
C:\Documents and Settings\Guest\Cookies\[removed][1].txt -> TrackingCookie.Casalemedia : Cleaned with backup
C:\Documents and Settings\Guest\Cookies\guest@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned with backup
C:\Documents and Settings\Guest\Cookies\guest@bluestreak[2].txt -> TrackingCookie.Bluestreak : Cleaned with backup
C:\Documents and Settings\Guest\Cookies\guest@casalemedia[2].txt -> TrackingCookie.Casalemedia : Cleaned with backup
C:\Documents and Settings\Guest\Cookies\guest@centrport[2].txt -> TrackingCookie.Centrport : Cleaned with backup
C:\Documents and Settings\Guest\Cookies\guest@doubleclick[1].txt -> TrackingCookie.Doubleclick : Cleaned with backup
C:\Documents and Settings\Guest\Cookies\guest@edge.ru4[1].txt -> TrackingCookie.Ru4 : Cleaned with backup
C:\Documents and Settings\Guest\Cookies\guest@fastclick[1].txt -> TrackingCookie.Fastclick : Cleaned with backup
C:\Documents and Settings\Guest\Cookies\[removed][1].txt -> TrackingCookie.Overture : Cleaned with backup
C:\Documents and Settings\Guest\Cookies\guest@questionmarket[2].txt -> TrackingCookie.Questionmarket : Cleaned with backup
C:\Documents and Settings\Guest\Cookies\guest@tradedoubler[2].txt -> TrackingCookie.Tradedoubler : Cleaned with backup
C:\Documents and Settings\Guest\Cookies\guest@trafficmp[1].txt -> TrackingCookie.Trafficmp : Cleaned with backup
C:\Documents and Settings\Guest\Cookies\guest@tribalfusion[1].txt -> TrackingCookie.Tribalfusion : Cleaned with backup
C:\Documents and Settings\Guest\Cookies\guest@valueclick[1].txt -> TrackingCookie.Valueclick : Cleaned with backup
C:\Documents and Settings\Guest\Local Settings\Temporary Internet Files\Content.IE5\4BSPEZOF\fns[1].exe -> Adware.HotSearchBar : Cleaned with backup
C:\Documents and Settings\Katie\Cookies\katie@2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Katie\Cookies\katie@adrevolver[3].txt -> TrackingCookie.Adrevolver : Cleaned with backup
C:\Documents and Settings\Katie\Cookies\katie@advertising[2].txt -> TrackingCookie.Advertising : Cleaned with backup
C:\Documents and Settings\Katie\Cookies\katie@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned with backup
C:\Documents and Settings\Katie\Cookies\katie@bluestreak[2].txt -> TrackingCookie.Bluestreak : Cleaned with backup
C:\Documents and Settings\Katie\Cookies\katie@casalemedia[1].txt -> TrackingCookie.Casalemedia : Cleaned with backup
C:\Documents and Settings\Katie\Cookies\katie@doubleclick[1].txt -> TrackingCookie.Doubleclick : Cleaned with backup
C:\Documents and Settings\Katie\Cookies\katie@fastclick[2].txt -> TrackingCookie.Fastclick : Cleaned with backup
C:\Documents and Settings\Katie\Cookies\[removed][2].txt -> TrackingCookie.Fastclick : Cleaned with backup
C:\Documents and Settings\Katie\Cookies\katie@mediaplex[1].txt -> TrackingCookie.Mediaplex : Cleaned with backup
C:\Documents and Settings\Katie\Cookies\katie@msnportal.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Katie\Cookies\katie@trafficmp[1].txt -> TrackingCookie.Trafficmp : Cleaned with backup
C:\Documents and Settings\Katie\Cookies\katie@tribalfusion[1].txt -> TrackingCookie.Tribalfusion : Cleaned with backup
C:\Documents and Settings\Katie\Local Settings\Temporary Internet Files\Content.IE5\4BSPEZOF\fns[1].exe -> Adware.HotSearchBar : Cleaned with backup
C:\Documents and Settings\Neal Lambert\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\file\omfg.class-352f55f0-525656ff.class -> Downloader.OpenStream.y : Cleaned with backup
C:\Documents and Settings\Neal Lambert\Cookies\neal lambert@2o7[2].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Neal Lambert\Cookies\neal [removed][2].txt -> TrackingCookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Neal Lambert\Cookies\neal lambert@advertising[2].txt -> TrackingCookie.Advertising : Cleaned with backup
C:\Documents and Settings\Neal Lambert\Cookies\neal lambert@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned with backup
C:\Documents and Settings\Neal Lambert\Cookies\neal lambert@bluestreak[1].txt -> TrackingCookie.Bluestreak : Cleaned with backup
C:\Documents and Settings\Neal Lambert\Cookies\neal [removed]-sys[1].txt -> TrackingCookie.Serving-sys : Cleaned with backup
C:\Documents and Settings\Neal Lambert\Cookies\neal lambert@cpvfeed[1].txt -> TrackingCookie.Cpvfeed : Cleaned with backup
C:\Documents and Settings\Neal Lambert\Cookies\neal lambert@doubleclick[1].txt -> TrackingCookie.Doubleclick : Cleaned with backup
C:\Documents and Settings\Neal Lambert\Cookies\neal lambert@edge.ru4[1].txt -> TrackingCookie.Ru4 : Cleaned with backup
C:\Documents and Settings\Neal Lambert\Cookies\neal [removed][2].txt -> TrackingCookie.Hitbox : Cleaned with backup
C:\Documents and Settings\Neal Lambert\Cookies\neal [removed][2].txt -> TrackingCookie.Hitbox : Cleaned with backup
C:\Documents and Settings\Neal Lambert\Cookies\neal lambert@fastclick[1].txt -> TrackingCookie.Fastclick : Cleaned with backup
C:\Documents and Settings\Neal Lambert\Cookies\neal lambert@hitbox[1].txt -> TrackingCookie.Hitbox : Cleaned with backup
C:\Documents and Settings\Neal Lambert\Cookies\neal [removed][2].txt -> TrackingCookie.Fastclick : Cleaned with backup
C:\Documents and Settings\Neal Lambert\Cookies\neal lambert@mediaplex[1].txt -> TrackingCookie.Mediaplex : Cleaned with backup
C:\Documents and Settings\Neal Lambert\Cookies\neal lambert@questionmarket[1].txt -> TrackingCookie.Questionmarket : Cleaned with backup
C:\Documents and Settings\Neal Lambert\Cookies\neal lambert@serving-sys[2].txt -> TrackingCookie.Serving-sys : Cleaned with backup
C:\Documents and Settings\Neal Lambert\Cookies\neal [removed][2].txt -> TrackingCookie.Reliablestats : Cleaned with backup
C:\Documents and Settings\Neal Lambert\Cookies\neal lambert@tacoda[1].txt -> TrackingCookie.Tacoda : Cleaned with backup
C:\Documents and Settings\Neal Lambert\Cookies\neal lambert@trafficmp[2].txt -> TrackingCookie.Trafficmp : Cleaned with backup
C:\Documents and Settings\Neal Lambert\Cookies\neal lambert@zedo[1].txt -> TrackingCookie.Zedo : Cleaned with backup
C:\Documents and Settings\Neal Lambert\Local Settings\Temp\Cookies\neal lambert@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned with backup
C:\Documents and Settings\Neal Lambert\Local Settings\Temp\Cookies\neal lambert@bluestreak[1].txt -> TrackingCookie.Bluestreak : Cleaned with backup
C:\Documents and Settings\Neal Lambert\Local Settings\Temp\Cookies\neal lambert@burstnet[2].txt -> TrackingCookie.Burstnet : Cleaned with backup
C:\Documents and Settings\Neal Lambert\Local Settings\Temp\Cookies\neal lambert@doubleclick[2].txt -> TrackingCookie.Doubleclick : Cleaned with backup
C:\Documents and Settings\Neal Lambert\Local Settings\Temp\Cookies\neal lambert@edge.ru4[2].txt -> TrackingCookie.Ru4 : Cleaned with backup
C:\Documents and Settings\Neal Lambert\Local Settings\Temp\Cookies\neal lambert@tribalfusion[1].txt -> TrackingCookie.Tribalfusion : Cleaned with backup
C:\Documents and Settings\Neal Lambert\Local Settings\Temp\Cookies\neal [removed][2].txt -> TrackingCookie.Burstbeacon : Cleaned with backup
C:\Documents and Settings\Neal Lambert\Local Settings\Temp\mskhhe.dll -> Adware.ClientMan : Cleaned with backup
C:\Documents and Settings\Neal Lambert\Local Settings\Temp\mskpkc.dll -> Logger.Delf.dx : Cleaned with backup
C:\Documents and Settings\Neal Lambert\Local Settings\Temp\msnkmi.dll -> Adware.ClientMan : Cleaned with backup
C:\Documents and Settings\Neal Lambert\Local Settings\Temp\WinWildApp.exe -> Adware.WinFetcher : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\377BB67E-81DD-48A1-B411-3B6C5A\BF28B115-6D1B-4124-97D9-B882A9 -> Adware.Altnet : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\856338EC-E4EE-4314-84CB-896B12\8A168D9C-CF26-4C47-BB11-C667CA -> Adware.Gator : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\856338EC-E4EE-4314-84CB-896B12\C947473D-46DE-442F-A7D3-FA64F3 -> Adware.Gator : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\8D8B75C9-499C-4797-B96C-AE6175\8D5AF01A-AE61-4A37-A4C5-B1EA5B -> Adware.NewDotNet : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\91912616-1EF4-4905-9648-381881\EA726661-09AC-43E3-8551-612543 -> Adware.WinAD : Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\EE54E0C2-3224-4584-8321-B8BC50\D47DA464-B36A-4ECB-B25E-2B3BB9 -> Adware.HotSearchBar : Cleaned with backup
C:\Program Files\NoAdware4\noadwareutils.dll -> Adware.WebRebates : Cleaned with backup
C:\WINDOWS\Downloaded Program Files\CONFLICT.1\file.exe -> Trojan.Dialer.bh : Cleaned with backup
C:\WINDOWS\Downloaded Program Files\CONFLICT.2\file.exe -> Trojan.Dialer.bh : Cleaned with backup
C:\WINDOWS\Downloaded Program Files\CONFLICT.3\file.exe -> Trojan.Dialer.bh : Cleaned with backup
C:\WINDOWS\Downloaded Program Files\CONFLICT.4\file.exe -> Trojan.Dialer.bh : Cleaned with backup
C:\WINDOWS\Downloaded Program Files\CONFLICT.5\file.exe -> Trojan.Dialer.bh : Cleaned with backup
C:\WINDOWS\Downloaded Program Files\CONFLICT.6\file.exe -> Trojan.Dialer.bh : Cleaned with backup
C:\WINDOWS\Downloaded Program Files\file.exe -> Trojan.Dialer.bh : Cleaned with backup
C:\WINDOWS\Downloaded Program Files\on-line.exe -> Trojan.Dialer.by : Cleaned with backup
C:\WINDOWS\standard.exe -> Adware.WinFetcher : Cleaned with backup
C:\WINDOWS\SYSTEM32\iezset.exe -> Adware.EZula : Cleaned with backup
C:\WINDOWS\SYSTEM32\mscjjn.dll -> Adware.180Solutions : Cleaned with backup
C:\WINDOWS\SYSTEM32\msddlc.dll -> Dropper.Siboco.d : Cleaned with backup
C:\WINDOWS\SYSTEM32\msiaih.dll -> Adware.Ipend : Cleaned with backup
C:\WINDOWS\SYSTEM32\msjpok.dll -> Dropper.Siboco.d : Cleaned with backup
C:\WINDOWS\SYSTEM32\mskplb.dll -> Adware.Ipend : Cleaned with backup
C:\WINDOWS\SYSTEM32\zippy.dll -> Adware.HotSearchBar : Cleaned with backup


