What the Tech?! Free tech support Archive
This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

HiJackthis log

10 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Post #1
Logfile of HijackThis v1.99.1 Scan saved at 22:54:22, on 06/01/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\SYSTEM32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe C:\Program Files\Alwil Software\Avast4\ashServ.exe C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe C:\PROGRA~1\MSNMES~1\msnmsgr.exe C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\Program Files\ewido anti-malware\ewidoctrl.exe C:\Program Files\ewido anti-malware\ewidoguard.exe C:\WINDOWS\system32\drivers\KodakCCS.exe C:\WINDOWS\System32\nvsvc32.exe C:\Program Files\KODAK\KODAK Picture Transfer Software\PTSsvc.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe C:\Program Files\MSN\MSNCoreFiles\MSN6.EXE C:\WINDOWS\system32\msiexec.exe C:\Program Files\WinRAR\WinRAR.exe C:\DOCUME~1\CHRISB~1\LOCALS~1\Temp\Rar$EX02.125\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about: R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about: O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe O4 - HKCU\..\Run: [msnmsgr] "C:\PROGRA~1\MSNMES~1\msnmsgr.exe" /background O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll O17 - HKLM\System\CCS\Services\Tcpip\..\{FB32859E-54AA-4149-ADB9-18980BA42FC0}: NameServer = 80.225.252.178 80.225.252.186 O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing) O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing) O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing) O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O23 - Service: Kaspersky Internet Security 6.0 (AVP) - Unknown owner - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe" -r (file missing) O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: ptssvc - KODAK - C:\Program Files\KODAK\KODAK Picture Transfer Software\PTSsvc.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
Post #2
Hi brown1950:

HijackThis is being run from a temporary folder; this means that any backups it creates as a result of fixes made with it will be lost. Please create a new folder for it and place the program into that new folder. Please do so, before proceeding.

Close all Windows and browsers, leaving only HijackThis running.

Place a check against each of the following.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:

Then, click on FIX CHECKED

Then, please run Hijack This again. Scan and copy the log and post it into this topic.

Please advise if any problems remain.

Please use the [external image: Posted Image] button to reply.
Post #4
Logfile of HijackThis v1.99.1 Scan saved at 22:20:17, on 06/06/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\SYSTEM32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe C:\Program Files\FSI\F-Prot\F-Sched.exe C:\Program Files\FSI\F-Prot\F-StopW.EXE C:\PROGRA~1\MSNMES~1\msnmsgr.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe C:\Program Files\Alwil Software\Avast4\ashServ.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\Program Files\FSI\F-Prot\fpavupdm.exe C:\WINDOWS\system32\drivers\KodakCCS.exe C:\WINDOWS\System32\nvsvc32.exe C:\Program Files\KODAK\KODAK Picture Transfer Software\PTSsvc.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\WinRAR\WinRAR.exe C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe C:\DOCUME~1\CHRISB~1\LOCALS~1\Temp\Rar$EX06.059\HijackThis.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\MSN\MSNCoreFiles\MSN6.EXE R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about: R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray O4 - HKLM\..\Run: [FRISK FP-Scheduler] C:\Program Files\FSI\F-Prot\F-Sched.exe STARTUP O4 - HKLM\..\Run: [F-StopW] C:\Program Files\FSI\F-Prot\F-StopW.EXE O4 - HKCU\..\Run: [msnmsgr] "C:\PROGRA~1\MSNMES~1\msnmsgr.exe" /background O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm O17 - HKLM\System\CCS\Services\Tcpip\..\{FB32859E-54AA-4149-ADB9-18980BA42FC0}: NameServer = 80.225.252.178 80.225.252.186 O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing) O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing) O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O23 - Service: Kaspersky Internet Security 6.0 (AVP) - GRISOFT, s.r.o. - (no file) O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: F-Prot Antivirus Update Monitor - FRISK Software - C:\Program Files\FSI\F-Prot\fpavupdm.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: ptssvc - KODAK - C:\Program Files\KODAK\KODAK Picture Transfer Software\PTSsvc.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
Post #5
Hi brown1950:

HijackThis is being run from a temporary folder; this means that any backups it creates as a result of fixes made with it will be lost. Please create a new folder for it and place the program into that new folder.

Looks like these were missed, or came back. Lets see if they are gone in a new log.

Close all Windows and browsers, leaving only HijackThis running.

Place a check against each of the following.

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

Then, click on FIX CHECKED

Then, please run Hijack This again. Scan and copy the log and post it into this topic.

Please advise if any problems remain.

Please use the [external image: Posted Image] button to reply.
Post #7
Hi brown1950, didn't you get the memo ? ;) Please go to you're 'My Documents' folder, right-click and select 'New > Folder' then name the folder 'HJT'. Then, Copy and paste HijackThis exe. to the new folder.
Post #8
I did as you suggested and herewith copy of my latest HJT log from the new folder :- Logfile of HijackThis v1.99.1 Scan saved at 13:42:39, on 06/07/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\SYSTEM32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe C:\Program Files\FSI\F-Prot\F-Sched.exe C:\Program Files\FSI\F-Prot\F-StopW.EXE C:\PROGRA~1\MSNMES~1\msnmsgr.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe C:\Program Files\Alwil Software\Avast4\ashServ.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\Program Files\FSI\F-Prot\fpavupdm.exe C:\WINDOWS\system32\drivers\KodakCCS.exe C:\WINDOWS\System32\nvsvc32.exe C:\Program Files\KODAK\KODAK Picture Transfer Software\PTSsvc.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\MSN\MSNCoreFiles\MSN6.EXE C:\Documents and Settings\ChrisBrownhill\My Documents\HJT\HijackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about: R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray O4 - HKLM\..\Run: [FRISK FP-Scheduler] C:\Program Files\FSI\F-Prot\F-Sched.exe STARTUP O4 - HKLM\..\Run: [F-StopW] C:\Program Files\FSI\F-Prot\F-StopW.EXE O4 - HKCU\..\Run: [msnmsgr] "C:\PROGRA~1\MSNMES~1\msnmsgr.exe" /background O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm O17 - HKLM\System\CCS\Services\Tcpip\..\{FB32859E-54AA-4149-ADB9-18980BA42FC0}: NameServer = 80.225.252.178 80.225.252.186 O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing) O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing) O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O23 - Service: Kaspersky Internet Security 6.0 (AVP) - GRISOFT, s.r.o. - (no file) O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: F-Prot Antivirus Update Monitor - FRISK Software - C:\Program Files\FSI\F-Prot\fpavupdm.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: ptssvc - KODAK - C:\Program Files\KODAK\KODAK Picture Transfer Software\PTSsvc.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
Post #9
Hi brown1950:

It appears you are using many more than one full time Anti-Virus program.
There can be conflicts and other problems running more than one at a time on your PC. I would advise to uninstall all but one of these onboard AV programs, in Control Panel>Add/Remove Programs. (Avast4,AVG7,F-Prot, Kasperskys and Nortons Symantec.) That is a lot(5) of Anti-Virus Programs.
Having only one onboard Anti-Virus Program is sufficient.

Please do the above, before proceeding.

I will be offering a few free protection programs that will be safe to run along with any AV you choose to keep, and will not produce any problems, by using them all at the same time.

Why we are having such difficulty removing these two entries with Hijack This, I cannot say. Be sure you close all windows and your Internet Explorer browser, before running Hijack This and keep them closed until finished.
They should be no problem at all to remove.

Close all Windows and browsers, leaving only HijackThis running.

Place a check against each of the following.

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

Then, click on FIX CHECKED

Then, please run Hijack This again. Scan and copy the log and post it into this topic.

Please advise if any problems remain.

Please use the [external image: Posted Image] button to reply.
Post #10
I did as you suggested and had great diffuculty in removing most of the AV programmes. Herewith my latest HJT log Logfile of HijackThis v1.99.1 Scan saved at 00:00:36, on 06/08/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\SYSTEM32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe C:\PROGRA~1\MSNMES~1\msnmsgr.exe C:\Program Files\Messenger\msmsgs.exe C:\WINDOWS\system32\drivers\KodakCCS.exe C:\WINDOWS\System32\nvsvc32.exe C:\Program Files\KODAK\KODAK Picture Transfer Software\PTSsvc.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe C:\Program Files\Yahoo!\Messenger\YPager.exe C:\WINDOWS\notepad.exe C:\Documents and Settings\ChrisBrownhill\My Documents\HJT\HijackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about: R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray O4 - HKCU\..\Run: [msnmsgr] "C:\PROGRA~1\MSNMES~1\msnmsgr.exe" /background O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm O17 - HKLM\System\CCS\Services\Tcpip\..\{FB32859E-54AA-4149-ADB9-18980BA42FC0}: NameServer = 80.225.252.178 80.225.252.186 O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe (file missing) O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe (file missing) O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing) O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing) O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - Unknown owner - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe (file missing) O23 - Service: AVG7 Update Service (Avg7UpdSvc) - Unknown owner - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe (file missing) O23 - Service: AVG E-mail Scanner (AVGEMS) - Unknown owner - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe (file missing) O23 - Service: Kaspersky Internet Security 6.0 (AVP) - GRISOFT, s.r.o. - (no file) O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: ptssvc - KODAK - C:\Program Files\KODAK\KODAK Picture Transfer Software\PTSsvc.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
Post #11
Hi brown1950:

I had forgotten that SpySweeper could prevent HJT removals. This may be what is preventing those two entries from being removed.

We need to temporarily disable SpySweeper, as it will attempt to prevent us from making the necessary changes.
To disable SpySweeper:

Open it and click >Options over to the left then >program options >Uncheck "load at windows startup".
Over to the left click "shields" and uncheck all there.
Uncheck "home page shield".
Uncheck 'automaticly restore default without notifiction".

Reverse the process when we have finished.


Looks like there may still be 3 Anti-Virus programs running. AVG, Kasperskys and Norton/Symantec. I would try Uninstalling both AVG and Kasperskys in Control Panel>Add/Remove Programs.

You may need to use ctl/alt/del, to go into Task Manager and stop them running, before they will Uninstall. Hilight each of those that are found in Task Manager and then click on END PROCESS. Exit Task Manager.
Then Uninstall them in Add/Remove Programs.

Next:
Close all Windows and browsers, leaving only HijackThis running.

Place a check against each of the following.

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

Then, click on FIX CHECKED

Then, please run Hijack This again. Scan and copy the log and post it into this topic.

Please advise if any problems remain.

Please use the [external image: Posted Image] button to reply.
Post #12 last edited
As requeLogfile of HijackThis v1.99.1 Scan saved at 19:17:43, on 06/08/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\SYSTEM32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\PROGRA~1\MSNMES~1\msnmsgr.exe C:\Program Files\Messenger\msmsgs.exe C:\WINDOWS\system32\drivers\KodakCCS.exe C:\WINDOWS\System32\nvsvc32.exe C:\Program Files\KODAK\KODAK Picture Transfer Software\PTSsvc.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe C:\Program Files\MSN\MSNCoreFiles\MSN6.EXE C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe C:\Program Files\YIntai\YIntai\YIntai.exe C:\Downloads\YIntai\YIntai.exe C:\Documents and Settings\ChrisBrownhill\My Documents\HJT\HijackThis.exe O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKCU\..\Run: [msnmsgr] "C:\PROGRA~1\MSNMES~1\msnmsgr.exe" /background O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm O17 - HKLM\System\CCS\Services\Tcpip\..\{FB32859E-54AA-4149-ADB9-18980BA42FC0}: NameServer = 80.225.252.178 80.225.252.186 O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe (file missing) O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - Unknown owner - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe (file missing) O23 - Service: AVG7 Update Service (Avg7UpdSvc) - Unknown owner - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe (file missing) O23 - Service: AVG E-mail Scanner (AVGEMS) - Unknown owner - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe (file missing) O23 - Service: Kaspersky Internet Security 6.0 (AVP) - GRISOFT, s.r.o. - (no file) O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: ptssvc - KODAK - C:\Program Files\KODAK\KODAK Picture Transfer Software\PTSsvc.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe sted herewith copy of my latest HJT
Post #13
Hi brown1950:

Well, that should get me 50 lashes with a wet noodle. Looks like SpySweeper was preventing the removals with Hijack This. Sorry about that.

That does not solve the problem with too many Anti-Virus Programs.

Kasperskys may require some additional effort.

First, Boot into Safe Mode:
Restart your computer and immediately begin tapping the F8 key on your keyboard.
If done right a Windows Advanced Options menu will appear. Select the Safe Mode option and press Enter.

Go to Start > Run and type in Services.msc then click OK

Click the Extended tab.

Scroll down until you find the service. Kaspersky Internet Security 6.0 (AVP)

Click once on the service to highlight it.

Click Stop

Right-Click on the service. Kaspersky Internet Security 6.0 (AVP)

Click on 'Properties'

Select the 'General' tab

Click the Arrow-down tab on the right-hand side on the 'Start-up Type' box

From the drop-down menu, click on 'Disabled'

Click the 'Apply' tab, then click 'OK'

While remaining in SAFE MODE.
Next:
Are you able to find those AV Programs by using ctl/alt/del and going into Task Manager ? If so, hilight them, one at a time and click on END PROCESS. Then go to the next and do the same.
Then, exit Task Manager.

They will be,
Avast4
AVG7
Kaspersky Internet Security 6.0

Then go to Control Panel>Add/Remove Programs and Uninstall/Remove them.

Then, reboot into Normal Mode.

Please run Hijack This. Scan and copy the log and post it in this topic.

Please let me know of any problems you are having with the Uninstall\Removal of those AV Programs.

Please use the [external image: Posted Image] button to reply.
Post #14
Herewith lates hjt log :- Logfile of HijackThis v1.99.1 Scan saved at 22:38:34, on 06/08/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\SYSTEM32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\drivers\KodakCCS.exe C:\WINDOWS\System32\nvsvc32.exe C:\Program Files\KODAK\KODAK Picture Transfer Software\PTSsvc.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe C:\PROGRA~1\MSNMES~1\msnmsgr.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\MSN\MSNCoreFiles\MSN6.EXE C:\Documents and Settings\ChrisBrownhill\My Documents\HJT\HijackThis.exe O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKCU\..\Run: [msnmsgr] "C:\PROGRA~1\MSNMES~1\msnmsgr.exe" /background O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm O17 - HKLM\System\CCS\Services\Tcpip\..\{FB32859E-54AA-4149-ADB9-18980BA42FC0}: NameServer = 80.225.252.178 80.225.252.186 O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: ptssvc - KODAK - C:\Program Files\KODAK\KODAK Picture Transfer Software\PTSsvc.exe O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
Post #15
Hi brown1950:

Well, it now looks like all your Anti-Virus Programs have been removed.
You do need one AV and one firewall.

Below you will find a link to Zone Alarm, which has a good free firewall for personal use, another for kerio and a link to sygate. Note that it is not recommended to run two firewalls simultaneously, not even along with the new Microsoft firewall.
http://www.zonelabs.com/store/content/cata…sku_list_za.jsp
http://www.kerio.com/us/kpf_home.html
http://smb.sygate.com/products/spf_pro.htm

Here is a link for a free AVG ANTI-VIRUS:

http://free.grisoft.com/freeweb.php/doc/1/lng/us/tpl/v5

With that done, your Hijack This log looks to be clean.

If there are no continuing issues, I recommend the following.

One of the best features of Windows XP is the System Restore option, however if Malware infects a computer with this operating system the Malware can be backed up in the System Restore folder. Therefore, clearing the restore points is necessary after a virus removal.

To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(winXP)

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:
  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.

    Download the new Ad-Aware SE version, and follow the instructions on how to do a full scan: http://forums.spywareinfo.com/index.php?showtopic=11150
    -reboot after using Ad-Aware SE. Also while there get the VX2 plugin and follow the instructions to run it also.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.
To protect yourself further:
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
I also suggest that you delete any files from "temp", "tmp" folders. In Internet Explorer, click on "Tools" => "Internet Options" => "Delete Files" and select the box that says "Delete All Offline Content" and click on "OK" twice. Also, empty the recycle bin by right clicking on it and selecting "Empty Recycle Bin". These steps should be done on a regular basis.

And also see TonyKlein's good advice
http://castlecops.com/postlite7736-.html
So how did I get infected in the first place?

Safe surfing. :wavey:

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI