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HijackThis Log

10 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
Please help me, I downloaded a file or something I shouldn't have and now my computer is being taken over by spyware. I have run SBS&D and adaware several times, but I can't seem to get rid of it all. SB always says it can't clean some things because they are being used by the system and to run on reboot, but when I do it keeps saying the same thing. This is the first time I have posted…please tell me what I need to do and I'll do it! Thanks!

Ashley

Logfile of HijackThis v1.97.7
Scan saved at 9:12:34 PM, on 4/3/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\PcCtlCom.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\tmproxy.exe
C:\Program Files\RealVNC\VNC4\WinVNC4.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\windows\mousepad7.exe
C:\WINDOWS\sys022189646.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Trend Micro\Internet Security 2006\pccguide.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.excite.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.excite.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,ipyjqmn.exe
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [keyboard] C:\windows\keyboard7.exe
O4 - HKLM\..\Run: [mousepad] C:\windows\mousepad7.exe
O4 - HKLM\..\Run: [sys022189646] C:\WINDOWS\sys022189646.exe
O4 - HKLM\..\Run: [w3214dd9.dll] RUNDLL32.EXE w3214dd9.dll,I2 0001632703214dd9
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2006\pccguide.exe"
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [MSMSGS] C:\Program Files\Messenger\msmsgs.exe /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - Startup: Zeno.lnk = C:\WINDOWS\system32\mwintrag.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Fill Forms (HKLM)
O9 - Extra 'Tools' menuitem: Fill Forms (HKLM)
O9 - Extra button: Save (HKLM)
O9 - Extra 'Tools' menuitem: Save Forms (HKLM)
O9 - Extra 'Tools' menuitem: Java (HKLM)
O9 - Extra button: RoboForm (HKLM)
O9 - Extra 'Tools' menuitem: RoboForm Toolbar (HKLM)
O9 - Extra button: AIM (HKLM)
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.hp.com/ediags/gmn/insta…staller_gmn.cab
O16 - DPF: {63B3EC14-9F70-4129-B935-46EFB37013E8} (HPStamper Class) - http://h20270.www2.hp.com/ediags/gmn/insta…cdetection3.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1104554813624
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1126884510578
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/…_1/axofupld.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur…loadManager.ocx
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa…ash/swflash.cab
O16 - DPF: {E9348280-2D74-4933-BE25-73D946926795} (DeviceEnum Class) - http://h20270.www2.hp.com/ediags/gmn/insta…cdetection3.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/en/check/qdiagh.cab?326
Post #2
Hi AshD23:

Thanks for sending your information. We are sorry for the delay in responding. The volunteers here are swamped and unfortunately not all logs get answered as quickly as we'd like.

You are using an expired version of Hijack This. First, please delete the version you are using, then download the new version from here:

http://radiosplace.com

Or from here:

http://www.spywareinfo.com/~merijn/files/hijackthis.zip

133060



If you still need help with your problem, please run Hijack This again. Scan and copy the log, then post it here, in this topic . We do need to see a current logfile.

To post, please use the Add Reply feature, so I will be notified.

Please provide a description of the problem.

Please do not edit your Hijack This log. We need to see the entire logfile, with no revisions.
Post #3
Hmm…that's funny that the version was expired, I just downloaded it. Anyway, I downloaded from the site you recommended and I think I have the current one now.

I downloaded an infected file and was hit with an onslaught of pop-ups and major computer slowdown. I ran SBS&D and Adaware and deleted all the incidents they found, but new adware and viruses kept installing. I then downloaded and ran Trend Micro PC-Cillion and that has helped a lot. I still get random popups, but not as often. However, Trend Micro keeps alerting me that certain adaware and trojans are trying to access the internet. I can't seem to get rid of them all. Here's some of the names that show up:

Troj_VB.Amu
Troj_VB.Amt
Troj_Adload.ck
Troj_VB.Ams
Spyw_Vbounce.b
Adw_Sahagent.w
Adw_Betternet.a
Adw_Ndotnet.o
Adw_Yazzle.a
Troj_Dloader.crr

I have tried trend micro's self-help for a lot of these, but they keep coming back. Just tell me what I need to do to get rid of these things. Thanks!

