hi mk7956
ok lets do this;
Download VundoFix.exe to your desktop.
http://www.atribune.org/ccount/click.php?id=4
1. Double-click VundoFix.exe to run it.
2. Click the Scan for Vundo button.
3. Once it's done scanning, click the Remove Vundo button.
4. You will receive a prompt asking if you want to remove the files, click YES.
5. Once you click yes, your desktop will go blank as it starts removing Vundo.
6. When completed, it will prompt that it will shutdown your computer, click OK.
7. Turn your computer back on.
The ewido security suite is now known as ewido anti-malware.
1. Please download and install ewido anti-malware v3.5.
http://www.ewido.net/en/download/
If ewido finds something that you KNOW is legitimate (watch for alerts that have the word "Heuristic" in them - these may actually be false positives) select "none" as the action. DO NOT check "Perform action with all infections." If you are unsure of an entry, select "none" for the time being.
2. When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
3. Launch ewido by double-clicking the "e" icon on your desktop.
4. The program will now go to the main screen.
5. You will need to update ewido to the latest definition files.
1. On the left hand side of the main screen click "Update".
2. Then click on "Start Update".
3. The update will begin and a progress bar will show the updates being installed. If you are having problems with the updater, click Update ewido.
4. After the update finishes, the status bar at the bottom will display "Update successful".
6. After the updates are installed, click on Scanner and select "Settings".
1. Under the bottom section "What to Scan?" select "Scan every file".
2. Select "OK" and you will return to scanning options.
7. Click on "Complete System Scan". This can take a while to complete so please be patient.
8. While the scan is in progress, you will be prompted to clean the first infected file it finds. Choose "clean", then CHECK or UNCHECK "Perform action on all infections" and click "OK". Note: You will have to watch the scan all the way through and delete items manually.
9. After the scan has completed, ewido will create a report.
10. There will be a button located on the bottom of the screen named "Save report". Click "Save report" [to your desktop].
11. Exit ewido anti-malware when done.
12. Note: ewido is a free trial product for 14 days. Since ewido is a trial version, the realtime guard and automatic update will stop functioning after 14 days (which is the reason we uncheck them during installation). You can use ewido as an on-demand scanner (recommended) but you will have to manually update the definition file each time you scan by clicking on “Update” and “Start Update”.
Please post the contents of C:\vundofix.txt, the ewido anti-malware log and a new HijackThis log.
I appreciate any help you can offer.
Thanks in advance!