::Report End

Logfile of HijackThis v1.99.1
Scan saved at 12:08:26 PM, on 6/10/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\NISUM.EXE
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\SymPxSvc.exe
C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\NISSERV.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\dcomcfg.exe
C:\WINDOWS\System32\atmclk.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\vptray.exe
C:\PROGRA~1\SYMANT~1\SYMANT~2\IAMAPP.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\ATRACK.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\AOL\1129840306\ee\AOLSoftware.exe
C:\WINDOWS\System32\beb14f6c.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Documents and Settings\Burl Lambert.D691W241\Desktop\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = prosearching.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.2020search.com/search/9884/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = prosearching.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = prosearching.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchURL = prosearching.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.2020search.com/search/9884/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = prosearching.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page_bak = prosearching.com
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: InfoDocReader Object - {295BA105-3506-4D25-B0DD-54346320BDC5} - C:\WINDOWS\System32\pmnnk.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Nothing - {686a161d-5bd1-4999-8832-6393f41e564c} - C:\WINDOWS\System32\hp100.tmp
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [vptray] C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\vptray.exe
O4 - HKLM\..\Run: [iamapp] C:\PROGRA~1\SYMANT~1\SYMANT~2\IAMAPP.EXE
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [masqform.exe] C:\Program Files\PureEdge\Viewer 6.0\masqform.exe -UpdateCurrentUser
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1129840306\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [beb14f6c.exe] C:\WINDOWS\System32\beb14f6c.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [beb14f6c.exe] C:\Documents and Settings\Burl Lambert.D691W241\Local Settings\Application Data\beb14f6c.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.viewpoint.com/MTSInstall…ner/ext360.html
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {341FF14B-00CB-49F5-A427-A164DF1D5E1F} (MALPlaybackCtrl Class) - http://musicstore.connect.com/assets/activ…ALStreaming.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/2401343aeb1ab0…ip/RdxIE601.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1131328379515
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/radio/ampx/ampx2.6.1.11_en_dl.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: C:\WINDOWS\System32\lsass.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O20 - Winlogon Notify: pmnnk - C:\WINDOWS\System32\pmnnk.dll
O20 - Winlogon Notify: winbjv32 - C:\WINDOWS\SYSTEM32\winbjv32.dll
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec Client Firewall Service (NISSERV) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\NISSERV.EXE
O23 - Service: Symantec Client Firewall Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\NISUM.EXE
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Symantec Client Firewall Proxy Service (SymPxSvc) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\SymPxSvc.exe
Post #4
Lets try this one.

Only for Windows XP and Windows 2000


Download SmitfraudFix (by S!Ri) to your Desktop.
http://siri.urz.free.fr/Fix/SmitfraudFix.zip
Extract all the files to your Destop. A folder named SmitfraudFix will be created on your Desktop.

[external image: Posted Image]

______________________________

Please download the trial version of Ewido anti-malware 3.5 from here:
http://www.ewido.net/en/download/
  • Install Ewido anti-malware.
  • When installing, under Additional Options uncheck Install background guard and Install scan via context menu.
  • When you run Ewido for the first time, you could get a warning "Database could not be found!". Click Ok.
  • The program will prompt you to update. Click the Ok button.
  • The program will now go to the main screen.
You will need to update Ewido to the latest definition files.
  • On the left-hand side of the main screen click the Update Button.
  • Click on Start.
The update will start and a progress bar will show the updates being installed.
Once finished updating, close Ewido. Don't Run It Yet.

If you are having problems with the updater, you can use this link to manually update ewido.
Ewido manual updates. Make sure to close Ewido before installing the update.
______________________________

Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #1 - Search by typing 1 and press Enter

[external image: Posted Image]

This program will scan large amounts of files on your computer for known patterns so please be patient while it works. It will create a file named:
c:\rapport.txt


IMPORTANT: Do NOT run any other options until you are asked to do so!

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.

Please post:
C:\rapport.txt
Post #5
I downloaded the smitfraudfix but never got a new window after double-clicking smitfraudfix.cmd Am I doing something wrong?
Post #6
Make sure you remove the first one I had you download. It might be listed in Add/Remove Programs. Matter of fact remove all Smitfraud items you have. Now try it again.
Post #7
I deleted all the smitRem and SmitfraudFix files and tried it again. Still, it doesn't seem like anything is happening when I double-click the SmitfraudFix.cmd
Post #8
OK. Lets do this then:

Please do not delete anything unless instructed to.


Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
This program is for XP and Windows 2000 only
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.


Next:

Download the trial version of Spy Sweeper from Here

Install it using the Standard Install option. (You will be asked for your e-mail address, it is safe to give it. If you receive alerts from your firewall, allow all activities for Spy Sweeper)

If you are taken to the internet page, just close the page.

You will be prompted to check for updated definitions, please do so.
(This may take several minutes)

Click on Options > Sweep Options and check Sweep all Folders on Selected drives. Check Local Disc C. Under What to Sweep, check every box.

Click on Sweep and allow it to fully scan your system.If you are prompted to restart the computer, do so immediately. This is a necessary step to kill the infection!

When the sweep has finished, click Remove. Click Select All and then Next

From 'Results', select the Session Log tab. Click Save to File and save the log somewhere convenient.

Exit Spy Sweeper.

Empty Recycle Bin

Reboot and "copy/paste" a new HJT log as well as the Results from Spy Sweeper file into this thread.
Also please describe how your computer behaves at the moment.
Post #9
Now I don't get the about:blank screen when I open up my browser, however I did get a pop warning called System Integrety Scan Wizard. Also, after running SpySweeper I was unable to open up my recycle bin and empty it, but I may not have let everything running finish. I'm not sure. It still seems to be slow. Also, while SpySweeper was running I got two pop ups. One was two windows trying to open called UL Window Seek and UL Window URL. One opened and said it was search control project. Here are my logs:

