hijackthis.log - THANKS FOR LOOKING!

Thank you so much for looking at my hijackthis.log. The endless popups are driving me absolutely nuts! Here is my file:

Logfile of HijackThis v1.99.1
Scan saved at 11:57:09 AM, on 4/11/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\System32\gearsec.exe
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&t;…sario&pf;=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.hp.com/go/notebookaccessories
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe, C:\WINDOWS\System32\cjhto.exe
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,menwybk.exe
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: (no name) - {4ABF810A-F11D-4169-9D5F-7D274F2270A1} - C:\WINDOWS\System32\dmonwv.dll
O9 - Extra 'Tools' menuitem: Java - {4ABF810A-F11D-4169-9D5F-7D274F2270A1} - C:\WINDOWS\System32\dmonwv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q304&bd=presario&pf=laptop
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by103fd.bay103.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1116858494359
O16 - DPF: {886DDE35-E585-11D0-A707-000000521958} - http://69.56.176.76/webplugin.cab
O16 - DPF: {B160422D-0A48-11D4-BD9B-00A0C9B0AB7B} (Download Class) - http://expressit.broderbund.com/plugin/Download.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O16 - DPF: {ED28050F-D713-43BA-A376-DCC5C35407D5} (MsnMusicAx Class) - http://entimg.msn.com/client/msnmusax2918.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: Applets - C:\WINDOWS\system32\n88olil318q.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Gear Security Service (GEARSecurity) - GEAR Software - C:\WINDOWS\System32\gearsec.exe
O23 - Service: HP Configuration Interface Service (HPConfig) - Hewlett-Packard - C:\WINDOWS\system32\HPConfig.exe
O23 - Service: HPWirelessMgr - Hewlett-Packard Co. - C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

Hello morykwas,

Welcome to Tom Coyote , you have a few things going on that we need to fix.


* Click on MY COMPUTER
* Then on your C: Drive
* Then to TOOLS/ FOLDER OPTIONS/ VIEW
* Choose the radio button to SHOW HIDDEN FILES AND FOLDERS
* Take the checkmark out of HIDE EXTENSIONS FOR KNOWN FILE TYPES
* Then APPLY/ OK




Written by Atribune

Please download Look2Me-Destroyer.exe to your desktop.

Close all windows before continuing.
Double-click Look2Me-Destroyer.exe to run it.
Put a check next to Run this program as a task.

You will receive a message saying Look2Me-Destroyer will close and re-open in approximately 10 seconds. Click OK
When Look2Me-Destroyer re-opens, click the Scan for L2M button, your desktop icons will disappear, this is normal.
Once it's done scanning, click the Remove L2M button.

You will receive a Done Scanning message, click OK.
When completed, you will receive this message: Done removing infected files! Look2Me-Destroyer will now shutdown your computer, click OK.
Your computer will then shutdown.

Turn your computer back on.
Please post the contents of C:\Look2Me-Destroyer.txt and a new HiJackThis log.
If you receive a message from your firewall about this program accessing the internet please allow it.

If you receive a runtime error '339' please download MSWINSCK.OCX from the link below and place it in your C:\Windows\System32 Directory.
http://www.ascentive.com/support/new/images/lib/MSWINSCK.OCX


Hold off on posting your logs just yet.



Download and install Ewido Anti-Malware
Ewido Anti-Malware
* Launch Ewido, there should be an icon on your desktop for it to double-click.
o Click on update
o You should see Update Complete when done.
o Now close out the program <– Dont run it yet


Now reboot into Safemode
To Enter SAFEMODE

* Go to START/ SHUT OF YOUR COMPUTER/ RESTART
* As the computer starts to boot-up, Tap the F8 KEY somewhat rapidly, this will bring up a menu.
* Use the UP AND DOWN ARROW KEYS to scroll up to SAFEMODE
* Then press the ENTER KEY ON YOUR KEYBOARD

Now open Ewido
o Click on scanner.
o Run a full system scan
o Let the program scan the machine.
o While the scan is in progress you will be prompted to clean files, click OK.
o Select Perform action on all infections
o Once the scan has completed, there will be a button located on the bottom of the screen named Save report.
o Click Save report.
o Save the report to your desktop.





Still in Safemode, open HJT Scan Only, the only window you should have openn is HJT, put a checkmark in the following entries and click on Fix Checked.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe, C:\WINDOWS\System32\cjhto.exe
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,menwybk.exe
O9 - Extra button: (no name) - {4ABF810A-F11D-4169-9D5F-7D274F2270A1} - C:\WINDOWS\System32\dmonwv.dll
O9 - Extra 'Tools' menuitem: Java - {4ABF810A-F11D-4169-9D5F-7D274F2270A1} - C:\WINDOWS\System32\dmonwv.dll
O16 - DPF: {886DDE35-E585-11D0-A707-000000521958} - http://69.56.176.76/webplugin.cab
O20 - Winlogon Notify: Applets - C:\WINDOWS\system32\n88olil318q.dll


Still in Safemode, look for and delete these files by Right Clicking on Start and going to Explore , then navigate to the folders. This is a double check, the files may have been removed with the scans.

C:\WINDOWS\System32\cjhto.exe
C:\WINDOWS\System32\dmonwv.dll
C:\WINDOWS\system32\n88olil318q.dll

menwybk.exe <– this one could be in either C:\windows or C:\windows\system32


Reboot normally



Lets run a system cleaner to clean out all the temp files and such.


Download and Install CCleaner

* Click on Run Cleaner
* Run the Issues Scan < When it asks you to backup the Registry..Say Yes

Tutorial for CCleaner



This is what I need,

1. The log from Look2me Destroyer
2. The Ewido Report
3. A new HJT log.

Ken

Thank you, Ken! You're a lifesaver!


Your instructions were very clear and I followed them carefully, step by step. The logs you requested are shown below. Please let me know if there's anything else I should do.
–Ed


LOOK2ME DESTROYER

Look2Me-Destroyer V1.0.12

Scanning for infected files…..
Scan started at 4/11/2006 8:27:03 PM

Infected! C:\WINDOWS\system32\gpp8l37u1.dll
Infected! C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP365\A0029096.dll
Infected! C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP365\A0029125.dll
Infected! C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP365\A0029400.dll
Infected! C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP365\A0029403.dll
Infected! C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP365\A0029429.dll
Infected! C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP365\A0029430.dll
Infected! C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP365\A0029456.dll
Infected! C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP365\A0029457.dll
Infected! C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP365\A0029463.dll
Infected! C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP365\A0029474.dll
Infected! C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP365\A0029480.dll
Infected! C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP365\A0029485.dll
Infected! C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP365\A0029489.dll
Infected! C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP365\A0029510.dll
Infected! C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP366\A0029516.dll
Infected! C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP366\A0029520.dll
Infected! C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP366\A0029527.dll
Infected! C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP366\A0029533.dll
Infected! C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP366\A0029539.dll
Infected! C:\WINDOWS\system32\gpp8l37u1.dll
Infected! C:\WINDOWS\system32\ibfosoft.dll
Infected! C:\WINDOWS\system32\l6r00g9me6.dll
Infected! C:\WINDOWS\system32\mudsrv32.dll
Infected! C:\WINDOWS\system32\mvcoree.dll
Infected! C:\WINDOWS\system32\nvprint.dll
Infected! C:\WINDOWS\system32\svdpapi.dll
Infected! C:\WINDOWS\system32\wrpcore.dll

Attempting to delete infected files…

Attempting to delete: C:\WINDOWS\system32\gpp8l37u1.dll
C:\WINDOWS\system32\gpp8l37u1.dll Deleted successfully!

Attempting to delete: C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP365\A0029096.dll
C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP365\A0029096.dll Deleted successfully!

Attempting to delete: C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP365\A0029125.dll
C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP365\A0029125.dll Deleted successfully!

Attempting to delete: C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP365\A0029400.dll
C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP365\A0029400.dll Deleted successfully!

Attempting to delete: C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP365\A0029403.dll
C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP365\A0029403.dll Deleted successfully!

Attempting to delete: C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP365\A0029429.dll
C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP365\A0029429.dll Deleted successfully!

Attempting to delete: C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP365\A0029430.dll
C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP365\A0029430.dll Deleted successfully!

Attempting to delete: C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP365\A0029456.dll
C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP365\A0029456.dll Deleted successfully!

Attempting to delete: C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP365\A0029457.dll
C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP365\A0029457.dll Deleted successfully!