Ashley


Logfile of HijackThis v1.99.1
Scan saved at 8:45:10 AM, on 4/6/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\PcCtlCom.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\Tmntsrv.exe
C:\Program Files\RealVNC\VNC4\WinVNC4.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\PccGuide.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\sys022189646.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\HPZinw12.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\tmproxy.exe
C:\WINDOWS\system32\sol.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.excite.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.excite.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,ipyjqmn.exe
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [sys022189646] C:\WINDOWS\sys022189646.exe
O4 - HKLM\..\Run: [w3214dd9.dll] RUNDLL32.EXE w3214dd9.dll,I2 0001632703214dd9
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2006\pccguide.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [MSMSGS] C:\Program Files\Messenger\msmsgs.exe /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - Startup: Zeno.lnk = C:\WINDOWS\system32\mwintrag.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: (no name) - {4ABF810A-F11D-4169-9D5F-7D274F2270A1} - C:\WINDOWS\system32\dmonwv.dll (file missing)
O9 - Extra 'Tools' menuitem: Java - {4ABF810A-F11D-4169-9D5F-7D274F2270A1} - C:\WINDOWS\system32\dmonwv.dll (file missing)
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.hp.com/ediags/gmn/insta…staller_gmn.cab
O16 - DPF: {63B3EC14-9F70-4129-B935-46EFB37013E8} (HPStamper Class) - http://h20270.www2.hp.com/ediags/gmn/insta…cdetection3.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1104554813624
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1126884510578
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/…_1/axofupld.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur…loadManager.ocx
O16 - DPF: {E9348280-2D74-4933-BE25-73D946926795} (DeviceEnum Class) - http://h20270.www2.hp.com/ediags/gmn/insta…cdetection3.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/en/check/qdiagh.cab?326
O20 - Winlogon Notify: ShellServiceObjectDelayLoad - C:\WINDOWS\system32\mlrd2x40.dll (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~2\PcCtlCom.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~2\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\tmproxy.exe
O23 - Service: VNC Server Version 4 (WinVNC4) - Unknown owner - C:\Program Files\RealVNC\VNC4\WinVNC4.exe" -service (file missing)
Post #4
Hi AshD23:

Some sites retain old copies of programs, some which cannot even be updated. It is fairly normal to find discontinued programs at some sites.

For Trojans, one of the best Trojan Killers is Ewido. Ill provide directions and a download link. Be sure to update, before each and every scan.

For Adware, Ad-Aware SE and Spybot S&D are recommended. I'll provide links to download and setups for the most recent versions, when we have finished. Be sure to update each of them, just before each and every scan.

Next:

Please download CWShredder, from one of the following sites.
http://www.trendmicro.com/ftp/products/onl…/cwshredder.exe
http://www.majorgeeks.com/CWShredder_d3019.html
http://intermute.com/spysubtract/cwshredder_download.html

First, be sure to update CWShredder.
Then close every window, disconnect from Internet and doubleclick the CWShredder icon on your Desktop.
Click Fix and then Next, let it fix everything it asks about.

Then, please reboot.


Next:

For this specific fix, it is recommended to run Ewido in SAFE MODE.
Please download Ewido first. Update and set it up, then boot into SAFE MODE to run it.

To restart in Safe Mode:
Restart your computer.

Press F8 after the Power-On Self Test (POST) is done. If the Windows Advanced Options Menu does not appear, try restarting and then pressing F8 several times after the POST screen.
Choose the Safe Mode option from the Windows Advanced Options Menu then press Enter.