********
12:56 PM: | Start of Session, Saturday, June 10, 2006 |
12:56 PM: Spy Sweeper started
12:56 PM: Sweep initiated using definitions version 696
12:56 PM: Found Trojan Horse: trojan-downloader-zlob
12:56 PM: HKLM\software\microsoft\windows\currentversion\policies\explorer\run\ || kernel32.dll (ID = 1052560)
12:56 PM: atmclk.exe (ID = 1052560)
12:56 PM: Found Adware: virtumonde
12:56 PM: HKCR\clsid\{295ba105-3506-4d25-b0dd-54346320bdc5}\inprocserver32\ (2 subtraces) (ID = 1232672)
12:56 PM: pmnnk.dll (ID = 1232672)
12:56 PM: Starting Memory Sweep
12:57 PM: Detected running threat: C:\WINDOWS\SYSTEM32\pmnnk.dll (ID = 394)
1:04 PM: Memory Sweep Complete, Elapsed Time: 00:08:20
1:04 PM: Starting Registry Sweep
1:04 PM: Found Adware: blazefind
1:04 PM: HKLM\software\microsoft\windows\ || infamous (ID = 104517)
1:04 PM: Found Adware: cws_pnpsvc
1:04 PM: HKLM\system\currentcontrolset\services\eventlog\application\pnpsvc\ (2 subtraces) (ID = 123428)
1:04 PM: HKLM\system\currentcontrolset\services\pnpsvc\ (13 subtraces) (ID = 123429)
1:04 PM: Found Adware: prosearching hijack
1:04 PM: HKLM\software\microsoft\internet explorer\main\ || search page (ID = 134068)
1:04 PM: Found Adware: psguard\winhound fakealert
1:04 PM: HKLM\software\microsoft\windows\currentversion\uninstall\internet update\ (2 subtraces) (ID = 136964)
1:05 PM: Found Adware: security2k hijacker
1:05 PM: HKLM\software\microsoft\windows\currentversion\explorer\browser helper objecta\ (2 subtraces) (ID = 735573)
1:05 PM: HKLM\software\microsoft\windows\currentversion\policies\explorer\run\ || kernel32.dll (ID = 796421)
1:05 PM: Found Trojan Horse: trojan agent winlogonhook
1:05 PM: HKLM\software\microsoft\mssmgr\ (14 subtraces) (ID = 937101)
1:05 PM: Found Adware: 2020search hijack
1:05 PM: HKLM\software\microsoft\internet explorer\main\ || search bar (ID = 1192309)
1:05 PM: HKLM\software\microsoft\internet explorer\search\ || searchassistant (ID = 1192312)
1:05 PM: HKCR\infodocreader.infodocreader\ (5 subtraces) (ID = 1232619)
1:05 PM: HKCR\infodocreader.infodocreader.1\ (3 subtraces) (ID = 1232625)
1:05 PM: HKCR\clsid\{295ba105-3506-4d25-b0dd-54346320bdc5}\ (12 subtraces) (ID = 1232629)
1:05 PM: HKLM\software\classes\infodocreader.infodocreader\ (5 subtraces) (ID = 1232642)
1:05 PM: HKLM\software\classes\infodocreader.infodocreader.1\ (3 subtraces) (ID = 1232648)
1:05 PM: HKLM\software\classes\clsid\{295ba105-3506-4d25-b0dd-54346320bdc5}\ (12 subtraces) (ID = 1232652)
1:05 PM: HKLM\software\microsoft\windows\currentversion\explorer\browser helper objects\{295ba105-3506-4d25-b0dd-54346320bdc5}\ (ID = 1232665)
1:05 PM: Found Adware: prosearch.com hijack
1:05 PM: HKLM\software\microsoft\internet explorer\main\ || default_search_url (ID = 1250783)
1:05 PM: HKLM\software\microsoft\internet explorer\main\ || local page (ID = 1250784)
1:05 PM: HKLM\software\microsoft\internet explorer\main\ || start page (ID = 1250785)
1:05 PM: HKLM\software\microsoft\internet explorer\main\ || search page_bak (ID = 1250789)
1:05 PM: HKLM\software\microsoft\internet explorer\main\ || searchurl (ID = 1250790)
1:05 PM: HKLM\software\microsoft\internet explorer\main\ || start page_bak (ID = 1250791)
1:05 PM: Found Adware: spyware soft stop fakealert
1:05 PM: HKLM\software\microsoft\windows\currentversion\explorer\sharedtaskscheduler\ || {5aaf6542-f4ba-4df4-873d-4902ecbe794c} (ID = 1391008)
1:05 PM: Found Adware: popuper
1:05 PM: HKLM\software\microsoft\windows\currentversion\policies\explorer\run\ || dcomcfg.exe (ID = 1497181)
1:05 PM: Found Adware: zippy-lookup
1:05 PM: HKU\WRSS_Profile_S-1-5-21-2671886697-3193749939-1414110769-501\software\_zippy\ (18 subtraces) (ID = 646226)
1:05 PM: HKU\WRSS_Profile_S-1-5-21-2671886697-3193749939-1414110769-1013\software\_zippy\ (18 subtraces) (ID = 646226)
1:05 PM: Found Adware: commonname
1:05 PM: HKU\WRSS_Profile_S-1-5-21-2671886697-3193749939-1414110769-1010\software\internet keyword\ (ID = 106883)
1:05 PM: Found Adware: cws-aboutblank
1:05 PM: HKU\WRSS_Profile_S-1-5-21-2671886697-3193749939-1414110769-1010\software\microsoft\internet explorer\main\ || search page_bak (ID = 115925)
1:05 PM: Found Adware: cws_yun
1:05 PM: HKU\WRSS_Profile_S-1-5-21-2671886697-3193749939-1414110769-1010\software\microsoft\windows\currentversion\yun\ (1 subtraces) (ID = 124513)
1:05 PM: Found Adware: lopdotcom
1:05 PM: HKU\WRSS_Profile_S-1-5-21-2671886697-3193749939-1414110769-1010\software\microsoft\windows\currentversion\run\ || aida (ID = 130496)
1:05 PM: HKU\WRSS_Profile_S-1-5-21-2671886697-3193749939-1414110769-1010\software\microsoft\internet explorer\main\ || search page (ID = 134071)
1:05 PM: HKU\WRSS_Profile_S-1-5-21-2671886697-3193749939-1414110769-1010\software\internet keyword\ (ID = 484608)
1:05 PM: Found Adware: sidesearch
1:05 PM: HKU\WRSS_Profile_S-1-5-21-2671886697-3193749939-1414110769-1010\software\microsoft\internet explorer\extensions\cmdmapping\ || {000007c6-17df-4438-92a4-de5537471ba3} (ID = 530423)
1:05 PM: HKU\WRSS_Profile_S-1-5-21-2671886697-3193749939-1414110769-1010\software\_zippy\ (2401 subtraces) (ID = 646226)
1:05 PM: HKU\WRSS_Profile_S-1-5-21-2671886697-3193749939-1414110769-1010\software\microsoft\internet explorer\main\ || search page_bak (ID = 774883)
1:05 PM: HKU\WRSS_Profile_S-1-5-21-2671886697-3193749939-1414110769-1010\software\microsoft\internet explorer\main\ || search bar (ID = 1192307)
1:05 PM: HKU\WRSS_Profile_S-1-5-21-2671886697-3193749939-1414110769-1010\software\microsoft\internet explorer\search\ || searchassistant (ID = 1192311)