Attempting to delete: C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP365\A0029463.dll
C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP365\A0029463.dll Deleted successfully!

Attempting to delete: C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP365\A0029474.dll
C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP365\A0029474.dll Deleted successfully!

Attempting to delete: C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP365\A0029480.dll
C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP365\A0029480.dll Deleted successfully!

Attempting to delete: C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP365\A0029485.dll
C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP365\A0029485.dll Deleted successfully!

Attempting to delete: C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP365\A0029489.dll
C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP365\A0029489.dll Deleted successfully!

Attempting to delete: C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP365\A0029510.dll
C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP365\A0029510.dll Deleted successfully!

Attempting to delete: C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP366\A0029516.dll
C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP366\A0029516.dll Deleted successfully!

Attempting to delete: C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP366\A0029520.dll
C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP366\A0029520.dll Deleted successfully!

Attempting to delete: C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP366\A0029527.dll
C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP366\A0029527.dll Deleted successfully!

Attempting to delete: C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP366\A0029533.dll
C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP366\A0029533.dll Deleted successfully!

Attempting to delete: C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP366\A0029539.dll
C:\System Volume Information\_restore{2E9DCF39-6F73-409D-8C36-24193BEF49E3}\RP366\A0029539.dll Deleted successfully!

Attempting to delete: C:\WINDOWS\system32\gpp8l37u1.dll
C:\WINDOWS\system32\gpp8l37u1.dll Deleted successfully!

Attempting to delete: C:\WINDOWS\system32\ibfosoft.dll
C:\WINDOWS\system32\ibfosoft.dll Deleted successfully!

Attempting to delete: C:\WINDOWS\system32\l6r00g9me6.dll
C:\WINDOWS\system32\l6r00g9me6.dll Deleted successfully!

Attempting to delete: C:\WINDOWS\system32\mudsrv32.dll
C:\WINDOWS\system32\mudsrv32.dll Deleted successfully!

Attempting to delete: C:\WINDOWS\system32\mvcoree.dll
C:\WINDOWS\system32\mvcoree.dll Deleted successfully!

Attempting to delete: C:\WINDOWS\system32\nvprint.dll
C:\WINDOWS\system32\nvprint.dll Deleted successfully!

Attempting to delete: C:\WINDOWS\system32\svdpapi.dll
C:\WINDOWS\system32\svdpapi.dll Deleted successfully!

Attempting to delete: C:\WINDOWS\system32\wrpcore.dll
C:\WINDOWS\system32\wrpcore.dll Deleted successfully!

Making registry repairs.

Removing: HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\MediaContentIndex

Removing: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved "{6764642B-F05E-4D9A-979B-8958099E9D85}"
HKCR\Clsid\{6764642B-F05E-4D9A-979B-8958099E9D85}

Removing: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved "{165D36D4-D61B-4BF6-8602-946CB5FAC84B}"
HKCR\Clsid\{165D36D4-D61B-4BF6-8602-946CB5FAC84B}

Removing: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved "{0E380EB8-EFE0-4A05-99AB-BAE80A6A2E10}"
HKCR\Clsid\{0E380EB8-EFE0-4A05-99AB-BAE80A6A2E10}

Restoring Windows certificates.

Replaced hosts file with default windows hosts file

Restoring SeDebugPrivilege for Administrators - Succeeded


EWIDO

———————————————————
ewido anti-malware - Scan report
———————————————————

+ Created on: 9:38:08 PM, 4/11/2006
+ Report-Checksum: 3ABF02FC

+ Scan result:

[716] C:\WINDOWS\System32\rgppfdv.dll -> Downloader.Qoologic.bj : Cleaned with backup
C:\ac2_0003.exe -> Downloader.Small.cpu : Cleaned with backup
C:\Documents and Settings\Administrator\Local Settings\Temp\temp.frE215\Programs\webhdll.dll -> Adware.WebHancer : Cleaned with backup
C:\Documents and Settings\Katie\Cookies\[removed][2].txt -> TrackingCookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Katie\Cookies\[removed][1].txt -> TrackingCookie.Tacoda : Cleaned with backup
C:\Documents and Settings\Katie\Cookies\[removed][1].txt -> TrackingCookie.Falkag : Cleaned with backup
C:\Documents and Settings\Katie\Cookies\katie@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned with backup
C:\Documents and Settings\Katie\Cookies\[removed][1].txt -> TrackingCookie.Searchingbooth : Cleaned with backup
C:\Documents and Settings\Katie\Cookies\[removed][1].txt -> TrackingCookie.Zedo : Cleaned with backup
C:\Documents and Settings\Katie\Cookies\katie@com[1].txt -> TrackingCookie.Com : Cleaned with backup
C:\Documents and Settings\Katie\Cookies\katie@cpvfeed[1].txt -> TrackingCookie.Cpvfeed : Cleaned with backup
C:\Documents and Settings\Katie\Cookies\katie@doubleclick[1].txt -> TrackingCookie.Doubleclick : Cleaned with backup
C:\Documents and Settings\Katie\Cookies\katie@edge.ru4[2].txt -> TrackingCookie.Ru4 : Cleaned with backup
C:\Documents and Settings\Katie\Cookies\[removed][1].txt -> TrackingCookie.Hitbox : Cleaned with backup
C:\Documents and Settings\Katie\Cookies\[removed][1].txt -> TrackingCookie.Hitbox : Cleaned with backup
C:\Documents and Settings\Katie\Cookies\katie@fastclick[2].txt -> TrackingCookie.Fastclick : Cleaned with backup
C:\Documents and Settings\Katie\Cookies\katie@hitbox[1].txt -> TrackingCookie.Hitbox : Cleaned with backup
C:\Documents and Settings\Katie\Cookies\[removed][2].txt -> TrackingCookie.Fastclick : Cleaned with backup
C:\Documents and Settings\Katie\Cookies\[removed]-banners[1].txt -> TrackingCookie.Top-banners : Cleaned with backup
C:\Documents and Settings\Katie\Cookies\katie@mediaplex[1].txt -> TrackingCookie.Mediaplex : Cleaned with backup
C:\Documents and Settings\Katie\Cookies\katie@paypopup[1].txt -> TrackingCookie.Paypopup : Cleaned with backup
C:\Documents and Settings\Katie\Cookies\katie@revenue[2].txt -> TrackingCookie.Revenue : Cleaned with backup
C:\Documents and Settings\Katie\Cookies\[removed][1].txt -> TrackingCookie.Liveperson : Cleaned with backup
C:\Documents and Settings\Katie\Cookies\katie@statcounter[1].txt -> TrackingCookie.Statcounter : Cleaned with backup
C:\Documents and Settings\Katie\Cookies\[removed][2].txt -> TrackingCookie.Reliablestats : Cleaned with backup
C:\Documents and Settings\Katie\Cookies\[removed][2].txt -> TrackingCookie.Webtrendslive : Cleaned with backup
C:\Documents and Settings\Katie\Cookies\katie@tacoda[1].txt -> TrackingCookie.Tacoda : Cleaned with backup
C:\Documents and Settings\Katie\Cookies\katie@trafficmp[1].txt -> TrackingCookie.Trafficmp : Cleaned with backup
C:\Documents and Settings\Katie\Cookies\katie@tribalfusion[1].txt -> TrackingCookie.Tribalfusion : Cleaned with backup
C:\Documents and Settings\Katie\Cookies\katie@yieldmanager[1].txt -> TrackingCookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Katie\Cookies\[removed][1].txt -> TrackingCookie.Adserver : Cleaned with backup
C:\Documents and Settings\Katie\Cookies\katie@zedo[2].txt -> TrackingCookie.Zedo : Cleaned with backup
C:\Documents and Settings\Katie\Local Settings\Temp\f-1855141613.exe -> Downloader.Qoologic.bj : Cleaned with backup
C:\Documents and Settings\Katie\Local Settings\Temp\f186878.exe -> Downloader.Qoologic.bj : Cleaned with backup
C:\Documents and Settings\Katie\Local Settings\Temp\i26CC.tmp -> Adware.SurfSide : Cleaned with backup
C:\Documents and Settings\Katie\Local Settings\Temp\i7.tmp -> Adware.SurfSide : Cleaned with backup
C:\Documents and Settings\Katie\Local Settings\Temp\temp.fr6C4E -> Adware.Look2Me : Cleaned with backup
C:\Documents and Settings\Katie\Local Settings\Temp\temp.frB29A -> Adware.Look2Me : Cleaned with backup
C:\MSN.exe -> Worm.Prex.d : Cleaned with backup
C:\new.exe -> Backdoor.Rbot : Cleaned with backup
C:\NNSCAA638.EXE -> Adware.NewDotNet : Cleaned with backup
C:\Program Files\NewDotNet -> Adware.NewDotNet : Cleaned with backup
C:\Program Files\NewDotNet\newdotnet7_22.dll -> Adware.NewDotNet : Cleaned with backup
C:\Program Files\Yazzle Sudoku\Sudoku.exe -> Dropper.VB.kk : Cleaned with backup
C:\visfx500.exe -> Dropper.Agent.aie : Cleaned with backup
C:\WINDOWS\getnexus.exe -> Adware.SurfSide : Cleaned with backup
C:\WINDOWS\keyboard10.exe -> Downloader.Adload.am : Cleaned with backup
C:\WINDOWS\keyboard9.exe -> Downloader.VB.aaf : Cleaned with backup
C:\WINDOWS\mousepad10.exe -> Hijacker.VB.ly : Cleaned with backup
C:\WINDOWS\mousepad9.exe -> Downloader.VB.aaf : Cleaned with backup
C:\WINDOWS\mynexus.exe -> Trojan.Imiserv.c : Cleaned with backup
C:\WINDOWS\NDNuninstall7_22.exe -> Adware.NewDotNet : Cleaned with backup
C:\WINDOWS\newname10.exe -> Downloader.Adload.ae : Cleaned with backup
C:\WINDOWS\newname9.exe -> Downloader.VB.aaf : Cleaned with backup
C:\WINDOWS\pss\dhcqu.exeCommon Startup -> Downloader.Qoologic.bj : Cleaned with backup
C:\WINDOWS\SYSC00.exe -> Trojan.VB.tg : Cleaned with backup
C:\WINDOWS\system32\ad.html -> Hijacker.Agent.e : Cleaned with backup
C:\WINDOWS\system32\dmonwv.dll -> Downloader.Agent.agw : Cleaned with backup
C:\WINDOWS\system32\qkdsregr.exe -> Adware.ZenoSearch : Cleaned with backup
C:\WINDOWS\system32\qwfsa.dat -> Downloader.Qoologic.bj : Cleaned with backup
C:\WINDOWS\system32\w16d762d.dll -> Downloader.Agent.ahv : Cleaned with backup
C:\WINDOWS\ts.exe -> Downloader.TSUpdate.o : Cleaned with backup
C:\WINDOWS\unin101.exe -> Trojan.VB.tg : Cleaned with backup
C:\WINDOWS\uni_eh.exe -> Trojan.VB.tg : Cleaned with backup
C:\ZICORN001.exe -> Adware.ZenoSearch : Cleaned with backup