Please download, install, update and scan your system with the free version of Ewido trojan scanner:
  • When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
  • When you run ewido for the first time, you will get a warning "Database could not be found!". Click OK.
  • From the main ewido screen, click on update in the left menu, then click the Start update button.
  • After the update finishes (the status bar at the bottom will display "Update successful"), click on the Scanner button in the left menu, then click on the Start button. This scan can take quite a while to run, so time to go get a drink and a snack….
  • If ewido finds anything, it will pop up a notification. You can select "clean" and check the boxes "Perform action with all infections" and "Create encrypted backup" before clicking on OK.
  • When the scan finishes, click on "Save Report". This will create a text file.
    Please save the Ewido report, to be posted here later.

    If you are having problems with the updater, you can use this link to manually update Ewido.
    Ewido manual updates

    The trial version of Ewido works like a full featured version for 14 days, after that the only features that will not work are, autoupdate and realtime protection. It will still be able to be updated with the link above and be used to scan and remove undesirables.

    Then, please reboot into NORMAL MODE.

    Next:
    Please set your system to show all files; please see here if you're unsure how to do this.


    Disable Microsoft AntiSpyware:
    We need to disable your Microsoft AntiSpyware Real-time Protection as it may interfere with the fixes that we need to make.
    • Open Microsoft AntiSpyware
    • Click on Tools, Settings.
    • In the left pane, click on Real-time Protection
    • Under Startup Options uncheck Enable the Microsoft AntiSpyware Security Agents
    • Under Real-time spyware threat protection uncheck Enable real-time spyware threat protection (recommended).
    • After you uncheck these, click on the Save button and close Microsoft AntiSpyware.
    • Right click on the Microsoft AntiSpyware icon on the taskbar and select Shutdown Microsoft AntiSpyware.
    After all of the fixes are complete it is very important that you enable Real-time Protection again.

    Close all Windows and browsers, leaving only HijackThis running.

    Place a check against each of the following, if present.

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R3 - Default URLSearchHook is missing
    F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,ipyjqmn.exe
    O4 - HKLM\..\Run: [sys022189646] C:\WINDOWS\sys022189646.exe
    O4 - HKLM\..\Run: [w3214dd9.dll] RUNDLL32.EXE w3214dd9.dll,I2 0001632703214dd9
    O4 - Startup: Zeno.lnk = C:\WINDOWS\system32\mwintrag.exe
    O9 - Extra button: (no name) - {4ABF810A-F11D-4169-9D5F-7D274F2270A1} - C:\WINDOWS\system32\dmonwv.dll (file missing)
    O9 - Extra 'Tools' menuitem: Java - {4ABF810A-F11D-4169-9D5F-7D274F2270A1} - C:\WINDOWS\system32\dmonwv.dll (file missing)
    O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.hp.com/ediags/gmn/insta…staller_gmn.cab
    O16 - DPF: {63B3EC14-9F70-4129-B935-46EFB37013E8} (HPStamper Class) - http://h20270.www2.hp.com/ediags/gmn/insta…cdetection3.cab
    O16 - DPF: {E9348280-2D74-4933-BE25-73D946926795} (DeviceEnum Class) - http://h20270.www2.hp.com/ediags/gmn/insta…cdetection3.cab
    O20 - Winlogon Notify: ShellServiceObjectDelayLoad - C:\WINDOWS\system32\mlrd2x40.dll (file missing)

    Click on Fix Checked when finished and exit HijackThis.

    Reboot into Safe Mode: please see here if you are not sure how to do this.

    Using Windows Explorer, locate the following files/folders shown DARK and delete them, if present:

    C:\WINDOWS\sys022189646.exe

    C:\WINDOWS\system32\userinit.exe,ipyjqmn.exe
    C:\WINDOWS\system32\mwintrag.exe
    C:\WINDOWS\system32\dmonwv.dll
    C:\WINDOWS\system32\mlrd2x40.dll

    Exit Explorer, enable hidden files and reboot as normal.

    Then, please run Hijack This again. Scan and copy the log and post it into this topic, along with the Ewido report.

    Please advise if any problems remain.