1:05 PM: HKU\WRSS_Profile_S-1-5-21-2671886697-3193749939-1414110769-1010\software\microsoft\internet explorer\main\ || default_search_url (ID = 1339808)
1:05 PM: HKU\WRSS_Profile_S-1-5-21-2671886697-3193749939-1414110769-1010\software\microsoft\internet explorer\main\ || searchurl (ID = 1339809)
1:05 PM: HKU\WRSS_Profile_S-1-5-21-2671886697-3193749939-1414110769-1010\software\microsoft\internet explorer\main\ || start page_bak (ID = 1339810)
1:05 PM: HKU\WRSS_Profile_S-1-5-21-2671886697-3193749939-1414110769-1010\software\microsoft\internet explorer\main\ || local page (ID = 1339811)
1:05 PM: Found Adware: clientman
1:05 PM: HKU\WRSS_Profile_S-1-5-21-2671886697-3193749939-1414110769-1009\software\ipend\ (8 subtraces) (ID = 105893)
1:05 PM: Found Adware: find4u hijack
1:05 PM: HKU\WRSS_Profile_S-1-5-21-2671886697-3193749939-1414110769-1009\software\microsoft\internet explorer\searchurl\ (ID = 117211)
1:05 PM: Found Adware: 180search assistant/zango
1:05 PM: HKU\WRSS_Profile_S-1-5-21-2671886697-3193749939-1414110769-1009\software\180solutions\ (10 subtraces) (ID = 135617)
1:05 PM: Found Adware: surfsidekick
1:05 PM: HKU\WRSS_Profile_S-1-5-21-2671886697-3193749939-1414110769-1009\software\surfsidekick2\ (3 subtraces) (ID = 143410)
1:05 PM: HKU\WRSS_Profile_S-1-5-21-2671886697-3193749939-1414110769-1009\software\microsoft\internet explorer\extensions\cmdmapping\ || {000007c6-17df-4438-92a4-de5537471ba3} (ID = 530423)
1:05 PM: HKU\WRSS_Profile_S-1-5-21-2671886697-3193749939-1414110769-1009\software\_zippy\ (4 subtraces) (ID = 646226)
1:05 PM: Registry Sweep Complete, Elapsed Time:00:00:41
1:05 PM: Starting Cookie Sweep
1:05 PM: Found Spy Cookie: adknowledge cookie
1:05 PM: guest@adknowledge[2].txt (ID = 2072)
1:05 PM: Found Spy Cookie: adrevolver cookie
1:05 PM: guest@adrevolver[1].txt (ID = 2088)
1:05 PM: Found Spy Cookie: adserver cookie
1:05 PM: guest@adserver[2].txt (ID = 2141)
1:05 PM: Found Spy Cookie: belnk cookie
1:05 PM: [removed][2].txt (ID = 2293)
1:05 PM: Found Spy Cookie: atwola cookie
1:05 PM: guest@atwola[2].txt (ID = 2255)
1:05 PM: Found Spy Cookie: banner cookie
1:05 PM: guest@banner[1].txt (ID = 2276)
1:05 PM: guest@belnk[1].txt (ID = 2292)
1:05 PM: [removed][1].txt (ID = 2293)
1:05 PM: Found Spy Cookie: realmedia cookie
1:05 PM: guest@realmedia[2].txt (ID = 3235)
1:05 PM: katie@adrevolver[1].txt (ID = 2088)
1:05 PM: katie@atwola[1].txt (ID = 2255)
1:05 PM: katie@banner[1].txt (ID = 2276)
1:05 PM: katie@realmedia[1].txt (ID = 3235)
1:05 PM: neal lambert@atwola[1].txt (ID = 2255)
1:05 PM: Found Spy Cookie: cassava cookie
1:05 PM: neal lambert@cassava[1].txt (ID = 2362)
1:05 PM: Found Spy Cookie: pesttrap cookie
1:05 PM: neal [removed][1].txt (ID = 6462)
1:05 PM: Found Spy Cookie: 2o7.net cookie
1:05 PM: amie lambert@2o7[1].txt (ID = 1957)
1:05 PM: Found Spy Cookie: about cookie
1:05 PM: amie lambert@about[1].txt (ID = 2037)
1:05 PM: Found Spy Cookie: yieldmanager cookie
1:05 PM: amie [removed][2].txt (ID = 3751)
1:05 PM: Found Spy Cookie: advertising cookie
1:05 PM: amie lambert@advertising[2].txt (ID = 2175)
1:05 PM: Found Spy Cookie: atlas dmt cookie
1:05 PM: amie lambert@atdmt[1].txt (ID = 2253)
1:05 PM: amie lambert@atwola[1].txt (ID = 2255)
1:05 PM: Found Spy Cookie: bizrate cookie
1:05 PM: amie lambert@bizrate[1].txt (ID = 2308)
1:05 PM: Found Spy Cookie: centrport net cookie
1:05 PM: amie lambert@centrport[1].txt (ID = 2374)
1:05 PM: Found Spy Cookie: hitslink cookie
1:05 PM: amie [removed][1].txt (ID = 2790)
1:05 PM: Found Spy Cookie: coremetrics cookie
1:05 PM: amie [removed][1].txt (ID = 2472)
1:05 PM: amie lambert@edfinancial.122.2o7[1].txt (ID = 1958)
1:05 PM: Found Spy Cookie: ru4 cookie
1:05 PM: amie lambert@edge.ru4[1].txt (ID = 3269)
1:05 PM: Found Spy Cookie: touchclarity cookie
1:05 PM: amie [removed][1].txt (ID = 3566)
1:05 PM: Found Spy Cookie: domainsponsor cookie
1:05 PM: amie [removed][1].txt (ID = 2535)
1:05 PM: Found Spy Cookie: malwarewipe cookie
1:05 PM: amie lambert@malwarewipe[1].txt (ID = 6467)
1:05 PM: Found Spy Cookie: nextag cookie
1:05 PM: amie lambert@nextag[2].txt (ID = 5014)
1:05 PM: Found Spy Cookie: overture cookie
1:05 PM: amie lambert@overture[2].txt (ID = 3105)
1:05 PM: Found Spy Cookie: qsrch cookie
1:05 PM: amie lambert@qsrch[1].txt (ID = 3215)
1:05 PM: Found Spy Cookie: questionmarket cookie
1:05 PM: amie lambert@questionmarket[1].txt (ID = 3217)
1:05 PM: amie lambert@realmedia[2].txt (ID = 3235)
1:05 PM: Found Spy Cookie: statcounter cookie
1:05 PM: amie lambert@statcounter[1].txt (ID = 3447)
1:05 PM: Found Spy Cookie: webtrendslive cookie
1:05 PM: amie [removed][2].txt (ID = 3667)
1:05 PM: amie [removed][1].txt (ID = 2472)
1:05 PM: Found Spy Cookie: trafficmp cookie
1:05 PM: amie lambert@trafficmp[1].txt (ID = 3581)
1:05 PM: amie [removed][1].txt (ID = 2038)
1:05 PM: Cookie Sweep Complete, Elapsed Time: 00:00:05
1:05 PM: Starting File Sweep
1:05 PM: Found Adware: internetoptimizer
1:05 PM: c:\windows\stwsi (ID = -2147480829)
1:05 PM: Found Adware: winhound
1:05 PM: c:\documents and settings\amie lambert\application data\winhound.com (11 subtraces) (ID = -2147462035)
1:05 PM: Found Adware: spyware quake
1:05 PM: c:\program files\spywarequake.com (3 subtraces) (ID = -2147450807)
1:06 PM: c:\documents and settings\amie lambert\start menu\programs\spywarequake.com (3 subtraces) (ID = -2147450457)
1:06 PM: c:\windows\system32\cache32_zippy (1 subtraces) (ID = -2147479977)
1:09 PM: Found Trojan Horse: trojan-downloader-aux
1:09 PM: win589.tmp.exe (ID = 301189)
1:10 PM: spyware-quake.exe (ID = 305008)
1:15 PM: sskknwrd.dll (ID = 77733)
1:17 PM: pnpsvc.inf (ID = 56731)
1:19 PM: Found Adware: wildmedia