::Report end


HJT

Logfile of HijackThis v1.99.1
Scan saved at 10:17:11 PM, on 4/11/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\gearsec.exe
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&t;…sario&pf;=laptop
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.hp.com/go/notebookaccessories
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe, C:\WINDOWS\System32\cjhto.exe
F2 - REG:system.ini: UserInit=C:\WINDOWS\SYSTEM32\Userinit.exe,menwybk.exe
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio; - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - Global Startup: dhcqu.exe
O8 - Extra context menu item: E&xport; to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp;=iehome&locale;=EN_US&c;=Q304&bd;=presario&pf;=laptop
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by103fd.bay103.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1116858494359
O16 - DPF: {B160422D-0A48-11D4-BD9B-00A0C9B0AB7B} (Download Class) - http://expressit.broderbund.com/plugin/Download.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O16 - DPF: {ED28050F-D713-43BA-A376-DCC5C35407D5} (MsnMusicAx Class) - http://entimg.msn.com/client/msnmusax2918.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: Gear Security Service (GEARSecurity) - GEAR Software - C:\WINDOWS\System32\gearsec.exe
O23 - Service: HP Configuration Interface Service (HPConfig) - Hewlett-Packard - C:\WINDOWS\system32\HPConfig.exe
O23 - Service: HPWirelessMgr - Hewlett-Packard Co. - C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

Hello again, Ken–
1. Newnet and NewDotNet were not in my Add/Remove Programs list.
2. CWShredder said "0 Restored" and "None Infected."
3. I fixed all the items you listed. The latest HJT log is below.
Thanks again for all your help! I will definitely have the teacher make a donation to HiJackThis.
–Ed

HJT

Logfile of HijackThis v1.99.1
Scan saved at 2:52:49 PM, on 4/12/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.hp.com/go/notebookaccessories
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKCU\..\Run: [hnbip] C:\WINDOWS\System32\lyppou.exe reg_run
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q304&bd=presario&pf=laptop
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by103fd.bay103.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1116858494359
O16 - DPF: {B160422D-0A48-11D4-BD9B-00A0C9B0AB7B} (Download Class) - http://expressit.broderbund.com/plugin/Download.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O16 - DPF: {ED28050F-D713-43BA-A376-DCC5C35407D5} (MsnMusicAx Class) - http://entimg.msn.com/client/msnmusax2918.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: Gear Security Service (GEARSecurity) - GEAR Software - C:\WINDOWS\System32\gearsec.exe
O23 - Service: HP Configuration Interface Service (HPConfig) - Hewlett-Packard - C:\WINDOWS\system32\HPConfig.exe
O23 - Service: HPWirelessMgr - Hewlett-Packard Co. - C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

Oops, sorry. Here it is…

Logfile of HijackThis v1.99.1
Scan saved at 6:17:50 PM, on 4/12/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\WINDOWS\System32\gearsec.exe
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.hp.com/go/notebookaccessories
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKCU\..\Run: [hnbip] C:\WINDOWS\System32\lyppou.exe reg_run
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q304&bd=presario&pf=laptop
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by103fd.bay103.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1116858494359
O16 - DPF: {B160422D-0A48-11D4-BD9B-00A0C9B0AB7B} (Download Class) - http://expressit.broderbund.com/plugin/Download.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O16 - DPF: {ED28050F-D713-43BA-A376-DCC5C35407D5} (MsnMusicAx Class) - http://entimg.msn.com/client/msnmusax2918.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: Gear Security Service (GEARSecurity) - GEAR Software - C:\WINDOWS\System32\gearsec.exe
O23 - Service: HP Configuration Interface Service (HPConfig) - Hewlett-Packard - C:\WINDOWS\system32\HPConfig.exe
O23 - Service: HPWirelessMgr - Hewlett-Packard Co. - C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

Okay, Ken, here's the latest…




Logfile of HijackThis v1.99.1
Scan saved at 7:09:06 PM, on 4/12/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\WINDOWS\System32\gearsec.exe
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.hp.com/go/notebookaccessories
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q304&bd=presario&pf=laptop
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by103fd.bay103.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1116858494359
O16 - DPF: {B160422D-0A48-11D4-BD9B-00A0C9B0AB7B} (Download Class) - http://expressit.broderbund.com/plugin/Download.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O16 - DPF: {ED28050F-D713-43BA-A376-DCC5C35407D5} (MsnMusicAx Class) - http://entimg.msn.com/client/msnmusax2918.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: Gear Security Service (GEARSecurity) - GEAR Software - C:\WINDOWS\System32\gearsec.exe
O23 - Service: HP Configuration Interface Service (HPConfig) - Hewlett-Packard - C:\WINDOWS\system32\HPConfig.exe
O23 - Service: HPWirelessMgr - Hewlett-Packard Co. - C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

Ed,

The first thing I would do is to install Service Pack 2, and there are newer updates also. Just open Internet Explorer and go to Tools > Windows Update and go for it. Look at the bottom of this post for the instructions to defrag your drive, you need to get your ducks in a row before the download.

1. Malware Free
2. Defragment your drive to make it nice and tidy to accept the download.
3. Disable your AV and Screensaver before you begin

Just download and install CRITICAL UPDATES, do not install any driver files. Just keep at it until it says there are no more updates. I have to warn you that its going to take the better part of an hour BUT SP2 will block a lot of that garbage from installing.

In my tips below, you can install all the anti spyware programs but with AV..MORE IS NOT BETTER so just stick with Norton.



Here are some free programs and tips for keeping your system up to date, and to help keep all the riff raff out of your system.

Be sure to follow the instructions for System Restore because everything we removed is backed up in that program and if you ever use it to revert your system to an earlier date, you can reinfect your self all over again.


Download and Install CCleaner
* Click on Run Cleaner
* Run the Issues Scan < When it asks you to backup the Registry..Say Yes
Tutorial for CCleaner


Now that your clean, we need to erase all possible older infected files that may still be lurking on your system.
* Clean out your TEMP FILES
* This procedure should be run from SAFEMODE for better results.