    To post, please use the Add Reply feature, so I will be notified.
Post #5
Hi, I'm sorry for the delay in replying. I accidentally deleted the userinit.exe file from my computer instead of the file you told me to delete. This made my computer not log on, and I finally fixed it tonight. Here is a copy of my HJT log and also my Ewido report. There are definitely not as many pop-ups, but trendmicro keeps alerting me to Adw-Yazzle trying to access the internet. I'm assuming this is adware. I haven't run adaware again yet, I'm waiting to hear what you advise. Thanks!

Ashley

Logfile of HijackThis v1.99.1
Scan saved at 1:32:36 AM, on 4/16/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\PcCtlCom.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\tmproxy.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Trend Micro\Internet Security 2006\pccguide.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\HPZinw12.exe
C:\HJT\HijackThis.exe
C:\WINDOWS\System32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.excite.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2006\pccguide.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKCU\..\Run: [MSMSGS] C:\Program Files\Messenger\msmsgs.exe /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1104554813624
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1126884510578
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/…_1/axofupld.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur…loadManager.ocx
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/en/check/qdiagh.cab?326
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~2\PcCtlCom.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~2\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\tmproxy.exe
O23 - Service: VNC Server Version 4 (WinVNC4) - Unknown owner - C:\Program Files\RealVNC\VNC4\WinVNC4.exe" -service (file missing)


———————————————————
ewido anti-malware - Scan report
———————————————————

+ Created on: 9:35:14 AM, 4/8/2006
+ Report-Checksum: C728769E

+ Scan result:

