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help for laptop -- HijackThis log


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11 replies to this topic

#1 hitpro

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Posted 08 June 2006 - 08:51 PM

My laptop has been acting erratic lately(about the same time as my pc started). My pc is wired, and my laptop is wireless. I keep getting pop-ups(from adult friendfinder, to a security scan window) when I click on a link or open a new session of IE. Also, I cannot open 2 sessions without one freezing. I'm puzzled

Here is my HijackThis log:


Logfile of HijackThis v1.99.1
Scan saved at 10:25:36 PM, on 6/8/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\System32\gearsec.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTStackServer.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Big Dog\Desktop\security stuff\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.hp.com/
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: BTTray.lnk = ?
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {11010101-1001-1111-1000-110263637096} - ms-its:mhtml:file://c:\nosuch.mht!http://dev.eurodnsse...hm::/d_Main.exe
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg...v45/yacscom.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.r...ip/RdxIE601.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Gear Security Service (GEARSecurity) - GEAR Software - C:\WINDOWS\System32\gearsec.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

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#2 pskelley

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Posted 14 June 2006 - 12:30 PM

Hello and welcome to TomCoyote forum. You have a couple of nasties, follow these directions.

1) C:\Program Files\Java\j2re1.4.2_03\ <<< Java is out of date and that will get you infected fast. Use this information to fix that security breach:
http://forums.spybot...880&postcount=2

2) ewido scan:
Please download Ewido Security Suite it is a trial version of the program.
  • Install ewido security suite
  • Launch ewido, there should be an icon on your desktop double-click it.
  • The program will now go to the main screen
You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update
  • Then click on Start Update
The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update Ewido.
Ewido manual updates

Once the updates are installed do the following:
  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • NOTE: During some scans with ewido it is finding cases of false positives.**
    • You will need to step through the process of cleaning files one-by-one.
    • If ewido detects a file you KNOW to be legitimate, select none as the action.
    • DO NOT select "Perform action on all infections"
    • If you are unsure of any entry found select none for now.
  • Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report.
  • Save the report .txt file to your desktop.
Now close ewido security suite.
**(Ewido for example has been flagging parts of AVG Anti-Virus, pcAnywhere and the game "Risk")

3) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

O16 - DPF: {11010101-1001-1111-1000-110263637096} - ms-its:mhtml:file:XXX//c:\nosuch.mht!http://dev.eurodnsse...hm::/d_Main.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.r...ip/RdxIE601.cab

Close all programs but HJT and all browser windows, then click on "Fix Checked"

Enable hidden files&folders..reverse the process when finished.
http://www.xtra.co.n...1916458,00.html

RIGHT Click on Start then click on Explore. Locate and delete these items:

C:\Windows\Prefetch\ >>> delete the contents (NOT THE FOLDER)
Prefetch info: http://www.windowsne...refetch-XP.html

Download CCleaner from this link: http://www.ccleaner.com/ Review the instructions http://www.ccleaner.com/help/tour1.asp
Run CCleaner, Windows & Applications when you run the registry cleaner (Issues) you will be prompted to backup before you can remove stuff, make sure you do.

Restart the computer and post the ewido scan results, a new HJT log and your comments. How is the computer running now?

Thanks...pskelley
TomCoyote forum
Expert Member

Edited by pskelley, 14 June 2006 - 12:30 PM.

MS-MVP Windows Security 2007-8-9 Proud Member ASAP UNITE Member 2006

#3 hitpro

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Posted 18 June 2006 - 06:52 AM

I did what you suggested but still no change. I am still getting pop-ups advertising a "SysProtect" installation(naturally, I close the windows), and I'm getting a notice asking if I want to download "WinAntivirus". And freezing still happens.

Silly me... i forgot to mention in my original post that Norton's Antivirus found a virus called "bloodhound.exploit", but couldn't fix it. When I went to where the file was supposed to be, I couldn't find it.



Here are my logs:


Logfile of HijackThis v1.99.1
Scan saved at 8:24:04 AM, on 6/18/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\WINDOWS\System32\gearsec.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTStackServer.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Big Dog\Desktop\security stuff\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.hp.com/
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program

Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton

SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security

Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: BTTray.lnk = ?
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth

Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\MSMSGS.EXE
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) -

http://us.chat1.yimg...v45/yacscom.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) -

http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) -

http://chat.yahoo.com/cab/yacsui.cab
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems

Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\WIDCOMM\Bluetooth

Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common

Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program

Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common

Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido

anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido

anti-malware\ewidoguard.exe
O23 - Service: Gear Security Service (GEARSecurity) - GEAR Software - C:\WINDOWS\System32\gearsec.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program

Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program

Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation -

C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton

AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation -

C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program

Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. -

C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common

Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec

Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC -

C:\WINDOWS\system32\ZoneLabs\vsmon.exe






---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 1:16:24 AM, 6/18/2006
+ Report-Checksum: 11A54368

+ Scan result:

C:\Documents and Settings\Big Dog\Cookies\big dog@as-us.falkag[1].txt -> TrackingCookie.Falkag : Cleaned with backup
C:\Documents and Settings\Big Dog\Cookies\big dog@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned with backup
C:\Documents and Settings\Big Dog\Cookies\big dog@cpvfeed[2].txt -> TrackingCookie.Cpvfeed : Cleaned with backup
C:\Documents and Settings\Big Dog\Cookies\big dog@mediaplex[1].txt -> TrackingCookie.Mediaplex : Cleaned with backup
C:\Documents and Settings\Big Dog\Cookies\big dog@stats1.reliablestats[1].txt -> TrackingCookie.Reliablestats : Cleaned with backup
C:\Documents and Settings\Big Dog\Cookies\big dog@tribalfusion[1].txt -> TrackingCookie.Tribalfusion : Cleaned with backup
C:\Documents and Settings\Big Dog\Local Settings\Temporary Internet Files\Content.IE5\2LZO5OJU\xpl[1].wmf -> Exploit.MS05-053-WMF : Cleaned with backup
C:\Documents and Settings\Big Dog\Local Settings\Temporary Internet Files\Content.IE5\4RZV2CXX\new[1].htm -> Not-A-Virus.Constructor.Perl.Msdds.b : Cleaned with backup


::Report End



thanx

#4 pskelley

pskelley

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Posted 18 June 2006 - 07:29 AM

OK and thanks for returning this information. Please do post all information you believe may be relevant.

I can not work with the log spaced as you have it. Click on Format in Notepad, turn off Word Wrap and post all logs singled spaced. Repost this one and I'll take a look.

Once you post that log, then let's try this:

Download and run SysProtect Remover.exe:

http://www.atribune....ect Remover.exe

Once it is running click the "Remove Now" button and follow the on screen instructions. Post the results for me.

Thanks...Phil
MS-MVP Windows Security 2007-8-9 Proud Member ASAP UNITE Member 2006

#5 hitpro

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Posted 18 June 2006 - 09:43 AM

better?


Logfile of HijackThis v1.99.1
Scan saved at 8:24:04 AM, on 6/18/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\WINDOWS\System32\gearsec.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTStackServer.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Big Dog\Desktop\security stuff\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.hp.com/
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: BTTray.lnk = ?
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg...v45/yacscom.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: Gear Security Service (GEARSecurity) - GEAR Software - C:\WINDOWS\System32\gearsec.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe




---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 1:16:24 AM, 6/18/2006
+ Report-Checksum: 11A54368

+ Scan result:

C:\Documents and Settings\Big Dog\Cookies\big dog@as-us.falkag[1].txt -> TrackingCookie.Falkag : Cleaned with backup
C:\Documents and Settings\Big Dog\Cookies\big dog@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned with backup
C:\Documents and Settings\Big Dog\Cookies\big dog@cpvfeed[2].txt -> TrackingCookie.Cpvfeed : Cleaned with backup
C:\Documents and Settings\Big Dog\Cookies\big dog@mediaplex[1].txt -> TrackingCookie.Mediaplex : Cleaned with backup
C:\Documents and Settings\Big Dog\Cookies\big dog@stats1.reliablestats[1].txt -> TrackingCookie.Reliablestats : Cleaned with backup
C:\Documents and Settings\Big Dog\Cookies\big dog@tribalfusion[1].txt -> TrackingCookie.Tribalfusion : Cleaned with backup
C:\Documents and Settings\Big Dog\Local Settings\Temporary Internet Files\Content.IE5\2LZO5OJU\xpl[1].wmf -> Exploit.MS05-053-WMF : Cleaned with backup
C:\Documents and Settings\Big Dog\Local Settings\Temporary Internet Files\Content.IE5\4RZV2CXX\new[1].htm -> Not-A-Virus.Constructor.Perl.Msdds.b : Cleaned with backup


::Report End

#6 pskelley

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Posted 18 June 2006 - 09:51 AM

Yeah, thanks...your ewido scan is showing nothing that was found and could not be cleaned, and your HJT log is clean also. The tool I suggested you use is for the SysProtect item you are being troubled by. What were the results of running that tool? Thanks
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#7 hitpro

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Posted 18 June 2006 - 01:06 PM

Although it said it got rid of it, I still get the Sysprotect ad. :(

#8 pskelley

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Posted 18 June 2006 - 01:25 PM

Well, try it again, I have not used the fix before but Atribune's fixes usually work very well. Did you restart the computer after you ran the fix? Often that must be done.

Use your search companion to search for Sysprotect and WinFixer, if it locates any instance of either, let me know where they are located. Take a look in your Add Remove programs for any item you know does not belong there and uninstall it. If you are not sure let me know and I will look.

Let's also have Kaspersky take a look for us:

Please do an online scan with Kaspersky Online Scanner

http://www.kaspersky.com/virusscanner

Click on Kaspersky Online Scanner

You will be promted to install an ActiveX component from Kaspersky, Click Yes.

The program will launch and then start to download the latest definition files.

Once the scanner is installed and the definitions downloaded, click Next.

Now click on Scan Settings

In the scan settings make sure that the following are selected:

Scan using the following Anti-Virus database:

Extended (If available otherwise Standard)

Scan Options:

Scan Archives

Scan Mail Bases

Click OK

Now under select a target to scan select My Computer

The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.

Now click on the Save as Text button:

Save the file to your desktop.

Copy and paste that information in your next post.

Thanks

Edited by pskelley, 18 June 2006 - 01:26 PM.

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#9 hitpro

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Posted 18 June 2006 - 04:22 PM

Sorry for the delay. Latest news. My cousin came over and we were talking about my problem. He had the same problem a week ago. He told me to check out VundoFix. It's apparently by the same company(Atribune) as the SysProtect Remover.exe program you suggested. I downloaded VundoFix.exe, ran it, and in 1 hr of surfing I have not had a pop-up from SysProtect. Hopefully it's fixed. Do you need to see any logs from me to be sure? Or should I wait and see if the problem is actually gone? Should I still do the online scan? Note: how safe is online scanning? Do these companies have access to your pc? Are they able to log what's on your computer, including programs, passwords, files, and IP?

#10 pskelley

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Posted 18 June 2006 - 04:40 PM

Sounds good, actually I use Atribune's VundoFix all of the time, but you had no evidence of Vundo. I am also aware that there is a new version that does not show in the logs. The SysProtect item threw me off a little and the Kaspersky scan would probably have show the Vundo trojan. Looks like teamwork got it this time and my thanks to your cousin. Tell cuz free training is available if he wants to learn more about malware removal. Your logs were scanning clean and it is up to you if you want to look at the the results of a Kaspersky scan. Your computer should be clean, I will leave you with this information:

Here is some great information from Tony Klein, Texruss, ChrisRLG and Grinler to help you stay clean and safe online:
http://boards.cexx.o...topic.php?t=957
http://russelltexas....re/allclear.htm
http://forum.malware...wtopic.php?t=14
http://www.bleepingc...topict2520.html
http://cybercoyote.o...not-admin.shtml

ewido is a great program but it does use some resources. Once the trial is over you can update and use the scanner for as long as you wish, but unless you purchase it you should turn it off completely so it does not run unless you start it manually.

System Restore does not know the good files from the bad. In case bad stuff has gotten into your System Restore files, follow the instructions in this link to get clean System Restore files. Turn it off, reboot then turn it back on:
http://service1.syma...src=sec_doc_nam

Here are some good ideas from Google:
http://www.google.co...G=Google Search

I suggest changing all passwords on a regular basis:
http://www.google.co...G=Google Search

If all is running well, no need to post again unless you want to, safe surfing :wavey:

Thanks...pskelley
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#11 hitpro

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Posted 18 June 2006 - 05:53 PM

Still surfing with no problems. :D Thanks for all your time and help. :thumbup: ...and I will DEFINITELY take a look at the links you posted. p.s.: is now a good time to talk about my desktop problem i also posted? lol just kidding. maybe i'll repost that one another day.

#12 pskelley

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Posted 18 June 2006 - 06:12 PM

Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoy...showtopic=31418

The help you receive here is free. If you wish to show your appreciation, then you may donate to help keep us online.

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