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Hijack This Baseline Log


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10 replies to this topic

#1 pilot2be

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Posted 09 May 2006 - 10:09 PM

Logfile of HijackThis v1.99.1
Scan saved at 4:07:14 PM, on 5/9/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\System32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\WINDOWS\system32\PELMICED.EXE
C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe
C:\Program Files\Lexmark X74-X75\lxbbbmon.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\ABBYY FineReader 5.0 Sprint\CAgent.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Kenneth Johnson\Desktop\Other Shortcuts\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://aifind.inf/?id=54
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] PELMICED.EXE
O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [ABBYY Community Agent] C:\Program Files\ABBYY FineReader 5.0 Sprint\CAgent.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [WinLoad32] C:\WINDOWS\system32\Winload32.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealPlayer\realplay.exe" /RunUPGToolCommandReBoot
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Event Reminder.lnk = ?
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) - http://home3.ca.com/...an/pestscan.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1120193596171
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

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#2 pskelley

pskelley

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Posted 12 May 2006 - 03:04 PM

Hello and welcome to TomCoyote forum. It helps a lot to know what the problem is. I see this: O4 - HKLM\..\Run: [WinLoad32] C:\WINDOWS\system32\Winload32.exe
which appears to be this: http://www.bleepingc...2.exe-5969.html
http://securityrespo....cult.m@mm.html >>> Adds the value: "updater32"="winload32.exe" If you want to scan it to be sure use one or more of these tools:
http://virusscan.jotti.org/
http://www.kaspersky.com/scanforvirus
http://www.virustota...h/index_en.html

1) ewido scan:
Please download Ewido Security Suite it is a trial version of the program.
  • Install ewido security suite
  • Launch ewido, there should be an icon on your desktop double-click it.
  • The program will now go to the main screen
You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update
  • Then click on Start Update
The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update Ewido.
Ewido manual updates

Once the updates are installed do the following:
  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • NOTE: During some scans with ewido it is finding cases of false positives.**
    • You will need to step through the process of cleaning files one-by-one.
    • If ewido detects a file you KNOW to be legitimate, select none as the action.
    • DO NOT select "Perform action on all infections"
    • If you are unsure of any entry found select none for now.
  • Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report.
  • Save the report .txt file to your desktop.
Now close ewido security suite.
**(Ewido for example has been flagging parts of AVG Anti-Virus, pcAnywhere and the game "Risk")

2) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://aifind.inf/?id=54
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [WinLoad32] C:\WINDOWS\system32\Winload32.exe

Close all programs but HJT and all browser windows, then click on "Fix Checked"

3) Enable hidden files&folders..reverse the process when finished.
http://www.xtra.co.n...1916458,00.html

RIGHT Click on Start then click on Explore. Locate and delete these items:

C:\WINDOWS\system32\Winload32.exe >>> file

C:\Windows\Prefetch\ >>> delete the contents (NOT THE FOLDER)
Prefetch info: http://www.windowsne...refetch-XP.html

Download CCleaner from this link: http://www.ccleaner.com/ Review the instructions http://www.ccleaner.com/help/tour1.asp
Run CCleaner, Windows & Applications when you run the registry cleaner (Issues) you will be prompted to backup before you can remove stuff, make sure you do.

Post the ewido scan results, a new HJT log and let me know how the computer is running now.

Thanks...pskelley
TomCoyote forum
Expert Member
MS-MVP Windows Security 2007-8-9 Proud Member ASAP UNITE Member 2006

#3 pilot2be

pilot2be

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Posted 14 May 2006 - 04:18 AM

Dear psKelly, I did most of what you said. I didn't get CCCleaner because I already have Registry Booster from Uniblue. I already had downloaded Ewido and I ran a new scan tonight. I also have a new hijackthis log. Mostly, I get messages from Windows Defender that my computer is running as it should and that it doesn't have any spyware or malware on it, and then I go through the registry and find all kinds of junk. I also found an Unknown Account in my Users Account section and deleted it. I couldn't get my Panda Software ActiveScanPro to work or I would have posted an activescan log as well. Mostly, I am really trying to clean up my system. It seems that there is just too much stuff on my computer that doesn't belong there. I also bought ZoneAlarm and am running it now. Thanks for responding to my post. It was sort of lame, but I didn't understand that a message could be inserted before the logs. I do hope you can spot anything else that seems out of place. Thanks again. KennyJ (pilot2be) P.S. I can't get my logs to upload to the site. If if remember, it's right-click, Copy, Ctrl+V, right?

#4 pilot2be

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Posted 14 May 2006 - 04:23 AM

Hello and welcome to TomCoyote forum. It helps a lot to know what the problem is. I see this: O4 - HKLM\..\Run: [WinLoad32] C:\WINDOWS\system32\Winload32.exe
which appears to be this: http://www.bleepingc...2.exe-5969.html
http://securityrespo....cult.m@mm.html >>> Adds the value: "updater32"="winload32.exe" If you want to scan it to be sure use one or more of these tools:
http://virusscan.jotti.org/
http://www.kaspersky.com/scanforvirus
http://www.virustota...h/index_en.html

1) ewido scan:
Please download Ewido Security Suite it is a trial version of the program.

  • Install ewido security suite
  • Launch ewido, there should be an icon on your desktop double-click it.
  • The program will now go to the main screen
You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update
  • Then click on Start Update
The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update Ewido.
Ewido manual updates

Once the updates are installed do the following:
  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • NOTE: During some scans with ewido it is finding cases of false positives.**
    • You will need to step through the process of cleaning files one-by-one.
    • If ewido detects a file you KNOW to be legitimate, select none as the action.
    • DO NOT select "Perform action on all infections"
    • If you are unsure of any entry found select none for now.
  • Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report.
  • Save the report .txt file to your desktop.
Now close ewido security suite.
**(Ewido for example has been flagging parts of AVG Anti-Virus, pcAnywhere and the game "Risk")

2) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://aifind.inf/?id=54
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [WinLoad32] C:\WINDOWS\system32\Winload32.exe

Close all programs but HJT and all browser windows, then click on "Fix Checked"

3) Enable hidden files&folders..reverse the process when finished.
http://www.xtra.co.n...1916458,00.html

RIGHT Click on Start then click on Explore. Locate and delete these items:

C:\WINDOWS\system32\Winload32.exe >>> file

C:\Windows\Prefetch\ >>> delete the contents (NOT THE FOLDER)
Prefetch info: http://www.windowsne...refetch-XP.html

Download CCleaner from this link: http://www.ccleaner.com/ Review the instructions http://www.ccleaner.com/help/tour1.asp
Run CCleaner, Windows & Applications when you run the registry cleaner (Issues) you will be prompted to backup before you can remove stuff, make sure you do.

Post the ewido scan results, a new HJT log and let me know how the computer is running now.

Thanks...pskelley
TomCoyote forum
Expert Member



#5 pskelley

pskelley

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Posted 14 May 2006 - 05:28 AM

Hello Kenneth, Please do not quote my instructions, it is a waste of space. If you want to see what I said, just scroll back to it. Looking at your comments you seem to have said you did not use CCleaner. You are complaining about junk in the registry? Issues in CCleaner does clean the registry, that is why I use it. Be sure to back up first. If that does not do a good enough job, I can provide you with a free registry cleaner you can use.
From what I can see by my comments you have one nasty worm. ewido may remove it, if not we will do it manually, but you should have used the online scans to assure yourself it is bad by now. I can not proceed without seeing the ewido scan results and the new HJT log.

http://www.webmaster...pyandpaste.html

Make sure you are signed in to the forum. Select the "Do a system scan and save a logfile" button. Wait as it takes a few minutes until the notepad with the HJT log in it is provided. New click Format and make sure "Word wrap" is NOT checked. Now click Edit then Select all. The complete log will be highlited. Point to that information with your mouse and right click then select copy. Now point to the area in the forum where you wish to place that information, right click and click paste.
(you may edit out that quote of my information if you can, and place the log there) With the ewido scan report, first you can edit out any cookies that you deleted, and any reference to System Restore (we will clean that later), then highlite the balance of the information and copy/paste it after the HJT log.

Thanks...Phil
MS-MVP Windows Security 2007-8-9 Proud Member ASAP UNITE Member 2006

#6 pilot2be

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Posted 14 May 2006 - 09:36 PM

Phil,
Here are my HJT and Ewido logs. I hope anyway!
Logfile of HijackThis v1.99.1
Scan saved at 10:20:56 PM, on 5/14/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\PELMICED.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\ABBYY FineReader 5.0 Sprint\CAgent.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Grisoft\AVG Free\avgcc.exe
C:\Documents and Settings\Kenneth Johnson\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://aifind.inf/?id=54
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] PELMICED.EXE
O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [ABBYY Community Agent] C:\Program Files\ABBYY FineReader 5.0 Sprint\CAgent.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [WinLoad32] C:\WINDOWS\system32\Winload32.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) - http://home3.ca.com/...an/pestscan.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1120193596171
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe

---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 7:38:45 PM, 5/14/2006
+ Report-Checksum: A394858F

+ Scan result:

C:\Documents and Settings\Kenneth Johnson\Cookies\kenneth johnson@tribalfusion[2].txt -> TrackingCookie.Tribalfusion : Cleaned with backup
C:\Program Files\AWS\WeatherBug\MiniBugTransporter.dll -> Adware.Aws : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP678\A0052462.dll -> Adware.Aws : Cleaned with backup


::Report End

I have been having trouble downloading anything to this site. Sometimes, the TomCoyote site doesn't act like it should and appears to be a phony site. Is that often a problem? I downloaded CCleaner and ran it.
I have Windows Defender and it says the computer is running normally and has no harmful software or adware. I have AVG Free and it doesn't find any viruses. I have Spybot and it doesn't find anything. I also subscribed to Panda Software's ActiveScan and have been unable to run it for some reason. I realize I am being paranoid, but my computer just doesn't act right and there is stuff in the HJT log and in the registry that just doesn't seem right. I have been having a particularly nasty time with AOL Coach.cab files and MediaPipe files. I don't want them on the computer, but just can't get rid of them! You said that I might have a worm. I sure hope not.

Edited by pilot2be, 14 May 2006 - 09:37 PM.


#7 pskelley

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Posted 15 May 2006 - 09:30 AM

Sometimes the site will act up but you can usually not get in at all when that happens. It seems to be working fine right now.

Looking at the ewido scan it found virtually nothing and remove the adware program. If you need an adware free weather program, try this one: http://tropicdesigns...eatherpulse.php
The other item is in System Restore item which we will clean soon.

The other instructions posted above seems to have failed, please make me aware if you can not complete an instruction for some reason. This item once again: C:\WINDOWS\system32\Winload32.exe
is this: http://securityrespo....cult.m@mm.html and I gave you instructions for deleting it. Please follow these instructions or communicate to me why you could not.

1) Windows Defender may block the changes we must make, use these instructions to turn it off until you are done:
Open Windows Defender, Click on Tools, General Settings.
Scroll down and uncheck Turn on real-time protection (recommended).
After you uncheck this, click on the Save button and close Windows Defender.
After all of the fixes are complete it is very important that you enable Real-time Protection again.


2) Click Start.
Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
Uncheck: Hide file extensions for known file types
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm.
Click OK.


3) Download CWShredder from here: http://www.trendmicro.com/cwshredder/ Once it is open click on FIX not scan. Allow the program to remove any instance of CoolWebSearch it locates.


4) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://aifind.inf/?id=54
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [WinLoad32] C:\WINDOWS\system32\Winload32.exe

Close all programs but HJT and all browser windows, then click on "Fix Checked"

Navigate to this file and delete it: C:\WINDOWS\system32\Winload32.exe <<< file in red.

Empty the recycle bin and restart the computer. Post a new HJT log...thanks.
MS-MVP Windows Security 2007-8-9 Proud Member ASAP UNITE Member 2006

#8 pilot2be

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Posted 20 May 2006 - 12:32 AM

>>Phil,
I've been a little busy with other stuff. I sure do hope that you haven't given up on me! I am really trying to follow your instructions, but sometimes I don't fully understand them.
I ran cwshredder and it didn't find anything. I guess that is good news.
I can't find any trace of winload32.exe. I followed your instructions and told the computer to show hidden files and to show file extensions for known file types and protected operating system files and still could not locate it, not in the registry or in the explorer screen.
I ran HJT and fixed the items recommended.
Tonight I ran Ewido with the computer in safe mode and it did find a few things. Following is a log.

---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 12:21:08 AM, 5/19/2006
+ Report-Checksum: 3CA938F5

+ Scan result:

C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP589\A0043312.DLL -> Downloader.IstBar : Cleaned with backup
C:\System Volume Information\_restore{21D7D692-4662-421F-93B0-877BC3820711}\RP679\A0056049.dll -> Adware.Aws : Cleaned with backup


::Report End

>>Here is the HJT log.

Logfile of HijackThis v1.99.1
Scan saved at 12:46:19 AM, on 5/20/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\WINDOWS\system32\PELMICED.EXE
C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Lexmark X74-X75\lxbbbmon.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\ABBYY FineReader 5.0 Sprint\CAgent.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Creative\ShareDLL\CtNotify.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Creative\ShareDLL\Mediadet.exe
C:\Documents and Settings\Kenneth Johnson\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] PELMICED.EXE
O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [ABBYY Community Agent] C:\Program Files\ABBYY FineReader 5.0 Sprint\CAgent.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) - http://home3.ca.com/...an/pestscan.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1120193596171
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe

>>The computer seems to be running fine, but when I got on tonight, there was a ZoneLabs task in the taskbar and I could not access it and it wouldn't go away, and I restarted the computer. Also, my stepson Jesse says that he has been having a hard time accessing some of his favorite pages. I have old Symantec files and old AOL files on the computer that I would be more comfortable not having at all, but they just won't go away!

>>Also, my printer program was trying to act as a server for some reason and I denied it permanent permission through ZoneAlert. There was something about a P2P server mode in the information about it. What exactly is P2P? The internet says that it is a place to download files from other people, but that is all I know.

