Internet Search Hijack

Logfile of HijackThis v1.99.1
Scan saved at 2:25:00 PM, on 11/29/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\SCardSvr.exe
C:\Program Files\Common Files\ArchestrA\aaLogger.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Rockwell\EventServer.exe
C:\Program Files\Common Files\ArchestrA\NTServApp.exe
C:\Program Files\Novatel Wireless\Sprint\Sprint PCS Connection Manager\OSCMUtilityService.exe
C:\Program Files\Common Files\Rockwell\RNADiagnosticsSrv.exe
C:\Program Files\Rockwell Software\RSView Enterprise\HMIDIAGNOSTICSLSTADAPT.exe
C:\Program Files\Rockwell Software\RSLinx Enterprise\RSLinxNG.exe
C:\Program Files\Common Files\Rockwell\RsvcHost.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Common Files\ArchestrA\slssvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Common Files\Rockwell\EventClientMultiplexer.exe
C:\Program Files\Common Files\Rockwell\RnaDirServer.exe
C:\Program Files\Rockwell Software\RSView Enterprise\RsActivityLogServ.exe
C:\PROGRA~1\ROCKWE~1\RSVIEW~1\RSLOGE~1.EXE
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\HPQ\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HPQ\SHARED\HPQWMI.exe
C:\Program Files\HijackThis.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hp.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.hp.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] "%ProgramFiles%\HPQ\HP Wireless Assistant\HP Wireless Assistant.exe"
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [dmwuw.exe] C:\WINDOWS\system32\dmwuw.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1158173366045
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwa…ash/swflash.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://gssystems.webex.com/client/v_mywebe…ing/ieatgpc.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = PHXair.local
O17 - HKLM\Software\..\Telephony: DomainName = PHXair.local
O17 - HKLM\System\CCS\Services\Tcpip\..\{2F894E9C-5D39-4E6C-AA39-FF78DE5C14C1}: NameServer = 85.255.113.108,85.255.112.131
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = PHXair.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.113.108 85.255.112.131
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = PHXair.local
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.113.108 85.255.112.131
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.113.108 85.255.112.131
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: 1784-PCIDS DeviceNet - Rockwell Automation - C:\Program Files\Rockwell Software\RSLogix Emulate 5000\PcidsService.exe
O23 - Service: ArchestrA Logger (aaLogger) - Invensys Systems, Inc. - C:\Program Files\Common Files\ArchestrA\aaLogger.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Crypkey License - Unknown owner - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: dnWhoDisp - Unknown owner - C:\Program Files\Rockwell Software\RSLINX\dnwhodisp.exe
O23 - Service: Rockwell Event Multiplexer (EventClientMultiplexer) - Rockwell Software, Inc. - C:\Program Files\Common Files\Rockwell\EventClientMultiplexer.exe
O23 - Service: Rockwell Event Server (EventServer) - Rockwell Software, Inc. - C:\Program Files\Common Files\Rockwell\EventServer.exe
O23 - Service: FS Service Control - Wonderware Corporation - C:\Program Files\Common Files\ArchestrA\NTServApp.exe
O23 - Service: Harmony - Rockwell Software Inc. - C:\Program Files\Rockwell Software\RSCommon\RSOBSERV.EXE
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: OpcEnum - OPC Foundation - C:\WINDOWS\system32\OpcEnum.exe
O23 - Service: OSCM Utility Service - Sprint Spectrum, L.L.C - C:\Program Files\Novatel Wireless\Sprint\Sprint PCS Connection Manager\OSCMUtilityService.exe
O23 - Service: FactoryTalk Diagnostics Local Reader (RNADiagnosticsService) - Rockwell Software - C:\Program Files\Common Files\Rockwell\RNADiagnosticsSrv.exe
O23 - Service: FactoryTalk Diagnostics CE Receiver (RNADiagReceiver) - Unknown owner - C:\Program Files\Common Files\Rockwell\RNADiagReceiver.exe
O23 - Service: Rockwell Directory Server (RNADirectory) - Rockwell Software, Inc. - C:\Program Files\Common Files\Rockwell\RnaDirServer.exe
O23 - Service: Rockwell Directory Multiplexer (RNADirMultiplexor) - Rockwell Software, Inc. - C:\Program Files\Common Files\Rockwell\RNADirMultiplexor.exe
O23 - Service: Rockwell HMI Activity Logger - Rockwell Software, Inc. - C:\Program Files\Rockwell Software\RSView Enterprise\RsActivityLogServ.exe
O23 - Service: Rockwell HMI Diagnostics - Rockwell Software, Inc. - C:\Program Files\Rockwell Software\RSView Enterprise\HMIDIAGNOSTICSLSTADAPT.exe
O23 - Service: Rockwell Tag Server - Rockwell Software, Inc. - C:\Program Files\Rockwell Software\RSView Enterprise\TagSrv.exe
O23 - Service: RSLinx Classic (RSLinx) - Rockwell Software, Inc. - C:\PROGRA~1\ROCKWE~1\RSLinx\RSLINX.EXE
O23 - Service: RSLinx Enterprise (RSLinxNG) - Unknown owner - C:\Program Files\Rockwell Software\RSLinx Enterprise\RSLinxNG.exe" /service (file missing)
O23 - Service: Rockwell Application Services (RsvcHost) - Rockwell Software, Inc. - C:\Program Files\Common Files\Rockwell\RsvcHost.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: 1789-SIM Simulator Module (SimModuleService) - Unknown owner - C:\Program Files\Rockwell Software\RSLogix Emulate 5000\SimModuleService.exe
O23 - Service: Wonderware SuiteLink (slssvc) - Invensys Systems, Inc. - C:\Program Files\Common Files\ArchestrA\slssvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Wonderware NetDDE Helper (WWNetDDE) - Invensys Systems, Inc. - C:\Program Files\Common Files\ArchestrA\wwnetdde.exe

Hi Randymk

Please print, or copy and paste this text into a Notepad file and place it on your desktop, to review as you work. Please proceed with this fix in the order provided below.

MSconfig.exe detected:
If you have anything disabled in MSconfig, please go to Start>Run>type 'msconfig' (no quotes) and select the "Startup tab" and “Enable all”

Please set your system to show all files; please see here if you're unsure how to do this.

Close all windows and browsers, leaving only HijackThis running.

{Place a check beside each of these entries listed below, if still present.

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [dmwuw.exe] C:\WINDOWS\system32\dmwuw.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{2F894E9C-5D39-4E6C-AA39-FF78DE5C14C1}: NameServer = 85.255.113.108,85.255.112.131
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.113.108 85.255.112.131
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.113.108 85.255.112.131
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.113.108 85.255.112.131

Click on Fix Checked when finished and exit HijackThis.

Reboot into Safe Mode: see here if you are not sure how to do this.

Using Windows Explorer, locate the following files/folders shown DARK and delete them, if still present:

C:\WINDOWS\system32\dmwuw.exe

Exit Explorer, enable hidden files and reboot.

If you were unable to delete any of the files, then please follow these additional instructions:
Download Pocket Killbox and unzip it; save it to your Desktop.
Run it, and click the radio button that says Delete a file on reboot. For each of the files you could not delete, paste them one at a time into the full path of file to delete box and click the red circle with a white cross in it.
The program will ask you if you want to reboot; say No each time until the last one has been pasted in whereupon you should answer Yes.
Let the system reboot.

Updating Java

Download the latest version of Java Runtime Environment (JRE) 5.0 Update 9.
Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
Click the "Download" button to the right.
Check the box that says: "Accept License Agreement".
The page will refresh.
Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
Check any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on jre-1_5_0_09-windowsi586-p.exe to install the newest version.

Please run Hijack This again. Scan and copy the log, then post it into this topic.

Please advise if any problems remain.

Please use the [external image: Posted Image] button to reply.

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