4 replies to this topic

[SteveTucker]

Hi.

I'm having trouble with a blank pop-up, "540.filost.com/randomsites/banner.aspk". I've downloaded HighjackThis - here is the scan log:

Logfile of HijackThis v1.99.1
Scan saved at 21:48:32, on 03/06/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\BT Digital Access USB\vstartx.exe
C:\Program Files\BT Digital Access USB\gisdnlog.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton Internet Security\SymProxySvc.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Norton Internet Security\NISSERV.EXE
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\sistray.EXE
C:\WINDOWS\System32\khooker.exe
C:\WINDOWS\system32\RunDll32.exe
C:\WINDOWS\system32\pctspk.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Norton Internet Security\IAMAPP.EXE
C:\Program Files\BT Digital Access USB\gsyno.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\OpenOffice.org1.1.0\program\soffice.exe
C:\Program Files\Norton Internet Security\ATRACK.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
c:\program files\bt yahoo! internet\DialBTYahoo.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Steve\Desktop\HighjackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapp...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.btinternet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapp...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by BTopenworld
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {B41F2A1B-8C35-4EE4-B9F7-B7809EA4D8B2} - C:\WINDOWS\System32\hcghm.dll (file missing)
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\System32\sistray.EXE
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\Corel\WordPerfect Office 2002\Programs\QFSCHD100.EXE"
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE
O4 - HKLM\..\Run: [GazelDisplay] "C:\Program Files\BT Digital Access USB\gsyno.exe" -h
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [BTopenworld] "c:\program files\bt yahoo! internet\DialBTYahoo.exe" /ReInstallAutoDial
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: OpenOffice.org 1.1.0.lnk = C:\Program Files\OpenOffice.org1.1.0\program\quickstart.exe
O4 - Startup: PowerReg SchedulerV2.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.btinternet.com/
O16 - DPF: {11111111-1111-1111-1111-111111113457} - file://c:\explorer.cab
O16 - DPF: {1803B9EF-9905-4F34-AFC4-05D1BAB28801} (RegUserCfgUI Class) - http://us.dl1.yimg.c..._1/yregucfg.cab
O16 - DPF: {33331111-1111-1111-1111-611111193423} -
O16 - DPF: {33331111-1111-1111-1111-611111193429} -
O16 - DPF: {33331111-1111-1111-1111-615111193427} -
O16 - DPF: {3EB4F9EA-51A6-48DA-846A-0D69DCBA39EF} (DownloadManager Control) - http://download.akam...loadManager.ocx
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {71057C18-0507-4747-86BC-E11CE7512C5F} (mailhelper Class) - https://register.bti...lcontrol013.cab
O16 - DPF: {EC5A4E7B-02EB-451D-B310-D5F2E0A4D8C3} (webhelper Class) - https://register.bti...bcontrol024.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/p...t/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{4EABAD97-179C-463D-BC33-F7C193B0966C}: NameServer = 62.6.40.162 194.72.0.98
O21 - SSODL: SystemCheck2 - {54645654-2225-4455-44A1-9F4543D34546} - C:\WINDOWS\system32\vbsys2.dll
O23 - Service: BT Modem Lock - British Telecommunications plc - C:\Program Files\BT Yahoo! Internet\ModemLock.exe
O23 - Service: BT Digital Access USB start up (Gazel Startup) - Unknown owner - C:\Program Files\BT Digital Access USB\vstartx.exe" /s (file missing)
O23 - Service: ISDN connection log (GisdnLog) - Unknown owner - C:\Program Files\BT Digital Access USB\gisdnlog.exe" -s (file missing)
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Internet Security Service (NISSERV) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISSERV.EXE
O23 - Service: Norton Internet Security Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISUM.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Norton Internet Security Proxy Service (SymProxySvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\SymProxySvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

xxxxxxx

What do I do now? Many thanks.

[pskelley]

Hello and welcome to TomCoyote forum. If you still need help amd are not receiving it elsewhere, follow these directions:

1) Download, update, configure and run these two programs: http://tomcoyote.org/aawsb.php
The newest version of Ad-aware is 1.06 and Spybot 1.04. Even if you have these programs, use the link to get the newest version, update and configure them as in the link. Run Spybot first, reboot then run Ad-aware. Both programs back up what they remove so delete anything the programs say should be removed.

2) ewido scan:
Please download Ewido Security Suite it is a trial version of the program.

• Install ewido security suite
• Launch ewido, there should be an icon on your desktop double-click it.
• The program will now go to the main screen

You will need to update ewido to the latest definition files.

• On the left hand side of the main screen click update
• Then click on Start Update

The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update Ewido.
Ewido manual updates

Once the updates are installed do the following:

• Click on scanner
• Click on Complete System Scan and the scan will begin.
• NOTE: During some scans with ewido it is finding cases of false positives.**
  • You will need to step through the process of cleaning files one-by-one.
  • If ewido detects a file you KNOW to be legitimate, select none as the action.
  • DO NOT select "Perform action on all infections"
  • If you are unsure of any entry found select none for now.
• Once the scan has completed, there will be a button located on the bottom of the screen named Save report
• Click Save report.
• Save the report .txt file to your desktop.

Now close ewido security suite.
**(Ewido for example has been flagging parts of AVG Anti-Virus, pcAnywhere and the game "Risk")

3) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapp...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapp...//www.yahoo.com
O2 - BHO: (no name) - {B41F2A1B-8C35-4EE4-B9F7-B7809EA4D8B2} - C:\WINDOWS\System32\hcghm.dll (file missing)
O16 - DPF: {11111111-1111-1111-1111-111111113457} - file://c:\explorer.cab
O16 - DPF: {1803B9EF-9905-4F34-AFC4-05D1BAB28801} (RegUserCfgUI Class) - http://us.dl1.yimg.c..._1/yregucfg.cab
O16 - DPF: {33331111-1111-1111-1111-611111193423} -
O16 - DPF: {33331111-1111-1111-1111-611111193429} -
O16 - DPF: {33331111-1111-1111-1111-615111193427} -
O16 - DPF: {3EB4F9EA-51A6-48DA-846A-0D69DCBA39EF} (DownloadManager Control) - http://download.akam...loadManager.ocx
O21 - SSODL: SystemCheck2 - {54645654-2225-4455-44A1-9F4543D34546} - C:\WINDOWS\system32\vbsys2.dll

Close all programs but HJT and all browser windows, then click on "Fix Checked"

4) Enable hidden files&folders..reverse the process when finished.
http://www.xtra.co.n...1916458,00.html

RIGHT Click on Start then click on Explore. Locate and delete these items:

C:\WINDOWS\system32\vbsys2.dll >>> file if there

C:\Windows\Prefetch\ >>> delete the contents (NOT THE FOLDER)
Prefetch info: http://www.windowsne...refetch-XP.html

5) Download CCleaner from this link: http://www.ccleaner.com/ Review the instructions http://www.ccleaner.com/help/tour1.asp
Run CCleaner, Windows & Applications when you run the registry cleaner (Issues) you will be prompted to backup before you can remove stuff, make sure you do.

Restart the computer and post the ewido scan results, a new HJT log and any comments you think will help. How is the computer running now?

Thanks...pskelley
TomCoyote forum
Expert Member

[SteveTucker]

Thanks pskelly! I've followed your instructions, and the pop-up seems to have disappeared.

Here is the ewido scan:

---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 23:29:48, 07/06/2006
+ Report-Checksum: 34045B06

+ Scan result:

C:\WINDOWS\Downloaded Program Files\btmailcontrol.dll -> Dialer.BT.g : Ignored
C:\WINDOWS\Downloaded Program Files\btwebcontrol.dll -> Dialer.BT.f : Ignored
C:\Documents and Settings\Steve\Cookies\steve@112.2o7[2].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Steve\Cookies\steve@adopt.euroclick[1].txt -> TrackingCookie.Euroclick : Cleaned with backup
C:\Documents and Settings\Steve\Cookies\steve@com[1].txt -> TrackingCookie.Com : Cleaned with backup
C:\Documents and Settings\Steve\Cookies\steve@marksandspencer.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Steve\Cookies\steve@msnportal.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Steve\Local Settings\Temporary Internet Files\Content.IE5\6LSBMX65\explorer26[1].cab/explorer.exe -> Downloader.Small.or : Error during cleaning
C:\Documents and Settings\Steve\Local Settings\Temporary Internet Files\Content.IE5\6LSBMX65\iframe_sn[1].htm -> Not-A-Virus.Exploit.HTML.Mht : Cleaned with backup
C:\WINDOWS\Downloaded Program Files\CONFLICT.1\d_main.exe -> Trojan.Dialer.bh : Cleaned with backup
C:\WINDOWS\Downloaded Program Files\d_main.exe -> Trojan.Dialer.bh : Cleaned with backup
C:\WINDOWS\Downloaded Program Files\on-line.exe -> Trojan.Dialer.bh : Cleaned with backup
C:\WINDOWS\online.exe -> Trojan.Dialer.ce : Cleaned with backup


::Report End


Here's a new HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 20:21:32, on 13/06/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\Program Files\BT Digital Access USB\vstartx.exe
C:\Program Files\BT Digital Access USB\gisdnlog.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton Internet Security\SymProxySvc.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Norton Internet Security\NISSERV.EXE
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\sistray.EXE
C:\WINDOWS\System32\khooker.exe
C:\WINDOWS\system32\RunDll32.exe
C:\WINDOWS\system32\pctspk.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Norton Internet Security\IAMAPP.EXE
C:\Program Files\BT Digital Access USB\gsyno.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\OpenOffice.org1.1.0\program\soffice.exe
C:\Program Files\Norton Internet Security\ATRACK.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
c:\program files\bt yahoo! internet\DialBTYahoo.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Steve\Desktop\HighjackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.btinternet.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by BTopenworld
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\System32\sistray.EXE
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\Corel\WordPerfect Office 2002\Programs\QFSCHD100.EXE"
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE
O4 - HKLM\..\Run: [GazelDisplay] "C:\Program Files\BT Digital Access USB\gsyno.exe" -h
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [BTopenworld] "c:\program files\bt yahoo! internet\DialBTYahoo.exe" /ReInstallAutoDial
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: OpenOffice.org 1.1.0.lnk = C:\Program Files\OpenOffice.org1.1.0\program\quickstart.exe
O4 - Startup: PowerReg SchedulerV2.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.btinternet.com/
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {71057C18-0507-4747-86BC-E11CE7512C5F} (mailhelper Class) - https://register.bti...lcontrol013.cab
O16 - DPF: {EC5A4E7B-02EB-451D-B310-D5F2E0A4D8C3} (webhelper Class) - https://register.bti...bcontrol024.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/p...t/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{4EABAD97-179C-463D-BC33-F7C193B0966C}: NameServer = 194.72.0.98 62.6.40.162
O23 - Service: BT Modem Lock - British Telecommunications plc - C:\Program Files\BT Yahoo! Internet\ModemLock.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: BT Digital Access USB start up (Gazel Startup) - Unknown owner - C:\Program Files\BT Digital Access USB\vstartx.exe" /s (file missing)
O23 - Service: ISDN connection log (GisdnLog) - Unknown owner - C:\Program Files\BT Digital Access USB\gisdnlog.exe" -s (file missing)
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Internet Security Service (NISSERV) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISSERV.EXE
O23 - Service: Norton Internet Security Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISUM.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Norton Internet Security Proxy Service (SymProxySvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\SymProxySvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx



Hope this makes sense to you!

Best wishes

SteveTucker

[pskelley]

OK Steve, thanks for returning the information, looking it over now.

ewido anti-malware - Scan report Created on: 23:29:48, 07/06/2006
Are you sure these two Downloaded Program Files are safe:
C:\WINDOWS\Downloaded Program Files\btmailcontrol.dll -> Dialer.BT.g : Ignored
C:\WINDOWS\Downloaded Program Files\btwebcontrol.dll -> Dialer.BT.f : Ignored
If you wish to verify that fact, here are free online scanners:
http://virusscan.jotti.org/
http://www.kaspersky.com/scanforvirus
http://www.virustota...h/index_en.html

C:\Documents and Settings\Steve\Local Settings\Temporary Internet Files\Content.IE5\6LSBMX65\explorer26[1].cab/explorer.exe -> Downloader.Small.or : Error during cleaning
This one has an error, I would check it also with the scanners, if you find it is bad, you can delete it manually or run ewido again in safe mode, it will probably remove it like that.

Your HJT log looks fine, here is some great information from Tony Klein, Texruss, ChrisRLG and Grinler to help you stay clean and safe online:
http://boards.cexx.o...topic.php?t=957
http://russelltexas....re/allclear.htm
http://forum.malware...wtopic.php?t=14
http://www.bleepingc...topict2520.html
http://cybercoyote.o...not-admin.shtml

ewido is a great program but it does use some resources. Once the trial is over you can update and use the scanner for as long as you wish, but unless you purchase it you should turn it off completely so it does not run unless you start it manually.

This is important: System Restore does not know the good files from the bad. In case bad stuff has gotten into your System Restore files, follow the instructions in this link to get clean System Restore files. Turn it off, reboot then turn it back on:
http://service1.syma...src=sec_doc_nam

If you have any issues with the ewido items, let me know, otherwise I will wish you safe surfing...Phil

Thanks...pskelley
TomCoyote forum
Expert Member
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.

[pskelley]

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