1:19 PM: update_1.exe (ID = 88868)
1:24 PM: update.exe (ID = 88736)
1:28 PM: srvhdl[1].exe (ID = 301189)
1:29 PM: l[1].exe (ID = 291885)
1:30 PM: inetkw.exe (ID = 53792)
1:31 PM: msedah.dll (ID = 52973)
1:33 PM: Found Adware: directrevenue-abetterinternet
1:33 PM: bi.inf (ID = 83178)
1:35 PM: spywarequake.com 2.1.lnk (ID = 288511)
1:35 PM: spywarequake.com.lnk (ID = 288512)
1:35 PM: spywarequake.com 2.1.lnk (ID = 288511)
1:35 PM: spywarequake.com 2.1.lnk (ID = 288511)
1:35 PM: uninstall spywarequake.com 2.1.lnk (ID = 288513)
1:36 PM: Found Adware: keenvalue/perfectnav
1:36 PM: remove.exe (ID = 64959)
1:48 PM: Found Adware: coolwebsearch (cws)
1:48 PM: winres.dll (ID = 282896)
1:49 PM: Found Adware: tvmedia
1:49 PM: tvmupdater.exe (ID = 81767)
1:49 PM: Found Adware: xpehbam dialer
1:49 PM: seksdialer.exe (ID = 90847)
1:50 PM: Found Adware: exact cashback/bargain buddy
1:50 PM: setup.inf (ID = 50868)
1:50 PM: biini.inf (ID = 83199)
1:50 PM: Warning: Unhandled Archive Type
1:50 PM: Warning: Invalid Stream
1:51 PM: spywarequake.com 2.1.lnk (ID = 305008)
1:51 PM: spywarequake.com.lnk (ID = 305008)
1:51 PM: spywarequake.com 2.1.lnk (ID = 305008)
1:51 PM: spywarequake.com 2.1.lnk (ID = 305008)
1:51 PM: File Sweep Complete, Elapsed Time: 00:45:41
1:51 PM: Full Sweep has completed. Elapsed time 00:55:01
1:51 PM: Traces Found: 2681
1:52 PM: Removal process initiated
1:52 PM: Quarantining All Traces: 180search assistant/zango
1:52 PM: Quarantining All Traces: cws-aboutblank
1:52 PM: Quarantining All Traces: directrevenue-abetterinternet
1:52 PM: Quarantining All Traces: lopdotcom
1:52 PM: Quarantining All Traces: popuper
1:52 PM: Quarantining All Traces: psguard\winhound fakealert
1:52 PM: Quarantining All Traces: security2k hijacker
1:52 PM: security2k hijacker is in use. It will be removed on reboot.
1:52 PM: HKLM: software\microsoft\windows\currentversion\explorer\browser helper objecta\ is in use. It will be removed on reboot.
1:52 PM: Quarantining All Traces: trojan-downloader-zlob
1:52 PM: trojan-downloader-zlob is in use. It will be removed on reboot.
1:52 PM: atmclk.exe is in use. It will be removed on reboot.
1:52 PM: Quarantining All Traces: virtumonde
1:52 PM: virtumonde is in use. It will be removed on reboot.
1:52 PM: pmnnk.dll is in use. It will be removed on reboot.
1:52 PM: C:\WINDOWS\SYSTEM32\pmnnk.dll is in use. It will be removed on reboot.
1:52 PM: Quarantining All Traces: wildmedia
1:52 PM: Quarantining All Traces: blazefind
1:52 PM: Quarantining All Traces: coolwebsearch (cws)
1:52 PM: Quarantining All Traces: cws_pnpsvc
1:52 PM: Quarantining All Traces: internetoptimizer
1:52 PM: Quarantining All Traces: sidesearch
1:52 PM: Quarantining All Traces: spyware soft stop fakealert
1:52 PM: Quarantining All Traces: surfsidekick
1:52 PM: Quarantining All Traces: trojan agent winlogonhook
1:52 PM: Quarantining All Traces: trojan-downloader-aux
1:52 PM: Quarantining All Traces: 2020search hijack
1:52 PM: Quarantining All Traces: clientman
1:52 PM: Quarantining All Traces: commonname
1:52 PM: Quarantining All Traces: cws_yun
1:52 PM: Quarantining All Traces: exact cashback/bargain buddy
1:52 PM: Quarantining All Traces: find4u hijack
1:52 PM: Quarantining All Traces: keenvalue/perfectnav
1:52 PM: Quarantining All Traces: prosearch.com hijack
1:52 PM: Quarantining All Traces: prosearching hijack
1:52 PM: Quarantining All Traces: spyware quake
1:53 PM: spyware quake is in use. It will be removed on reboot.
1:53 PM: spywarequake.com 2.1.lnk is in use. It will be removed on reboot.
1:53 PM: spywarequake.com.lnk is in use. It will be removed on reboot.
1:53 PM: spywarequake.com 2.1.lnk is in use. It will be removed on reboot.
1:53 PM: Quarantining All Traces: tvmedia
1:53 PM: Quarantining All Traces: winhound
1:53 PM: Quarantining All Traces: xpehbam dialer
1:53 PM: Quarantining All Traces: zippy-lookup
1:53 PM: Quarantining All Traces: 2o7.net cookie
1:53 PM: Quarantining All Traces: about cookie
1:53 PM: Quarantining All Traces: adknowledge cookie
1:53 PM: Quarantining All Traces: adrevolver cookie
1:53 PM: Quarantining All Traces: adserver cookie
1:53 PM: Quarantining All Traces: advertising cookie
1:53 PM: Quarantining All Traces: atlas dmt cookie
1:53 PM: Quarantining All Traces: atwola cookie
1:53 PM: Quarantining All Traces: banner cookie
1:53 PM: Quarantining All Traces: belnk cookie
1:53 PM: Quarantining All Traces: bizrate cookie
1:53 PM: Quarantining All Traces: cassava cookie
1:53 PM: Quarantining All Traces: centrport net cookie
1:53 PM: Quarantining All Traces: coremetrics cookie
1:53 PM: Quarantining All Traces: domainsponsor cookie
1:53 PM: Quarantining All Traces: hitslink cookie
1:53 PM: Quarantining All Traces: malwarewipe cookie
1:53 PM: Quarantining All Traces: nextag cookie
1:53 PM: Quarantining All Traces: overture cookie
1:53 PM: Quarantining All Traces: pesttrap cookie
1:53 PM: Quarantining All Traces: qsrch cookie
1:53 PM: Quarantining All Traces: questionmarket cookie
1:53 PM: Quarantining All Traces: realmedia cookie
1:53 PM: Quarantining All Traces: ru4 cookie
1:53 PM: Quarantining All Traces: statcounter cookie
1:53 PM: Quarantining All Traces: touchclarity cookie
1:53 PM: Quarantining All Traces: trafficmp cookie
1:53 PM: Quarantining All Traces: webtrendslive cookie
1:53 PM: Quarantining All Traces: yieldmanager cookie
1:56 PM: Removal process completed. Elapsed time 00:04:31
********
12:54 PM: | Start of Session, Saturday, June 10, 2006 |
12:54 PM: Spy Sweeper started
12:55 PM: Your spyware definitions have been updated.
12:56 PM: | End of Session, Saturday, June 10, 2006 |