HKLM\SOFTWARE\Classes\PROTOCOLS\Name-Space Handler\res -> Adware.WebSearch : Cleaned with backup
HKU\S-1-5-21-839522115-861567501-2147011267-1004\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{0AD937E7-2F37-4873-A05E-548A67EF1D0E} -> Adware.FlashEnhancer : Cleaned with backup
HKU\S-1-5-21-839522115-861567501-2147011267-1004\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{5EDB03AF-0341-4E96-9E9B-3171522E4BAF} -> Adware.FlashEnhancer : Cleaned with backup
C:\Documents and Settings\Ashley and Nick\Cookies\ashley and [removed][1].txt -> TrackingCookie.Euroclick : Cleaned with backup
C:\Documents and Settings\Ashley and Nick\Cookies\ashley and [removed][2].txt -> TrackingCookie.Tacoda : Cleaned with backup
C:\Documents and Settings\Ashley and Nick\Cookies\ashley and nick@cpvfeed[1].txt -> TrackingCookie.Cpvfeed : Cleaned with backup
C:\Documents and Settings\Ashley and Nick\Cookies\ashley and [removed][2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Ashley and Nick\Cookies\ashley and [removed][2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Ashley and Nick\Cookies\ashley and [removed][2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Ashley and Nick\Cookies\ashley and [removed][2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Ashley and Nick\Cookies\ashley and [removed][2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Ashley and Nick\Cookies\ashley and [removed][2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Ashley and Nick\Cookies\ashley and [removed][2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Ashley and Nick\Cookies\ashley and [removed][2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Ashley and Nick\Cookies\ashley and [removed][2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Ashley and Nick\Cookies\ashley and [removed][2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Ashley and Nick\Cookies\ashley and [removed][2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Ashley and Nick\Cookies\ashley and [removed][2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Ashley and Nick\Cookies\ashley and [removed][1].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Ashley and Nick\Cookies\ashley and [removed][2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Ashley and Nick\Cookies\ashley and [removed][2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Ashley and Nick\Cookies\ashley and [removed][2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Ashley and Nick\Cookies\ashley and [removed][2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Ashley and Nick\Cookies\ashley and [removed][2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Ashley and Nick\Cookies\ashley and [removed][2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Ashley and Nick\Cookies\ashley and [removed][2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Ashley and Nick\Cookies\ashley and [removed][2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Ashley and Nick\Cookies\ashley and [removed][2].txt -> TrackingCookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Ashley and Nick\Cookies\ashley and nick@kmpads[2].txt -> TrackingCookie.Kmpads : Cleaned with backup
C:\Documents and Settings\Ashley and Nick\Cookies\ashley and [removed][2].txt -> TrackingCookie.Liveperson : Cleaned with backup
C:\Documents and Settings\Ashley and Nick\Cookies\ashley and nick@starware[2].txt -> TrackingCookie.Starware : Cleaned with backup
C:\Documents and Settings\Ashley and Nick\Cookies\ashley and [removed][2].txt -> TrackingCookie.Reliablestats : Cleaned with backup
C:\Documents and Settings\Ashley and Nick\Cookies\ashley and nick@tacoda[1].txt -> TrackingCookie.Tacoda : Cleaned with backup
C:\Documents and Settings\Ashley and Nick\Cookies\ashley and [removed][2].txt -> TrackingCookie.Burstbeacon : Cleaned with backup
C:\Documents and Settings\Ashley and Nick\Cookies\ashley and [removed][2].txt -> TrackingCookie.Myaffiliateprogram : Cleaned with backup
C:\Documents and Settings\Ashley and Nick\Local Settings\Temp\A5A180.tmp/slk8x2peu.exe -> Adware.Suggestor : Cleaned with backup
C:\Documents and Settings\Ashley and Nick\Local Settings\Temp\i17A.tmp -> Adware.SurfSide : Cleaned with backup
C:\Documents and Settings\Ashley and Nick\Local Settings\Temp\temp.fr7C66\Programs\webhdll.dll -> Adware.WebHancer : Cleaned with backup
C:\Documents and Settings\Ashley and Nick\Local Settings\Temp\temp.fr7C66\Programs\whiehlpr.dll -> Adware.WebHancer : Cleaned with backup
C:\Documents and Settings\Ashley and Nick\Local Settings\Temporary Internet Files\Content.IE5\APW7U5UX\NNSCAA638[1].EXE -> Adware.NewDotNet : Cleaned with backup
C:\Documents and Settings\Ashley and Nick\Local Settings\Temporary Internet Files\Content.IE5\O5MRCXU3\ZICORN001[1].exe -> Adware.ZenoSearch : Cleaned with backup
C:\Documents and Settings\Ashley and Nick\Local Settings\Temporary Internet Files\Content.IE5\OPH9JBLM\izgyxwa[1].cab/slk8x2peu.exe -> Adware.Suggestor : Cleaned with backup
C:\Documents and Settings\Ashley and Nick\Local Settings\Temporary Internet Files\Content.IE5\P0S3P5S9\visfx500[1].exe -> Dropper.Agent.aie : Cleaned with backup
C:\Documents and Settings\Ashley and Nick\Local Settings\Temporary Internet Files\Content.IE5\UTCJY9EL\krw1dn[1].exe -> Downloader.Agent.afi : Cleaned with backup
C:\Documents and Settings\Ashley and Nick\Local Settings\Temporary Internet Files\Content.IE5\ZET8XN7Z\installerwnus[1].exe -> Downloader.Qoologic.at : Cleaned with backup
C:\krw1dn.exe -> Downloader.Agent.afi : Cleaned with backup
C:\NNSCAA638.EXE -> Adware.NewDotNet : Cleaned with backup
C:\Program Files\RealVNC\VNC4\winvnc4.exe -> Not-A-Virus.RemoteAdmin.Win32.WinVNC.4110 : Cleaned with backup
C:\Program Files\RealVNC\VNC4\wm_hooks.dll -> Not-A-Virus.RemoteAdmin.Win32.WinVNC.4 : Cleaned with backup
C:\RECYCLER\S-1-5-21-839522115-861567501-2147011267-1004\Dc135.exe -> Adware.NewDotNet : Cleaned with backup
C:\visfx500.exe -> Dropper.Agent.aie : Cleaned with backup
C:\WINDOWS\Downloaded Program Files\u6f6uftuc_.ini -> Adware.Sahat : Cleaned with backup
C:\WINDOWS\kcfoib.exe -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\system32\viptr76yg.exe -> Adware.Suggestor : Cleaned with backup
C:\WINDOWS\system32\w3214dd9.dll -> Downloader.Agent.ahv : Cleaned with backup
C:\WINDOWS\unin101.exe -> Trojan.VB.tg : Cleaned with backup
C:\WINDOWS\uni_eh.exe -> Trojan.VB.tg : Cleaned with backup
C:\ZICORN001.exe -> Adware.ZenoSearch : Cleaned with backup


