your not the only, found some threads about the issue, i just scanned them and dont know if they provide a fix or not for the problem: they are a year old.
best bet is to look around the webroot website for any info about it.
Ok tks. I just submittted a ticket with webroot, and i keep checking around. Sweep time with spysweeper has been reduced from approx 35 mins to 15mins. My computer seems to be slower, and cpu usage higher than normal. Dont know if this relates, I`m a little of a novice and dont even know what a hostsfile does/is.
sorry, i assumed that you were using a custom host file. do this:
run spysweeper and your av in safe mode. to reach safe mode, tap the f8 key during a computer restart, chose the first option: safe mode, run spysweeper and your av, afterwards restart computer normally.