Logfile of HijackThis v1.99.1
Scan saved at 2:11:00 PM, on 6/10/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\NISUM.EXE
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\SymPxSvc.exe
C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\NISSERV.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\vptray.exe
C:\PROGRA~1\SYMANT~1\SYMANT~2\IAMAPP.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Common Files\AOL\1129840306\ee\AOLSoftware.exe
C:\WINDOWS\System32\beb14f6c.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\ATRACK.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\Documents and Settings\Burl Lambert.D691W241\Desktop\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {295BA105-3506-4D25-B0DD-54346320BDC5} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Nothing - {686a161d-5bd1-4999-8832-6393f41e564c} - C:\WINDOWS\System32\hp100.tmp
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [vptray] C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\vptray.exe
O4 - HKLM\..\Run: [iamapp] C:\PROGRA~1\SYMANT~1\SYMANT~2\IAMAPP.EXE
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [masqform.exe] C:\Program Files\PureEdge\Viewer 6.0\masqform.exe -UpdateCurrentUser
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1129840306\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [beb14f6c.exe] C:\WINDOWS\System32\beb14f6c.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [beb14f6c.exe] C:\Documents and Settings\Burl Lambert.D691W241\Local Settings\Application Data\beb14f6c.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.viewpoint.com/MTSInstall…ner/ext360.html
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {341FF14B-00CB-49F5-A427-A164DF1D5E1F} (MALPlaybackCtrl Class) - http://musicstore.connect.com/assets/activ…ALStreaming.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/2401343aeb1ab0…ip/RdxIE601.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1131328379515
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/radio/ampx/ampx2.6.1.11_en_dl.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: C:\WINDOWS\System32\lsass.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O20 - Winlogon Notify: pmnnk - C:\WINDOWS\System32\pmnnk.dll (file missing)
O20 - Winlogon Notify: winbjv32 - winbjv32.dll (file missing)
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec Client Firewall Service (NISSERV) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\NISSERV.EXE
O23 - Service: Symantec Client Firewall Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\NISUM.EXE
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Client Firewall Proxy Service (SymPxSvc) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\SymPxSvc.exe
Post #10
I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Clear "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Clear "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.