::Report End
Post #6
Hi AshD23:

I am seeing something that is very disturbing. The first two logs you posted showed that your PC was fully updated with Microsoft, including SP2.
The latest log looks to have no MS critical updates at all. Not Sp1, Sp2, or any Critical Updates.

First, please be sure your Firewall is working and also your Anti-Virus.

Then, use one of the links below, or one you know to be good, to download and install all Microsofts Critical Updates.

It is not advisable at this time to immediately update to SP2, due to difficulties that could occur trying to do so.

However, I would advise to update to SP1 and secure all other critical updates. After you are successful in doing so, it would then be advisable to update to SP2. Just keep going back and getting critical updates until you are advised that you are fully updated.

The following will link you to the Microsoft update site.

http://update.microsoft.com/windowsupdate/…t.aspx?ln=en-us


Or here, to download SP1a
http://www.microsoft.com/downloads/details…&DisplayLang=en

**********************************************************************

Next:
Please set your system to show all files; please see here if you're unsure how to do this.


Disable Ewido:
Please disable Ewido, as it may interfere with the fix.[br]To disable Ewido:
From the system tray:
  • Right-click the system tray icon and uncheck real time protection.
    or From within Ewido -
  • Under 'Your security status', if the real time protection is active, deactivate it by clicking 'real time protection' until the status says 'inactive'.
Once your log is clean you can re-enable Ewido.

Close all Windows and browsers, leaving only HijackThis running.

Place a check against each of the following.

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

Click on Fix Checked when finished and exit HijackThis.

[*]Reboot into Safe Mode: please see here if you are not sure how to do this.


Using Windows Explorer, locate the following files/folders shown DARK and delete them:

C:\WINDOWS\web\related.htm

Exit Explorer, enable hidden files and reboot as normal.

Then, please run Hijack This again. Scan and copy the log and post it into this topic.

Please advise if any problems remain.

To post, please use the Add Reply feature, so I will be notified.
Post #7
Hi! The reason Windows rolled back to having no updates is because I tried to do a repair install of windows when I deleted the userinit.exe file. That didn't work, but it put Windows back the version I had when I bought the computer. I have updated to SP2 and received all critical updates, so I should be good again. I didn't see those problems that you told me to delete in HJT and the file wasn't in Windows Explorer, so I just restarted and I'm attaching my new log. I am only experiencing a few problems:

1. Trend Micro keeps telling me about the Adw_Yazzle trying to access the internet.
2. When I start up, the error message - Generic Host Process for Win32 encountered a problem and needed to close - appears several times (one time it showed up 11 times).
3. When I go to "My Computer" it takes a long time for the drives to show up. I just keep seeing the icon of the flashlight searching for several minutes. I don't know if this is normal or not, but it didn't used to be this way.

Thanks again for all your help, it is running much better now than it was!

Ashley

Here's my log:

Logfile of HijackThis v1.99.1
Scan saved at 8:15:11 AM, on 4/18/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\PcCtlCom.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\PROGRA~1\TRENDM~1\INTERN~2\Tmntsrv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Trend Micro\Internet Security 2006\pccguide.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\tmproxy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.excite.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2006\pccguide.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [MSMSGS] C:\Program Files\Messenger\msmsgs.exe /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1104554813624
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1126884510578
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/…_1/axofupld.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur…loadManager.ocx
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/en/check/qdiagh.cab?326
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~2\PcCtlCom.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~2\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\tmproxy.exe
O23 - Service: VNC Server Version 4 (WinVNC4) - Unknown owner - C:\Program Files\RealVNC\VNC4\WinVNC4.exe" -service (file missing)
Post #8
Hi AshD23:

That really messed up the works, didn't it ? Glad you were able to download SP2. That probably means your PC is relatively clean of Malware, or you would have had serious difficulty getting SP2.

