This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

My Log, Thank You in Advance !

19 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Hi choonks89:

Thought we had it that time, but apparently not. Lets try this.

Please give special attention to the items shown in RED.

Please set your system to show all files; please see here if you're unsure how to do this.


Disable Ewido:
Please disable Ewido, as it may interfere with the fix.To disable Ewido:
From the system tray:
  • Right-click the system tray icon and uncheck real time protection.
    or From within Ewido -
  • Under 'Your security status', if the real time protection is active, deactivate it by clicking 'real time protection' until the status says 'inactive'.
Once your log is clean you can re-enable Ewido.
[*]Close all Windows and browsers, leaving only HijackThis running.


Place a check against each of the following.
O20 - Winlogon Notify: winbfi32 - winbfi32.dll (file missing)

Then, click on FIX CHECKED


[*]Reboot into Safe Mode: please see here if you are not sure how to do this.


Using Windows Explorer, locate the following files/folders shown DARK and delete them:

C:\WINDOWS\SYSTEM32\winbfi32.dll

Exit Explorer, enable hidden files and reboot as normal.

Then please follow these additional instructions:
Download Pocket Killbox and unzip it; save it to your Desktop.
Run it, and click the radio button that says Delete a file on reboot. For the entry shown below in RED, paste it into the full path of file to delete box and click the red circle with a white cross in it.
The program will ask you if you want to reboot; whereupon you should answer Yes.
Let the system reboot.
The entry in question, to delete with Killbox is this entire line below.

C:\WINDOWS\SYSTEM32\winbfi32.dll


Then, please run Hijack This again. Scan and copy the log and post it into this topic.

Please advise if any problems remain.

Please use the [external image: Posted Image] button to reply.
Logfile of HijackThis v1.99.1
Scan saved at 09:20:01 PM, on 10/05/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Drivers n Tools\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\internet\ZONEAL~1\zlclient.exe
C:\Program Files\Drivers n Tools\FaxTalk Communicator\FTCtrl32.exe
C:\Program Files\Drivers n Tools\FaxTalk NetOnHold\FTNOHMgr.EXE
C:\Program Files\Multimedia\PowerDVD\PDVDServ.exe
C:\Program Files\MessengerPlus! 3\MsgPlus.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Winamp\winampa.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\NCLAUNCH.EXe
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\Drivers n Tools\FaxTalk Communicator\FAPIEXE.EXE
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Documents and Settings\Hyperactive\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ask.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\internet\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Drivers n Tools\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [CallControl 4.5] C:\Program Files\Drivers n Tools\FaxTalk Communicator\FTCtrl32.exe /autoload
O4 - HKLM\..\Run: [NetOnHold] C:\Program Files\Drivers n Tools\FaxTalk NetOnHold\FTNOHMgr.EXE /autoload
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\Multimedia\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Easy-PrintToolBox] C:\Program Files\Canon\Easy-PrintToolBox\BJPSMAIN.EXE /logon
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NCLaunch] C:\WINDOWS\NCLAUNCH.EXe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet
O4 - HKCU\..\Run: [Microsoft Works Update Detection] ???\WkDetect.exe
O4 - Startup: Event Reminder.lnk = C:\pmw\PMREMIND.EXE
O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
O8 - Extra context menu item: &Download by NetAnts - C:\PROGRA~1\NetAnts\NAGet.htm
O8 - Extra context menu item: Download &All by NetAnts - C:\PROGRA~1\NetAnts\NAGetAll.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\MICROS~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/pote_x.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/as…rl/LSSupCtl.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/as…rl/SymAData.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/controls/msnchat45.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: GhostStartService - Unknown owner - C:\Program Files\Drivers n Tools\Norton SystemWorks\Norton Ghost\GhostStartService.exe (file missing)
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Drivers n Tools\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe


Choonks89 :)
Hi choonks89:

That was a stubborn one, but looks like it is gone.

Your Hijack This log looks to be clean.
If there are no continuing problems, I suggest the following.

One of the best features of Windows XP is the System Restore option, however if Malware infects a computer with this operating system the Malware can be backed up in the System Restore folder. Therefore, clearing the restore points is necessary after a virus removal.

To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(winXP)

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.


Here are a few tips that will keep your PC much safer on the Internet.

How did I get infected in the first place?

You usually get infected because your security settings are too low.

Here are a number of recommendations that will help tighten them, and which will contribute to making you a less likely victim:

1.) Watch what you download!
Many freeware programs, and P2P programs like Grokster, Imesh, Kazaa and others are amongst the most notorious, come with an enormous amount of bundled spyware that will eat system resources, slow down your system, clash with other installed software, or just plain crash your browser or even Windows itself. If you insist on using a P2P program, please read This Article written by Mike Healan of Spywareinfo.com fame. It is an updated and comprehensive article that gives in-depth detail about which P2P programs are "safe" to use.

2.) Go to Internet Explorer > Tools > Windows Update > Product Updates, and install ALL High-Priority Security Updates listed.
If you're running Windows XP, that of course includes the Service Pack 2! If you suspect your computer is infected with Malware of any type, we advise you to not install SP2 if you don't already have it. You can post a HijackThis log on our Forums to get free Expert help cleaning your machine. Once you are sure you have a clean system, it is highly recommended to install SP2 to help prevent against future infections.

It's important to always keep current with the latest security fixes from Microsoft.
Install those patches for Internet Explorer, and make sure your installation of Java VM is up-to-date. There are some well known security bugs with Microsoft Java VM which are exploited regularly by browser hijackers.

3.) Open Internet Explorer and go to Internet Options > Security > Internet, then press "Default Level", then OK.
  • Now press "Custom Level."
In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".

Now you will be asked whether you want ActiveX objects to be executed and whether you want software to be installed.
Sites that you know for sure are above suspicion can be moved to the Trusted Zone in Internet Option > Security.

So why is ActiveX so dangerous that you have to increase the security for it?
When your browser runs an activex control, it is running an executable program. It's no different from doubleclicking an exe file on your hard drive.
Would you run just any random file downloaded off a web site without knowing what it is and what it does?

4.) Install Javacool's SpywareBlaster

It will protect you from most spy/foistware in it's database by blocking installation of their ActiveX objects.

Download and install, download the latest updates, and you'll see a list of all spyware programs covered by the program (NOTE: this is NOT spyware found on your computer)
Press "Enable All Protection", and you're done.
The spyware that you told Spywareblaster to set the "kill bit" for won't be a hazard to you any longer.
Although it won't protect you from every form of spyware known to man, it is a very potent extra layer of protection.
Don't forget to check for updates every week or so.

5.) Let's also not forget that Spybot Search & Destroy has the Immunize feature which works roughly the same way. Another feature within Spybot is the TeaTimer option. This option immediately detects known malicious processes wanting to start and terminates them. TeaTimer also detects when something wants to change some critical registry keys and gives you an option to allow them or not.
Reboot, after using.

A companion Program is Ad-Aware SE, which is highly recommended.
Download the new Ad-Aware SE version, and follow the instructions on how to do a full scan: Always update before using.
http://forums.spywareinfo.com/index.php?showtopic=11150
-reboot after using Ad-Aware SE.

6.) Microsoft now offers their own free malicious software blocking tool. Windows Defender. (Not compatible with Windows 98 and ME.)

7.) Another excellent program by Javacool we recommend is SpywareGuard.
It provides a degree of real-time protection solution against spyware that is a great addition to SpywareBlaster's protection method.

8.) IE-SPYAD puts over 5000 sites in your restricted zone, so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all. Another good hosts program is mvpshosts. This little program packs a powerful punch as it block ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers. For information on how to download and install, please read this tutorial.

*It is important to note that all of the above programs/files can be run simultaneously on your system. They will work together in layers, so to speak, to help protect your computer. However, the following suggestions are designed to only run one of each. It is not a good idea to run more than one firewall, and one anti-virus program. Running more than one of these at a time can cause system crashes, high system usage and/or conflicts with each other.*

9.) It is critical that you use a firewall to protect your computer from hackers. We don't recommend the firewall that comes built in to Windows. It doesn't block everything that may try to get in, and the entire firewall is written to the registry. As various kinds of malware hack the Registry in order to disable the Windows firewall, it's far preferable to install one of the excellent third party solutions. Three good ones that are freeware to boot are ZoneAlarm, Kerioand Sygate

10.) An Anti-Virus product is a necessity. There are many excellent programs that you can purchase. However, we choose to advocate the use of free programs whenever possible. Some very good and easy-to-use free A/V programs are AVG, Avast, and AntiVir. It's a good idea to set these to receive automatic updates so you are always as fully protected as possible from the newest virus threats.

11.) Finally, after following up on all these recommendations, why not run Jason Levine's Browser Security Tests
They will provide you with an insight on how vulnerable you might still be to a number of common exploits.

And also see TonyKlein's good advice
http://castlecops.com/postlite7736-.html
So how did I get infected in the first place?

Safe surfing. :wavey:
Wow, thats alot of stuff to do :blink: , anyway, i'll try my best to follow all the instructions and to read all the articles B) . But do i have to download all the stuff you said or where those just reccommendations and i have to choose a few. I have some of them already though, so i know i dont have to download those.
Hichoonks89: It may seem to be a lot of programs, but they work by using a layered effect. I use all of them and (knock wood) Internet parasites do not bother my PC. Too bad a single program can't take care of everything, but there are none that will do the job. After downloading them you'll hardly know they are present. Just keep them updated. If you need to know more about how they work, most have a "read me" file with usage instructions. Ad-Aware SE and Spybot S&D do not work automatically. They must be updated and ran manually. Some of the others provide a barrier, to prevent parasites from ever getting on your PC and those are the ones that are the most protective. Try it, you'll like it. Preventing parasites is easier than fixing them. :P
Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoyote.org/index.php?showtopic=31418

The help you receive here is free. If you wish to show your appreciation, then you may donate to help keep us online.

Visit the CoyoteStore http://TomCoyote.org/coyotestore.php

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI