4 replies to this topic

[dertif]

I have managed to get infected by SpywareQuake and some of its programs. My internet browser (Windows Explorer) does not reset to my original homepage and always goes to "www.bestsecurityguide.com".

Please please help. I'm not too technically savvy with PCs and have tried everything I can, I'm frustrated and desperate now! Many thanks for all your help in advance.

Please find my HijackThis log below:

Logfile of HijackThis v1.99.1
Scan saved at 12:33:33 PM, on 4/18/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\PROGRA~1\Symantec\ANTIVI~1\DefWatch.exe
C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Symantec\ANTIVI~1\vptray.exe
C:\PROGRA~1\Symantec\ANTIVI~1\Rtvscan.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\AOL\1127894518\ee\AOLHostManager.exe
C:\Program Files\Common Files\AOL\1127894518\ee\AOLServiceHost.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AIM95\aim.exe
C:\Program Files\Common Files\AOL\1127894518\ee\AOLServiceHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\SNDVOL32.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Kwame Abrokwa\My Documents\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: Nothing - {8d83b16e-0de1-452b-ac52-96ec0b34aa4b} - C:\WINDOWS\system32\hp80F6.tmp
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll (file missing)
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O4 - HKLM\..\Run: [Dell|Alert] C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\Symantec\ANTIVI~1\vptray.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1127894518\ee\AOLHostManager.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150...tzip/RdxIE2.cab
O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - http://cdn.digitalci....1.11_en_dl.cab
O16 - DPF: {C54A28A1-5EBF-11D5-9F0E-00A0C99A7357} (SpeedCtl Class) - http://iweb.intertai...s/SpeedTest.dll
O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - (no file)
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\Symantec\ANTIVI~1\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\Symantec\ANTIVI~1\Rtvscan.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[Piatan]

Hi dertif:

Please print, or copy and paste this text to a Notepad file and place it on your desktop, to review as you work. Please proceed with this fix in the order given.


Download smitRem.exe and save the file to your desktop.
Double click on the file to extract it to it's own folder on the desktop.

Please do not run it yet.

Download roguescanfix.exe, and save it to your desktop.
Double click roguescanfix.exe to install it.

Please download, install, and update the free version of Ewido Anti - Malware:

• When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
• When you run Ewido for the first time, you will get a warning "Database could not be found!". Click OK. We will fix this in a moment.
• From the main Ewido screen, click on update in the left menu, then click the Start update button.
• After the update finishes, the status bar at the bottom will display "Update successful"
• Exit Ewido. DO NOT run a scan yet.

If you do not already have Ad-Aware SE 1.06 installed, follow these download and setup instructions. Also check for updates:
Ad-Aware SE Setup
Again, do NOT run a scan yet.

Open the roguescanfix folder, and doubleclick run.bat.
Your desktop and icons will disappear and then reappear again, this is normal.
Wait till te message "Completed script execution" appear, then click OK.
Click "Exit" to close BFU.
Click "OK" to start the SpywareQuake/Spyfalcon uninstaller, after that click "uninstall".

Next, please reboot your computer in Safe Mode by doing the following:

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
• Instead of Windows loading as normal, a menu should appear
• Select the first option, to run Windows in Safe Mode.

Now scan with HJT and place a checkmark next to each of the following items:

O2 - BHO: Nothing - {8d83b16e-0de1-452b-ac52-96ec0b34aa4b} - C:\WINDOWS\system32\hp80F6.tmp
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150...tzip/RdxIE2.cab
O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - http://cdn.digitalci....1.11_en_dl.cab
O16 - DPF: {C54A28A1-5EBF-11D5-9F0E-00A0C99A7357} (SpeedCtl Class) - http://iweb.intertai...s/SpeedTest.dll
O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - (no file)

Click on Fix Checked when finished and exit HijackThis.

Using Windows Explorer, locate the following files/folders shown DARK and delete them, if found:

C:\WINDOWS\system32\hp80F6.tmp

Exit Explorer, but DO NOT REBOOT.

While remaining in SAFE MODE:

Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen. Your desktop and icons will disappear and then reappear again --- this is normal.
Wait for the tool to complete and Disk Cleanup to finish --- this may take a while; please be patient.

Next, run Ad-aware and perform a full scan. Remove everything found.

Now open Ewido Anti - Malware

• Click on Scanner
• Click on Complete System Scan and the scan will begin.
• NOTE: During some scans with ewido it is finding cases of false positives. You will need to step through the process of cleaning files one-by-one. If ewido detects a file you KNOW to be legitimate, select none as the action.
• DO NOT select "Perform action on all infections"
• When the scan is finished, click the Save report button at the bottom of the screen.
• Save the report to your desktop
• Close Ewido

Next go to Start -> Control Panel, click Display -> Desktop -> Customize Desktop -> Web -> Uncheck "Security Info" if present.


Restart your computer in normal mode.

Run the Panda online virus scan at http://www.pandasoft.../activescan.htm

- Once you are on the Panda site click the Scan your PC button
- A new window will open...click the Check Now button
- Enter your Country
- Enter your State/Province
- Enter your e-mail address and click send
- Select either Home User or Company
- Click the big Scan Now button
- If it wants to install an ActiveX component allow it
- It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
- When download is complete, click on Local Disks to start the scan
- When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.

Finally, restart your computer once more, and please post a new HijackThis log as well as the log from the Ewido scan and the log from the smitRem tool, which will be located at C:\smitfiles.txt, into this topic.

Let us know if any problems persist.

Please use the button to reply.

[dertif]

Piatan, Thanks so much. It worked like magic and I'm rid of it. Very kind of you indeed. many thanks, Dertif

[Piatan]

You're welcome. Glad to be of assistance.

[Piatan]

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