1.Click Start > Settings > Control Panel.
2.Next, open Add/Remove Programs and remove if listed:
Viewpoint
Viewpoint Manager



Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a Check in the box on the left side on these:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway

R3 - Default URLSearchHook is missing

O2 - BHO: (no name) - {295BA105-3506-4D25-B0DD-54346320BDC5} - (no file)

O2 - BHO: Nothing - {686a161d-5bd1-4999-8832-6393f41e564c} - C:\WINDOWS\System32\hp100.tmp

O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

O4 - HKLM\..\Run: [beb14f6c.exe] C:\WINDOWS\System32\beb14f6c.exe

O4 - HKCU\..\Run: [beb14f6c.exe] C:\Documents and Settings\Burl Lambert.D691W241\Local Settings\Application Data\beb14f6c.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.viewpoint.com/MTSInstall…ner/ext360.html

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/2401343aeb1ab0…ip/RdxIE601.cab

O20 - Winlogon Notify: pmnnk - C:\WINDOWS\System32\pmnnk.dll (file missing)

O20 - Winlogon Notify: winbjv32 - winbjv32.dll (file missing)

Close ALL windows and browsers except HijackThis and click "Fix checked"




Delete these Files if listed:
C:\WINDOWS\System32\beb14f6c.exe
C:\Documents and Settings\Burl Lambert.D691W241\Local Settings\Application Data\beb14f6c.exe



Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
This program is for XP and Windows 2000 only
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)


Reboot and "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.
Post #11
My computer is running much better. I am not getting unwanted popups like I was earlier. Also, the virus threat warnings every 10 seconds have ceased. My browser opens up to my default like I set it to open. Much improved. Do you see anything else I need to do?

Logfile of HijackThis v1.99.1
Scan saved at 2:55:41 PM, on 6/10/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\NISUM.EXE
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\SymPxSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\NISSERV.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\vptray.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\PROGRA~1\SYMANT~1\SYMANT~2\IAMAPP.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\ATRACK.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\AOL\1129840306\ee\AOLSoftware.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Documents and Settings\Burl Lambert.D691W241\Desktop\Hijackthis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [vptray] C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\vptray.exe
O4 - HKLM\..\Run: [iamapp] C:\PROGRA~1\SYMANT~1\SYMANT~2\IAMAPP.EXE
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [masqform.exe] C:\Program Files\PureEdge\Viewer 6.0\masqform.exe -UpdateCurrentUser
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1129840306\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {341FF14B-00CB-49F5-A427-A164DF1D5E1F} (MALPlaybackCtrl Class) - http://musicstore.connect.com/assets/activ…ALStreaming.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1131328379515
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/radio/ampx/ampx2.6.1.11_en_dl.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: C:\WINDOWS\System32\lsass.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O20 - Winlogon Notify: winbjv32 - winbjv32.dll (file missing)
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec Client Firewall Service (NISSERV) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\NISSERV.EXE
O23 - Service: Symantec Client Firewall Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\NISUM.EXE
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Client Firewall Proxy Service (SymPxSvc) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\SymPxSvc.exe
Post #12
Next, launch Notepad (Start>All Programs>Accessories), and copy/paste all the BOLD REGEDIT below to it. Don't forget to include REGEDIT4.
Save in: Desktop
File Name: fixme.reg
Save as Type: All files
Click: Save

REGEDIT4

[-HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\CurrentVersion\Winlogon\Notify\winbjv32.dll]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""


On the desktop, doubleclick fix.reg and allow it to run. Let it merge.

Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a Check in the box on the left side on these:

O20 - AppInit_DLLs: C:\WINDOWS\System32\lsass.dll
O20 - Winlogon Notify: winbjv32 - winbjv32.dll (file missing)

Close ALL windows and browsers except HijackThis and click "Fix checked"


Delete this File if listed:
C:\WINDOWS\System32\lsass.dll <– ONLY lsass.dll




Empty Recycle Bin

Restart your computer.

Reboot and "copy/paste" a new log file into this thread.
Also please describe how your computer behaves at the moment.
Post #13
Still no popups and my browser opens to my default as desired. Performance has picked up. I did not see one of the files you told me to delete, so I assume it is okay. Let me know what else I need to do and thanks a million.

Logfile of HijackThis v1.99.1
Scan saved at 3:28:07 PM, on 6/10/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\NISUM.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\SymPxSvc.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\NISSERV.EXE
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\vptray.exe
C:\PROGRA~1\SYMANT~1\SYMANT~2\IAMAPP.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\ATRACK.EXE
C:\Program Files\Common Files\AOL\1129840306\ee\AOLSoftware.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Burl Lambert.D691W241\Desktop\Hijackthis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [vptray] C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\vptray.exe
O4 - HKLM\..\Run: [iamapp] C:\PROGRA~1\SYMANT~1\SYMANT~2\IAMAPP.EXE
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [masqform.exe] C:\Program Files\PureEdge\Viewer 6.0\masqform.exe -UpdateCurrentUser
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1129840306\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {341FF14B-00CB-49F5-A427-A164DF1D5E1F} (MALPlaybackCtrl Class) - http://musicstore.connect.com/assets/activ…ALStreaming.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1131328379515
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/radio/ampx/ampx2.6.1.11_en_dl.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec Client Firewall Service (NISSERV) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\NISSERV.EXE
O23 - Service: Symantec Client Firewall Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\NISUM.EXE
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Client Firewall Proxy Service (SymPxSvc) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\SymPxSvc.exe
Post #14 last edited
Good Job :thumbup:

You can remove the SmitfraudFix folder.


Log looks good :D :thumbup: How is it running any issues?


You need to create a new Clean restore point.

Note: This will remove all previous Restore Points

Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Restart your computer, turn it back on.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Remove the Check Turn off System Restore.
Click Apply, and then click OK.

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Check "Hide file extensions for known file types."
Under the "Hidden files" folder, Uncheck "Show hidden files and folders."
Check "Hide protected operating system files."
Click Apply, and then click OK.





If you dont have these programs I would recommend that you get them. Spywareblaster, Spywareguard. They will add 1000's of sites to your resticted zone and block some hijacks from happening. I also have a FREE FIREWALL and FREE ANTI VIRUS if you need one.

It is critical to have both a firewall and anti virus to protect your system.

Keep your system up to date and run Adaware & Spybot, once a week works, and hopefully you will be ok from here on. Both are available below.

Safe Surfing. :D

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein

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