To Enter SAFEMODE

* Go to START/ SHUT OF YOUR COMPUTER/ RESTART
* As the computer starts to boot-up, Tap the F8 KEY somewhat rapidly, this will bring up a menu.
* Use the UP AND DOWN ARROW KEYS to scroll up to SAFEMODE
* Then press the ENTER KEY ON YOUR KEYBOARD

* Go to My Computer/ C: Drive/ Documents and Settings/ Every User on this Computer Local Settings
and delete all the contents of the Temp Folder and the Temporary Internet Files Folder <–Just the contents, not the folder itself.

* Go to My Computer/ C:/ Windows/ Temp and delete all the contents of the Temp Folder <– But not the temp folder itself.

* Go to My Computer/ C:/ Windows/ Prefetch and remove all the contents of the Prefetch Folder. <–But not the Prefetch folder itself.


NOW RE-BOOT NORMALLY


* Open INTERNET EXPLORER
* Click on the TOOLS MENU
* Then INTERNET OPTIONS
* At the GENERAL TAB (which should be the first tab you are currently on),
* click on the DELETE FILES BUTTON and put a checkmark in DELETE ALL OFFLINE CONTENT.
* Then press the OK BUTTON . This may take quite a while, so do not be alarmed with how long it takes.
* When it is done, your Temporary Internet Files will now be deleted.

Now Empty your Recycle Bin

System Restore makes regular backups of all your settings, if you ever had to use this program to restore your
system to a previous date, you will be infected all over again so we need to clean out the previous Restore Points

Turn off System Restore.

* Right-click My Computer.
* Click Properties.
* Click the System Restore tab.
* Check Turn off System Restore on all Drives.
* Click Apply, and then click OK.

Reboot your System

Turn ON System Restore.

* Right-click My Computer.
* ClickProperties.
* Click the System Restore tab.
* UN-Check Turn off System Restore on all Drives.
* Click Apply, and then click OK.

* Go to Start/ Control Panel/ Performance and Maintenance/ System Restore/ Create a New Restore Point
You can name the restore point anything you like, something that you can remember, You will have to be in Catagory View to see this

* Make sure that your ANTI-VIRUS SOFTWARE is up to date and run a full scan at least once aweek.

* Here are Free Anti-Virus Programs if you need one

AVG Free Edition
AntVir Personal Edition


* Spybot Search and Destroy 1.4
Check for Updates/ Immunize and run a Full System Scan on a regular basis.

* Ad-Aware SE Personal 1.06
Check for Updates and run a Full System Scan on a regular basis.

* Spyware Blaster It will prevent most spyware from ever being installed.

* Spyware Guard It offers realtime protection from spyware installation attempts.

* Win Patrol This program will warn you when any changes are being made to your system and
give you the option to deny the change.

* IE- Spyad IE-Spyad places over 4000 web sites and domains
in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (cookies etc) from the sites listed,
although you will still be able to connect to the sites.

* Firefox Browser
It has more features and is a lot more secure than IE. It is a very easy and painless download and install, it will no way interfere with IE, you can use
them both. When it asks you if you want it to be your default browser, say NO and take the checkmark out of the box to ask you again. After you use this
for awhile, you will want to make it your default.

* Thunderbird Mail There companion mail program was highly favored in PCWorld Magazine,
this has a good spam filter and is more secure than Outlook Express.

* Zone Alarm Here is a free Firewall from Zone Labs, I wouldn't
access the internet without it.

* WINDOWS UPDATES - Enable Automatic Updates
Right click on MY COMPUTER/Click on PROPERTIES/ AUTOMATIC UPDATES and put a mark in the radio button
DOWNLOAD UPDATES FOR ME BUT LET ME CHOOSE WHEN TO INSTALL THEM.

* Go to START/ CONTROL PANEL> PERFORMANCE AND MAINTENANCE> REARRANGE ITEMS ON YOUR HARD DISK TO MAKE PROGRAMS RUN FASTER
This is the Windows Disk Defragger, run this maybe once or twice a month to keep your system running good. The first time you run it, it may take awhile.


Thanks for stopping by Tom Coyote, I am glad that I was able to help you.

Ken