>>Phil, I am fighting an interesting battle here. My stepson Jesse continues to go to porn sites even though I have set the parental controls to the highest setting possible and protected it with a password, and I have placed all his favorite sites in 'allow never' status, but he keeps finding new sites that bypass all the controls I have in place. I had PC Tattletale for awhile, but I got rid of it, because it gave me too much information and he is almost 17 and I felt strange looking over everything he did. Do you have any suggestions other than permanently banning him from the computer?

>>Sorry to get long winded on you. I know that your time is precious, so I'll sign off. I don't know how to express my thanks other than making another donation, so that's what I'll do. Thanks for all of your help and I am glad you guys are doing what you are doing. There are just too many black hats out there ruining the internet for everybody. And what is worse, many of them are working for large corporations, legally. That is just sad. :(

>>Thanks,
>>KennyJ

Edited by pilot2be, 20 May 2006 - 12:38 AM.


#9 pskelley

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Posted 20 May 2006 - 03:05 AM

Hello Kenny, and I do understand how real life does get in the way at times...lol. Let's start by apologizing that you could not understand my instructions. It is rare that I get that comment, I tend to over explain. Let's also say that the HJT log is clean of malware and give you some information, then I will briefly comment on your feedback/questions.
Here is some great information from Tony Klein, Texruss, ChrisRLG and Grinler to help you stay clean and safe online:
http://boards.cexx.o...topic.php?t=957
http://russelltexas....re/allclear.htm
http://forum.malware...wtopic.php?t=14
http://www.bleepingc...topict2520.html
http://cybercoyote.o...not-admin.shtml

ewido is a great program but it does use some resources. Once the trial is over you can update and use the scanner for as long as you wish, but unless you purchase it you should turn it off completely so it does not run unless you start it manually.

System Restore does not know the good files from the bad. In case bad stuff has gotten into your System Restore files, follow the instructions in this link to get clean System Restore files. Turn it off, reboot then turn it back on:
http://service1.syma...src=sec_doc_nam

____________________________________________________

I ran cwshredder and it didn't find anything. I guess that is good news.

Yes..good news, anytime I see evidence CWS may be present, I run the tool. Often it remove stuff and does not report it, that first line in R1's: http://XXXaifind.inf/?id=54 << is CWS.

ewido is clean, those infected System Restore files will go when you follow the above directions.

but when I got on tonight, there was a ZoneLabs task in the taskbar and I could not access it and it wouldn't go away

Hard to tell what that was, they might have wanted an update(though I run ZA free and have not been prompted) or they might have been trying to sell you an upgrade. (I find ZA free works fine) If you will "Restore the Control Center" top right on the Overview tab is an excellent tutorial, and just above that is "HELP" which will address all issues.

my stepson Jesse says that he has been having a hard time accessing some of his favorite pages.

Look at the information in this link:
http://www.microsoft...s/IEtopten.mspx

I have old Symantec files and old AOL files on the computer that I would be more comfortable not having at all, but they just won't go away!

If you are sure you no longer use them, boot into safe mode and delete the junk. It will move to the Recycle Bin. Let it stay there for a week or so to make sure you have made no errors.

Also, my printer program was trying to act as a server for some reason and I denied it permanent permission through ZoneAlert.

I can think of no good reason to allow a Printer "server status" I allow few programs this access. (IE/Firefox/msnim since I send files once in a while and that is about it) Help in ZA will explain this better as will the tutorial.

http://en.wikipedia....ki/File_sharing
I, for one do not suggest P2P files sharing. Not only is it dangerous, more often than not the files are stolen and that makes it illegal.
http://pcpitstop.com/spycheck/p2p.asp
http://pcpitstop.com.../badtorrent.asp

Phil, I am fighting an interesting battle here. ETC.

http://www.google.co...op porn viewing
I really can't help you with that one. Banning him may be your only answer. There may be software to block it, but I am not aware of it. I know you can track the surfing history fairly easy. You may want to expose him to some of the online information about the dangers.

Thanks...pskelley
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If you are reading it in English...thank a soldier.
MS-MVP Windows Security 2007-8-9 Proud Member ASAP UNITE Member 2006

#10 pilot2be

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Posted 20 May 2006 - 11:48 AM

Phil, Thanks a whole bunch! KennyJ P.S. I was in the Marine Corps from 83-87 as an air traffic controller. I really enjoyed it! :D

#11 pskelley

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Posted 21 May 2006 - 12:12 PM

Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoy...showtopic=31418

The help you receive here is free. If you wish to show your appreciation, then you may donate to help keep us online.

Visit the CoyoteStore http://TomCoyote.org/coyotestore.php
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