Reference your problems noted.

1. Where does Trend Micro say "Adw_Yazzle" is located ? Knowing this could allow us to find and remove it.

I'm not going to comment on #2 or #3 at this time. We may need to take additional steps with those, if they do not clear up.
You're right #3 does not seem normal.

Download the Hoster from here: http://members.aol.com/toadbee/hoster.zip
Press 'Restore Original Hosts' and press 'OK'
Exit Program.

Then, please run Hijack This again and post the log into this topic.

Let me know if any problems remain unresolved.
Post #9
I can't get to that site for hoster, it says it's unavailable. Is there any other safe place to download it from? Thanks! Ashley
Post #10
Try that link again now. I just tried it and it is working fine. It will not seem to take you to the site, you'll just get a popup with the download for hoster. :P
Post #11
It looks like it's going to download, then I get a message that says: Internet Explorer cannot download hoster.zip from members.aol.com Internet Explorer was not able to open this Internet site. The requested site is either unavailable or cannot be found. Please try again later. Is there anywhere else I can get it? Thanks!
Post #12
A new Hosts file can be downloaded at the following link below.
http://www.mvps.org/winhelp2002/hosts.htm

Please read the accompanying text.
Post #13
Ok, here's my latest HJT log. I downloaded a new hosts file, and I found where Yazzle was located and deleted it. I haven't received any more messages from Trend Micro since. The contents in My Computer show up right away and I have no more pop-ups. The computer is running great now, thank you for all your help. Without you I may have had to reformat the hard drive and start over. Let me know if you see anything in HJT that needs to be deleted. Thanks again!!!

Ashley

Logfile of HijackThis v1.99.1
Scan saved at 9:44:14 PM, on 4/23/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\PcCtlCom.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\tmproxy.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\TRENDM~1\INTERN~2\PccGuide.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.excite.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2006\pccguide.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [MSMSGS] C:\Program Files\Messenger\msmsgs.exe /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1104554813624
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1126884510578
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/…_1/axofupld.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur…loadManager.ocx
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/en/check/qdiagh.cab?326
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~2\PcCtlCom.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~2\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\tmproxy.exe
O23 - Service: VNC Server Version 4 (WinVNC4) - Unknown owner - C:\Program Files\RealVNC\VNC4\WinVNC4.exe" -service (file missing)
Post #14
Hi AshD23, you're welcome.

That is very good news. I would not care to have to reformat.

Your Hijack This log looks to be clean. Congratulations !

One of the best features of Windows XP is the System Restore option, however if Malware infects a computer with this operating system the Malware can be backed up in the System Restore folder. Therefore, clearing the restore points is necessary after a virus removal.

To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(winXP)

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:
  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.

    Download the new Ad-Aware SE version, and follow the instructions on how to do a full scan: http://forums.spywareinfo.com/index.php?showtopic=11150
    -reboot after using Ad-Aware SE. Also while there get the VX2 plugin and follow the instructions to run it also.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.
To protect yourself further:
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
I also suggest that you delete any files from "temp", "tmp" folders. In Internet Explorer, click on "Tools" => "Internet Options" => "Delete Files" and select the box that says "Delete All Offline Content" and click on "OK" twice. Also, empty the recycle bin by right clicking on it and selecting "Empty Recycle Bin". These steps should be done on a regular basis.

And also see TonyKlein's good advice
http://castlecops.com/postlite7736-.html
So how did I get infected in the first place?

Safe surfing. :wavey:
Post #15
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Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoyote.org/index.php?showtopic=31418

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